高考英语 阅读理解之社会生活类试题汇编

社会生活类第一部分七年高考题荟萃年高考题1.（·天津卷）DBlindimitation(模仿)isself-destruction.Tothosewhodonotrecognizetheiruniqueworth.Imitationappearsattractive:tothosewhoknowtheirstrenghth.Imitationisunacceptable.Intheearlystagesofskillorcharacterdevelopment,imitationishelpful.WhenIfirstlearnedtocook,Iusedrecipes(菜谱)andturnedoutsometastydishes.ButsoonIgrewbored.Whyfollowsomeoneelse’swayofcookingwhenIcouldcreatemyown?Imitatingrolemodelsislikeusingtrainingwheelsonachild’sbicycle;theyhelpyougetgoing,butonceyoufindyourownbalance,youflyfasterandfartherwithoutrelyingonthem.Indailylife,imitationcanhurtusifwesubconsciously(下意识地)holdpoorrolemodels.If,asachild,youobservedpeoplewhoseliveswerebad,youmayhaveacceptedtheirfearandpainasnormalandgoneontofollowwhattheydid.Ifyoudonotmakestrongchoicesforyourself,youwillgettheresultsoftheweakchoicesofothers.Inthefieldofentertainment,ourcultureglorifiescelebrities.Thosestarslookgreatonscreen.Butwhentheystepoffscreen,theirpersonallivesmaybedisastrous.Ifyouaregoingtofollowsomeone,focusontheirtalent,nottheirbadcharacterorunacceptablebehaviors.Blessedisthepersonwillingtoactontheirsunddendesiretocreatesomrthingunique.Thinkofthemovies,books,teachers,andfriendsthathaveaffectedyoumostdeeply.Theytouchedyoubecausetheircreationsweremotivatedbyinspiration,notdesperation.Theworldischangednotbythosewhodowhathasbeendonebrforethem,butbythosewhodowhathasbeendoneinsidethem.Creativepeoplehaveanendlessresourceofideas.Theproblemacreatorfacesisnotrunningoutofmaterial;itiswhattodowiththematerialknockingatthedoorofimagination.Syudyyourrolemodels,acceptthegiftstheyhavegiven,andleavebehindwhatdoesnotserver.Thenyoucansay,”Istandontheshouldersofmyancestors”tragediesandtory,andknowthattheyarecheeringon.51.Imitationprovesusefulwhenyou.A.knowyouareuniqueB.losethebslanceoflifeC.begintolearnsomethingnewD.gettiredofroutinepractice52.Toavoidthebadresultofimitation,weshould________.A.forgetdailyfearandpainB.choosetherightexampleC.askothersfordecisionsD.stayawayfromstars53.Acordingtotheauthor.Theworldmovesonbecauseofthosewhoare.A.desperatetointruenceotherswiththeirknowledgeB.readytoturntheiroriginalideasintorealityC.eagertodiscoverwhattheirancestorsdidD.willingtoacceptothers’ideas54.Thetroubleacreatorfacesis.A.thelackofstrongmotivationB.theabsenceofpracticalideasC.howtosearchformorematerialsD.howtouseimaginationcreatively55.Whatistheauthor’spurposeinwritingthispassage?A.Tohighlighttheimportanceofcreatively.B.Tocriticizethecharactersofrolemodels.C.Tocompareimitationwithcreation.D.Toexplainthemeaningofsuccess.CBBDA2.（·天津卷）CAnideathatstartedinSeattle'spubliclibraryhasspreadthroughoutAmericaandbeyond.Theconceptissimple:helptobuildasenseofcommunityinacitybygettingeveryonetoreadthesamebookatthesametome.Inadditiontoencouragingreadingasapursuit(追求)tobeenjoyedbyall,theprogramallowsstrangerstocommunicatebydiscussingthebookonthebus,aswellaspromotingreadingasanexperiencetobesharedinfamiliesandschools.TheideacamefromSeattlelibrarianNancyPearlwholaunched(发起）the"IfAllofSeattleReadtheSameBook"projectin1998.Heroriginalprogramusedauthorvisits,studyguidesandbookdiscussiongroupstobringpeopletogetherwithabook,buttheideahassinceexpandedtomanyotherAmericancities,andeventoHongkong.InChicago,themayor(市长）appearedontelevisiontoannouncethechoiceofToKillaMockingbirdasthefirstbookinthe"OneBook,OneChicago"program.Asaresult,readingclubsandneighbourhoodgroupsspranguparoundthecity.AcrosstheUS,storiesemergedofparentsandchildrenreadingtoeachotheratnightandstrangerschattingawayonthebusaboutplotandcharacter.TheonlyproblemaroseinNewYork,wherelocalreaderscouldnotdecideononebooktorepresentthehugeanddiversepopulation.Thismayshowthattheideaworksbestinmedium-sizedcitiesorlargetowns,whereagreatersenseofunity(一致）canbeachieved.OritmayshowthatNewYorkersrathermissedthepoint,puttingalltheirenergyAndpassionintothechoiceofthebookratherthandiscussionaboutabookitself.UltinatelwasNancypointsout,thelevelofsucicessisnotmeasturedbyhowmanypeoplereadabook,butbyhowmanypeopleareenrichedbytheprocess.orhaveenjoyedspeakingtosomeonewithwhomtheywouldnototherwisehavesharedaword.46.WhatisthepurposeoftheprojectlaunchedbyNancy?A.Toinviteauthorstoguidereaders.B.Toencouragepeopletoreadandshare.C.Toinvolvepeopleincommunnityservice.D.Topromotethefriendshipbetweencities.47.WhywasitdifficultforNewYorkerstocarryouttheprojict?A.Theyhadlittleinterestinreading.B.Theyweretoobusytoreadabook.C.TheycamefrommanydifferentbackgroundsD.Theylackedsupportfromthelocatgovernment48.Accordingtothepassage,wherewouldtheprojectbemoreeasilycarriedout?A.InlargecommunitieswithlittlesenseofunityB.InlargecitieswherelibrariesarefarfromhomeC.Inmedium-sizedcitieswithadiversepopulationD.Inlargetownswhereagreementcanbequicklyreached49.Theunderlinedwords“sharedaword”inParagraph5probablymeanA.exchangedideaswitheachotherB.discussedthemeaningofawordC.gamedlifeexperienceD.usedthesamelanguage50.AccordingtoNacy,thedegreeofstudentsoftheprojectisjudgedbythecarefulselectionofaproperbookthegrowingpopularityofthewritersC.thenumberofpeoplewhobenefitfromreading.D.thenumberofbooksthateachpersonreads.BCDAC3.（·重庆卷）ESkepticsareastangelot.Someofthemrefusetoadmittheseriousthreatofhumanactivitiestotheenviroment,andtheyaretiredofpeoplewhodisagreewiththem.Thosepeople,sayskeptics,spreadnothingbutbadnewsabouttheenvironment.The“eco-guilt”broughtonbythediscouragingnewsaboutourplanetgivesrisetothepopularityofskepticsaspeoplesearchformorecomfortingworldviews.PerhapsthatexplainwhyanewbookbyBjornLomborgreceivedsomuchpublicity.Thatbook,TheSkepticalEnvironmentalist,declaresthatitmeasuresthe“realstateoftheworld”asfine.Ofcourse,anotherexplanationisthedeeppocketssomebigbusinesseswithspecialintererts.Indeed,Mr.Lomborg’sviewsaresimilartothoseofsomeIndustry-fundedorganizations,whichstarthugeactivitiesthoughthemediatoconfusethepublicaboutissueslikeglobalwarming.SoitwasstrangetoseeMr.Lomborg’sbookgolargelyunchallengedinthemediathoughhisbeliefswerecontrarytomostscientificopinions.OnenationalnewspaperinCanadarananumberofarticlesandreviewsfullofwordsofpraise,evenwiththeconclusionthat“AfterLomborg,theenvironmentalmovementwillbegintodiedown.”Suchone-sidedviewsshouldhaveimmediatelybeenchallenged.ButonlyadifferentreviewappearedinNature,arespectedsciencemagazinewithspecificreadership.ThereviewremarkedthatMr.Lomborg’s“preferenceforunexaminedmaterialsisincredible(不可信的)”。