EPC 移动性管理附着流程故障处理

Page1修订记录课程编码适用产品产品版本课程版本ISSUEEB913307EPCV900R011C011.10开发/优化者时间审核人开发类型（新开发/优化）杜孝亲20120323杜孝亲优化本页不打印EPC移动性管理附着流程故障处理(MME)参考资料3GPP234013GPP24301(MM/SM)3GPP29272(S6a)Page3培训目标学完本课程后，您应该能：掌握附着流程在MME内的深入处理机制掌握信令类故障处理的方法和思路掌握附着流程的高级故障处理Page4目录附着流程故障处理背景知识附着流程故障分析处理Page5目录附着流程故障处理背景知识附着流程故障分析处理Page6目录附着流程故障处理背景知识1.1附着流程介绍1.2MME内部处理机制1.3附着流程故障处理思路Page7AttachwithIMSIin4GPage8UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AccessControlbyMMElicense/dataconfigurationAuthenticationInformationRequestAuthenticationInformationResponseAuthenticationResponseCreateSessionRequestAuthenticationRequestCreateSessionResponseInitialContextSetupRequest(AttachAccept)Directtransfer(AttachComplete)RRCConnectionReconfiguration(Attachaccept)InitialContextSetupResponseUpdateLocationRequestUpdateLocationAnswerAccessControlbySubscribedata接入控制安全流程位置更新缺省承载创建CreateSessionRequestCreateSessionResponseModifyBearerRequestModifyBearerResponseRRCConnectionReconfigurationComplete目录附着流程故障处理背景知识1.1附着流程介绍1.2MME内部处理机制1.3附着流程故障处理思路Page9接入控制内部处理过程Page10AttachrequestHPLMN?ConnectPLMN?NYYNYAccesscontrolbyIMSINIMSIHSS/DMPE?Defaultcause:EPSservicesnotallowedinthisPLMN可以通过SETEMMPROCTRL自定义Defaultcause:EPSservicesnotallowed

ControlledbycommandADDS1ACCAREALSTRegionalRoamingRestriction:ADDS1ACCAREALSTLicense/ResourceLimitYNoresponsefromMMEN鉴权流程内部处理过程Page11AuthenticationsetresponseAccesscontrolbyIMSINAuthenticationsetrequest

YIMSIHSS/DMPE?NYProtocolerror,unspecified.可以通过SETEMMPROCTRL自定义Networkfailure(#17)可以通过SETEMMPROCTRL自定义DIAMETER_ERROR_USER_UNKNOWNEPSservicesandnon-EPSservicesnotallowed(#8)(可配置)WrongK/OPIllegalUE(#3)UnknownsubsinHLRAuthenticationfailureNAuthenticationrequest/responseNoresponsefromUEIllegalUE(#3)AuthenticationfailureNoresponseformHLRNetworkfailure(#17)可以通过SETEMMPROCTRL自定义IllegalUEIllegalUE(#3)AuthenticationfailureDIAMETERERRORUNKNOWNEPSSUBSCRIPTIONEPSSubsUnknownNosuitablecellsintrackingarea(#15)(可配置)位置更新内部处理过程Page12UpdatelocationDIAMETER_ERROR_USER_UNKNOWNEPSservicesandnon-EPSservicesnotallowed(#8)(可配置)DIAMETERERRORUNKNOWNEPSSUBSCRIPTIONEPSSubsUnknownAccesscontrolbysubscribeddataZonecoderestrictPLMNnotallowed(#11)(可配置)RoamingnotallowedARDrestrictEPSservicesnotallowed(#7)(可通过ADDS1ARD配置)RestrictaccordingtoAPNNIDIAMETER_ERROR_ROAMING_NOT_ALLOWEDNosuitablecellsintrackingarea(#15)OrRoamingnotallowedinthistrackingarea(#13)

