家乐福会议记录

1、PAGE PAGE 7 Date:Jun. 19th 2009Location:C.O.S. center, ShanghaiMeeting Minutes:Terry ZhouChina South Risk PreventionMeeting Minutes Participants:Stephane NithTiger ShiAndy YuArthur GaoSteven FengJason TangStone XuClark HeSamuel HuangTerry ZhouInvitee:Tony MaSubjectsResponsible& Due Date1. Review Las

2、t Meeting Minutes 1.1 March Lethal Points Flash Checking Most stores have finished remodeling the defects found in March Flash Checking, except:Push-lock issue of WXYL Store has not been solved due to supplier missing.Protective Net issue of GZWG Store unsolved due to landlords disagreement.Jason TA

3、NG should send notes to Rachel ZHU and copy to Mr. Stephane NITH to solve the push-lock issue.Steven FENG should go to local lawyer to solve the autowalk protection net issue.1.2 Loss Work Shop1.2.1 Top 200 High Risk Items Control Project Implementation StatusAll Stores in Shanghai, Guangzhou and Sh

4、enzhen have started Top 200 implementation.For Suzhou, Wuxi, Nanjing, Hefei and Zhejiang Fujian Region have launched with one trial store in each city.1.2.2 Garbage Room Chipboard Slot Stone XU will prepare a PPT presentation for garbage room chipboard slot standard as best practice and send to all

5、RPS for reference. 1.3 Large Scale Promotion Safety ManagementAll RPS must send official email to relative commercial divisions to make sure large scale promotion information will be easily notified.1.4 EPS Quality ImplementationAll RPS have finished checking EPS Quality except Jason TANG who still

6、has one more store to confirm.All RPS should stamp on store EPS manual after confirmation. Mr. Stephane NITH re-emphasized that EPS Quality of all store must be confirmed by RPS himself before July 10th.1.6 RPS Organizer BookMost RPS does not properly have the organizer book ready yet.Steven FENG wi

7、ll re-send his format to all RPS.Jason TANGSteven FENGImmediatelyAll RPSStone XUAll RPSImmediatelyAll RPSBefore July 10thSteven FENGImmediatelySafety2.1 June Lethal Points Flash Checking Results and PunishmentThe Risk Prevention Manager of the store which has two RED CARD will receive level-2 warnin

8、g letter (in written). The RPS and Store Manager concern will also receive level-1 warning letter (in written)Level2-Warned Risk Prevention Manager:Simon SHEN of Shanghai Wuning Store.Calvin BAO of Shanghai Wanli Store.Luke CHEN of Shenzhen Hongling Store.Rambo LIU of Dongguan Century Plaza Store.Ma

9、rk ZHANG of Kunming Yunfang Store.Level1-Warned RPS:Stone XU of Shenzhen, Kunming & Dongguan Region.Tiger SHI of Shanghai Region 1.All the warning letter of above RPM should be fax to Mr. Stephane NITH right after signed.All Lethal Point defects should be remodeled before July 15th.For the special c

10、ase of NBQQ Store and KMLQ Store, the deadline will be July 30th.2.2 BV Lethal Points Checking ResultsAll Lethal Point defects found in BV FFS Audit should be remodeled before July 30th.For KMLQ Store, before June 30th. 2.3 Emergency Evacuation Door SealClark HE will be in charge of proposing suppli

11、er and draft standard procedure of the emergency door seal. Zhejiang & Fujian Region will be the trial spot of this project.All RPSAll RPSImmediatelyAll RPSBefore July 15th Stone XU &Clark HEJuly 30th All RPSBefore June 30th Stone XU before June 30th.Clark HEBefore July 30th 3. Security3.1 Top 200 H

12、igh Risk Items Control Status3.1.1 Top 200 Tony MA will send again the final version of Top 200 standard and procedure to all RPS and Snow WANG.The Top 200 project should be officially started to implement in all regions by July.3.1.2 Cycle Count Follow-upAll RPS and RPM should collect the loss diff

13、erence between after/before Top 200 was implemented, especially the unknown loss through follow-up the cycle count.All RPM should strictly follow the cycle count of Top 200 high risk items to make sure all the security staff 100% respects the standard and procedure.All RPS and RPM will be responsibl

14、e for the reliability of the Top 200 cycle count.3.1.3 Loss MappingTony MA will send the loss mapping information to all RPS today.All RPS should update and feedback the information to Tony before June 30th.Tony should summarize all the information by July 3rd. 3.2 Receiving Yard Loss Examples and M

