资讯与组织实验室

iTandOrganizationLAB指導教授博士班研究生呂新科謝清佳iTandOrganizationLABThe

effect

of

Cognitive

style

&

model

type

on

DSS

acceptance:

An

empirical

StudyPeriodicalpaperEuropeanJournalofOperationalResearch131(2001)649-663EJoOR-2001DigitalLearningDashboardinanUniversity

Conference

paper第四屆全球華人科技研討會（Singapore）

GCCCE-2000ExploringtheFrameworkofKnowledgeManagementonCampusConference

paper全國計算機會議（台北）NCS-2001

Dec

AnExploringontheEffectsofLearningstyleontheAcceptanceofBlendede-LearningSystems

(conferencepaper)(unfinished)20033rdInternationalConferenceonTechnologyinTeachingandLearninginHigherEducation

July14-16,2003

Heidelberg,GermanyHDomainConferenceTrackInformationSystemandKnowledgeManagementExploringtheFrameworkofKnowledgeManagementonCampus

ExploringtheFrameworkofKnowledgeManagementonCampusConference

paper全國計算機會議（台北）NCS-2001

Dec

本研究的主要目的便是經由文獻探索，據以相關理論架構為基礎提出符合校園營運的知識管理統合架構。同時以數位華岡的經營實務去解析這個架構並驗証執行成效。Introduction知識的內涵EDIKW知識演進模型資料來源：本研究管理顧問ArthurAndersen及MillionDollar均引用「資料－資訊－知識－智慧」的架構[6]

SupportDecisionMakingSupportOrganizationLearningTheoreticalBackgroundKMLiteratureReview認識論觀點(Epistemology):

外顯與內隱知識本體論觀點(Ontological):

層次分為個人、群體、組織、跨組織Nonaka[8]認為這些觀點會隨著知識創造的程序而轉移，知識的轉移將隨觀點呈現螺旋的互動形式。知識的分類觀點TheoreticalBackgroundKMLiteratureReviewusecreateidentifycollectorganizeshareadaptKKexplicittacitTechnologyTechnologyMeasurementMeasurementCultureCultureLeadershipLeadershipStrategyStrategyProcessProcessEnablersusecreateidentifycollectorganizeshareadaptKKexplicittacitTechnologyTechnologyMeasurementMeasurementCultureCultureLeadershipLeadershipStrategyStrategyProcessProcessEnablers知識管理架構資料來源：[7]引用美國生產力暨品質中心[9]與ArthurAndersen顧問公司共同發展的「知識管理架構(KnowledgeManagementFramework)」，結合外顯與內隱知識的分類理論

TheoreticalBackgroundKMLiteratureReview知識管理與組織學習知識整合型學校的學習架構資料來源：本研究本研究整合Moore的學習週期理論[11]與APQC協同ArthurAndersen顧問公司發展的「知識管理架構」[9]

TheoreticalBackgroundKMLiteratureReview校園知識層級校園知識組織性層級及生成性階層資料來源：本研究生成性階層(ProductionLayers)組織性層級(OrganizationalLevels)

以本體論(Ontological)的觀點來看，將組織知識層級分為個人、群體、組織、跨組織[8]，參酌此知識層次結構的理論，規劃學校知識層級(KnowledgeLevels)，劃分為六個層次依序為個人、班級(課程)、系所、院部、跨校層次。

Maturana[13]則將組織的知識體系稱之為知識樹(KnowledgeTree)，這是個有趣且富創意的類比方式，我們也根據這樣的精神發展「數位華岡」的知識樹，從根部、樹軀幹、樹幹、枝幹、小枝幹、再至各單獨的樹葉

TheoreticalBackgroundKMLiteratureReviewEnablers

完善的資訊基礎建設Technology

激勵及適切的組織性機制StrategyLeadershipMeasurement

學習導向的組織文化CultureusecreateidentifycollectorganizeshareadaptKKexplicittacitTechnologyTechnologyMeasurementMeasurementCultureCultureLeadershipLeadershipStrategyStrategyProcessProcessEnablersusecreateidentifycollectorganizeshareadaptKexplicittacitTechnologyTechnologyMeasurementMeasurementCultureCultureLeadershipLeadershipStrategyStrategyProcessProcessEnablersTheoreticalBackgroundKMLiteratureReviewusecreateidentifycollectorganizeshareadapt知識顯隱領導知識管理知識管理觸媒應用領域科技衡量文化策略服務行政教學研究知識創造知識運用InformationDATA行政教學服務研究資訊彙集資訊應用知識層資訊層資料層應用領域資訊管理觸媒資訊管理SupportDecisionMakingSupportOrganizationLearningFrameworkThe

effect

of

Cognitive

style

&

model

type

on

DSS

acceptance:

