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酒店服务指南欢迎辞MESSAGEOFWELCOME尊敬的xx:欢迎您下榻xxxx地酒店!您的到来,我和我的员工都感到非常xx,此《服务指南》为您详细介绍了酒店的各项服务及设施。若您有什么需要,请直接与酒店各部门联系,我们将竭诚为您效劳。在金地酒店,您是我们的第一关注,我们将为您提供尽善尽美的服务,让您在金地酒店处处都看到xx的微笑。如果您对我们的服务及设施有什么意见或建议,请及时联系我们,或者填写桌上的“xx意见表”,我们会立即改进,因为您的满意是我们的最终目标。最后,希望您把在这里获得的愉快经历告诉更多的朋友,期待您的再次光临,xx!总经 理酒店服务指南DearGuest:WelcometotheGoldenWorldHotel!All
ofusverygrateful
for
youpatronageandhopeyouenjoyyourstayatourhotel. This 《ServiceDirectory 》will
informyouvariousserviceandfacilitiesofourhotel.Ifyouneedmorehelp,pleasecontactwithourrelevantdepartments,allofusalreadystandbyandsurelyyouwillgettheexcellentserviceatanytime.YouareourconcernintheGoldenWorldHotelduringyoustay.Weshalltryourbesttooffertheperfectserviceforyou,Ifthereisanymorecommentsorsuggestion,pleasecontactuspromptlyorfillinquestionnaireformonthedeskofyourroom.Wewish, during youstaywith usjoviality experience wiseuptoyourfriendsandwehopewewillhavethepleasureofservingyouagain.GeneralManager酒店服务指南电话服务 TELEPHONESERVICE先进可靠的通讯系统AdvancedCommunicationSystem酒店通讯设计先进,服务 xx。无论是内部电话、市内电话,还是国际长途,均给您非常畅达便捷的感觉。 宽带INTERNET网络系统,更为住店xx提供快速高质的上网服务。身住酒店,而听八方,眼观世界,一览天下事。Ourhotelisinstallwithadvancedcommunicationequipmentandcanofferyoutopqualityservice.Nomatteryoudialaroomphone,alocalcall,DDDorIDD,ourequipmentalwaysoffersyouafeelingofsmoothandgreatconvenience.WithwidebandInternetsystem,youcanlogontotheInternetathighspeedtoviewtheglobalissueandlistentotheworldnewsatgreateaseinthehotel.xx电话?外线电话ROOMTOROOMOUTSIDELINES酒店服务指南国内直拨电话?国际直拨电话号码DOMESTICCALLINTERNATIONALCALLxxxx?酒店常用电话号码NOTICESTOGUESTSCOMMONLYUSEDTELEPHONEINHOTELxx国内xx直拨电话编码?国际直拨国家电话编码CODESIDDCOUNTRYCODES电话服务TELEPHONESERVICE?拨打客房电话ROOMTOROOM所有房间电话号码与门牌一致,请直拨房号。Everytelephonenumberisthesamewithroomnumber;pleasedirectlydialtheroomnumber.?拨打外线电话OUTSIDELINES请先拨“,听到拨号音后,再拨您所需要的电话号码。酒店服务指南Firstdial“,andthenthedesiredtelephonenumberafteryouhearthedialingtone.?国内直拨电话DOMESTICCALL请先拨“9”,听到拨号音后,再按地区电话编码,最后拨您所需要的电话号码。拨号时请勿停顿。例:一个拨到xx的上号码是:9+010+﹡﹡﹡﹡﹡﹡﹡地区代码您要的电话号码First
dial9,thenareacodeafterhearingdialingtone,atlastthedesiredlocalnumber.Donotpausewhiledialingphonenumber.Forwxample,thecompletenumbertodialfromyourRoomfor﹡﹡﹡﹡﹡﹡﹡ inBeijingis:9+010+﹡﹡﹡﹡﹡﹡﹡(DDDLine)(AreaCode)(LocalNumber)?国际直拨电话INTERNATIONALCALL请先拨“,听到拨号音后再拨国际字冠“,再拨对方国家电话编码及地区编码,最后拨您所需要的电话号码。拨号时请勿停顿。即“9+诡计字冠+国家编码+地区编码+电话号码”例:一个拨到xxxx的电话应是:+00+81+3+﹡﹡﹡﹡﹡﹡﹡国际字冠国家编码地区编码您要的电话号码First
dial9,theninternationalcode00afterhearingdialingtone,thencountrycodeplusareacode,atlastthedesiredlocalnumber,i.e.9+InternationalCode+CountryCode+AreaCode+LocalnumberDonotpausewhiledialingthephonenumber.Forexample,thecompletenumbertodialfromyourroomfor﹡﹡﹡﹡﹡﹡﹡inTOKYO,JAPANis:9 + 00+81+3+ ﹡﹡﹡﹡﹡﹡﹡(INTLCode) (CountryCode) (AreaCode)(LocalNumber)酒店服务指南?xxxxNOTICETOGUESTS在拨电话时,请准备好要拨的电话号码,以便迅速拨号和不发生间断,因为超过10秒钟的间断,就会引起电话xx。在您拨完全部号码后,请稍等几秒,一直等到电话回铃声;假如是占线,请挂上电话,稍后再拨。如果你不挂断电话,长时间等候,会计时收费。用后请把听筒放回原位,以确保电话计费正确。