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TicketService订票服务

TicketReservation,ConfirmationandCancellation机票预订、确认和取消TicketReservation机票预订Confirmation确认Cancellation取消Ticketreservation预订机票Peoplealwaysmakereservationswhentheyhaveatravelplan.Airlinereservationsystemcontainsairlineschedules,faretariffs,passengerreservationsandticketrecords.An

airlines

direct

distribution

works

within

their

own

reservation

system,

as

well

as

pushingout

information

to

the

GDS(Global

Distribution

System,

a

systemfor

searching,

reserving,

and

purchasing

travel

products).

The

second

type

of

direct

distribution

channelis

consumers

who

use

the

internet

ormobile

applications

to

make

their

own

reservations.Confirmation确认Passengers

may

call

in

to

confirm

their

ongoing

or

return

reservations.

Most

airlines,

especially

on

international

routes,

require

their

passengers

to

confirm

their

continuing

or

return

reservations.

That

is,

they

must

call

the

airline

to

check

the

reservation

and

indicate

whether

they

will

use

it.

This

protects

the

airline

against

no-shows,

and

it

protects

the

passenger

against

the

loss

of

his

seat.Cancellation取消In

many

cases,

there

is

an

automatic

cancellation

if

there

is

no

confirmation

(or

reconfirmation,

as

it

is

sometimes

called

)within

24

hours

of

fight

time.

International

reconfirmation

is

72

hours.

In

addition

to

checking

the

passenger’s

reservation,

the

agent

should

alsoobtain

a

telephone

contact

where

the

passenger

can

be

reached

so

thatthe

agent

can

inform

the

passenger

ifthereisachangeabouthisflight.Airlineticketbookinghasbecomeanart.Ifyouchooseonedateovertheother,orchoosethewronglayover,youmaybepayinghundredsmorethanyouneedto.Ittakesalotofsearchingandabitoffinessetogettheseatyouwant,thepriceyouneedandthedatesyouprefer.ThefollowingsectiondescribeshowtogettopointBfrompointA.Startyoursearchatleast21daysaheadoftimetotakeadvantageofadvance-bookingfares.TravelmidweekandstayoveraSaturdaynightwheneverpossible.Stayonyourtoes:Thecheapseatsalwaysselloutfirst.L,.Alsocheckoutconsolidatorssuchasandauctionsites.ManyairlinewebsitesofferlowerInternet-onlyfares.1.2.Considerflyingthroughasecondaryairport.TianjinandShenyangarealternativestoBeijing.Youmayhavetodrivefurther,butifflightsareimpossibletogetorexpensive,youmightbesurprisedbytheeaseofuseandfriendlierpricesofsmallerairports.Requestyourseatpreference(aisleorwindow)whenbuyingyourticket.Youcouldfindyourselfinamiddleseatifyouwaituntilcheck-in.Fhasdetailedmapsofthebestandworstseatsonspecificplanes,soyoucanavoidseatsthatdon'treclineandkeepaneyeoutforthosewithextralegroom.3.4.Requestanyspecialassistanceorequipmentforadisabledtraveller,(suchasawheelchair),priortoarrivingattheairport.Keepthelengthoftheflight,thelayovers,theamountofgearyou,re-carryingandthetimeofdayinmindwhendecidingwhethertobuyaseat(oftendiscounted)foraninfant.Somedomesticcarrierspermityoutoholdchildrenunder2yearsofageonyourlap,whilesomeinternationalflightsrequireaticketandaseatforeverypassenger.5.6.Placespecialmealordersatnoextracharge,iftheyareofferedonyourflight.Forexample,Unitedoffersdiabetic,lowfatandlowcholesterol,

low-calorie,

high-fiber,

low-protein,

lowsodium,

kosher

and

vegan

meals.There

are

alsomeals

forchildren.

These

specialmealsare

often

tastierthan

the

regular

fare.Find

out

whether

tickets

are

refundable,

transferable

or

changeable(and

at

what

cost)

before

you

buy.Get

e-tickets

when

possible.

Having

paper

tickets

mailed

usuallyinvolves

an

extra

fee,

and

they’re

likecash:

Ifyou

lose

them,

they’re

gone.7.8.ReferenceMaterials李瑛、战海林、孙卓夫编著,《民航地勤英语》,航空工业出

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