国家开放大学专科《管理英语2》一平台机考总题库珍藏版

1第一大题交际用语题库择一个能填入空白处的最佳选项。★?●IhaveworkedforIBMfor3years.B.Whatisyo★?●Itcostsustenthousanddollars.C.Howmuchdoestheprintingoftheannualreportcost★?●That'sgrea★?oTwiceaweek.A.Howoftendoyouuseourcompany'sproduct★●Itmightbeagoor★Didthemedicinemakeyoufeelpipeinmykitchen.2★Hereyouare,Si★IwillgotoHongKongDisneylandwithmyparentstomorrow.●B.Haveani3★What'syourviewonf第二大题词汇与结构题库本大题共包含15小题，每小题2分，共计30分。阅读句子，从A、B、C三个选项中选择一个能填入空白处的最佳选项。4★Areyoufamiliarthesaying,“it'snotwhatyouknow,butwhoyouknow”?Ineventplanning,net★Attheendofthe?●ForhalfanhourB.hasbeenon★Customersrefusetofilingthequestionnairearenotper★Doyouplantothisconferencene★DoyouthinkTommyisthetruth?C★Doeshisabsencetoyourwork?A.makeadifference★Don'tforgetthewindowbefo★excitingthefootballgamewas!★face-to-faceinterviews,questionnaires★Heisthiscompany.A.inchargeof★Hiringtherightemployeewitha★Hiringtherightemployeeouathousandtimesoverinhighemployeemorale.C.pays...back★Hisactionisalwayswithhi★Hisactionisalwayswit★Howmanyplayersdoesabaseballteam?A.consistof★Idon'tknow.Ijustarrive5★Ihatethepeople★Ihavecoffee★Iwouldrathertwoweeksearlier.C.★I'dliketoannualreport.C.were;wouldpay★Ifyoucutdowntoomanytrees,★Ifyouwanttocheckwhatawordmeans,youcanche★I'mafraidyou'llhavetopayustheinconve★I'mconfidentintheseaslongaswetheneedsofthecommunityresidentsandimproveourserviclass.B.morehard-workingcustomerawayhappy.A.suggestingapossiblesolution★It'sagreatforust★It'sveryhothere.Whynotourcoat?C.takeoff★Look!.B.Herecomes★Marktwodaysgoingonfamilyvisitswith★MelindawilldiscussthematterwithJohn,istherepresenta★Myfatherissohard-working.Heisnolongertheman★Mywatchhasbeenlosingtimeforthepastweek.Itprob★NowHelenworksthanbefore.A.morecarefully★Oneday,ourdreamswillre6★Onepersonfivenowgoestoacollegeinthis★Ourcenterisgoingtoaphysicalexampr★Ourworkershavebeencheckingtheheatingsys★Sincethisroadiswetandslipperythis★Thecandidatesh★Theinvestorshouldbeawareofthereport.A.basedon★ThemomentIgothome,IfoundImyjacketontheplayground.A.★Themoreinformationy★Themusiclikethesingin★Theoldsaying“practice★Thequalityofquestionnairewillhowmuchinformation★Thesuccessofoureventistothesponsor.A.related★Theteachertoldhisstudentsthatthesunlight.A.giveoff★Thetrainingispositiveresultsonthe★Therearejusteightorangesleftinthebox,t★Thereareso7theschoolhasmadetherightdecisiononthehomework.B.that★Thesetipsmayhelpyouavoidbademploye★Theyhavedisagreementtheplanofcelebratingthefoundingofthecommunity.A.on★Theyhavelearnedaboutinrecentyears.B.hundredsofEnglishwords★Theypromisedth★Thisinvolvesthehigh-levelreasoningbehindyour★Thisinvolvesthehigh★Undernocircumstancetotellliestothepublic.B.arethecompaniesallowed★Wefeel★Wehavetoourannualworkreporttothemana★Weneedtocarryout★Weshouldtakethedegreeaccountwhenwerecrutrain.A.appreciate★Whenstatingpr8★youpreparecrosstrainingplans,youneedtoconsiderboththecompanyb★Youcantrythes★Youhadbetteradoctoras★Youneedtothosequestionnairepapersforyou★Youshouldbeawar★You'dbetterhaveyourhairbeforegoingtoyourfriend'sweddin★Yourlong-termsuccessineventplanningwillbebasedthe第三大题阅读理解选择题题库★Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstafmembers.andnotaboutyouasanindividual.Butifyouwishtobesuccessfulinanybutohandleangrycustomers.ListedbelowareafewguidelinestohelpNeverargueback.YoumuststaonlybyagreeingwiththeirviewpointandsuggestingapossiUseyourearsmorethanyourmouth.Makesureyoulistenmorethanyouspeabeabletounderstandwhythecustomeriscomplaining,sothatsayouwilldoeverythingwithinyourwinthecustomerover.TherewillbeasignificantchangeintheirControlyourangerandwithyourselfwillgoalongwayinwinningoverhostilecustomers.Theaboveguidelinesarcircumstancesbyfollowingthem.Ifyoufollowtheabovetips,youareonyourwaytos特别提醒，本题共5个小题，需要挂动苔题框右边的漆动条使5个试题显示出来做答/19A.arguebackandprotectyourselfB.keepquietandleaveC.keepcalmandlisteA.YourmouthisnotmoreimportantforyouthanyourB.YoushouldlistenmoC.YoushouldtalkmorethanA.Whenthecustomerscomplain,younB.Youneedn'tsaysorrytoC.Youshouldrelaxyourselfandtrytounderstandtheangrycustomers.Europeancompaniesareofhigherquality(质量)thanChiChinesepeoplebornbefore1985generallythinkthatforeignbr“WhenIfirstwenttotheUnitedKingdomin1997,IthoughtthatthedifferencebetweenChinaandEuquitebig,”Lisaid.“Butforthosbigdifference.”ThechangeinthinkingamongChinesebuyercompaniesusedtocontrol.AstudybyCreditSuisseincreasinglyshowingahomebrandbias.”Morethan90%ofyoungChinesebuyerswouldprefertobuyhomeappliancebrands,accordingtothestudy.Meanwhile,homecompaniesproducingfood,drinks,orpersonalcareproductsincreasedtheirshareofthemarketby3,3%overthelasttenyearstonearly70%.“Chinesebuyers,especiallytheyoungerones,don'tjustbelievethatforeignbrandsarebetter.Rightnow,ChinesebuyersthinkChinaisgoodand'MadeinChina'TheChinesesmartphonemarketiscontrolledbyhomecompanies-Huawei,Oppo,Vivo,aonlyforeignbrandinthetopfive,butithaslostlargisbelievedtobedownto37%froma2015highof54%.A.Chineseproductsgetmorepopularathome★Ifyoutakethefollowingsteps.,youcanmakDEFININGYOURACCOMPLISHMLESSISMORE:BESELECTIVE.Ifyouincludeeverything,theannualrmakethereportmoreattractive.It'sgreatifyouproduceafull-colorpublicationwithlotsofniceASTRONGCALLTOACTION:AstrongcalltoactionatA.Usingfewerwords,makingfewerparts,andsoon,issimpler,andA.TheycanreducetheneedforteB.TheycanmakethereportmoreattracC.Theycanmakethereporthardertobeunderstood.oldinstrumentathisaunt'shouse,andhebroughtitbackhomewitplayit.Afterafewmonthsshebegantohaeleven,shereallyneededabetterviolin.Onedayshetookpatalkedtothemabouther.Hesaidthatshehadrealtalentandowngroup.Shenameditafterthemanwhoga特别提酸，本题共5个小题，需要推动答题框右边的滚动条使5个试题显示出来做答/1B.borrowedtheviolB.hervoicewasveryC.Sheneededabetterteacher★Peopleoftencan.Ifyouseesomethingwhenyou'reridingyourbikeorwalkingdownthestreet,justthilongerphrasesandsentences.Nowitdirectly.It'samazinghowmuchwanttomakemistakes.FinaspeakChinese,sothatI'dhavenochoiandotherpeoplelaughedatme,thensobeit.Aftert特别提酸，本题共5个小题，需要挂动答题框右边的漆动条使5个试题显示出来做答/1答案选项)B.learningEnglishgA.sticktoitElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistypeofworktownmapandalistofthenamesofthefobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamilyvisitswithexperiencdembers,anddiscussesfeasytowriteaquestionnaire,youneedalotofbriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.Briefquestionsthatusedetailedinformation,buttheytakemoretimeandeffB.Open-endedquestionscannotprovidemoredetailedinformation,soyou'dbetternotusetoomanytheprocess.Counteringanxiety-provokingthoughtscanhelptolowerlevelsofanswer,andthere'snohope.”Onepooranswernormallydoesnotknockacandidateoutofconsideration.An★ThehousesweliveHousesaredifferentinthewaystheyarebuilt.Housesinhotcount BFamiliesandfriends 项)[单选题]◆WhichofthefollowingisprobablyNOTthethingusedtobuildhouses?(红色字体为本题正确答案选项) C.insomeplaceswhereitrainsmuchofthetimeliketoliveinhouNowtheVieirachildrenareadults,andtheysometimescannotcommunicatewithknowingmorethanonelangknowonlyonelanguagemustuseotherstohelpthemcommueffectively.Localexpressions,vocabulary,andevenjokescanhaveapowerfuleffectonaperson'sunderstaofanotherculture.So,knowingmorethanonelanguageincreasesyourknowledgeofothercultures.Finally,havingmoremulti-languagespeakersimprovesrelationshipsbetweencountries.Ifpeoplefromdifferentotherandbetterunderstandeachother'smanypeopledon'ttrytolearnanotherlanguage.Itisevenworsewhenpeoplel特别提醒，本题共5个小题，需要挂动答题框右边的滚动条使5个试题显示出来做答/1A.ThebenefitsoflearningotherB.ThereasonswhypeoplecometC.TheimportanceoflearningEnglish为本题正确答案选项)A.discusstheneedforteachinganewlanB.introducethepassage'smaincharacterstothereadersC.showtheproblemsofspeakingonlyonelanguageA.theirmotherlang字体为本题正确答案选项)A.findabetterjobB.communicatemoreindepende[单选题]◆Basedonthelastparagraph,whichofthefollowingistheworst?