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Unit1IntroductionsandGreetings

Listening

Speaking

BusinessReading

Grammar

PracticeExercisesUnit1

IntroductionsandGreetingsendListening1.Howdoyoudo,Mr.Bob?2.MayIintroducethecustomerfromABCCompany?3.I’vebeenlookingforwardtomeetingyou.4.Makeyourselfathome.Newwordsandexpression5.Wouldyoulikesomethingtodrink?TaskOne:

Listentothedialoguefirstandrepeatthefollowingsentences.

Jean:MrLee,MayIintroducethecustomerfromABCCompany,Mr.Bob?AndMrBob,thisisour_______,MrLee.Lee:Howdoyoudo,Mr.Bob?I’mverygladto_______you.Bob:Howdoyoudo,MrLee?Gladtomeetyou,too.Lee:Mysecretaryhastoldmea_______aboutyou.Bob:Oh,I’veoftenheardofyouin_________andI’vebeenlookingforwardtomeetingyou.Lee:Pleasehavea_______.Makeyourselfathome.Bob:Thankyou.I’msogladtobehere.Lee:Hereismyname_______,andmayIhaveyours?Bob:Yes,thisis_______.Lee:Wouldyoulikesomethingtodrink?Bob:_______,please.ListeningTaskTwo:

Listentothedialogueagainandfillinthemissingwords.bossmeetlotbusinessseatcardminecoffeeListeningTaskThree:

Listentothedialoguethelasttimeandanswerthefollowingquestions.●______Mr.BobisanewcustomerofMr.Lee’s.●______Mr.BobandMr.Leemetattheairport.●______Mr.BobandMr.Leeexchangedtheirnamecards.●______Mr.Bobwouldliketodrinkcoffee.TFTTSpeakingTaskFour:

Pairwork.Situation1:Mr.Brown,29yearold,employeeinCustomerServiceDepartment.Mr.Tones,40yearold,employeeinPersonnelDepartment.Situation2:LouiseScott,female,GeneralManagerofyourcompany.MikeJohnson,male,VIPofyourcompany,salesmanagerofSWQLtd.Thefollowingmaybeuseful:

Letmeintroduce…toyou.Thisis…She/Heis…

…BusinessReading

1.Whyshouldwepaymoreattentiontotheintroductions?2.Whatarethebasicrulesinbusinessintroductions?3.Whatshouldyoudotorespondtotheintroductionproperly?Questions:BusinessReading

properGuessingGamecustomcommunicationmalebasicfemale['prɒpə]a.恰当的['beisik]a.基本的[kə.mju:ni'keiʃn]n.交流,交际[meil]n.男性['fi:meil]n.女性['kʌstəm]n.习惯,风俗;海关BusinessReading

requestGuessingGamerespectapproachrespondattractparty[ri'kwest]v.要求[ə'trækt]v.吸引[ə'prəutʃ]

v.走进,靠近[ris'pɒnd]v.回答['pɑ:ti]n.一方[ris'pekt]v.尊敬;n.尊敬FTBusinessReading

ChoosingGame()1.Amanisalwaysintroducedtoawoman.()2.It’sOKtousefirstnameinbusinessintroduction.()3.Onceyouareintroduced,you’dbetterapproachandlookattheotherpersonwithsmiletoshowrespecttotheotherparty.()4.Whenyoufinishyourconversation.Youcansay“Nicetomeetyou.”FTFFORBusinessReading

FillingGamecommunicationrequestedrespectrespondintroduceheardoflookforwardtocustomer1.

We_________ourelders.2.

He__________hisfriendtogowithhim.3.

We__________________seeingyouagain.4.Whenpeoplemeetforthefirsttime,theyusually___________themselves.5.

Haven'tyouever___________JeanEbmeyer?6.Theproperintroductioncanbeagoodbeginningforthefuture________________.7.Doyouknowhowto____________toaspeechofwelcome.8.Heismybusiness_____________.respectrequestedlookforwardto

introduceheardofcommunicationrespondcustomer

Grammar

HemingwaycameraTheUnitedStatesworkerRussiaTheGreatWallGeorgebookDoyouknow?CommonNounProperNouncameraworkerbookHemingwayTheUnitedStatesTheGreatWallGeorge1.