Thedesiredphonenumbershallbereadywhilecallingtofacilitatequickdialing.Nointerruptionshalloccurthephone.becausethepauseexceeding10secondswillhaltWaitforafewsecondstillheartheresponseringafterbusyline,completelydialingthephonenumber.Incaseofhangupthehandsetforlaterredialing.Otherwise,longtimewaitingwillbechargedaccordingtothetimecount.Afteruse,resetthehandsettoensurecorrectcalculationofcharges.电话服务TELEPHONESERVICE酒店常用电话号码COMMONLYUSEDTELEPHONEINHOTEL总机:0?外线:9OPERATOREXTERIORLINES叫醒服务:0?邮件留言:0WAKEUPCALLMAILANDMESSAGE问讯处:8129?订房服务:1INFORMATIONDESKRESSRVATION酒店服务指南总台接待:1?结帐服务:1FRONTDESKRECEPTIONCHECKOUT外币兑换:1?行李服务:8128FOREIGNEXCHANGEBAGGAGESERVICE商务服务:8186?票务服务:8186BUSINESSCENTERTICKETING大堂副理:5?监控中心:0ASSISTANTMANAGER送餐服务:8198?大堂吧:8198ROOMSERVICELOBBYBAR餐厅预定:8777?客房中心:6FOOD—BEVERAGERESERVATIONHOUSEKEEPING洗衣服务:6?健身房:8327LAUNDRYSERVICEGYMNASIUM酒店服务指南?美容美发:8427?营销部:8938/8936BEAUTYSALONSALES&MARKETINGDEPARTMENT电话服务TELEPHONESERVICExx国内xx直拨电话编码(一) DDDCHINACITYCODES名称地区编码xx名称地区编码CITYNAMEAREACODECITYNAMEAREACODExx 水HENGSHUI0318xx 京BEIJING010xxxxXINGTAI0319上 海SHANGHAI021xxxxHANDAN0310天 津TIANJIN022xxQINHUANGDAO0335重 庆CHONGQING023xxSHANXIPROVINCExxHEBEIPROVINCE太 原TAIYUAN0351xxSHIJIAZHUANG0311大 同DATONG0352保 定BAODING0312xxxxYANGQUAN0353xxZHANGJIAKOU0313xx 次YUCI0354承xxCHENGDE0314长 治CHANGZHI0355xxxxTANGSHAN0315xx 城JINCHENG0356廊 坊LANGFANG0316临xxLINFEN0357xx 州CANGZHOU0317酒店服务指南离xxLISHI0358xx运城YUNCHENG0359LIAONINGPROVINCE忻州XINZHOU0350沉xxSEHNYANG024xx州SUZHOU0349铁岭TIELING0410xxxxFENYANG03602大xxDALIAN0411xxWUTAISHAN03633xx山ANSHAN0412xx顺FUSHUN0413xxHENANPROVINCE本溪BENXI0414xx州ZHENGZHOU0371xxxxZHOUDONG0415安xxANYANG0372xx州JINZHOU0416新乡XINXIANG0373营口YINGKOU0417许xxXUCHANG0374xx新FUXIN0418xxPINGDINGSHAN0375xxxxLIAOYANG0419信xxXINYANG0376xxxxCHAOYANG0412xxxxNANYANG0377盘xxPANJIN0427开封KAIFENG0378xxxxLUOYANG0379xxJILINPROVINCE焦作JIAOZUO0391长春CHANGCHUN0431xx壁HEBI0392xxJILIN0432xxxxPUYANG0393延xxYANJI0433xx口ZHOUKOU0394xx化DUNHUA0433xxxxLUOHE0395图门TUMEN0433xxZHUMADIAN0396四平SIPING0434xx川HUANGCHUAN0397公主岭GONGZHULING0434xxSANMENXIA0398通化TONGHUA0435商xxSHANGQIU0370白城BAICHENG0436xx源LIAOYUAN0437酒店服务指南松原SONGYUAN0438电话服务TELEPHONE扶余FUYU0438SERVICExx国内xx直拨电话编码(二) DDDCHINACITYCODES名称地区编码xx名称地区编码CITYNAMEAREACODECITYNAMEAREACODE白xxBAISHAN0439临xxLINJIANG0439xx春HUICHUN0440黑龙江省HEILONGJIANGPROVINCExxHERBIN0451齐齐哈尔 QIQIHAER0452xxMUDANJIANG0453xxJIAMUSI0454岗HEGANG0454化SUIHUA0455黑xxHEIHE0456加格达齐 JIAGEDAQI0457xx 春YICHUN0458大 庆DAQING0459阿 城ACHENG0450
内蒙古自治区NEIMENGGUAUTONOMOUSREGION呼和浩特HUHEHAOTE0471包头BAOTOU0472xx海WUHAI0473集xxJINING0474通xxTONGLIAO0475赤xxCHIFENG0476xx 胜DONGSHENG0477临xxLINHE0478锡林浩特 XILINHAOTE0479xxHAILAER0470乌兰浩特WULANHAOTE0482阿拉善旗ALASHANQI0483凉城LIANGCHENG0484xxJIANGSUPROVINCExx京NANJING025酒店服务指南无xxWUXI0510xxxxLAIYANG0535镇xxZHENJIANG0511xxxxPENGLAI0535苏州SUZHOU0512xx坊WEIFANG0536xx通NANTONG0513济xxJINING0537扬州YANGZHOU0514xxxxTAIAN0538临xxLINYI0539盐城YANCHENG0515荷xxHEZE0530xx州XUZHOU0516xx海WEIHAI0631xx阴HUAIYIN0517枣xxZAOZHUANG0632xxLIANYUNGANG0518日照RIAZHAO0633常州CHANGZHOU0519聊城LIAOCHENG0635常熟CHANGSHU0520xxZHANGJIAGANG0520xxANHUIPROVINCExx州TAIZHOU0523合肥HEFEI0551xxxxJINGJIANG0523xx埠BENGBU0552xxxxSHUYANG0527xxxxWUHU0553xxxxHUAINAN0554xxSHANGDONGPROVINCExxMAANSHAN0555济xxJINAN0531安庆ANQING0556xx岛QINGDAO0532xx城TONGCHENG0556胶州JIAOZHOU0532xx州SUZHOU0557xxxxZIBO0533xxxxFUYANG0558xx州DEZHOU0534黄xxHUANGSHAN0559烟xxYANTAI0535电话服务TELEPHONESERVICExx国内xx直拨电话编码(三) DDDCHINACITYCODES酒店服务指南名称地区编码xx名称地区编码CITYNAMEAREACODECITYNAMEAREACODExxxxHUAIBEI0561xxZHEJIANGPROVINCE铜陵TONGLING0562xx州HANGZHOU0571xx城XUANCHENG0563临xxLINAN0571六xxLIUAN0564xx州QUZHOU0570舒城SHUCHENG0564xx州HUZHOU0572xxxxCHAOHU0565xx兴JIAXING0573贵xxGUICHI0566平xxPINGHU0573xx州CHUZHOU0550xx善JIASHAN0573xxxxFENGYANG0550海盐HAIYAN0573xx乡TONGXIANG0573xxFUJIANPROVINCE宁xxNINGBO0574xx州FUZHOU0591镇海ZHENHAI0574xx门XIAMEN0592象xxXIANGSHAN0574宁xxNINGDE0593宁海NINGHAI0574由古YOUGU0593奉化FENGHUA0574xxxxPUTIAN0594余xxYUYAO0574xx州QUANZHOU0595xx溪CIXI0574xx州ZHANGZHOU0596xx兴SHAOXING0575龙xxLONGYAN0597三明SANMING0598上xxSHANGYU0575xx平NANPING0599xx州SHENGZHOU0575xxWUYISHAN0599酒店服务指南诸 暨ZHUJI0575新xxXINCHANG0575台 州TAIZHOU0576临 海LINHAI0576岭WENLING0576环YUHUAN0576仙 居XIANJU0576三 门SANMEN0576天xxTIANTAI0576州WENZHOU0577水LISHUI0578xxJINYUN0578华JINHUA0579义xxYIWU0579xxDONGYANG0579xxYONGKANG0579溪LANXI0579xxZHOUSHAN0580普 陀PUTUO0580xxDAISHAN0580xxSHENGSI0580
xxHUBEIPROVINCE武 汉WUHAN027xxXIANGFAN0710xxXIANGYANG0710川ECHUAN0711孝 感XIAOGAN0712黄xxHUANGGANG0713黄xxHUANGSHI0714xxxxXIANNING0715xx陵JIANGLING0716xx市SHASHI0716宜xxYICHANG0717xxxxENSHI0718xxSHIYAN0719随 州SUIZHOU0722门JINGMEN0724汉JIANGHAN0728电话服务TELEPHONESERVICExx国内xx直拨电话编码(四) DDDCHINACITYCODESxx名称地区编码xx名称地区编码CITYNAMEAREACODECITYNAMEAREACODE酒店服务指南xx门JIANGMEN0750xxHUNANPROVINCExx关SHAOGUAN0751长xxCHANGSHA0731xx州HUIZHOU0752xx潭XIANGTAN0732xx州MEIZHOU0753xxxxSHAOSHAN0732xx头SHANTOU0754株州ZHUZHOU0733深圳SHENZHEN0755xxxxHENGYANG0734珠海ZHUHAI0756xx州CHENZHOU0735佛xxFOSHAN0757常xxCHANGDE0736xx庆ZHAOQING0758xxxxYIYANG0737xxxxZHANJIANG0579xx底LOUDI0738中xxZHONGSHAN0760xxxxSHAOYANG0739xx源HEYUAN0762xxxxYUEYANG0730清远QINGYUAN0763xx阴XIANGYIN0730xx首JISHOU0743顺xxSHUNDE0765xxZHANGJIAJIE0744xx 浮YUNFU0766怀 化HUAIHUA0745潮 州CHAOZHOU0768xx 州YONGZHOU0746xx 莞DONGWAN0769xx广西壮族自治区GUANGDONGPROVINCEGUANGXIAUTONOMOUSREGION广 州GUANGZHOU020xxxxNANNING0771xx 尾SHANWEI0660柳 州LIUZHOU0772潮xxCHAOYANG0661xxxxGUILIN0773xxxxYANGJIANG0662梧 州WUZHOU0774揭xxJIEYANG0663xxxxYULIN0775茂 名MAOMING0668酒店服务指南百色BAISE0776xxJINGDEZHEN0798xx州QINZHOU0777新余XINYU0799xxxxHECHI0778鹰潭YINGTAN0701宜xxYISHAN0778xxJINGGANGSHAN07060xx海BEIHAI0779xxxxRUIJIN07077xxJIANGXIPROVINCExxSICHUANPROVINCExxxxNANCHANG0791成都CHENGDU028九xxJIUJIANG0792xx陵FULING0810xxxxLUSHAN0792攀枝花PANZHIHUA0812上xxSHANGRAO0793自贡ZIGONG0813xx州FUZHOU0794xx川YONGCHUAN0814宜春YICHUN0795xxxxJIAN0796电话服务TELEPHONExx州ZHANGZHOU0797SERVICExx国内xx直拨电话编码(五) DDDCHINACITYCODES名称地区编码xx名称地区编码CITYNAMEAREACODECITYNAMEAREACODExx州LUZHOU0830xxxxWENJIANG0815宜xxYIBIN0831xxxxMIANYANG0816内xxMEIJIANG0832xx充NANCHONG0817乐xxLESHAN0833达县DAXIAN0818西xxXICHANG0834万县WANXIAN0819xxxxYAAN0835酒店服务指南xx定KANGDING0836昭通ZHAOTONG0870xxxxDEYANG0837临xxLINCANG0883广元GUANGYUAN0839六xxLIUKU0886xxxxBAZHONG0827xxEMEISHAN08426中旬ZHONGXUN0887xxxxLIJIANG0888xxGUIZHOUPROVINCE景xxJINGHONG0691贵xxGUIYANG0851xxxxRUILI0692xx义ZUNYI0852安顺ANSHUN0853xxHAINANPROVINCE都匀DUYUN0854海口HAIKOU0898xx里KAILI0855三xxSANYA0899铜xxTONGREN0856毕节BIJIE0857xxSHANGXIPROVINCExxLIUPANSHUI0858西xxXIAN029兴义XINGYI0859临xxLINTONG029xxxxXIANYANG0910xxYUNNANPROVINCE延xxYANAN0911xx明KUNMING0871xxxxYULIN0912大理DALI0872xxxxWEINAN0913个旧GEJIU0873xx关TONGGUAN0913曲xxQUJING0874商州SHANGZHOU0914保xxBAOSHAN0875安xxANKANG0915文xxWENSHAN0876汉xxHANZHONG0916xx溪YUXI0877xx鸡BAOJI0917xx雄CHUXIONG0878铜川TONGCHUAN0919思茅SIMAO0879酒店服务指南xxGANSUPROVINCE武部WUBU0939xx州LANZHOU0931临xxLINXIA0930定xxDINGXI0932xxGANNANZHOU0941平凉PINGLIANG0933白银BAIYIN0943西xxXIFENG0934xx煌DUNHUANG09473武xxWUWEI0935xxJIAYUGUAN09477张掖ZHANGYE0936酒xxJIUJIA0937电话服务TELEPHONE酒xxJIUQUAN0937SERVICE天水TIANSHUI0938xx国内xx直拨电话编码(六) DDDCHINACITYCODES名称地区编码xx名称地区编码CITYNAMEAREACODECITYNAMEAREACODExxxxHELAN0951西藏自治区xxxxSHIZUISHAN0952AUTONOMOUSREGIONxxxxWUZHONG0953拉xxLASA0891xxQINGTONGXIA0953xxRIKAZE0892固原GUYUAN0594山xxSHANNAN0893林xxLINZHI0894xxQINGHAIPROVINCE西xxXINING0971宁夏回族自治区海xxHAIDONG0972NINGXIAAUTONOMOUSREGION同xxTONGREN0973银川YINCHUAN0951共和GONGHE0974酒店服务指南xxMAQIN0975树YUSHU0976xxDELINGHA0977门xxMENDE0970xxGEERMU0979唯吾尔自治区XINJIANGAUTONOMOUSREGION乌鲁木齐 WULUMUQI0991xx 屯KUITUN0992石子xxSHIZIHE0993xxCHANGJI0994xxTULUFAN0995库尔勒KUERLE0996xxAKESU0997什KASHI0998xxYINING0999克拉玛依 KELAMAYI0990塔 城TACHENG0901xx 密HAMI0902xxHETIAN0903xxALETAI0906
xxATUSHI0908xxxxBOLE0909电话服务TELEPHONESERVICE国际直拨国家电话编码(一) DDDCOUNTRYCODES酒店服务指南国家(xx)国家号码时差Country(City)CountryCodeTimeAdjustmentAfghanistan0093-3.5Argentina0054-11澳大利亚Australia0061+2xxAustria0043-7Bahrain00973-4.5Belgium0032-7Brazil0055-11Burma0095-1.5xxCanada001-13Chile0056-13Cuba0053-13xxCzech00420-17刚果Congo00242-7哥伦比亚Colombia0057-13xxDenmark0045-6xxEgypt0020-6酒店服务指南Fiji00679+2xxFinland00358-6France0033-7Germany0049-7Greece0030-6中国香港 HongKongChina00852+0Hungary0036-7India0091-3印度尼西亚Indonesia0062-1Ireland00353-8xxItaly0039-7Israel00970-6Japan0081+1Luxembourg00352-7酒店服务指南xxxxMacaoChina00853+0马来西亚Malaysia0060+0Mexico0052-14xxNewZealand0064-14xxNorway0047-7巴基斯坦Pakistan0092-3Philippines0063+0xxPortugal00351-8Rotterdam0031-7xxRussia007-5沙特阿拉伯SaudiArabia0966–5xxSingapore0065+0.5xxSpain0034-8xxSweden0046–7xxSwitzerland0041–7中国台湾TaiwanChina00886+0酒店服务指南xxThailand0066-1xx联合酋长UnitedArabEmirates00971 –4UnitedStatesofAmerica001-13UnitedKingdom0044–8xxVietnam0084+0也门Yemen00967-4酒店服务指南前厅服务FrontPackageService快捷方便的前厅服务Fastandconvenientservice1、大堂经理8、信用卡服务AssistantManagerCreditCard2、总台接待9、续住ReceptionStayExtension3、外币兑换10、行政楼层接待处ForeignExchangeExecutiveFloor4、问询处11、行李服务InformationLuggageService5、客房预定12、出租车服务RoomReservationTaxiService6、团队预定13、委托代办GroupReservationAgent7、结帐14、残疾人服务AccountingDisablerHelped酒店服务指南15、 客房钥匙Roomkey 20、 叫醒服务Wake-upCallService16、 留言服务MessageService 21、 商务中心BusinessCenter17、 保险箱22、 客房上网服务SafeBoxInternetServiceInRoom18、 失物招领23、非吸烟客房LostandFoundNon-smokingRoom19、 大堂触摸式平面示意屏Indication ScreenPlanInTheLobby前厅服务FrontPackageService大堂副理在您逗留期间,如需任何帮助,与大堂副理联系,内线: 5酒店服务指南总台接待位于大堂,负责xx及酒店会员的接待,提供预订、入住登记服务,内线:1钱币兑换由前厅收银处提供服务,请携带护照或有效身份证明,内线: 1问询处位于大堂,为 xx提供查询、留言等服务,内线: 8129客房预订散客或公司订房,请与酒店预订部联系,内线: 1团队预订团队预订请与酒店营销部联系,内线: 8936结帐位于大堂,负责酒店住客帐务及外币兑换,如有帐务查询,请拨打内线:1信用卡酒店接受各种信用卡:如xx、xx、xx、xx等,详情可询问总台,内线:1续住酒店服务指南如xx需续住或延期退房,请与总台联系办理相关手续,内线: 1行政楼层接待处将为行政楼层的客人提供快速入住和退房服务,内线: 8022行李服务酒店为xx提供免费行李服务。