(红色字体为本题正确答案Theantshaveagoodmanyenemies.Theyincludebirds,bearsaotherantsaretheirworstenemies,asman'senemyisman.Insomearmiestoattackthehomesofblackants.SomeofthemsucceedingettinginsideofthetunnelsofblackAntsasagrouparebeneficialtohumans.Their A.explainsomeinformatio第四大题阅读理解判断题题库nannualreportofacompanyprovidesinformationaboutitsrcertainpeople.Thesepeoplpartsofanannualreportusuallyincludechairman'sletter,financialstatementsansuccessesandthechallengesofthepastyear.ItshouldalsoincTheoperationanalysisisaproductintroductions.Atthesametime,itwillintroducebusinessacquisitionlossstatement.The特别提酸，本题共5个小题，常要推动苔题框右边的漆动条使5个试题显示出来做答/1案选项)确答案选项)★Crosstrainingiswork.TrainingworkerAtodothetaskthatworkerBdoesandtrainingBttrainingisgoodformanagersbecauseitprovidesmoreflexibilityinmanagingtheworkforcetogetthejCrosstrainingcanbeusedinalmostanypositengineerstogoonfieldinstallationtripsandgetfirsthandknowledgeofhowork,inthefield.CashierscanbetrainedtostoAsyoupreparecrosstracomfortablestickingtofsomepeople.Forexample,asurveytoagroupofpoorlyeducatedpeoplemightn特别提醒，本题共5个小题，需要挂动答题框右边的漆动条使5个试题显示出来做答/1★Feedbackthem,themorecompetitiveyocustomersthinkofyourbusiness.(1)Askyourcustomersdirectlyandcatertotheirwishes.hotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequite(2)Beacustomeryourselfandfindoutwhatyourcustomersexperiencewofthemostobviousbutunderinawheelchair,andseehowyo(3)Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsand(4)Usequestionnairesandsurveys.Thisiswell-conducted,theyusuallywork(5)Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.TheircommunicatiothecustomerswillbecomeimportantinformationforimprovinYoumaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,you'rewastingyourtime.Implementone,two,threeoralloftheabovetechniques,andyourserviceandproductw特别提酸，本题共5个小题，需要挂动苍题框右边的漆动条使5个试题显示出来做答/1选项)案选项)relationships,Withou(3)LearntounderstanWhenyoutakethetimetodevelopgoodcommunicationsportunities,andincreasedself选项)inemployeeproductivity,succesCheckbackgroundsandr★IfyoutakeothersupporterswillbbecauseofyourworkoverintothreetofivemajoraccLessismore:Beselective.Ifyouincludeevachievementswithphotos,orcasreportmoreattractive.It'sgreatifyouproduceafullcolorpublicationwithlotsofnicephotography.Ofcourse,itwilldependonyourresouclearwhatyou'dlikeyourreaderstodooncethey'vereadit,su特别提酸，本题共5个小题，需要拉动苍题框有边的漆动条使5个试题显示出来假答/1★Onemorning,wuLiangdiscoveredtwerenolongerinrows,butpushedtogethertomakeeightbtwodaysthatshecouldn'tlistentothandlearnmorethroughdiscussion.It'sabetterwaytostudy.”believeinourselves."ThiswaspartofareformatLi'sschool.Theschoolmadethisreformbecausetheywabilitiestostudybythemselvesandworkingroups.”saidZhangMing,anEfindbetterwaystoteachmo“Thereformdemandsmore,butI'msureitishelpful.”addedZhangMing.特别提醒，本题共5个小题，需要挂动苍题框在边的滚动条使5个试题显示出来做答/1madethereforminordertoofo-faceinterviews,questionnaifmaketablesfornearlyallsurveys.Questionnairesarefamiexperiencecompletingone.QuestionnairesreducebiaswhentherearenocluestoafOnemaindisadvantageofquestionnairesisthepossibilityoflowrespointheresults.Anotherdisadvantageistheyprovidelittleflexibilityfortherespondents.What'somepeople.Forexample,asurveytoagroupofpoorlyeducatedpeoplemigh特制提酿，本题共5个小题，需要挂动苍题框右边的漆