UnknownsubsDIAMETER_ERROR_RAT_NOT_ALLOWEDRATnotallowedNosuitablecellsintrackingarea(#15)(可配置)EPSservicesnotallowed(#7)(可通过ADDS1ARD配置)Authenticationrequest/responseNosuitablecellsintrackingarea(#15)(可配置)缺省承载建立内部处理过程Page13DefaultBearerCreationDefaultBearerCreatingFailedESMfailur(#19)其他因素导致的承载激活失败终端无应答ACTIVATEDEFAULTEPSBEARERCONTEXTACCEPT/AttachCompleteDefaultBearerCreatingFailedESMfailur(#19)Accesscontrolbysubscribeddata原因值（PLMN配置/S6a接口故障）SETEMMPROCTRL在用户接入S1模式时，USN9810可通过该命令控制MM流程进行特殊处理以及特殊场景下指定的原因值下发，以满足运营商实现对现网设备兼容性特殊控制的需求。Page14CauseValue(RegionalRoamingRestriction)ADDS1ACCAREALST区域漫游限制用户：可以限制特定的用户在特定的跟踪区内的接接入策略及拒绝原因值的配置。Page15CauseValue(Accesscontrolbysubscribeddata)ADDS1ARD可以配置是否拒绝终端的原因值Page16接入控制原因值故障原因值限制类别解决办法Nosuitablecellsintrackingarea(#15)Roamingnotallowedinthistrackingarea(#13)ZC限制1.检查HSS签约数据2.检查ZC配置数据EPSservicesnotallowed(#7)(可通过ADDS1ARD配置)ARD限制1.检查HSS签约数据2.检查ADDS1ARDEPSservicesnotallowed(#7)(可通过ADDS1ARD配置)APNNI限制1.检查HSS签约数据2.检查ADDS1ARDPage17目录附着流程故障处理背景知识1.1附着流程介绍1.2MME内部处理机制1.3附着流程故障处理思路Page18附着流程故障分析思路附着流程的故障分析思路如下：1、确定网元范围；2、确定故障影响范围，初步定位故障点；所有用户附着失败部分用户附着失败个别用户附着失败3、确定流程中的故障点（B3FA）Page19确定相关网元，确定故障范围Page20eNodeBeNodeBeNodeB本网用户漫游用户RouterMMESGWSGWSGWHSSLocalPLMNHSSOtherPLMNPGWPGWPage21确定流程中的故障点B3FA分析方法故障现象流程模块失效模式分析思路可能原因排查方法解决措施本网元处理失效输入异常处理异常输出异常对端网元无响应失效是否选择正确的对端网元对端网元状态异常消息收发异常对端网元输出失效输入异常处理异常输出异常Page22目录附着流程故障处理背景知识附着流程故障分析处理Page23目录附着流程故障分析处理2.1接口故障2.2接入故障2.3安全流程故障2.4位置更新故障2.5缺省承载建立故障Page24接口故障Page25UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)X故障现象流程模块失效模式分析思路可能原因排查方法解决措施跟踪不到用户发起的AttachRequest消息接口故障Page26UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)X故障现象流程模块失效模式分析思路可能原因排查方法解决措施跟踪不到用户发起的AttachRequest消息接入控制本网元处理失效输入异常??接口故障分析思路根据信令跟踪，若看不到MS发起的“AttachRequest”消息，表明S1接口出现故障。接口故障按照协议栈从下到上逐步排查。Page27S1-APSCTPIPL2L1S1-APSCTPIPL2L1eNodeBMMES1-MME接口故障Page28UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)X故障现象流程模块失效模式分析思路可能原因排查方法解决措施跟踪不到用户发起的AttachRequest消息接入控制本网元处理失效输入异常S1接口硬件故障查看告警更换硬件S1接口IP路由故障PING检查数据配置、IP设备状态S1接口链路故障DSPS1APLNK检查数据配置S1PAGING表未上报LSTS1PAGING检查eNodeB侧数据配置目录附着流程故障分析处理2.1接口故障2.2接入故障2.3安全流程故障2.4位置更新故障2.5缺省承载建立故障Page29接入故障案例1Page30UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowedinthisPLMN(#14)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到“AttachRequest”消息，立即发送“AttachReject”，拒绝原因值为“EPSservicesnotallowedinthisPLMN”。接入故障案例1Page31UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowedinthisPLMN(#14)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到“AttachRequest”消息，立即发送“AttachReject”，拒绝原因值为“EPSservicesnotallowedinthisPLMN”。接入控制本网元处理失效处理异常？？接入故障案例1：分析思路Page32UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowedinthisPLMN(#14)AttachrequestHPLMN?ConnectPLMN?NYYNDefaultcause:EPSservicesnotallowedinthisPLMN可以通过SETEMMPROCTRL自定义License/ResourceLimitYNoresponsefromMMEN接入故障案例1Page33UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowedinthisPLMN(#14)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到“AttachRequest”消息，立即发送“AttachReject”，拒绝原因值为“EPSservicesnotallowedinthisPLMN”。接入控制本网元处理失效处理异常本网用户，MME未配置HPLMNLSTHPLMNADD

