出口业务善后写作指南

1、出口业务善后写作指南1出口业务善后当出口方（或议付行）向开证行提交整套单据后，业务就进入了善后阶段。此时，开证行会对所提交的单据进行审核，以确定其表面上是否符合信用证条款。如果开证行对单据没有提出异议，说明出口方已得到开证行的付款保证。进口方在目的港接受货物后，本笔交易就可视为顺利完成。出口方收汇后即可办理出口收汇核销、退税等手续。但如果开证行认为单证不一致，就会拒付。这对于出口商来讲，无疑意味着以银行信用为基础的信用证付款方式失败。收到银行的拒付通知后，出口方一定先要确定遭到拒付的原因，与国内议付行相配合，做好应变工作，共同把因无法正常收汇而产生的风险和损失降至最低。同时还应迅速与进口方联络

2、，寻求解决办法，尽量说服进口方接受货物作好必要的补救准备（将货转卖、运回国内等）。另外，进口商收到货物，常因货物与合同不符等原因向卖方提出索赔。此时，卖方须对此作出正确处理与答复。 2出口业务善后写作 拟写善后函是出口方在本阶段的一个重要步骤，它是对整笔业务的回顾，这对于确立买卖双方间长期的业务关系是非常有帮助的。由于面临的情形不同，善后函又可分为如下两大类： 一 、开证行接受单据时的善后函 二、遭到开证行拒付时的善后函 3开证付款（或承兑付款）时的善后函由于此时整笔交易进展得非常顺利，业务善后函在写法上就显得相对比较简单。出口方可以回顾该笔交易中值得肯定的地方，诸如感谢对方所做的努力，对交易

3、增进了双方的了解表示高兴等，也可以展望未来，如希望能继续扩大合作，收到更多的订单，建立长期业务往来关系， 或借此推荐新产品等等。此函结构一般为：回顾本交易、扩大合作、介绍新产品4Sentence patternWe are pleased to receive the proceeds under L/C No. YKE5395We are glad to know that the issuing bank has honored our draft against L/C No. ET673.We hope this deal will be the basis of the furthe

4、r development of our business relationship.We can ensure that you will find the consignment to your entire satisfaction. We are looking forward to your repeat orders,We trust that through our joint efforts, we will have a more profitable future.We would like to take this opportunity to recommend to

5、you our new products.5二、遭到开证行拒付时的善后函 虽然这类善后函会因单证不符的内容不同而写法各异，但总的来说，出口方应当首先分析拒付的原因是否对进口方履约（如进口报关等）造成了障碍，并采取相应的措施尽力弥补，同时也可以强调单证不符点是细微的，并不影响实际商品品质，不会对进口方的实际利益造成损害。 当然，由于出口方此时处于极不利的地位，语气应当诚恳、委婉并且具有说服力，以赢得买方的谅解，比如对由此造成的不便表示抱歉，回顾双方以往的愉快合作等。有时作出一些具体让步或适当的补偿，也是必要和明智的。此函结构一般为： 解释单证不符的原因、强调交易的实质、寻求解决办法。6Sente

6、nce patternWe are very concerned to receive the Notification of Dishonor from the issuing bank for L/C WFR2651.We feel deeply sorry for the mistake in our negotiation documents, which is made as a result of our clerks carelessness.After investigation of the matter, we found it was a typing mistake m

7、ade by our new clerk.We are really sorry for all the inconveniences we have brought to you.We really hope this incident will not affect negatively our friendly cooperation.7We can guarantee that the quantity of the goods is exactly in line with the stipulations of the relative contract.Since our goods have been shipped on time, would you be kind to make the payment through your bank.You may rest assured that such a mistake will never occur again.Could you kindly instruct your banker to accep