Haveyouread________newspaperyet?A.today’s B.Today’s C.thetoday’s D.yourtoday’s2.

It’snotfar,only______walkfromheretoourcompany.A.atenminutes B.tenminutesC.tenminutes’ D.atenminutes’3.

Hisisn’tfitforthework.Pleasegetme_______.A.somethingelseB.somebodyelseC.someoneelse’sD.somebody’selse4.

Doyouknowhowlarge________is?A.populationofChinaB.ChinesepopulationC.ChinapopulationD.China’spopulation5.

Excuseme,howcanIgettothenearest________shop?A.shoes B.shoe C.shoes’ D.shoe’s

Grammar

ChoosingGameADCDB6.

I’mgoingtocallat________thisevening.A.MrBlackB.theBlacks C.MrBlack’sD.theBlacks’7.

Therearesome_______waitingforyououtside.A.GermanB.American C.grown-upD.Japanese8.

Theirfactoryhasdevelopedakindof______tohelppeoplewalk.A.machineB.machines C.amachineD.themachine9.

Excuseme,canyouchangethis_______forme?A.five-poundnote B.fivepoundsnoteC.five-poundnotes D.fivepoundsnotes10.–Wouldyoulikesome_________?-No,thanks.I’mnotthirstyatall.A.bread B.water C.cake D.tomatoGrammar

ChoosingGameBDAADPracticeExercises

TaskOneforGrammar1.____________________________(当人们第一次见面),theyusuallyintroducethemselvesorintroduceothersaftergreeting.2._____________________________(首先,姓名和职务)shouldbeintroduced.3.Sheworksas__________________(一个秘书)inancompany.4.Thereare________________________(三种基本规则)insocialintroductions.5.“Nicetomeetyou”shouldbeusedat____________________________(首次见面的开始).WhenpeoplemeetFirst,namesandpositionsasecretarythreebasicrulesthebeginningofthefirstmeetingPracticeExercises

TaskTwoforTranslating1.Theproperintroductioncanbeagoodbeginningforthefuturecommunication.2.Shakinghandsistoshowyourtrustandrespecttotheotherparty.3.Onceyouareintroduced,you’llattractother’sattention.4.Greettheotherpartybyrepeatingtheotherparty’sname.恰当的介绍是以后沟通的好的开端。握手是显示你对另一方的信任和尊敬。一旦你被介绍,你将引起别人的关注。通过重复另一方的名字来问候对方。PracticeExercises

TaskTwoforTranslating1.Itiscustomarytoshakehandswhenyoufirstmeetsomeone.2.Therearemanywaystogreetpeople,whichincludesformalandinformalgreetings,verbalandnon-verbalgreetings.3.Itisagreathelpforthepersonwhoislearningaforeignlanguagetoknowsomecustomsandmannersforthepeoplewhospeakit.4.Ayoungerpersonisusuallyintroducedtoanolderone;amanisintroducedtoawoman;aguesttothehostorhostess,andapersontoagroup.首次见面,握手是很惯常的事。在社交场合有许多问候的方式,包括正式问候和非正式问候,语言问候和非语言问候。对于学习外语的人来说,了解所学外语国家人们的风俗习惯非常有帮助。年轻人通常介绍给年长者,男士介绍给女士,客人介绍给男主人或女主人,个人介绍给团体。PracticeExercises

TaskThreeforClozingWhenyouspeak,writealetter,______atelephonecall.Yourwordscarryamessage.Peoplecommunicatewithwords.Doyouthinkyoucancommunicate______words?Asmile_____yourfaceshowsyouarehappy.Tearsinyoureyestellothersyouare______.Whenyouputupyourhandinclass,theteacherknowsyouwantto______somethingortoaskaquestion.You_______yourhead,andpeopleknowyouaresaying“No”.Younodandpeopleknowyouaresaying“Yes”.Otherthingscanalsocarrymessage.Forexample,asignatthebusstophelpsyoutoknowwhichbusto______.Asignondoorstellsyou______togoinorout.Therearealotofsignsaroundyouandyoucanreceivemessagesfromthemallthetime.1.A.communicate B.makeC.talk D.tell2.A.in B.with C.withoutD.by3.A.with B.in C.onD.from4.A.glad B.pleased C.sadD.angry5.A.ask B.say C.

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