Acritical(批判的)eyeisvaluable,andthemediashouldpresentinformationinsuchawaythatcouldallowpeopletomakeinformeddecisions.Unfortunately,thatisofteninaccessibleasblockedbythedesiretobeshockingortodefendsomespecialinterests.Peoplemightbecomehalf-blindbeforeaworldpartiallyexhibitedbythemedia.That’sashame,becausemattersconcerningthehealthoftheplanetarefartooimportanttobetreatedlightly.72.Accordingtothepassage,whichofthefollowingmayberegardedas“skeptics”?A.Peoplewhoagreeonthepopularityof“eco-guilt”.B.Peoplewhodisbelievetheserioussituationofourplanet.C.Peoplewhodisliketheharmfuleffectofhumanactivities.D.Peoplewhospreadcomfortingnewstoprotectourenvironment.73.WhichofthefollowingcanbeareasonforthepopularityofLomborg’sbooks?A.Somebigbusinessesintendtoprotecttheirowninterests.B.Thebookchallengesviewsaboutthefinestateofthewirld.C.Theauthorconvincespeopletoseekcomfortingworldviews.D.Industry–fundedmediapresentconfusinginformation.74.TheauthormentionedthereviewinNatureinorderto_____.A.voiceadifferentopinionB.findfaultwithLomborg’sbookC.challengetheauthorityofthemediaD.pointoutthevalueofscientificviews.75.Whatistheauthor’smainpurposeinwritingthepassage?A.Toencouragetheskepticstohaveacriticaleye.B.Towarnthepublicofthedangerofhalf–blindnesswithreviews.C.Toblamethemedia’slackofresponsibilityinpresentinginformation.D.Toshowtheimportanceofpresentingoverallinformationbythemedia.BAAD4.（·安徽卷）BThinkaboutthedifferentwaysthatpeopleusethewind.Youcanuseittoflyakiteortosailaboat.Windisoneofourcleanestandrichestpowersources（来源）,aswellasoneoftheoldest.Evidenceshowsthatwindmills（风车）begantobeusedinancientIranbackintheseventhcenturyBC.TheywerefirstintroducedtoEuropeduringthe1100s,whenarmiesreturnedfromtheMiddleEastwithknowledgeofusingwindpower.Formanycenturies,peopleusedwindmillstogrind（磨碎）wheatintoflourorpumpwaterfromdeepunderground.Whenelectricitywasdiscoveredinthelate1800s,peoplelivinginremoteareasbegantousethemtoproduceelectricity.Thisallowedthemtohaveelectriclightsandradio.However,bythe1940s,whenelectricitywasavailabletopeopleinalmostallareasoftheUnitedStates,windmillswererarelyused.Duringthe1970s,peoplestartedbecomingconcernedaboutthepollutionthatiscreatedwhencoalandgasareburnedtoproduceelectricity.Peoplealsorealizedthatthesupplyofcoalandgaswouldnotlastforever.Then,windwasrediscovered,thoughitmeanshighercosts.Today,thereisaglobalmovementtosupplymoreandmoreofourelectricitythroughtheuseofwind.【文章大意】本文介绍了风能及风能运用的情况。在能源短缺的今天，作为最为洁净、丰富的风能，一定会对我们的生活作出极大的贡献。60.Fromthetextweknowthatwindmills.A.wereinventedbyEuropeanarmiesB.haveahistoryofmorethan2800yearsC.usedtosupplypowertoradioinremoteareasD.haverarelybeenusedsinceelectricitywasdiscovered【解析】选C。细节理解题。根据第二段句子可知，十九世纪末有了电之后，偏僻地区的人们就利用风车发电，于是人们就有了电灯和收音机，因此选择C项。根据windmillsbegantobeusedinancientIranbackintheseventhcenturyBC可知，A项错误，B项错在morethan；根据末段句子可知，尽管成本较高，人们依然使用风能提供电力，因此D项错误。61.Whatwasanewuseforwindpowerinthelatel9thcentury?A.Sailingaboat.B.Producingelectricity.C.Grindingwheatintoflour.D.Pumpingwaterfromunderground.【解析】选B。细节理解题。根据第二段句子可知，人们最初利用风车磨面或抽水，十九世纪末有了电之后，人们又用其发电，因此选择B项。62.Oneofthereasonswindwasrediscoveredinthe1970sisthat.A.windpoweriscleanerB.itisoneoftheoldestpowersourcesC.itwascheapertocreateenergyfromwindD.thesupplyofcoalandgasfailedtomeetneeds【解析】选A。推理判断题。根据最后一段可知，二十世纪七十年代，人们注重环保，而且认识到煤和气的短缺；而风能的特点是洁净、丰富和历史悠久，但是成本较高。综合选择A项最佳。