怎样保证个人信息的安全

21/21PrivacyandSecurityPolicyEffectiveDate:13/04/2011EFLanguageLearningSolutionsLtd(hereinafterreferredtoas"EFEnglishtown"and/or"EF")hascreatedthisprivacystatementinordertodemonstrateourfirmcommitmenttoprivacy.Thefollowingdisclosesourinformationgatheringanddisseminationpracticesforthiswebsite:.EFLanguageLearningSolutionsLtdhasbeenawardedTRUSTe'sPrivacySealsignifyingthatthisprivacypolicyandpracticeshavebeenreviewedbyTRUSTeforcompliancewithTRUSTe'sprogramrequirementsincludingtransparency,accountabilityandchoiceregardingthecollectionanduseofyourpersonalinformation.TRUSTe'smission,asanindependentthirdparty,istoaccelerateonlinetrustamongconsumersandorganizationsgloballythroughitsleadingprivacytrustmarkandinnovativetrustsolutions.Ifyouhavequestionsorcomplaintsregardingourprivacypolicyorpractices,pleasecontactusatEFEnglishtown,Haldenstrasse4,6006Lucerne,Switzerland.IfyouarenotsatisfiedwithourresponseyoucancontactTRUSTehere.您的个人资料我们索取您的信息，要紧目的是给您提供更加个性化的服务。我们尊重您的隐私，可不能出售、出租或交换您的姓名及个人信息给其他的机构。Byprovidingyourpersonalinformationandphoto,youunderstandandconsenttoEFusingyourimage,photo,video,andcomments.Thisinformationisdisplayedaspartofyourpublicprofileinourcommunityandcanbeseenbyothers.Youhavetheabilitytoopt-outfromtheuseofyourinformationbyupdatingthechoicesinthePrivacysectionontheAccountSettingspagelocatedhere.Fromtimetotimewemayusesomeofourcustomerinformationinourmarketingmaterials.However,wewillneverdothiswithoutcontactingyoufirstandreceivingyourpriorwrittenandexplicitconsent.安全措施Thesecurityofyourpersonalinformationisimportanttous.Wefollowgenerallyacceptedindustrystandardstoprotectthepersonalinformationsubmittedtous,bothduringtransmissionandoncewereceiveit.Whenyouentersensitiveinformation(suchasacreditcardnumber)onourorderforms,weencryptthetransmissionofthatinformationusingsecuresocketlayertechnology(SSL).

IfyoueverdiscoverafraudulentchargefromEFEnglishtownonyourbillingstatement,pleasecontactusandyoumustreportitimmediatelytoyourcreditcardprovider,inaccordancewiththeirstandardprocedures.

Thissitemakesuseofforums,bulletinboardsandchatrooms.Pleaserememberthatanyinformationyoudiscloseintheseareasbecomespublic.Youshouldalwaysbecautiousabouttheamountofpersonalinformationyougivetoanyoneinthiscontext.

Wealsoinsistonpasswordverificationatsign-intoprotectagainstunauthorizedaccesstoyourpersonalprofileandcoursehistory.Ifyouleavethecomputerunattendedwithoutloggingoutofthesite,welogyououtautomaticallyaftersometimehaspassed.

Onlyemployeeswhoneedtheinformationtoperformaspecificjob(forexample,billingorcustomerservice)aregrantedaccesstopersonallyidentifiableinformation.Thecomputers/serversinwhichwestorepersonallyidentifiableinformationarekeptinasecureenvironment.

Despitethesesecurityproceduresandpractices,asisthecasewithallcomputernetworksconnectedtotheInternet,EFEnglishtowncannotguaranteethesecurityofyourpersonalinformationoranyotherinformationprovidedovertheInternetandwillnotberesponsibleforbreachesofsecurity.

NomethodoftransmissionovertheInternet,ormethodofelectronicstorage,is100%secure,however.Therefore,wecannotguaranteeitsabsolutesecurity.CommunicationsFromTheSiteTosendyouanEmailEnglishlessoneveryday,wewould,ofcourse,needtoknowyouremailaddress.AsanEmailEnglishsubscriber,youwillbeaddedtoourmailinglisttoreceiveoccasionalemailsaboutserviceupdates,specialoffers,andpromotionsfromEFEnglishtownandothercompanieswithintheEFgroupofcompanies.

Youhavetheabilitytounsubscribefromtheseemailsatanytime,bysimplyclickingontheunsubscribelinkincludedatthebottomofeachemailwesend.

Wewillsendyoustrictlyservice-relatedannouncementsonrareoccasionswhenitisnecessarytodoso.Forinstance,ifourserviceistemporarilysuspendedformaintenance,wemightsendyouanemail.

