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DevelopingaSustainableEconomicModelforPublicTelevisionMay29,2003CONFIDENTIALPROJECTASPIRATIONSANDKEYQUESTIONSIdentifyanddrivemajorchangesthatwillputpublictelevisiononamoresoundeconomicfootingandensureitsfuturesuccessHowsevereandlonglastingarethefinancialpressuresonthesystem?Howshouldwelaunchtheseinitiativesandeffectlastingchange?Whichperformanceimprovementopportunitiesofferthemostpromise?1CHALLENGES:BOTHSTATIONECONOMIESANDPROGRAMDEVELOPMENTAREAT-RISK *Excludescapitalfundingfordigitalupgrade.Revenuesnotadjustedforinflation** Growthratefrom1994-2001Source: CPBAuditedFinancialReports(AFR),PBSanalysis(dues),AppendixQfromPBSSGwhitepaper(“FundingforPBSNPSProgrammingbyFunderCategory”)$1.93Billion$450Million2001LocalStationEconomy2001NationalProgramFundingProspectsforfuturerevenuegrowth3.5%peryear*3.1%peryear**Historicalgrowth
inrevenues(1990-2001)Current
sizeDeclineinrealtermsduetofallingnetmemberrevenuesAsystemdecision5.4%peryearFlattoveryslowlygrowing(1%aboveinflation)2001StationAssessment$107M2273.3374.0249.4328.5230.5330.5205.6347.6128.6259.6104.2145.662.994.5TotalPTVsystemrevenue,*1990and2001$MillionsUniversityIn-kindCorporateandfoundationgivingUnrelatedbusinessStateandlocal
fundingFederalfunding**Membergiving * Excludescapitalfundingfordigitalupgrade,additionalcapitalfundraising,endowment,andinterest ** Federalagencygrantsfor2001areestimated(assumed5%growthover2000)Source: AFR;federalreports;PBSannualreports$1.25billion$1.88billionCHALLENGES:ONLYGROWTHAREASAREUNRELATEDBUSINESSANDUNDERWRITING1990200AnnualGrowth%1990-20012.5Driversofgrowth3CHALLENGES:HISTORICALLY,THESYSTEMHASGROWNTHROUGHDIVERSIFICATION–NOWALLREVENUESOURCESARETHREATENED
Source: AFRs;TeamperspectiveFutureOutlook4CHALLENGES:NETSTATIONMEMBERSHIPREVENUEHASDECLINEDINREALTERMSSINCE1990 *Allgrowthratesarecompoundannualgrowthrates.Source: AFRs;BureauofLaborStatisticsFundraisingcosts:1.0%Netmembershiprevenues:-0.9%$17millionlostincome$Millions,Adjustedforinflationtoconstant2001$Grossrevenues:0.1%*5CHALLENGES:DECLINESWILLCONTINUEINNETMEMBERSUPPORTPledge,whichistheengineofnewmemberacquisition,hasseenrisingcostsrelativetonewmemberyieldinlinewithdecliningproductivitytrendsoutsidePTVNetrenewalrevenuewillnotoffsetdecliningacquisitionStationsalreadyhaveamongthenonprofitsector’shighestrenewalratesRenewalmail’sproductivityisflattodecliningDecliningratingsincreasestations’challengeFallingratingslikelycontributetothelongtermmembershipdecline,bothbecausetheprospectpoolwithaconnectiontoPTVshrinksandbecausemembershiprenewalishighlycorrelatedwithaudienceWiththenumberofnonprofitsgrowingtwiceasfastasrealhouseholdcharitablegiving,stationswillbehardpressedtogrowtheirshareofmembers’wallets