63.Whatwouldtheauthorprobablydiscussintheparagraphthatfollows?A.Theadvantageofwindpower.B.Thedesignofwindpowerplants.C.Theworldwidemovementtosaveenergy.D.Theglobaltrendtowardsproducingpowerfromwind.【解析】选D。推理判断题。根据末段句子Today,thereisaglobalmovementtosupplymoreandmoreofourelectricitythroughtheuseofwind可知，接下来作者应该谈论利用风能发电的情况，因此选择D项。5.（·山东卷）CDianaJacobsthoughtherfamilyhadaworkableplantopayforcollegeforher21-year-oldtwinsons:acombinationofsavings,income,scholarships,andamodestamountofborrowing.Thenherhusbandlosthisjob,andtheplanfellapart.“Ihavetwokidsincollege,andIwanttosay‘comehome,’butatthesametimeIwanttoprovidethemwithagoodeducation,”saysJacobs.TheJacobsfamilydidworkoutasolution:Theyaskedandreceivedmoreaidfromtheschools,andeachsonincreasedhisborrowingtothemaximumamountthroughthefederalloan(贷款)program.Theywilleachgraduatewith$20,000ofdebt,butatleasttheywillbeabletofinishschool.Withunemploymentrising,financialaidadministratorsexpecttohearmorefamiliesliketheJacobs.Morestudentsareapplyingforaid,andmorefamiliesexpecttoneedstudentloans.Collegeadministratorsareconcernedthattheywillnothaveenoughaidmoneytogoaround.Atthesametime,tuition（学费）continuestorise.AreportfromtheNationalCenterforPublicPolicyandHigherEducationfoundthatcollegetuitionandfeesincreased439%from1982to,whileaveragefamilyincomerosejust147%.“Ifwegoonthiswayforanother25years,wewon’thaveanaffordablesystemofhighereducation,”saysPatrickM.Callan,presidentofthecenter.“Themiddleclassfamilieshavebeenfinancingitthroughdebt.Theywillsendkidstocollegewhateverittakes,evenifthatmeansahugeamountofdebt.”Financialaidadministratorshavebeenhavingahardtimeasmanycompaniesdecidethatstudentloansarenotprofitableenoughandhavestoppedmakingthem.Thegoodnews,however,isthatfederalloansaccountforaboutthreequartersofstudentborrowing,andthegovernmentsaysthatmoneywillflowuninterrupted.67.HowdidtheJacobsmanagetosolvetheirproblem?A.Theyaskedtheirkidstocomehome.B.Theyborrowed$20,000fromtheschool.C.Theyencouragedtheirtwinsonstodopart-timejobs.D.Theygothelpfromtheschoolandthefederalgovernment.68.Financialaidadministratorsbelievethat_______.A.morefamilieswillfacethesameproblemastheJacobsesB.thegovernmentwillreceivemorelettersofcomplaintC.collegetuitionfeeswilldoublesoonD.America’sunemploymentwillfall69.Whatcanwelearnaboutthemiddleclassfamiliesfromthetext?A.Theyblamedthegovernmentforthetuitionincrease.B.Theirincomeremainedsteadyinthelastdecade.C.Theywilltrytheirbesttosendkidstocollege.D.Theirdebtswillbepaidoffwithin25years.70.Accordingtothelastparagraph,thegovernmentwill.A.providemoststudentswillscholarshipsB.dismisssomefinancialaidadministratorsC.stopthecompaniesfrommakingstudentloansD.goonprovidingfinancialsupportforcollegestudents【解析】：66-70:BDACD【语篇解读】本文介绍了今年学生贷款增多给家庭带来的压力和大学学费的不断增加的社会问题，提出政府对之做出的回应。66.B．推理判断题。第一段提到DianaJacobs的家庭本来有一个可行的计划可以支付两个双胞胎儿子的大学费用，可由于丈夫的失业计划瓦解了。67.D．推理判断题。第三段指出解决方案solution是向学校索求更多的援助，每个儿子增加贷款到最大额度。如原文“Theyaskedandreceivedmoreaidfromtheschools,andeachsonincreasedhisborrowingtothemaximumamountthroughthefederalloan(贷款)program.”，也即是选项B。68.A。细节推断题。由第四段“expecttohearmorefamiliesliketheJacobs”可以得知财政援助的管理员们预期会看到更多像Jacobs一家的情况，同义转换即选项A。而BD原文没有提到，C从第五段“Studentborrowinghasmorethandoubledinthelastdecade”,可知在过去10年里已经长了一倍还多，因此是错的。69.C。推理判断题。从第六段最后一句话“Theywillsendkidstocollegewhateverittakes,evenifthatmeansahugeamountofdebt.”可知，无论需要什么他们都会送孩子去上大学，即使那意味着大笔的债务。70.D。细节推断题。由最后一段可知许多公司做出决定说学生贷款利润股沟因此不再做贷款，而好消息是联邦政府承担着四分之三的学生贷款。因此推断是D，政府将继续承担对大学生的资金援助。6.（·江西卷）CThegardencitywaslargelytheinventionofEbenezerHoward(1850-1928).AfterimmigratingformEnglandtotheUSA,andanunsuccessfulattempttomakealivingasafarmer,hemovedtoChicago,wherehesawthereconstructionofthecityafterthedisastrousfireof1871.Inthosedays,itwasnicknamed“theGardenCity”,almostcertainlythesourceofHoward’snameforhislaterbuildingplanoftowns.ReturningtoLondon,Howarddevelopedhisdesigninthe1880sand1890s,drawingonideasthatwerepopularatthetime,butcreatingauniquecombinationofdesigns.Thenineteenth-centurypoorcitywasinmanywaysaterribleplace,dirtyandcrowded;butitofferedeconomicandsocialopportunities.Atthesametime,theBritishcountrysidewasinfactequallyunattractive:thoughitpromisedfreshairandnature,itsufferedfromagriculturaldepression(萧条)anditofferedneitherenoughworkandwages,normuchsociallife.Howard’sideawastocombinethebestoftownandcountryinanewkindofsettlement,thegardencity.Howard’sideawasthatagroupofpeopleshouldsetupacompany,borrowingmoneytoestablishagardencityinthedepressedcountryside;farenoughfromexistingcitiestomakesurethatthelandwasboughtatthebottomprice.Gardencitieswouldprovideacentralpublicopenspace,radialavenuesandconnectingindustries.Theywouldbesurroundedbyamuchlargerareaofgreenbelt,alsoownedbythecompany,containingnotmerelyfarmsbutalsosomeindustrialinstitutions.Asmoreandmorepeoplemovedin,thegardencitywouldreachitsplannedlimit-Howardsuggested32,000people;then,anotherwouldbestartedashortdistanceaway.Thus,overtime,therewoulddevelopavastplannedhousecollection,extendingalmostwithoutlimit;withinit,eachgardencitywouldofferawiderangofjobsandservices,buteachwouldalsobeconnectedtotheothersbyarapidtransportationsystem,thusgivingalltheeconomicandsocialopportunitiesofabigcity.66.HowdidHowardgetthenameforhisbuildingplanofgardencities?A.Throughhisobservationofthecountrylife.B.Throughthecombinationofdifferentideas.C.Bytakingotherpeople’sadvice.D.ByusingthenicknameofthereconstructedChicago.67.Theunderlinedphrase“drawingon”inParagraph1probablymeans______.A.makinguseof B.makingcommentsonC.givinganexplanationof D.givingadescriptionof68.AccordingtoHoward,gardencitiesshouldbebuilt______.A.asfaraspossiblefromexistingcitiesB.inthecountrysidewherethelandwascheapC.inthecountrysidewhereagriculturewasdevelopedD.nearcitieswhereemploymentopportunitiesalreadyexisted69.Whatcanwelearnaboutgardencitiesfromthelastparagraph?A.TheirnumberwouldcontinuetoriseB.EachonewouldcontinuetobecomelargerC.PeoplewouldliveandworkinthesameplaceD.Eachonewouldcontainacertaintypeofbusiness70.Whatcouldbethebesttitleforthepassage?A.CityandCountryside B.TheInventionoftheGardenCityC.ANewCityinChicago D.AFamousGardenCityinEngland66题：答案：D考点：细节理解题解析：通过文章第一段的第三句得出：芝加哥的花园城市几乎成为了Howard后来命名的来源。选项选择D,选项A,B,C未体现

67题答案：A考点：词义理解题解析：通过文章第一段叙述可知Howard在到达芝加哥后有了创建“花园城市“的灵感，回到伦敦后，他运用当时所流行的观点把各种设计进行了结合，形成了他自己的独特设计。选项选择A

68题答案：B考点：细节理解题解析：根据文章第二段的最后一句话可知：要远离现有的城市带以保证土地可以以最低的价位买到。解题关键在：tomakesure表示目的是，重点在后面。Bottomprice指最低价格，对应文章选项的土地便宜。答案选择B.选项A,C,D都不是建造花园城市的关键要求。

69题答案：A考点：细节理解题解析：根据文章第三句可知：当越来越多的人搬入花园城市，花园城市就会达到它的预期极限，然后，在不远的地方又会建造另外一个花园城市。答案选择:A.