Generally,youmaynotopt-outofthesecommunications,whicharenotpromotionalinnature.Ifyoudonotwishtoreceivethem,youhavetheoptiontodeactivateyouraccount.ProtectionofChildren’sInformationWearecommittedtoprotectingtheprivacyofchildren.Thisandallofourwebsitesaregeneralaudiencesitesandnotdesignedorintendedtoattractchildrenundertheageof13.Wedonotknowinglycollectorsolicitpersonalinformationfromanypersonweactuallyknowisundertheageof13,nordowesendthemrequestsforpersonalinformation,unlesswefirstobtainpermissionfromthatchild'sparentorlegalguardian.会员申请与订阅注册EFEnglishtownoffersEnglishcoursesonlineatcompetitiveprices.Totakeoneofthesecourses,enjoyafreetrialorbecomeauserofourcommunityservices,youneedtobecomeamemberofEFEnglishtown.Duringregistrationwecollectinformationsuchasyournameandemailaddress.Wealsoaskfordemographicinformation(suchasageandgender)inorderforyoutocreateaprofile.Youmayalsobeaskedtosupplyuswithcreditcardinformation,sothatyoucanpayfortheservicesyourequest.Thisinformationisencryptedonasecureserver.Asamember,youwillbeaddedtoourmailinglisttoreceiveoccasionalemailsaboutserviceinformation,specialoffers,andpromotionsfromEFEnglishtownandothercompanieswithintheEFgroupofcompanies.AccessToPersonalInformationIfyourpersonallyidentifiableinformationchanges,orifyounolongerdesireourservice,youmaycorrect,amendordeleteyourpersonalinformationbymakingthechangeonourmemberinformationpage,bycontactingourCustomerSupporthereorbycontactingusbytelephoneorpostalmailatthecontactinformationlistedbelow.Wewillrespondtoyourrequesttoaccessyourpersonalinformationwithin30days.

Wewillretainyourinformationforaslongasyouraccountisactiveorasneededtoprovideyouservices.Wewillretainanduseyourinformationasnecessarytocomplywithourlegalobligations,resolvedisputes,andenforceouragreements.Notethatyourfreeaccountremainsactiveevenifyoursubscriptiontoourpaidserviceshasexpired.ChangingorRemovingProfileInformationEditingyourprofile.YoumaychangeyourprofileatanytimebyupdatingtheMyProfilepageinourCommunityhere.Yourchangeswillbeupdatedimmediately.

Deletingordeactivatingyourprofile.YoumaydeleteordeactivateyourprofileatanytimebycontactingourCustomerServiceteamhere.

Removalofanunauthorizedprofile.IfyouwishtorequesttheremovalofanunauthorizedprofileyoumaydosobycontactingourCustomerServiceteamhere.PrivacySettingsYoumaychangetheprivacysettingsbyupdatingthePrivacysectionoftheaccountsettingshere.Changingyourprivacysettingswillallowyoutocontrolwhoisabletoseeinformationaboutyousuchasyourpersonalinformation,yourphoto,youronlinestatus,andyourstatusupdates.WhoWeShareYourInformationWithWeshareyourpersonalinformationwithothercompanieswithintheEFgroupofcompaniessothatthesecompaniescanmarkettheirproductsorservicestoyou.ForacompletepictureofwhatEFProductsandServicesareavailable,pleasevisit.TheonlyinformationwesharewithothercompanieswithintheEFgroupofcompaniesisyourname,agegroup,emailaddress,andcountry.Ifyoudonotwantustoshareyourpersonalinformationwiththesecompanies,contactourCustomerServiceteamhere.Wemayprovideyourpersonalinformationtocompaniesthatprovideservicestohelpuswithourbusinessactivitiessuchasprocessingyourpaymentorofferingcustomerservice.ThesecompaniesareauthorizedtouseyourpersonalinformationonlyasnecessarytoprovidetheseservicestousWemayalsodiscloseyourpersonalinformationasrequiredbylaw,suchastocomplywithasubpoena,orsimilarlegalprocesswhenwebelieveingoodfaiththatdisclosureisnecessarytoprotectourrights,protectyoursafetyorthesafetyofothers,investigatefraud,orrespondtoagovernmentrequest,ifEFEnglishtownisinvolvedinamerger,acquisition,orsaleofalloraportionofitsassets,youwillbenotifiedviaemailand/oraprominentnoticeonourWebsiteofanychangeinownershiporusesofyourpersonalinformation,aswellasanychoicesyoumayhaveregardingyourpersonalinformation,toanyotherthirdpartywithyourpriorconsenttodoso.Cookies"Cookies"aresmallpiecesofinformationthatwestoreonyourcomputer'sbrowserorharddrive.Weandourpartnersusecookiestorememberpersonalinformationwhenyouvisitourwebsite.Forexample,ifyouchoosetheviewoursiteinFrenchwewillstorethatinformationinyourcookiesowecanshowyouoursiteinFrenchthenexttimeyouvisit.WealsousethemtostoreyourloginIDtomakeiteasierforyoutologintooursite.Mostbrowsersallowyoutheoptionofpreventingcookiesfrombeingstoredonyourcomputer,thoughdoingsowillcauseyoutolosemanyofthebenefitsofEFEnglishtown.