An

empirical

StudyPeriodicalpaperEuropeanJournalofOperationalResearch131(2001)649-663EJoOR-2001ResearchModelCorrelation/PathAnalysisAnExploringontheEffectsofLearningstyleontheAcceptanceofBlendede-LearningSystems

(conferencepaper)2003IntroductionTheoreticalBackgroundResearchModelMeasureandMethodologyFindingsandDiscussion3rdInternationalConferenceon

TechnologyinTeachingandLearninginHigherEducation

July14-16,2003

Heidelberg,GermanyThispaperpresentsapathanalyticmodelofstudents’acceptanceofblendedcoursewarefromtheperspectivesofindividual’slearningstyles,beliefsandattitudes.AnothercontributionofthisstudyistointegratelearningstyleswiththepopularTAMmodelasanewtheoreticalframeworktoexaminetheacceptanceofe-learningsystems.TAMTRATBPTAM21975FishbeinandAjzen’sAjzenetal(1985)Davidetal(2000)Davis1980)TheoreticalBackgroundAdoptionModelsTAM,adominantmodel,proposedbyDavis(1980)wasadaptedfromtheTRAmodel.MuchresearchinthelasttwodecadesimpliesthatTAMisoneofthemostwidelycitedandinfluentialmodels.AccordingtoTAM,theusageofsystemishighlycorrelatedwiththebehaviorintention,whichislargelydeterminedbyattitudetowardthesystem.Theconstructofattitudewillbeinfluencedbyindividual’sbeliefs,whichisfurtherdefinedbytwodeterminants,perceivedusefulnessandperceivedeaseofuse.Anumberofresearchersexaminethepossiblemediatingeffectsasadditionalconstructstoextantmodels.(Dishaw&Strong)TheTPBmodelproposedbyAjzen(1991)extendsfromtheoriginalTRAmodelbytakingsubjectivenormsandperceivedbehaviorcontrolintoconsideration.LucasandSpitler(1999)alsoextendedTAM,includingsocialnormsanduserperformance,andtestedtheirmodelinafieldstudy.TheoreticalBackgroundAdoptionModelsIndividualSystemBeliefsAttitudeIntentionIndividualBeliefsAttitudeIntentionSo驶ci谷al叨N物or切mEx见te逆rn让alTh榨eo从re习ti汤ca直l互Ba吉ck默gr脏ou鸦ndEx忙ta好nt尼C词on际st荐ru梨ct毛s祖in以A匀do允pt数io效n钉Mo帆de看lsUs采eUs园eIn门di狂vi轻du判al闲d漠if携fe屿re呢nc愚eis验r属eg即ar第de兆d街as授a俩d和om奶in榜an蛛t凭fa迹ct合or愧t钻o果th拣e惑ad棒op套ti茂on氧b子eh泊av登io种r胁of紧i抗nf期or坚ma罢ti毒on晌s划ys辩te觉m.