如需协助运送或寄存行李,请与礼宾部联系,内线:8128DeputyAssistantManagerDuringyourstayatthehotel youcanexpectanyassistancefromDeputyAssistantManagerExtension:5ReceptionLocatedatthelobby,inchangeofreceptionofguestsandmembership,providingroomreservationandcheck-inservice.Extension :1ForeignCurrencyExchangeServiceThisserviceishandledbythecashieratfrontdesk,PleasebringyourPassportorvalidcertificatefortheservice,Extension:1InformationDesk酒店服务指南Locatedatthelobby,providingserviceforenquiryandmessage-leaving,etcExtension:8129RoomReservationRoomreservationforindividualguestsPleasecontactReservationDept.Extension:1GroupReservationPleasecontacthotelSalesDepartmentforgroupbooking.Extension:8936AccountLocatedatthelobby,inchargeofforeigncurrencyexchangeandaccount-settlingfortheguests,pleasedialExtension:1forthecheckoftheaccount.CreditCardThehotelreceivevariouscardsuchas:King’sEarCard,GreatwallCard,PeonyCard,DragonCard,etc.youcancooperatewithusinthisissueFordetails,pleasecontactcashieratthelobby.Extension:1ExtensionofstayatthehotelIftheguestwishestoextendthestayatthehotelorlatecheckout,pleasecontactreception.Extension:1ExecutiveFloorProvidefastcheck-in/outservicefortheexecutivefloorguest.Extension:8022酒店服务指南LuggageServiceThehotelprovidesfreeluggageservice,pleasecontactconciergeforluggagedeliveryorluggagestorage.Extension:8128出租车服务提供快捷的出租车服务。如有需要,可与礼宾部联系,内线:8128委托代办如需物品代送及委托代办请与礼宾部联系,内线: 8128或向大堂副理查询,内线:5残疾人服务酒店备残疾人专用轮椅及专厕,专为残疾人服务。礼宾部内线:8128客房钥匙本酒店使用先进安全的IC卡门锁,但请阁下留意,当超过预定时间,IC卡将不能开锁,若要续住请到总台接待处办理手续,阁下离店结帐时,请把房卡交给总台。留言服务你可以在接待处、总机留言,我们会尽快把留言送至客人。保险箱酒店总台设有免费使用的保险箱, 可寄存贵重物品和现金,对未寄存之个人贵重物品的遗失,酒店不予负责,详情请拨打内线: 1酒店服务指南失物招领如有遗失或拾获财物,请与大堂副理联系,内线: 5叫醒服务酒店为xx提供叫醒服务。如需要,请拨内线“ 0”与总机联系。大堂触摸式平面示意屏向您介绍酒店各项服务设施以及xx主要旅游景点及休闲、娱乐、购物等场所,通过它,您可以快速找到适合自己的休闲方式。商务中心提供打字、传真、复印、国内国际直拨电话、快速邮递、上网等服务。内线:8186客房上网服务每间客房均已预留宽带接口,为xx提供宽带上网服务。查阅信息、浏览网页、发送E-mail、下载资料等,为您的商务活动提供最快捷的网络服务。内线:6非吸烟客房酒店设有非吸烟客房,如需要请与总台联系。内线: 1TaxiServiceProvidetaxiservice,Pleasecontactconciergefortaxiservice.Extension:8128EntrustmentService酒店服务指南Pleasecontactconciergefortheentrustmentofbuyingortransportingarticles,Extension:8128orcontactDeputyAssistantManager,Extension:5ServicefortheDisabledThehotel equippedwithwheelchair andtoilet, canprovidespecificserviceforthedisabled.PleaseContactconcierge,Extension:8128RoomKeyCardOurguestroomisequippedwithmostadvancedICcardwithtopsecurity.Pleasenoteafterthedesignatedtimethiscardhotelwillnotwork,soifyouwishtocontinueyourstayattheyoumustfirstcompletethenecessaryrenewalprocedure.Leavetheroomkeycardtothereceptionattimeofcheckout.MessageServiceYoucanleavemessageatthereceptionoratoperator,wewillsendthemessagetothepersonofconcernedassoonaspossible.StrongBoxWeprovidefreesafeserviceatthefrontofficecashierweholdnoforkeepingyourvaluables,cash,certificate,etc.responsibilityforthelossofyourvaluableswithoutunderourkeeping.Detailspleasecontactfrontofficecashier.Extension:1Lost&FoundLost&FoundOfficeislocatedinthe “GuestServiceCenter”Pleasepressthephonekey “DeputyAssistantManager”forthelostarticles.Extension:5WakeupCallService酒店服务指南Thehotelprovideswakingupservicefortheguest.Whenrequired,pleasedial“withoperator.Slight-TouchTypeHotelLayoutIndicationScreenSystematLobbyThisfacilitycanProvideaguestwithbriefintroductiontovariousfacilitiesatthehotelandmajorscenicspotsforsightseeing,facilitiesofleisureconcourse,entertainmentandshoppinginYingtanarea,Youcanhaveaquicksearchforwhatyouwanttoknow.BusinessCenterProvideservicefortyping,Faxing,Copying,DDDandIDDcalls,ExpressParcel&MailService,browsetoInternet,etc.Extension:8186InternetServiceatRoomBroadbandconnectorisavailableateachroom,providetheguesttheserviceofbrowsetoInternet.Thissystemcanprovideyouforsearchofinformation,viewingwebsite,sendingE-mailanddownloadthematerialyouneed,providingyouthefastestbusinessservice.Extension:6No-smokingRoomThehotelhasspecialroomfornon-smoker,Contactreceptionforsuchspecificrequirement.Extension:1客房服务HousekeepingService舒适的客房服务各类客房115间,房型xx,xx舒适。配有进口家具、精美家具、高文件彩电、卫星电视、国内国际直拨电话、中央音响、独立调节控制器及客房小酒吧等,是理想的家外之家。而行政客房完善的商务设施更让成功人士尽享轻松与便捷。酒店服务指南1、 xx服务中心10、加床2、 电源适配器及变压器11、物品借用3、 请勿打扰12、环境保护4、 客房小酒吧13、火警5、 客房电视机14、紧急出口6、 洗衣服务15、安全设施7、免费擦鞋服务16、xx住宿规定8、送餐服务9、房间清理酒店服务指南客房服务HousekeepingServiceAmicableandComfortableHousekeepingThereare115roomsofvariouskindsinthishotel,completeinroomtype,amicableandcomfortable.Equippedwithimportedsanitaryequipment,finefurniture,highgradecolorTVset,audiosatelliteTVprograms,DDDandIDDtelephoneset,centralcompound,separatetemperatureadjustingswitchandroomminiaturebar,etc.Itisanidealsweethomefortheguestwhenawayfromtheirownhome,whiletheperfectlyequippedexecutiveroomenablesthesuccessfulbusinessmantoenjoytheswiftnessandcomfortinbusiness.1、GuestServiceCenter6、Laundry2、PowerSourceAdaptor7、ShoePolishingandTransformer3、DoNotDisturb8、RoomService4、RoomMiniBar9、Roomcleaning5、TVSetatRoom10、Extrabed酒店服务指南11、LoanofArticles 14、EmergencyExit12、EnvironmentalProtection
15、SafetyFacilities16、AccommodationRegulations13、FireAlarm客房服务HousekeepingService服务中心酒店设有xx服务中心,24小时为您提供及时准确的服务。需要任何帮忙,请按“客房中心”键联系。电源适配器及变压器客房内电源插座为220xx50xx的电流,请勿在客房内随意使用其它功率电源。需接电源或使用自备电器,请按“客房中心”键联系。酒店服务指南请勿打扰如不愿被打扰,请将房门后的“请勿打扰”牌挂在门外,如您不愿接听电话,请按“0”键联系总机接线员。客房小酒吧客房小酒吧提供常用酒水,饮料及小食品,按房内迷你吧单价表向住客记帐收费。小酒吧每天添置,为方便快速成办理离店手续,请在退房当日将小酒吧帐单填好后交至总台收银处。如需添加任何饮品,请按“客房中心”键联系。客房电视客房电视机能收看到当地电视台、 酒店录像及国内 xx电视节目,具体节目请查看客房内电视节目表。洗衣服务酒店为您提供各类衣物干洗、湿洗、熨烫服务。下午2:00前收取的的衣物将于当晚送还。洗衣袋和洗衣单在您房间衣柜里,如需详请或收取洗衣请按“客房中心”键联系。免费擦鞋服务如需擦鞋服务,请按“客房中心”键联系。送餐服务酒店提供客房送餐服务。中、晚餐及夜间餐请按“送餐服务”键联系。酒店服务指南房间清理您若需要服务员尽快为您清理房间,请将“请即打扫”牌挂于门外或按“客房中心”键联系。加床如果需要加床,请按“总服务台”键联系。客房服务HousekeepingServiceGuestServiceCenterThehotel’s“”canprovide24hoursfastefficiency&accurateservice.Whenyouneedanyassistance,pleasepressthephonekey“Housekeeping”forthecontacting.PowerSourceAdaptorandTransformerPowersourceattheroomis:220Volt/50Hertza10-Voltsocketalsoprovidedinthewashroom.Pleasedon’tuseanyotherelectricapplianceintheroom.Ifyouneedtoconnectpowersourceorapplyyourownelectricappliance,pressthekey“Housekeeping”forcontacting.DonotDisturbPleasehangthesignboard“DonotDisturb”atdoorknob.Ifyoudon’twishtoreceiveanyin-comingtelephonecall,pressthephonekey“for