WeusebothsessionIDcookiesandpersistentcookies.AsessionIDcookieexpireswhenyoucloseyourbrowser.Apersistentcookieremainsonyourharddriveforanextendedperiodoftime.

Weusetheserviceofathirdpartytrackingutilitycompanytotrackthebehaviorofvisitorstooursite.However,wedonothaveaccesstoorcontrolovertheircookies.Theinformationwecollectthroughourthirdpartytrackingutilitycompanyiscompletelyanonymousandisusedtoimproveourservicesandmarketingefforts.

Asistrueofmostwebsites,wegathersomeinformationautomaticallyandstoreitinlogfiles.ThisinformationincludesInternetProtocol(IP)addresses,browsertypeandlanguage,Internetserviceprovider(ISP),referringandexitpages,operatingsystem,date/timestamp,andclickstreamdata.Weusethisinformationtounderstandandanalyzetrends,toadministerthesite,tolearnaboutuserbehavioronthesite,andtogatherdemographicinformationaboutouruserbaseasawhole.WebBeaconsWeemployasoftwaretechnologycalledcleargifs(a.k.a.WebBeacons/WebBugs),thathelpusbettermanagecontentonoursitebyinforminguswhatcontentiseffective.Cleargifsaretinygraphicswithauniqueidentifier,similarinfunctiontocookies,andareusedtotracktheonlinemovementsofWebusers.Incontrasttocookies,whicharestoredonauser’scomputerharddrive,cleargifsareembeddedinvisiblyonWebpagesandareaboutthesizeoftheperiodattheendofthissentence.Wedonottietheinformationgatheredbycleargifstoourcustomers’personallyidentifiableinformation.

WeusecleargifsinourHTML-basedemailstoletusknowwhichemailshavebeenopenedbyrecipients.Thisallowsustogaugetheeffectivenessofcertaincommunicationsandtheeffectivenessofourmarketingcampaigns.

Insomeofouremailmessages,weusea“click-throughURL”linkedtocontentontheEFEnglishtownwebsite.WhencustomersclickoneoftheseURLs,theypassthroughaseparatewebserverbeforearrivingatthedestinationpageonourwebsite.Wetrackthisclick-throughdatatohelpusdetermineinterestinparticulartopicsandmeasuretheeffectivenessofourcustomercommunications.Ifyouprefernottobetrackedinthisway,youshouldnotclicktextorgraphiclinksintheemailmessages.QuizesandContestsWemayprovideyoutheopportunitytoparticipateinquizzesorcontestsonoursite.Ifyouparticipate,wewillrequestcertainpersonallyidentifiableinformationfromyou.Participationinthesequizzesandcontestsiscompletelyvoluntaryandyouthereforehaveachoicewhetherornottodisclosethisinformation.Therequestedinformationtypicallyincludescontactinformation(suchasnameandemailaddress),anddemographicinformation(suchaszipcode).

Wemayusethisinformationtopersonalizeourcommunicationstoyouandtosuggestmorerelevantproductsandservices.PublicForumsOurWebsiteofferspubliclyaccessibleblogsorcommunityforums.Youshouldbeawarethatanyinformationyouprovideintheseareasmayberead,collected,andusedbyotherswhoaccessthem.Torequestremovalofyourpersonalinformationfromourblogorcommunityforum,contactushere.Insomecases,wemaynotbeabletoremoveyourpersonalinformation,inwhichcasewewillletyouknowifweareunabletodosoandwhy.与其他网站的链接这一网站包含其他网站的链接。请注意，Englishtown不为此类网站的隐私权行为负责。当我们的用户离开我们的网站，阅读收集了个人信息的任何网站的隐私权声明时，我们希望我们的用户应明确已离开我们的网站。此项隐私权声明仅限于由Englishtown网站收集的信息。TestimonialsWepostcustomertestimonialsonourwebsitewhichmaycontainpersonallyidentifiableinformation.Wedoobtainthecustomer'sconsentviaemailpriortopostingthetestimonialtoposttheirnamealongwiththeirtestimonial.IfyouwishtorequesttohaveyourtestimonialremovedyoucontactourCustomerServicehere.推举一位朋友IfyoudecidetoreferafriendtooursiteaspartofEFEnglishtowncontestsorotherpromotions,weaskyouforthefriend'semailaddressandgiveyoutheoptionofsendi