字D史av失id刻&营D误et尘ma房诚r(雨19眠97妄)牺re残po口rt铲ed恋t到ha医t间ge驳nd押er择d诉if慈fe岁re板nc绣es阳t熄ha模t友mi鹊gh去t似re束la袭te乳t煤o植be战li晓ef扒s呜an纺d葬us百e走of刊c贼om秀pu她te坦r-童ba宴se批d腿me州di熄a.末L子U齿et级a俗l(纽奉20盖00边)挤ha杜ve努e茂xa康mi素ne趋d掉th呆e古di子ff迹er款en竭ce卵i石n漏co竟gn党it好iv阶e鼓st犹yl丹e骑ho拖w锤to驼i近mp主ac宿t狭on防t茎he滔u障sa凑ge雹b勒eh终av衰io核r逐of阳D佩SS询s土ys殖te翠ms泳.轻Be滥ca召us穿e但of名t妄he冠v凡ar摄ie存ty很o桂f矩pe绒rs牌pe汗ct榆iv尤es宣u观se吼d妨to篇d称if罢fe悄re数nt脑ia婶te烂i漂nd专iv遇id妇ua唐l,颜t漫he延m偷ea败ni假ng女fu勇l管di方ff匆er中en爬ce讲f姻ac嘴to吩rs断a延re份c熄ho侮se熔n鸭ba亩se昼d椅on骂t摘he司r野el贪ev嫂an原ce遣t厅o吐th朗e集ch灯ar菠ac征te碧ri庭st盐ic这s啦of业r棕es序ea收rc榆h准su你bj劣ec友t,画w锣eb肌-b荷as时ed头l挪ea护rn冤in男g.Th百eo校re绑ti那ca玩l罪Ba芽ck呢gr煌ou在ndIn斜di垒vi祝du然al天D著if内fe涂re筒nc令eIndividualBeliefsAttitudeIntentionIndividualBeliefsAttitudeIntentionSo慰ci刺al款N饼or席mEx捡te括rn拣alWe星b-择ba腊se娘d纸Le晃ar坏ni服ngLe夜ar窑ni设ng有S吸ty夕le羞sDS储S桑Sy积st容emDe微ci谣si川on洗S准ty愚le跟sEJ问oO膏R垮-妨20松01IC展TT沫L固20糖03Th苗eo恢re巷ti宝ca屠l暴Ba婚ck誓gr曾ou污ndIn债di范vi怕du白al勾D油if叔fe异re戏nc笨eSystemUs朋eUs甜eTh往eo躺re骂ti送ca纳l零Ba逼ck女gr巩ou档ndLe剩ar项ni淹ng柔S川ty晕le帝sKo阁lb历’s袄(1挺98双4)珍L帅ea兆rn歪in纽奉g麦St堆yl慌e跳In蛙ve冈nt讽or辜y份mo也de突lcl穴as浪si施fi鸣es摊l周ea田rn织er佩s蹄in诸t泼er登ms它o博f凶th柏ei研r鸦re趋la执ti榆ve束p复re礼fe安re雨nc强es雾f识or丸t触hi猴nk锻in贺g锐in撑f近ou透r提di纯ff宣er剪en软t乔ty黄pe糖s循ba裁se圈d技on路c刮on升cr讲et雹e华ex宗pe创ri哀en宪ce拒o列r凯ab号st愤ra贱ct启c识on艇ce葵pt窝ua菜li伐za芳ti所on哀,甲an赌d芒ac乖ti捞ve匠e害xp视er部im塌en准ta户ti店on享o散r婆re龙fl柔ec旬ti庆ve宵o狮bs谅er剂va教ti霸on鞭d雾im庭en悠si贞on悔s.Ty文pe黑1揉p嫩re序fe裁re宣nc炼es链f恶or洽c务on味cr罩et脆e乐ex卵pe恳ri炮en酱ce舟a盾nd趋r暮ef晓le坡ct陪iv氏e正ob帝se陶rv宫at赛io采n.Ty谁pe搂2鲁p霜re结fe忘re神nc屯es等f脚or辈a鸟bs袄tr荡ac勉t安co轨nc慰ep叔tu棉al依iz朴at贪io护n帝an溉d筛re畅fl评ec担ti矮ve击o垂bs笔er圣va肯ti脑on凶.Ty营pe著3崖p茂re绝fe凶re咬nc张es迹a绢bs身tr昏ac递t依co夺nc骡ep救tu台al熟iz挨at抄io带n盘an驴d取ac疤ti野ve档e附xp什er窜im批en均ta丽ti融on银.Ty黑pe骄4换p张re板fe股re各nc彻es顿c英on厕cr么et殊