sucharrangementwiththeoperator.RoomMiniBarTheroomminibarprovidestheguestwithwine&liquor,beverageandsnacks,whichwillbechargedfortheactuallyTheywillconsumedquantityatcheck-outasperthepricelist.besuppliedeverydaytoafixedquantity.Inordertospeedupthecheck-outtime,theguestisrequiredtocompletethe酒店服务指南expensebillandsendittothecashieratfrontdeskonthedateofcheck-out.Pressthekey“Housekeeping”forthesupplyofthewine&liquor.Beverageorsnacks.TVsetattheRoomTheTVsetat theroomcanreceivethe programsfromlocalTVstations,Hotelsuppliedvideotapesandsatellite.ChecktheTVProgramGuideProvidedintheroom.LaundryOurhotelprovidelaundryserviceincloudingdrycleaning,wetcleaningandironingservice.Cleaninglaundrywillbeavailableintheeveningiftheywerecollectedbefore2:00pm.Youcanfindlaundrybegandlaundrypricelistinthewardrobe.ForDetailsoryouwishtolaundryservice.Pleasepressthephonekey“Housekeeping ”.ShoePolishingPressthephonekey“Housekeeping”forfreeshoepolishing.RoomServicePressthekey“RoomService”forsendinglunch,Dinnerormidnightdinnertoyourroom.Servicehours:24hoursservice.酒店服务指南RoomCleaningHang“RoomCleaning”signboardatthedoorknob,Thenwe’llcleanyourroomatfirst.ExtraBedPressthekey“ServiceDesk”atthefrontdeskforextrabedintheroom.客房服务HousekeepingService物品借用服务中心备有计算器、订书机、字典、备用插头、网线、熨斗及熨衣板,如您需要可随时租借。请按“客房中心”键联系。环境保护为保护环境,避免过量使用洗涤剂,请将需要更换的室内的xx筐内。
xx置于浴紧急出口每层楼有两个紧急消防楼梯可以使用,您房门背后有指示说明,紧急出口标志灯有楼层走廊也可看到。火警如发生火警,请立即由离您房间最近的安全信道撤离,不要使用电梯,走火图有您的房门后面,详情请按“大堂副理”键联系。酒店服务指南安全设施酒店保安实行二十四小时巡逻,安全起见,我们建议阁下关好门,并使用防盗眼,请勿随便开门给任何陌生人。如需协助,请致电“大堂副理”。客房服务HousekeepingServiceLoanofArticlesWehavepreparedsomearticlesforyourtemporaryusesuchascalculator,stapler,dictionary,spareplug,computerconnectioncord,iron&ironplate,etc.Pressthekey“Housekeeping”forsuchservice.EnvironmentalProtectionForthesakeofenvironmentalprotectionandavoidconsumingtoomuchdetergent,pleaseplacetheusedtowelsinthetowelbasket.酒店服务指南EmergencyExitTwoemergencyfireexitstaircasesareavailableforeachfloor.Anindicationmapforthispurposeisatthebackofyourroomdoorandyoucanalsofindtheemergencyexitlampatcorridor.FireAlarmIncaseoffirealarm,immediatelyleaveyourroomtothesafetypassageawaynearesttoyou.Besurenottouselift.Thefire evacuation routeplanisatthebackofyourroomdoor.Pressthekey “DeputyAssistantManager ”fordetails.SecurityFacilitiesHotelsecuritypersonnelcarryout24-hourspatrolinthehotel.Youarerequestedtoshutthedoorandlookatthecallerthroughpeepholebeforeopenthedoor.Don’topenthedoorwhenyouarenotfamiliarwiththevisitor.Pleasecontact“DeputyAssistantManager”foranyassistance.酒店服务指南客房服务HousekeepingService住宿规定亲爱的xx:根据公安局规定,所有住客须遵守以下的 xx住宿规定:一、 xx住宿时,应出示可以证明身份的护照、身份证、回乡证等有效合法证件,旅馆方能办理住宿。二、 xx住宿时,应把贵重物品和现金托交所在住宿的旅业单位保管,并办理好托管手续,否则后果自负。三、凡是来访客人,都必须征得旅馆和xx的允许,并经验证登记后,方能进入客房。四、 不准私留客人住宿或转让床位,包房(床)xx如需临时外出住宿时,就事先通知旅馆。五、 严禁将xx、易爆、剧毒和放射性等危险品带入旅馆。六、严禁在客房内使用酒精炉、煤油炉、电炉等用火、用电设施进行烹饪或煮食物活动。七、 携带枪支、武器者必须据实登记,自行妥善保管或交由公安机关、旅馆保卫部门代为保管。八、严禁在旅馆内招娼、吸毒、非法同居和投机倒把等危法犯罪活动。酒店服务指南九、 自觉遵守旅馆各项卫生规定,不准携带任何禽畜或一切腐烂等有碍卫生的物品进入旅馆。十、要自觉遵守旅馆各项规章制度,服从旅馆从业人员的管理,爱护旅馆的一切公共财物。