选项B,每一个花园城市并不会一直扩大，到了一定程度，就会到达极限，另一个花园城市会再建造起来，该选项错误选项C.不同的花园城市建造起来，人们不会在同一个地点生活和上班。该选项错误选项D

每一个花园城市都有带有农业和一些工业企业，并不只带有一种特定的经济。从最后一段的第二句可以得出该选项错误。70题答案：B考点：主旨大意题解析：从文章通篇可知，文章讲到的是由芝加哥花园城市的建立到伦敦花园城市的建立，再到文章二段，三段讲到的花园城市建立需要的一些条件和建立的模式可知道文章重点是围绕花园城市的创立来展开的。A选项与文章本身不符合，C选项芝加哥新城只是文章开头的引入，后面通篇围绕的都是花园城市展开，与文章本身不符合，D选项的英格兰花园城市只是花园城市的一个典型代表，选项并没有进行通篇描述这一个花园城市，而是转入花园城市的总体建立条件和模式展开。故答案选择B.7.

（·广东卷）AIntheanimalkingdom,weaknesscanbringaboutaggressioninotheranimals.Thissometimeshappenswithhumansalso.ButIhavefoundthatmyweaknessbringsoutthekindnessinpeople.Iseeiteverydaywhenpeopleholddoorsforme,pourcreamintomycofffee,orhelpmetoputonmycoat.AndIhavediscoveredthatitmakesthemhappy.Frommywheelchairexperience,Iseethebestinpeople,butsometimesIwassadbecausethosewhoappearindependentmissthekindnessIseedaily.Theydon’tgettoseethissoftsideofothers.Often,wetryeverywaypossibletoavoidshowingourweakness,whichincludesalotofpretending.Butonlywhenwestoppretendingwe’rebraveorstrongdoweallowpeopletoshowthekindnessthat’sinthem.Lastmonth,whenIwasdrivinghomeonabusyhighway,Ibegantofeelunwellanddrovemoreslowlythanusual.Peoplebehindmebegantogetimpatientandangry,withsomespeedingupalongsideme,horning(按喇叭)orevenshoutingatme.Atthatmoment,IdecidedtodosomethingIhadneverdoneintwenty-fourofdrivingIputontheflashlightsanddroveonatareallylowspeed.Nomoreangryshoutsandnomorehorns!WhenIputonmyflashlights,Iwassayingtotheotherdrivers,“Ihaveaproblemhere,IamweakanddoingthebestIcan,”Andeveryoneunderstood.Severaltimes,Isawdriverswhowantedtopass.Theycouldn’tgetaroundmebecauseofthestreamofpassingtraffic.Butinsteadofgettingimpatientandangry,theywaited,knowingthedriverinfrontofthemwasinsomewayweak.Sometimesweaknesscallforustoactstrongandbraveevenwhenwedon’tthatthosefarbetween.Moreoften,itwouldbebetterifwedon’tpretendtofeelstrongwhenwefeelweakorpretendthatwearebravewhenwe’rescared.26.Theauthorhasdiscoveredthatpeoplewillfeelhappywhen_______.A.theyoffertheirhelpB.theyreceiveothers’helpC.theyfeelothers’kindnessD.theyshowtheirweakness27.Theauthorfeelssadsometimesbecause______.A.hehasasoftheartB.hereliesmuchonothersC.somepeoplepretendtobekindD.somepeoplefailtoseethekindnessinothers28.Whatdidtheotherdriversdowhentheysawtheflashlights?A.Theyspeeduptopass.B.Theywaitedwithpatience.C.Theytriedtheirbesttohelp.D.Theyputontheirflashlightstoo.29.Inthispassage,theauthoradvisesusto______.A.handleproblemsbyourselvesB.accepthelpfromothersC.admitourweaknessD.showourbravery30.Whichofthefollowingisthebesttitleforthepassage?A.AWheelchairExperience.B.WeaknessandKindness.C.WeaknessandStrengthD.ADrivingExperience【文章大意】本文是一篇议论文。在动物王国弱势会带来被侵略，在人类社会有时也是如此。但作者认为弱势能显现出人们的善良，给人们带来更多的帮助。从而使双方都感到幸福。作者以自己的经历向人们阐述了弱势与善良的关系。26.A考查细节理解。根据Ihavefoundthatmyweaknessbringsoutthekindnessinpeople.可知我的弱势显现了人们的善良，进而许多人帮助我。又因Ihavediscoveredthatitmakesthemhappy可知：帮助别人能使他们感到幸福。