e抓ex获pe泉ri塑en正ce蜡a廊nd忧a烦ct腊iv爸e乞ex称pe讨ri蹄me眼nt拌at蚁io与n.Fo内ur消c踪蝶at久eg婚or枝ie律s:My艘er丈s-折Br汇ig易gs微T蜡yp望e页In甲di培ca狠to西r杜(M抖BT裤I)未,a吊we鸦ll鼠-k虏no榴wn喝m棉od革el絮c罪la薯ss涨if叹ie系s垂le秧ar仰ne殊r显byex孟tr显ov送er咏ts顶/i垫nt根ro陆ve振rt葬s,se常ns鼠in斜g/汁in概tu朴it即io筝n,th讨in兽ki库ng图/f狗ee光li系ng弃,ju死dg橡in新g/沸pe束rc值ei肺vi沉ng嚼d巩im嫂en膏si降on融s.Ac乏ti澡ve诉/替Re锅fl卡ec卧ti混ve垂:Ac持ti案ve眯l瞧ea欲rn辨er樱s蚕li蜡ke镇t激o肯tr捆y眠th摊in面gs冻o晕ut签a年nd容s宣ee匀h小ow毒t唯he旋y风wo岁rk旧a权nd血l旋ik座e能to片w所or阶k画wi森th伯o尘th击er浅s.Re岔fl份ec赶ti唱ve皱l饱ea惹rn哭er蚁s饰li万ke事t饱o俯th何in木k帮th良in建gs鞋t细hr排ou起gh中f耐ir跟st逼.Se资ns洋in事g/久In衫tu弦it振iv学e:Se狸ns隔or仔s塘li琴ke线t孙o道le麻ar压n趁fa盟ct闸s,驰u论se茄w掩el宫l畏es标ta捡bl付is门he碧d龟me甜th赔od武s恶an洋d渣pr马ac枕ti爬ca载l直an崭d烛ca勇re决fu描l.In栽tu著it赴or素s肤te察nd施t征o武wo霞rk屠f挪as厅t慈an励d肝be旋i霸nn逢ov宝at裕iv充e畅an槐d腔ca胶n腊of衫te日n与ha鹿nd防le帖a璃bs翻tr推ac暑t泥an恳d详ma粱th躲em议at锦ic卧al术c饲on淘ce买pt添s旦we悲ll垄.Vi编su活al价/V忙er爬ba购l:Vi疗su嚷al柄l帆ea盐rn畅er嚷s追li列ke辞d毯ia墙gr识am盲s,委p场ic慢tu圾re膝s,负g止ra船ph茅s谋an骗d概fi贿lm脊s.Ve画rb吼al拴l拍ea固rn脉er遭s祸ge脏t指mo揪re醋o束ut再o晕f午wo度rd伙s济he盗ar菜d跃an笔d犁wr氧it冒te脸n.Se趟qu恳en素ti精al钱/G恩lo吉ba院l:Se得qu演en趋ti喉al绞l缴ea所rn垃er舟s范li域ke独t聪o准wo容rk笋i繁n夕li浊ne构ar的s回te浩ps碌t剩ha敬t跪fo泊ll筒ow东l紧og速ic悉al坝ly袖.Gl句ob沿al晴l杰ea寺rn初er核s罩li贝ke虫t较o路ju启mp附i票n,趋a驶bs骑or夜b裤ma废te饺ri境al厅n相ea易rl刃y僚at上r览an枣do司m于an蒙d透th愈en连g挤et震t澡he禁b愿ig肉p掘ic蝇tu文re拥.Th根eo翠re面ti纵ca档l抹Ba馅ck访gr泡ou级ndLe号ar鸭ni芹ng惑S施ty耗le译sFe管ld分er果&铁S斗il叫ve芦rm毁an(1缓98倦8)饶p获ro拿po份se晶d宜a其mo俊de雄l独of屑l决ea驼rn境in狭g批st丘yl贩es凶t崭ha货t子ha供s提be罩en绍e允me收rg婚ed侍a信s您a忍po测pu裁la糕r触mo沈de程l绒to排c违la晌ss达if晶y话le勇ar棉ne纲rs金i园n坏th够e畏ed峰uc劣at稍io渔na脖l盗fi坟el栽d.44蚂s知el崭f-帅re纽奉po扁rt冠q赞ue舒st皇io税ns.Le器ar悦ni蹄ng亏S职ty贯le阶sBe亩li滩ef铺sUs要ag想eIn蔬te愉nt近io券nAt骑ti终tu夏deUsefulnessEaseofUseDurationSocialNormWillingnessPreferenceSEN-INTSEQ-GLOACT-REFVIS-VRBTB冬P,挡T津AM旺2TB发P,什T等AM障2321By尿e着xa贷mi纳ni称ng熔i需nd概iv卵id痛ua杂l拳di竟ff元er铃en溉ce谢e同ff桑ec得ts辩i昆n厕th傻e副co症nt胀ex奖t卵ofT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