HPLMN他网用户，MME未配置CONNECTPLMNLSTCONNECTPLMNADD

CONNECTPLMN1,NoconfigurationinADDHPLMN/ADDCONNCECTPLMN接入故障案例2Page34UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到“AttachRequest”消息，不做任何处理，无返回消息和错误原因值。X接入故障案例2Page35UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到“AttachRequest”消息，不做任何处理，无返回消息和错误原因值。接入控制本网元处理失效处理异常？？X接入故障案例2：分析思路Page36UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)XAttachrequestHPLMN?ConnectPLMN?NYYNDefaultcause:EPSservicesnotallowedinthisPLMN可以通过SETEMMPROCTRL自定义License/ResourceLimitYNoresponsefromMMEN接入故障案例2Page37UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到“AttachRequest”消息，不做任何处理，无返回消息和错误原因值。接入控制本网元处理失效处理异常License失效检查告警更换license用户数超过license限制检查告警扩容license用户数拥塞检查告警扩容单板X1,4GUsernumberreachesthelicenselimitation:sumofMaximumnumberof4Gsubscribers;2,Usercongestion接入故障案例3Page38UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowed(#7)ControlbycommandADDS1ACCAREALST故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME在收到“AttachRequest”消息后立即拒绝了MS的附着请求，拒绝原因值为“EPSservicesnotallowed”接入故障案例3Page39UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowed(#7)ControlbycommandADDS1ACCAREALST故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME在收到“AttachRequest”消息后立即拒绝了MS的附着请求，拒绝原因值为“EPSservicesnotallowed”接入控制本网元处理失效处理异常？？输出异常？？接入故障案例3：分析思路Page40UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectYAccesscontrolbyIMSINIMSIHSS/DMPE?Defaultcause:EPSservicesnotallowed

ControlledbycommandADDS1ACCAREALSTRegionalRoamingRestriction:ADDS1ACCAREALSTLicense/ResourceLimitYNoresponsefromMMENCause:EPSservicesnotallowed(#7)ControlbycommandADDS1ACCAREALST接入故障案例3Page41UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:EPSservicesnotallowed(#7)ControlbycommandADDS1ACCAREALST故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME在收到“AttachRequest”消息后立即拒绝了MS的附着请求，拒绝原因值为“EPSservicesnotallowed”接入控制本网元处理失效输出异常根据用户IMSI号段进行漫游限制LST

S1ACCAREALST无需处理1,RoamingrestrictedaccordingtoIMSIincommandADDS1ACCAREALST接入故障总结Page42UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectAttachRejectCause:EPSservicesnotallowedinthisPLMN(#14)ControlbycommandSETEMMPROCTRLHPLMN/ConnectPLMN1,NoconfigurationinADDHPLMN/ADDCONNCECTPLMN1,4GUsernumberreachesthelicenselimitation:sumofMaximumnumberof4Gsubscribers;2,UsercongestionAttachRequest(withIMSI)XLicense/ResourceLimitAttachRequest(withIMSI)AccessControlbyIMSI1,RoamingrestrictedaccordingtoIMSIincommandADDS1ACCAREALSTCause:EPSservicesnotallowed(#7)ControlbycommandADDS1ACCAREALST目录附着流程故障分析处理2.1接口故障2.2接入故障2.3安全流程故障2.4位置更新故障2.5缺省承载建立故障Page43目录附着流程故障分析处理2.3安全流程故障2.3.1取鉴权集流程故障2.3.2鉴权流程故障Page44取鉴权集流程故障案例1Page45UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectHPLMN/ConnectPLMNLicense/ResourceLimitAccessControlbyIMSICause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Protocolerror,unspecified”。取鉴权集流程故障案例1Page46UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectHPLMN/ConnectPLMNLicense/ResourceLimitAccessControlbyIMSICause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Protocolerror,unspecified”。取鉴权集流程对端网元无响应失效是否选择正确的对端网元？？取鉴权集流程故障案例1：分析思路Page47UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectHPLMN/ConnectPLMNLicense/ResourceLimitAccessControlbyIMSICause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRLAccesscontrolbyIMSINAuthenticationsetrequest