故选A。27.D考查细节理解。根据sometimesIwassadbecausethosewhoappearindependentmissthekindnessIseedaily.Theydon’tgettoseethissoftsideofothers.可知选D。28.B考查细节理解。根据文中WhenIputonmyflashlights,。。。。Butinsteadofgettingimpatientandangry,theywaited,knowingthedriverinfrontofthemwasinsomewayweak.可知选B。29.C考查主旨、要义。根据文章的第一段可知ButIhavefoundthatmyweaknessbringsoutthekindnessinpeople.是文章的中心句，全文作者以自己的亲身经历向人们阐述了：有时承认自己的弱势给人们带来的好处，承认弱势能改善人们之间的关系，使自己得到更多的帮助，让我们看到人性的善良。30.C考查文章的标题。文章的作者第一段就提出了自己的论点myweaknessbringsoutthekindnessinpeople.文章通篇以自己的经历向人们阐述弱势与善良的关系。8.（·浙江卷）CInthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomrrsatisfaction.Today,customer“delighi”iswhatcompaniesaretryingtoachieveinorordertokeepandincreasemarketshare.Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople:thosetreatedbadlywilltelltheirtalesofwoetoupto20people,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyalNewllengesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheIntemet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.“Manypeopledonotliketalkingtomachines,”saysDr.StoreySeniorLecturerinMarketngatCityRecommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering(sayingthatarepairwillbecamedoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately:throwinginagiftvoucher(购物礼卷)asanunexpected“thankyou”toregntlarcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganaplogyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,“Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateverfaimesssuggestsbestmeetsthecase). Airlinesfacesomeofthetourhestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechniealproblems.ForBritishAirwaysstaff,awinningtelephonestyleisconsidercdvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp”attitude.Thecompanyhasinvestodheavilyininformationtechnologytomakesurethatinfomationisavailableinstantlyonscren.BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease”.Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.50.WecanlearnfromParagraph2that.A.complainingcustomersarehardtosatisfyB.unsatisfiedcustomersreceivebetterserviceC.SatisfiedcustomerscatchmoreattentionD.well-treatedcustomerspromotebusiness51.Thewritermentions“phonerage”(Paragraph3)toshowthat.A.customersoftenusephonestoexpresstheirangerB.peoplestillprefertobuygoodsonlineC.customercarebecomesmoreattentionD.customersrelyontheirphonestoobtainservices52.Whatdoesthewriterrecommendtocreatedelight?A.CallingcustomersregularlyB.Givinga“thankyou”note.C.DeliveringaquickerserviceD.Promisingmoregifts.53.Ifamanagershouldshowhisempathy(Paragraph6),whatwouldheprobablysay?A.“Iknowhowupsetyoumustbe.”B.“Iappreciateyourunderstanding.”C.“I’msorryforthedelay.”D.“Iknowit’sourfault.”54.Customerdelightisimportantforairlinesbecause.A.theirtelephonestyleremainsanchangedB.theyaremorelikelytomeetwithcomplaintsC.theserv