15、anagement LeakageSteven FENG has briefed loss example of RCY in Guangzhou.Steven FENG will summarize the practices and create PPT presentation to introduce the solution before July 15th.Clark HE will also create PPT presentation to introduce the receiving stamp management procedure.3.3 Anti-theft an

16、d Bonus ProcedureAll RPS should frequently check store theft reports by himself.Clark HE will send anti-theft bonus procedure to Stone XU.Stone XU should re-summarize the new anti-theft procedure before July 15th and implement it in Shenzhen & Kunming Region (especially in Kunming).3.4 New Fire Figh

17、ting Monthly Checking VersionDenise HE and Mr. Johnson MAO have revised the F-F monthly checking version. Snow WANG should send the version to all RPS immediately.All RPS should be responsible to give suggestions, modifications and feedback to Mr. Stephane NITH before June 25th.Tony MA & all RPSAll

18、RPSJuly 2009All RPS &RPMTony MA & all RPSBefore June 30th Tony MA July 3rdSteven FENGBefore July 15thClark HEBefore July 15th All RPSImmediatelyClark HEImmediatelyStone XUBefore July 15th All RPSBefore June 25th 4. Human Resource4.1 Warning letter management and follow-upSnow WANG should follow-up t

19、he status about how many valid warning letter of each RPM & RPS and share these status with H.R. Department. This job should be done before July 30th.4.2 Fire Fighting Managers TransferDue to division structure changing, the transfer of all current F-F managers should be finished before end of Augus

20、t 2009.4.3 Potential City Manager Candidates ProposalAccording to Mr. Stephane NITHs requestAll RPS have proposed the potential city manager candidates in his region:Shanghai Region 1: Jonny RAOShanghai Region 2: Roger LUJiangsu Region: Sam PENG, Frank TUAnhui Region: Jim XU, Bixin FUZhejiang & Fuji

21、an Region: Tony QINGuangzhou & Zhuhai & Foshan & Haikou Region: Eddie XUShenzhen & Dongguan & Kunming Region: Vacancy 4.4 Training All RPS should check stores regular training situation especially those stores with low training frequency. All RPS should make sure to reinforce the regular training pr

22、ograms to all staff in store.All RPS should go to regional trainer concern to apply for Time Management training and P4 system training. All RPS should finish these two training programs within July to August.All Store RPM, RPA and team leader should all take TOP 3 project training.4.5 Store F-F Dri

23、llAll RPS should ensure all stores (CCU, H.O. included) in your region will reach the SOP requirement of 3 F-F drills per-year.Snow WANG & all RPSBefore July 30th. All RPSBefore end of August 2009All RPSAll RPSImmediatelyAll RPSWithin July and AugustAll RPS and Store BOMImmediatelyAll RPSImmediately

24、5. Management 5.1 May Dashboard AnalysisAnalyzing China East & South Risk Prevention May Dashboard score.EPS Missing rate in most stores are above qualified.But there are still 2 unacceptable EPS missing rate in Jiangsu:SZEC 15% Missing Rate.WXBL 29% Missing Rate.Closing rate and by-pass times unacc

25、eptable situation:SHGB: 23% Closing rateSHBS: 32 by-pass timesNight Alarms7 stores still have alarm times more than 10:2 stores in Shanghai Region 1 (SHWN, SHBS)1 store in Shanghai Region 2 (SHNF)2 stores in ZJ&FJ Region (FZBL, XMMF)1 store in Jiangsu Region (WXBL)1 store in Anhui Region (MHFCJ)All

26、RPS should check the store with unacceptable dashboard scores by himself to find the fact. All RPS should feedback the explanation and action plan aiming at these low scores to Mr. Stephane NITH before June 29th.5.2 Store Indicators Follow-up Board IntroductionJason TANG will prepare the PPT present

27、ation to share the store dashboard as a best practice. All RPS should give suggestion and feedback revised version to Jason and Mr. Stephane NITH.5.3 Log Book and Briefing BookDuring recent store visit paid by Mr. Patrick DUPART and Mr. Stephane NITHs, much low quality using situation of log book an

28、d briefing book were found. Steven FENG will standardize the log book and briefing book format and send to all RPS before June 23rd.5.4 Store Visit Report FormatAll RPS should standardize the format of their store visit report in order to follow the procedure sent by Mr. Stephane NITH on June 2nd.Su

29、ch as:Defect description with corresponding picturesAction/Remodeling result with corresponding pictures.Entire report in both Chinese and English5.5 Store RPM Management Book FormatClark HE will send store RPM management book sample version to all RPS.All RPS should give suggestion and have it revised, feedback to Clark HE and Mr. Stephane NITH before June 30th.5.6 RPS EMS status analysis During the trial period of RPS EMS, we foun