IMSIHSS/DMPE?NYProtocolerror,unspecified.可以通过SETEMMPROCTRL自定义Networkfailure(#17)可以通过SETEMMPROCTRL自定义N取鉴权集流程故障案例1Page48UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectHPLMN/ConnectPLMNLicense/ResourceLimitAccessControlbyIMSICause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Protocolerror,unspecified”。取鉴权集流程对端网元无响应失效是否选择正确的对端网元IMSIHSS配置问题LSTIMSIHSSADDIMSIHSSDMPE配置问题LSTDMPEADDDMPEDMRT配置问题LSTDMRTADDDMRT1,NoconfigurationinADDIMSIHSS/ADDDMPE取鉴权集流程故障案例2Page49UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Networkfailure”。取鉴权集流程故障案例2Page50UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Networkfailure”。取鉴权集流程对端网元无响应失效对端网元状态异常？？取鉴权集流程故障案例2：分析思路Page51UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRLAccesscontrolbyIMSINAuthenticationsetrequest

IMSIHSS/DMPE?NYProtocolerror,unspecified.可以通过SETEMMPROCTRL自定义Networkfailure(#17)可以通过SETEMMPROCTRL自定义N取鉴权集流程故障案例2Page52UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Networkfailure”。取鉴权集流程对端网元无响应失效对端网元状态异常S6a接口硬件故障查看告警更换硬件S6a接口IP路由故障PING检查数据配置、IP设备状态S6a接口链路故障DSPDMLNK检查数据配置对端DMPE状态异常DSPDMPE检查数据配置1,S6a

interfacefailure取鉴权集流程故障案例3Page53UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME发出了“AuthenticationInformationRequest”消息，但是没有收到HSS返回的响应消息。MME附着拒绝原因值“Networkfailure”。取鉴权集流程故障案例3Page54UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME发出了“AuthenticationInformationRequest”消息，但是没有收到HSS返回的响应消息。MME附着拒绝原因值“Networkfailure”。取鉴权集流程对端网元无响应失效消息收发异常？？取鉴权集流程故障案例3：分析思路Page55UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRLAuthenticationInformationResponseXXXtAuthenticationsetresponseAuthenticationsetrequest

YUnknownsubsinHLRNoresponseformHLREPSSubsUnknown取鉴权集流程故障案例3Page56UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME发出了“AuthenticationInformationRequest”消息，但是没有收到HSS返回的响应消息。MME附着拒绝原因值“Networkfailure”。取鉴权集流程对端网元无响应失效消息收发异常请求消息丢失检查HSS是否收到消息检查信令路径中相关设备HSS无响应检查HSS是否发出响应消息检查HSS数据配置、模块工作状态。响应消息丢失检查HSS是否发出响应消息检查信令路径中相关设备响应消息超时检查MME是否收到响应消息排查响应消息超时发送的故障点NoresponsefromHSS取鉴权集流程故障案例4Page57UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:EPSservicesandnon-EPSservicesnotallowed(#8)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到HSS返回的取鉴权集响应消息之后，拒绝用户附着，原因值为EPSservicesandnon-EPSservicesnotallowed(#8)取鉴权集流程故障案例4Page58UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:EPSservicesandnon-EPSservicesnotallowed(#8)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到HSS返回的取鉴权集响应消息之后，拒绝用户附着，原因值为EPSservicesandnon-EPSservicesnotallowed(#8)取鉴权集流程对端网元输出失效输出异常??取鉴权集流程故障案例4：分析思路Page59UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:EPSservicesandnon-EPSservicesnotallowed(#8)ControlbycommandSETEMMPROCTRLResponsefromHSS:

DIAMETER_ERROR_USER_UNKNOWNAuthenticationsetresponseAuthenticationsetrequest

YUnknownsubsinHLRNoresponseformHLREPSSubsUnknown取鉴权集流程故障案例4Page60UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:EPSservicesandnon-EPSservicesnotallowed(#8)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到HSS返回的取鉴权集响应消息之后，拒绝用户附着，原因值为EPSservicesandnon-EPSservicesnotallowed(#8)取鉴权集流程对端网元输出失效输出异常用户未开户查看HSS开户信息开户ResponsefromHSS:

DIAMETER_ERROR_USER_UNKNOWN取鉴权集流程故障案例5Page61UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:

Nosuitablecellsintrackingarea(#15)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到HSS返回的取鉴权集响应消息之后，拒绝用户附着，原因值为Nosuitablecellsintrackingarea(#15)取鉴权集流程故障案例5Page62UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:

Nosuitablecellsintrackingarea(#15)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到HSS返回的取鉴权集响应消息之后，拒绝用户附着，原因值为Nosuitablecellsintrackingarea(#15)取鉴权集流程对端网元输出失效输出异常??取鉴权集流程故障案例5：分析思路Page63UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:

Nosuitablecellsintrackingarea(#15)ControlbycommandSETEMMPROCTRLResponsefromHSS:DIAMETER_ERROR_UNKNOWN_EPS_SUBSCRIPTIONAuthenticationsetresponseAuthenticationsetrequest

YUnknownsubsinHLRNoresponseformHLREPSSubsUnknown取鉴权集流程故障案例5Page64UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAttachReject故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME收到HSS返回的取鉴权集响应消息之后，拒绝用户附着，原因值为Nosuitablecellsintrackingarea(#15)取鉴权集流程对端网元输出失效输出异常用户未签约EPS业务查看HSS开户信息增加签约数据Cause:

Nosuitablecellsintrackingarea(#15)ControlbycommandSETEMMPROCTRLResponsefromHSS:DIAMETER_ERROR_UNKNOWN_EPS_SUBSCRIPTION取鉴权集流程故障总结Page65UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseNoresponsefromHSSCause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRL1,NoconfigurationinADDIMSIHSS/ADDDMPEAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL1,S6a

interfacefailureAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRLtAttachRejectCause:EPSservicesandnon-EPSservicesnotallowed(#8)

ControlbycommandSETEMMPROCTRLResponsefromHSS:DIAMETER_ERROR_USER_UNKNOWNAttachRejectCause:

Nosuitablecellsintrackingarea(#15)ControlbycommandSETEMMPROCTRLResponsefromHSS:DIAMETER_ERROR_UNKNOWN_EPS_SUBSCRIPTION目录附着流程故障分析处理2.3安全流程故障2.3.1取鉴权集流程故障2.3.2鉴权流程故障Page66鉴权流程故障案例6Page67UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME发送AuthenticationRequest消息，UE无应答。MME等待AuthenticationResponse超时后，发送Attachreject消息，原因值为Protocolerrorunspecified(#111)鉴权流程故障案例6Page68UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME发送AuthenticationRequest消息，UE无应答。MME等待AuthenticationResponse超时后，发送Attachreject消息，原因值为Protocolerrorunspecified(#111)鉴权流程对端网元无响应失效消息收发异常??鉴权流程故障案例6：分析思路Page69UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)XT3460XXAuthenticationResponseAuthenticationRequestAuthenticationRequestN3460AuthenticationsetresponseWrongK/OPUnknownsubsinHLRAuthenticationrequest/responseNoresponsefromUENoresponseformHLRIllegalUE鉴权流程故障案例6Page70UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)故障现象流程模块失效模式分析思路可能原因排查方法解决措施MME发送AuthenticationRequest消息，UE无应答。MME等待AuthenticationResponse超时后，发送Attachreject消息，原因值为Protocolerrorunspecified(#111)鉴权流程对端网元无响应失效消息收发异常请求消息丢失检查eNodeB是否收到消息检查S1路径中相关设备UE无响应检查eNodeB是否收到消息优化无线网络覆盖响应消息丢失检查eNodeB是否收到、发出消息检查S1路径中相关设备响应消息超时检查MME是否收到响应消息排查响应消息超时发送的故障点NoauthenticationresponsefromUE鉴权流程故障案例7Page71UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)故障现象流程模块失效模式分析思路可能原因排查方法解决措施UE返回AuthenticationFailure后，MME发送Attachreject消息，原因值为illegalUE(#3)AuthenticationFailureAuthenticationReject鉴权流程故障案例7Page72UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)故障现象流程模块失效模式分析思路可能原因排查方法解决措施UE返回AuthenticationFailure后，MME发送Attachreject消息，原因值为illegalUE(#3)鉴权流程对端网元输出失效输入异常??处理异常??AuthenticationFailureAuthenticationReject鉴权流程故障案例7：分析思路Page73UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)AuthenticationFailure(Cause:MACfailure)AuthenticationRejectAuthenticationsetresponseWrongK/OPUnknownsubsinHLRAuthenticationrequest/responseNoresponsefromUENoresponseformHLRIllegalUE鉴权流程故障案例7：分析思路Page74GenerationofauthenticationvectorsinHSSUserauthenticationfunctionintheUSIM鉴权流程故障案例7Page75UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)故障现象流程模块失效模式分析思路可能原因排查方法解决措施UE返回AuthenticationFailure后，MME发送Attachreject消息，原因值为illegalUE(#3)鉴权流程对端网元输出失效输入异常AUTN误码开关机几次无需解决处理异常UE非法开关机几次无需解决UE签约数据（K/OP）有误检查签约数据修改签约数据AuthenticationFailureAuthenticationRejectAuthenticationandCipheringFailurefromUEwithcause:,MACFailure鉴权流程故障案例8Page76UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)故障现象流程模块失效模式分析思路可能原因排查方法解决措施UE返回AuthenticationResponse后，MME发送Attachreject消息，原因值为illegalUE(#3)AuthenticationResponseAuthenticationReject鉴权流程故障案例8Page77UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)故障现象流程模块失效模式分析思路可能原因排查方法解决措施UE返回AuthenticationResponse后，MME发送Attachreject消息，原因值为illegalUE(#3)鉴权流程对端网元输出失效输出异常??AuthenticationResponseAuthenticationReject鉴权流程故障案例8：分析思路Page78UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)AuthenticationResponseAuthenticationRejectAuthenticationsetresponseWrongK/OPUnknownsubsinHLRAuthenticationrequest/responseNoresponsefromUENoresponseformHLRIllegalUE鉴权流程故障案例8：分析思路Page79UEeNodeBMMESGWHSSPGWAttachRequest1AuthenticationInformationRequestAuthenticationInformationResponseAttachRejectCause:illegalUE(#3)AuthenticationResponse(RES1)AuthenticationRejectAuthenticationRequest(RAND1)AttachRequest2AuthenticationRequest(RAND1)AuthenticationRequest(RAND2)RAND1,XRES1RAND2,XRES2拥塞拥塞RES1≠XRES2鉴权流程故障案例8Page80UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:illegalUE(#3)故障现象流程模块失效模式分析思路可能原因排查方法解决措施UE返回AuthenticationResponse后，MME发送Attachreject消息，原因值为illegalUE(#3)鉴权流程对端网元输出失效输出异常UE非法开关机几次无需解决流程错乱开关机几次优化无线网络、链路AuthenticationResponseAuthenticationRejectAuthenticationandCipheringResponsefromUEwithincorrectRES鉴权流程故障总结Page81UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)NoauthenticationresponsefromUEAttachRejectCause:illegalUE(#3)AuthenticationRejectAuthenticationFailureAuthenticationandCipheringFailurefromUEwithcause:,MACFailureAttachRejectCause:illegalUE(#3)AuthenticationResponseAuthenticationRejectAuthenticationandCipheringResponsefromUEwithincorrectRES目录附着流程故障分析处理2.1接口故障2.2接入故障2.3安全流程故障2.4位置更新故障2.5缺省承载建立故障Page82目录附着流程故障分析处理2.4位置更新流程故障2.4.1位置更新流程故障2.4.2签约数据接入控制Page83位置更新故障案例1Page84UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Protocolerror,unspecified”。位置更新故障案例1Page85UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationResponseAuthenticationRequestAttachRejectCause:Protocolerror,unspecified.(#111)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Protocolerror,unspecified”。位置更新流程对端网元无响应失效是否选择正确的对端网元IMSIHSS配置问题LSTIMSIHSSADDIMSIHSSDMPE配置问题LSTDMPEADDDMPEDMRT配置问题LSTDMRTADDDMRT1,NoconfigurationinADDIMSIHSS/ADDDMPE位置更新故障案例2Page86UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationResponseAuthenticationRequestAttachReject故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Networkfailure”。Cause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL位置更新故障案例2Page87UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationResponseAuthenticationRequestAttachRejectCause:

Cause:Networkfailure(#17)ControlbycommandSETEMMPROCTRL故障现象流程模块失效模式分析思路可能原因排查方法解决措施用户发起附着请求，MME直接回附着拒绝，带原因值“Networkfailure”。位置更新流程对端网元无响应失效对端网元状态异常S6a接口硬件故障查看告警更换硬件S6a接口IP路由故障PING检查数据配置、IP设备状态S6a接口链路故障DSPDMLNK检查数据配置对端DMPE状态异常DSPDMPE检查数据配置1,S6a

interfacefailure位置更新故障案例3Page88UEeNodeBMMESGWHSSPGWAttachRequest(withIMSI)AuthenticationInformationRequestAuthenticationInformationResponseAuthenticationResponseAuthenticationRequestUpdateLocationReque