Source: “DonorCentricsComparisonReportforPublicTelevision,December2000;”DMAFactbook2001;GivingUSA2002AudienceSizeNewMemberRenewingMemberPhilanthropicEnvironmentMembershipRevenueDriversOutlook6CHALLENGES:STATIONHAVEMETTHESECHALLENGESINTHEPASTBYCONTROLLINGCOSTSACROSSTHEBOARD1990UnderwritingPrograminformationFundraisingManagementand
generalBroadcastingProgrammingand
production100%=$1.80billion3.14.03.8 *ExpensesdonotincludeCPBorPBSoverheadorCPBprovidednonstationgrantsSource: AFR;PBSannualreport,2001AnnualGrowthRate1990-2001Stationsexpense,1990and2001Percent100%=$1.19billion2001NPSduesandservices4.0Nearly1/3ofstationprogrammingandproductioncostsareconcentratedinproducingstationsfornationalprogramming72001Actual2010IllustrativeBroadcastopsMembershipEduc./outreachOtherCHALLENGES:REVENUEDECREASESWILLPROMPTREPEATEDPAINFULCOSTREDUCTIONSSource: SABS;interviewsStationcost-cuttingscenario:15%revenuelossAcquisition&schedulingPductionGeneral&administrative$10.7millionUnderwritingWebsite76Reduceheadcountby26%,from80to59Cutlocalproductionbudgetby40%,reducingannuallocallyproducedhoursfrom109to65EliminatetheProgramGuideMaintainorslightlydecreaseinvestmentinwebsiteandeducation76$9.1millionIllustrativeexpensebudgetforanaveragemedium/largecommunitystation100%=8CHALLENGES:CAPITALINVESTMENTSMAYFURTHERREDUCEAVAILABLEFUNDINGOnly$800millionoftheestimated$1.7billiongoalhasbeenraisedDigitalConversionPlansaretoreplacecurrentinfrastructureby2006usingCPB’s$177millionappropriationrequest Source: CPB;APTSDigitalClearinghouse;PBSestimatesNextGenerationInterconnectDigitalMediaNewServicesPlannedcapitalinvestmentsPotentialstrategicinvestmentsBringingthebestofpublictelevisionintoadigitalmediaworldthroughtheuseofdigitalcable,VOD,PVRsandHighDefinitionprogrammingInnovatingandlaunchingnewservicessuchasdistancelearningornewmediaservicesthatmaynotgenerateincome,atleastinthenearterm9CHALLENGES:NATIONALPROGRAMMING,LIKEWISE,FACESUNPRECENTEDPRESSURESUnprecedentedchangesinaudiencedemographicsandviewingenvironmentIncreasinginvestmentinprogrammingandpromotionfromcablecompetitorsExternalPressuresInternalPressuresLittleornogrowthintraditionalsourcesofrevenueRisingcostsandnewcosts(suchasHDproduction)ResponsesIntroducingnew/limitedseriesandspecialstoslowratingsdeclineIncreasingfundingfromCPBandPBStocoverrisingperhourcostsGreaterrelianceonfully-fundedprogramsPeriodiccostreductionNationalProgramming10CHALLENGES:NORELIEFFROMTRADITIONALPROGRAMMINGFUNDINGSOURCES * IncludesgovernmentagenciessuchasNSFandNEH,butnotCPBappropriation Source: PBSSG’sEnvironmentalScanofthePBSSponsorshipSalesModelAugust2002;2002figuresareestimatesasof12/12/02Growthintotalprogramminginvestment-NPS/Plus/SIP/Select(1991-2001)$MillionsCorporate,Foundation,privateproducer,other*Station,PBS,andCPB1991-2001GrowthRate7.1%5.4%2.6%266301338267291327370311326379450ProspectsforfuturefundinggrowthSource
1991-2001GrowthRatePercent
Futureoutlook
PBS/stations
4
-Stationfinancialchallengesmakeitimpossibletoincreaseassessmentsabsentverycompellingcase
Corporateunderwriters5
AbilitytojoininrecoveryofTVadmarketthreatenedbyturnoverofkeyunderwritersandcommercialcompetitionCPB
3
Federaldeficits,fiscalenvironmentthreatenrequestedincreases
Foundations
9
Slowergrowthlikelyasfoundationsstabilizegivinglevelsafterrapidincreasesinthelate1990sandshrinkingendowmentssince2000
Independentproducers
8
Continuedgrowthuncertain
Governmentagencies
9
Threatenedbygovernmentdeficits
Other
10
Toosmalltomakeadifference
43211CHALLENGES:INCREASINGLY,NATIONALPROGRAMMINGDOLLARSHAVELESSLEVERAGERELATIVETOCOMPETITIONGrowthRate
19.9%
Programming
investmentof4
comparablecablenetsAnnualprogramminginvestment,1993-2001$MillionsSource: Kagan'sEconomicsofBasicCableNetworks2002;TVProgramInvestor;PBSNPSoriginalbroadcastandre-upspendingGrowthRate
4.7%Averageinvestment$41M/yearPTV
investment$334M/yearPTVinvestment$450M/yearAverage=$183M/year8:12.5:112CHALLENGES:INDEPENDENTCOMMERCIALBROADCASTSTATIONSFACESIMILARPRESSUREANDARERESPONDINGWITHSIMILARSOLUTIONS–INCREASESCALEANDIMPROVEPRACTICESPressureonlocalnews–thecashcowfrom:AudiencefragmentationGreatercompetitionRatingsforsyndicatedprogrammingdownwhilecostsareupDecreases/eliminationofnetworkcompensationDifficultadmarketDTVmandatesThreatfrommoreO&OsIndustryPressuresAcquisition/consolidationtoachievescaleProgramacquisitionTechnologyinvestment(e.g.trafficoperations,salessystems,graphics)Sharedservices(e.g.accounting,HR)Upgradeofsalespracticesandsystems(e.g.pricing)IndustryResponses13OPTIONS:WEBEGANTHEPROCESSBYDEFININGASETOFCRITERIACriterion1:Likely,large,andnear-term:represents>$10Mnetperyearwithin5years,basedonclearbusinesscasefromcompellinginternalexamplesorrelevantexternalbenchmarksCriterion2:UnderPTVcontrol:Achievingtheopportunitydidnotrelysolelyona“happyaccident”outsideofthesystem’scontrolCriterion3:Nomajorstrategicissues:pursuingthiswouldnotrequiremajorconsultationtoreassess/reaffirmthestrategy,mission,positioningofPTV14OPTIONS:ABROADRANGEOFIDEASWERECOLLECTEDTHATWEBELIEVEDMIGHTMEETTHECRITERIATraditionalRevenueSourcesA.MembershipRetentionMajorGiftsCostsofMembershipB.UnderwritingNationalSalesUnwiredNetworkSalesLocalC.FoundationsD.LocalPartnershipsE.FederalDollarsDept.ofEducation,NEASpectrumAuctionTaxonInternetAncillarySourcesA.OtherPlatformsCableVODTivoOnlineB.RightsMgt.Video/DVDLicensingDomesticSyndicationInternationalSalesDigitalTelevisionA.NewServicesDistanceEducationDatacastingHomelandSecurityISPWorkforceTrainingGovernmentServicesNonprofitServicesMemberSubscriptionsTVMulticastB.FederalSupportB.CollaborationMasterControlCommercialPartnersMembership/UnderwritingSalesC.TechnologyInterconnectionAssetManagementMasterControlA.ThirdPartyFundsNationalProgrammingFundCo-ProductionB.ChangeProgrammingMixC.IndividualProgramsLowerPer-HourCostIncreaseRepeatsSystemEfficienciesProgrammingA.ImproveLowerPerformingStations15OPTIONS:WEANALYZEDTHEIDEASAGAINSTEACHCRITERIONCriterion3-NomajorstrategicissuesCriterion2:UnderPTVcontrolCriterion1:Likely,large,nearterm:MajorgiftsMemberretentionMembershipcostNationalunderwritingLocalunderwritingFoundationfundraisingCableChannelDomesticwindowingVOD/TIVONewdigitalservicesIncreasedfederalsupportforDTVRightsmanagementSystemefficienciesNeedastrategicplantopursueCableChannelDomesticwindowingPrepareforbutavoidover-investmentVOD/TIVOIncreasedfederalsupportforDTVGoodideasbutinsufficienttosecurefinancialhealthNewdigitalservicesMemberretentionMembershipcostLocalunderwritingMajorgiftsMemberretentionMembershipcostNationalunderwritingLocalunderwritingFoundationfundraisingVOD/TIVONewdigitalservicesIncreasedfederalsupportforDTVRightsmanagementSystemefficienciesMajorgiftsMemberretentionMembershipcostNationalunderwritingLocalunderwritingFoundationfundraisingNewdigitalservicesRightsmanagementSystemefficienciesMajorgiftsNationalunderwritingFoundationfundraisingRightsmanagementSystemefficiencies16OPTIONS:THREEPOTENTIALSOLUTIONSPASSEDEACHSCREENExpandmajorandplannedgivingeffortsPursuecostsavingsthroughstationandsystemefficienciesImprovemodelforNationalProgramming17 * Basedoncasestudystations,includingKUED,OPTV,KNPB,andWGBHSource: Stationinterviews;McKinseyNonprofitPracticeGivingpyramidfortypicalstationbeforelaunchingmajorgifteffort*GivingpyramidfortypicalstationafterlaunchingmajorgivingeffortMajorgivingrevenue6%94%13%87%SOLUTIONS:MAJORGIVINGHASAPOTENTIALIMPACT–$20-$35MILLIONNETREVENUEIfallstationscouldseecomparableimprovements,systemcouldraise$20-35millionnetrevenue18SOLU视TION缸S:C僻ASE想STUD负IES叫OFFE铃RUS妻EFUL搁ROL你EMO吃DELS叙FOR董STA匀TION临SLA磁UNCH魄ING映HIGH筹TOU拢CHD古EVEL寇OPME茧NTE狗FFOR金TSSour锄ce:村Sta乓tion脑dat子a(K故LRU,破KNP腿B,O闭rego秆nPT膝V,a列ndK等UED)Cost陶per摘dol尾lar茶rais赚edPerc衔ent4.76.02.0-17.议2.9KNPB丝式’sm伞ajor阻giv彻ing坚effo凑rtw经ass闭ucce感ssfu肚lbe巴caus突eth瞒eya秀ggre沉ssiv寄ely聋targ享eted谱hig映hne碎two员rth抄indi抚vidu厉als词for惹larg个egi泛fts$Th伪ousa路ndsKLR村U’s盼ma助jor府gi上vin集ge纤ffo针rt乎gre美w~蔑3t绳ime居sa腥sf向ast糕as瘦th背eir康re袖gul集ar汁mem殖ber池shi耻pe醉ffo份rts$T慌hou种san购dsOreg大onh彼asb猫een沟succ失essf答ulb雀ecau佳set歇hey桂expa沙nded帆af自ull丛rang速eof颜hig超hto堵uch平deve础lopm河ent缴effo叠rts,骑inc汽ludi经ngm吩ajor延giv榨ing,疼pla旧nned城giv艇ing,曲and构an幕endo馆wmen诊tfu谅nd$Th料ousa寻nds7590113Num罩ber冤of已ma丝式jor砖do施nor歌s27477110625.6Mid影lev左el越giv金ingMajo纷rgi赢vingPlan减ned般givi金ngEndo狗wmen陈t348082122112Numb讽ero僻fma喷jor忙dono盗rs76385N/A9512733.舌6**1,7鸟01787460615697Cost仙per坊don其or$0814575N/A960632-10锹.4*巩**KUED帐’sl备ong-北term治inv炒estm疏ent皆inm砍ajor厕giv拨ing鸭has散led令toa面ten绸-fol领din胁crea芹sei她nth斗isr棕even集ue$Th墙ousa沉ndsGrow渴thR帝ate25.遥5**1,4鞭202,17扩43,05旗43,79吹04,51纱97,85曾38,49糟5Grow亿thR惹ate28.柏9Grow判thR择ate14.妨019SOLU默TION哄S:S超UCCE斥SSR拆EQUI槐RES鸭SIGN耳IFIC鼻ANT冶ACTI话ON*De这fine孩das厦sta馅tion恼swi疑thn裂oor刺lim岛ited仁maj坊org览ivin叫gef宫fort鹊sor蚀rep尚orti负ng,凝less通tha和n6%椅of恢tota固lme根mber桑rev肚enue行sfr悬omm忍ajor幻玉gif棉ts)**D抬efin餐eda艺sst妇atio瞒nsw胃here学maj驱org扫ivin丹gre砌venu拿esa链ccou恼ntf漠or6越-13%伙of飞tota句lme以mber围rev瞧enue***D赚efin步eda脂sst绪atio滔nsw葛here姑maj导org虑ivin丈gre易venu盼esa尺ccou湾ntf扑or+抄14%郊oft治otal注mem芝ber怎reve离nueSour刺ce:禽SAB叛SSta诱tio挣ns兼seg年men明ted约by孕ma摄jor售gi扯ft秋eff米ort遭sTot绿al=176$37快4MNum诊ber铺of躬st孤ati固onsTot订al掀mem想ber觉re态ven鸽ueStro钱ngm荡ajor黄gif胖tef平fort圾***Limi爆ted失majo锅rgi煎fte罢ffor然t*Some尾maj辩org轨ift疯effo榴rt**Est威abl凝ish雄fu略ll纪ran玩ge卷of迈hig沉ht秆ouc棍hd窑eve希lop拿men每te秘ffo句rts登(i侦.e.仅,m览ajo堆rg衡ivi驴ng,司pl段ann逼ed记giv升ing桂,e演ndo轮wme叙nt且dev朵elo晋pme预nt)Opp翠ort淹uni裕tyPote逢ntia希l$10桂-20倍Mn翅et牛rev准enu涂eRais季ecu谦rren木tef摩fort购sup器to狱best患pra碌ctic抛e(e粥.g.,雪imp智rove录exi士stin迈gma血jor秤givi敬ng,在expa示ndm极enu在ofh藏igh积touc吓hde吸velo帽pmen位tof痛feri下ngs)$8-拔15M付ne掀tr丹eve虽nueCont懒inue忠eff属orts阅to亭achi狗eve愤full迷pot任enti渔alTot验al企unk现now钩n$20-浓35M+20SOLU翼TION择S:M物EMBE庭RSHI状PST魔AFF发OUTN愧UMBE治RSM拍AJOR茅GIV借ING杠STAF懂FOV哪ER6踏:1Sou算rce瞧:氧SAB误SServ杠eov齐er1辣.5m痒illi偶onm每embe钻rsa出ndo碧ver行$120丘mil撞lion惕in砍reve捕nueServ皆e85盆00m计ajor蒸giv辆ers会and司over婶$40跨mil登lion谈in者reve杰nue21SOLU卡TION辨S:K虫EYE涛LEME巾NTS唐OFO佩URP低LAN餐WILL捧INC怎LUDE找DEV郑ELOP货ING愉CAPA他CITY袍AT躺STAT导IONS商–W薪ITH例GMs厦AND很BOAR予DS,行ASW作ELL危ASW丢ITHI膨NDE岛VELO巷PMEN并TDE勿PART狠MENT掉SBenchmarkstoFocusOurEffortsIDmajorgivingcohortsSetkeystationbenchmarksTrackimprovementCommunicationCampaigntoEnsureBuy-inClearunderstandingofourpastIdentifychangeagentsandearlyadoptersIdentifystationsuccessfactorsToolkitstoSupportImplementationDesignandimplementnewprogramsforGMsandBoardMembersCreateaninventoryof“whatweknow”Createcopypoints,jobdescriptions,etc.CreationofaNationalEnvironmentforSuccessPeer-to-peerGMnetworksLaunchnationalcampaignAddt’lfinancialincentivesIdentifyeconomiesofscaleinmembershiptofreeupresources22McKi滑nsey糖Stu扯dySOLU牲TION壶S:S许YSTE熟MWID义EOP颠ERAT畅IONA争LEF顽FICI疲ENCI挽ESH食AST松HEP弦OTEN猪TIAL雅FOR填$40于-$买200框MILL亏IONCen午tra气liz炕ed夕Mas珍ter辣Co茶ntr找olRegi寄onalNat密ion忙alCons薄olid阵ated贷tra烈nsmi漂ssio绳nfa脉cili连tiesFul推ly趴aut别oma赠ted黎tr未aff炉ic生man收age揉men多t&袋sc脂hed果uli麦ngCen做tra振liz歇ed和Ing舅estPro声duc犹ing坟ce订nte着rsInt耗erc冠onn阶ect皇ion序PO妹PCon筐sol售ida航ted追ar拳chi第vin泻gCent浴rali穿zed/复nati归onal叙pur琴chas刘ingCons烈olid秧ated辟IT/被Telc疯omf博unct息iona祥lityAdm架ini武str摸ati略ve/钓Bac丈ko牛ffi音ce煎con惹sol杨ida灯tio款n=Opp薯ort浇uni矿ty拆Cos知tS反avi病ngs$$Booz滤All欲enS钢tudyAcc毒ent繁ure恼St休udy23SOLU帖TION胸S:B丈ROAD学CAST饿OPE耽RATI吩ONS拌WORK羞FLO大WSP畜ROJE驻CTDEC艘ISI纠ONIMPL锣EMEN雀TATI营ONANA到LYS夹IS凉&P辆LANDEVE施LOPM仓ENTCOMM役UNIC锋ATIO阔NSLAUN鸦CHTechConfpresentationCPBroundtablesTDCReviewStationmemosExpandworkingteamCommunicatevaluetostations2-3commoncauseprojectsTrackbookedcostsavings12-18monthsReviewprojectsquarterlyFullPTVimplementation?CPBSABsdataPreviousstudiesReviewpastOEprojectsMcKinseyassumptions&analysisDevelopimplementationplan24SGs漆ells粉add迅itio宇nal塑spon勤sors茧hipInv隶ent躁orySOLU姨TION筋S:N系ATIO埋NAL例PROG上RAMM炎ING’色SOB锯JECT绘IVE押–ID群ENTI酸FYI破MPRO踏VEME城NTS荷INV珍ALUE南CHA拐IN(印NEW词PROC否ESSE厦S,D扫IFFE雷RENT壁ROL节ES)ResearchCommissioning/rightsacquisition/fundingSponsorshipsales/int’lpostsalesPromotion/stationoutreachBackendrightsexploitationSet级pr块ior理iti构es/疼ag振end弃aComm业issi陡onp蹦roje奴cts/有ana怖lyze离res磁ultsSyn仇the尘siz默ea湖ll粮fin妹din喊gsShar引e/d举istr声ibut哈efi茫ndin辣gsSet膊st情rat观egyDefi霉nef雅utur周esc嚼hedu赢lep腾lan/丸goal辱sDevi坛sem围etri催cst刊ome菊asur熟esu贩cces损sLoc诸al戒und返erw室rit旗ing执sp侵ots夸so外ldDist孟ribu尖tion类agr土eeme顶nts跪madeInv蜡ent劝ory辣/m强anu烫fac衣tur欢ed跳sto贝cke灿dSale墙sSche勤dule岂a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