精益管理者标准作业

01二月2023Presentedby:DanielZhouELSManager-STDAsiaPacificSTDAPSharing

“LeaderStandardWork”ELSTraining:LeaderStandardWork2023/2/12LearningObjectivesLearningObjectives:UnderstandthefourkeyelementsofaLeanManagementSystem.UnderstandtheneedforLeaderStandardWork.UnderstandthebenefitsofLeaderStandardWork.ReviewtheLeaderStandardWorktemplate.BeabletocreateLeaderStandardWork.2023/2/13WhyELS?

Leanthinkingbeginsbydefiningvalue-whatisimportanttotheCustomer.Thegoalofleanistosecurenewbusinessbasedonshorterleadtimes,lowercostandbetterquality.2023/2/14LeanManagementSystemTherearefourkeyelementsofaLeanManagementSystem:LeaderStandardWork(No.1Priority)VisualControlsMDI(AlignmentandImprovementMeetings)DisciplineThesefourelementsareinterdependent,whichmeansthatallfourelementsmustbepresentinorderforthesystemtowork.2023/2/15DefinitionofLeaderStandardWorkLeaderStandardWork:Leaderstandardworkcaptureskeyaspectsofmanagementinwhichcoretasksandroutinesareexplicitlyspelledout.Leaderstandardworkpresentsthestandardsforexpectedbehaviorforleadersinaleanenvironment.Leaderstandardworkshouldhighlighttheactionsthatyouaretakingtoaudit*andimproveprocesses.Myunderstanding:

SelfpracticeofJD

ExpectationfromsupervisorsExpectationfromotherfunctions)2023/2/166KeybenefitsofLeaderStandardWork6KeyBenefitsofLeaderStandardWork:Agood“activityorganizer”toolforleaders’time/priority/workloadmanagementA“Leadbyexample”commitmentstobackupleaders’words,andtovisualizekey“leaderbehavior”opentoallemployees;(群众的眼睛是雪亮的）Adisciplineprocesstochangemanagementstyleandcorporatecultureto“LeanOrganization/Culture”;(Mostpeoplearenotcomfortabletochangetheirhabits,sotop-downdisciplinewithbuy-infromTopManagementisthekeytoensuresuccess)Astandardworktoreduceleadervariancewithfoundationforfuturecontinuousimprovement.Newleadersbeginbyadoptingthebestpracticesofpastleaders,andcontinuetoimproveuponthosepractices.Leadersstrengthentheirperformance,bybuildingonthepreservedexperienceofothers.Aplatformtosharebestpracticeandtoenhancecross-functioncommunicationwithinwholeorganization;(reducecommunicationwaste)Enableprocessfocuswithtracking“leaderstandardwork”reviewresultstoimprovesustainability(processdependentinsteadofperson-dependent).2023/2/17WhatshouldbeincludedinLeaderStandardWork?WhatshouldbeincludedinmyLeaderStandardWork?Iworkonemails2hoursperday.Shouldthisbelistedinmyleaderstandardwork?2023/2/18WhatshouldbeincludedinLeaderStandardWork?LeaderStandardWorkIncluding:TimewearespendinginfrontofourCustomers.Timetocoacheachemployeetotakeinitiative,solveproblems,andimproveprocesses.Timeontheproductionfloorandwithotherkeyprocesses.Timeperformingweeklygembawalkswithdirectreportstoprovideteaching,to“seetogether”,toauditthetheirstandardworkisbeingfollowed,andthatprocessesareimproving.Otherkeyactivities/processes“Leaderstandardwork”forall-levelsleadersshouldmatch/supporteachother.Don’t:simplycontainallofthedailyandweeklyactionsthatyouarecurrentlyperforming.Don’t:buildinnonvalueaddedactivitiesintoyourleaderstandardwork.Do:Onlyhighlighttheactionsthatyouaretakingtoauditandimproveprocesses.Do:bevisible–onpaper.2023/2/19WhatshouldbeincludedinLeaderStandardWork?

SomeoftheelementstothinkaboutwhendevelopingyourLeaderStandardWork:A3ReviewsaspartofstrategydeploymentTimeforreflection(steppingonthebalconyasleader)CustomervisitstoreallyunderstandourcustomerneedsMDImeetings(owndepartment,RLT,GLT,RegionalMDI,Townhall,etc.)GPSMonthly(one-to-one)coachingthatgoeswithitLDRprocessRecognition/celebrationofteameffortsAOPprocessSafetyobservationsKaizenreportoutsLeadingandattendingkaizen5S(auditsandcoaching)ReflectiononourownLeaderStandardWorkDialogueaboutLeaderStandardWorkwith(direct)reportsGembawalks(couldbecombinedwithcoachingreports!!!)ValuesandEthics(call/meeting)DepartmentalmeetingMeetingswithotherregions/divisions/SMC/corporate(callourphysicalmeeting)2023/2/110LeaderStandardWorkTemplate2023/2/111StepstocreateLeaderStandardWorkHerearethespecificstepstotakeincreatingyourLeaderStandardWork:PlanaspecificamountoftimethatyouwillspendinfrontofCustomers.Determinewhichspecificprocessesyouwillfocusontosustainandimprove.Developalistofwhereyouarecurrentlyspendingyourtime(#hours/week).Reviewyourcurrentlistofactivitiesandhighlightthoseactionsthatsupporttheprocesseswhichyouarefocusedon.OpentheLeaderStandardWorktemplateandbeginaddingactivities.StartwithblockingoutthetimethatyouwillspendinfrontofCustomers.2023/2/112STDAPLeaderStandardWorkSharingJuly2009:

Introduce“leaderstandardwork”inSTDEU/US/LA;Aug–Sep2009:

Starttointroduce“LSW”toSTDAPwithtrainingtoSTDAPRLT;Sep2009:

Get“buyin”fromRLTandcommunicatewithleaders;Oct-Nov2009: Oct15th:Completed“LSW’forallSTDAPRLTmembers Oct30th:Completed“LSW”foralloperationleaders+finance+Tech Nov15th:Tocomplete“LSW”forkeycommercialleaders;Dec2009: Expand“LSW”tolower-levelleaders,includingshiftleaders."LeaderStandardWork"template(inputbyindividuallea