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Managingpeopleandorganization现在是1页\一共有37页\编辑于星期三GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired.Interactionduringtheclass现在是2页\一共有37页\编辑于星期三4OutcomesOutcome1800Outcome2600Outcome3600Outcome41,000Basedonacase现在是3页\一共有37页\编辑于星期三Reportrequirement报告封皮(Coverpage)Reporttitle大标题字号:三号或者16副标题字号:四号或者14正文:小四或者12行距:1.5倍行距段间距:1.5倍距(直接回车即可)字体:TimesNewRoman最后一页列出reference理论结合案例结构:Introduction->Body->Conclusion现在是4页\一共有37页\编辑于星期三Allorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

现在是5页\一共有37页\编辑于星期三OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmanner现在是6页\一共有37页\编辑于星期三Question1Correctlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisation现在是7页\一共有37页\编辑于星期三FormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthecompany.Rulesestablishedbyanorganizationtogovernproceduresandoperations.Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding.现在是8页\一共有37页\编辑于星期三InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyacommongoalthatmaycomplimentorworkagainstthegoalsoftheformalorganization.现在是9页\一共有37页\编辑于星期三InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflicting现在是10页\一共有37页\编辑于星期三现在是11页\一共有37页\编辑于星期三FormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrol现在是12页\一共有37页\编辑于星期三Question2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisation现在是13页\一共有37页\编辑于星期三OrganizationDesign现在是14页\一共有37页\编辑于星期三ObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementaction现在是15页\一共有37页\编辑于星期三SurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValue现在是16页\一共有37页\编辑于星期三现在是17页\一共有37页\编辑于星期三Specific–statingexactlywhatitistryingtoachieve.Measurable–abletobemeasuredtodecideiftheyhavebeenachieved.Attainable–havetheapprovalandunderstandingofeveryoneinvolved.Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,competition,market,etc.TimeSpecific–stateatimebywhichtheyshouldbeachieved.现在是18页\一共有37页\编辑于星期三Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation.Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected.现在是19页\一共有37页\编辑于星期三ConsumergoalGoalsimpactourcustomers,i.e.prices,quality,product/serviceavailability.OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i.e.environmentally,ethically,etc.现在是20页\一共有37页\编辑于星期三ProductgoalGoalsinfluencetheproductsweproduce/sell,i.e.qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieve现在是21页\一共有37页\编辑于星期三Objectivesarenarrow.Objectivesareprecise.Objectivesaretangible.Objectivesareconcrete.Objectivescanbevalidated.现在是22页\一共有37页\编辑于星期三Goalsarebroad.Goalsaregeneralintentions.Goalsareintangible.Goalsareabstract.Goalscan'tbevalidatedasis.现在是23页\一共有37页\编辑于星期三Companypolicies现在是24页\一共有37页\编辑于星期三Asetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible.现在是25页\一共有37页\编辑于星期三EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassment

policiesandpoliciesregardingcomputer

andInternetusage,warningsoremployeetermination现在是26页\一共有37页\编辑于星期三Equalopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace.Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization.现在是27页\一共有37页\编辑于星期三EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesCommunicationpolicies现在是28页\一共有37页\编辑于星期三Question3Outlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisation现在是29页\一共有37页\编辑于星期三Corporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness.现在是30页\一共有37页\编辑于星期三Theymainlyinclude:EmployeesCommunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnions现在是31页\一共有37页\编辑于星期三Stakeholders现在是32页\一共有37页\编辑于星期三Owner/shareholdersInterest:dividend,profit,marketshare,strategicdirectionsofthecompanyInfluence:thevotingrights,electdirectors,determinethestrategyofthecompany

现在是33页\一共有37页\编辑于星期三CreditorsIntrest:abilitytopaybackaloan,theliquidityoftheorganisationInfluence:determineandinfluencepaymentandrepaymenttermsandperiods

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