客房服务HousekeepingServiceAccommodationRegulationsDearguests:AccordingtotheregulationsformulatedbyYingtanSecurityBureau,eachguestisrequestedtoobservethefollowingregulations:1、Onlyonthepresentationofyourlegalorvalididentificationcertificatessuchaspassport,酒店服务指南identificationcard,home-goingpermit,etc.Canyoubeallowedtobechecked-intothehotel;2、Hotelguestisrequestedtoleavevaluablesorcashtothehotelforsafetykeepingandcompletenecessarytrusteeshipprocedure,otherwisethehotelshallnotberesponsibleforsuchloss;3、Anyhotelvisitormustfirsthavethepermissionhotelorthehotelguest.Onlyaftertheverificationvalidcertificateofthevisitor,canhe/shebeallowedtoentertheguestroom;
fromtheofthe4、Hotelguestisnotallowedtokeepthevisitorforthenightorchangeroomwithouttheapprovalfromthehotel.Whentheguestwhohasbookedaroomforhim/heralonewishestobeawayfromthehotelforthewholenight,he/shemustinformthehotelinadvance;酒店服务指南5、Articlesofinflammable,explosive,poisonousandradioactivityarestrictlyforbiddenbebroughtintothehotel;6、Strictlyforbidtocookfoodbymeansofalcoholstove,kerosenestoveorelectricstoveorbynakedfireandotherelectricappliance;7、Registrationisrequiredfortheguestwhohasbroughtfirearmsandweaponsandthefirearmsorweaponsshouldbekeptbyhimselforsubmitittothelocalsecuritybureauorhotelsecuritydepartmentforproperkeeping;8、Illegalandcriminalbehaviorssuchasprostitute-visiting,takingaddictivedrugs,gambling,illegalcohabitingandspeculationandprofiteeringinthehotelarestrictlyforbidden;9、Observethehotelregulationsonhygienicwork.Donbringanimals&fowlsorrottenarticlesintothehotel;
’t酒店服务指南10、Observevarioushotelregulationsandmanagement,cherishthehotelpublicproperty;Theaboveregulations areissuedbyYingtanSecurity Bureau。餐饮服务Food&BeverageService酒店服务指南会议及宴会设施 Meeting&BanquetFacilities酒店服务指南xx服务RecreationServicexx设酒店三楼,沐足设酒店三楼健身房娱乐服务EntertainmentService卡拉OK设酒店xx棋牌室酒店服务指南设酒店xx美容美发中心安全服务SecurityService酒店安全系统xx细致、体贴入微。先进的电视监控、消防预警喷淋系统及完整的消防设施,训练有素的保安总门及严格的安全保密制度等,均给您的安全提供可靠的保障。在这里,您方方面面的安全都是我们的第一关注。酒店不仅给您“xx”,更给您“放心”。1、房号保密制度 2、会客酒店服务指南3、消防设施4、酒店保安5、监控中心6、防盗眼7、禁止吸烟8、房间钥匙9、紧急疏散图10、紧急报警11、安全措施12、防火守则13、敬告xx酒店服务指南安全服务SecurityServiceWell-ConsideredandMeticulousSecurityServiceThehotelsecuritysystemcanprovideeveryguestwithwell-considered,meticulousandpersonalsecurityservice.Wehaveadvancedcomputerizedmonitoringsystem,firealarmandautomaticsprinklersystemandcompletefirefightingsystem.Well-trainedsecuritydepartmentwithstrictsecuritysystem,etc.Alltheseensureyourperfectsafetywhileyourstayinourconcern.thishotel.YourpersonnelsafetyisthepriorityofThehotelwillgiveyounotonly,Sweetness,butalso,restassured.1、RoomNumberSecuritySystem2、ReceivingVisitor3FireFightingFacilities4 HotelSecurityPersonnelMonitoringCenter6Anti-burglaryViewingHotelNoSmoking8RoomKeyCardEmergencyEvacuationMap10EmergencyAlarm11SafetyMeasures12FirePreventionRegulations酒店服务指南13NoticestoGuests安全服务SecurityService房号保密制度为使xx免受骚扰,如果与本酒店xx通话,请说xx姓名,经xx同意后,方由接线生代为转接。会客鉴于安全原因,外来访客请办理会客登记手续,客房的会客时间不得超过晚上23:00。欲留宿者凭有效证件与大堂接待处联系,办理入住手续
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