简单全套外贸英文邮件

1、1. 向顾客推销商品Dear Sir:May 1,2001Inquiries regarding our new product,the Deer Mountain Bike,have been coming in from all parts of the world. Reports from users confirm what we knew before it was put o n the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2.

2、 提出询价Dear Sir:Jun.1,2001Truly3. 迅速提供报价Dear Sir:June 4,2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It give s us great pleasure to send along the technical information on the model together with th e catalog and price list. After studying the prices and terms of t

3、rade,you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir:June 8,2001We have received your price lists and have studied it carefully. However,the price lev el in your quotation is too high for this

4、 market,If you are prepared to grant us a discou nt of 10% for a quantity of 200,we would agree to your offer. You should note that som e price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs:June 12,2001Thank you for your letter of

5、June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas o f prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However,for your order we have

6、kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs:June 12,2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. W e must ask you for a keener price in respect to future orders

7、. At present the best discoun t offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir:June 15,2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepa red to give your pr

8、oduct a trial,provided you can guarantee delivery on or before the 20 th of September. The enclosed order is given strictly on this condition. We reserve the rig ht of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir:June 20,2001Thank you very much for your o

9、rder of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispat ch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen:June 18,2001Thank you for your order No. 599. In order to execute it,please open an irre

10、vocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep.20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir:June 24,2001Thank you for your letter of June 18 enclosing details of your terms. According to you r

11、request for opening an irrevocable L/C,we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor,valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir:Sep. 1,2001We are sorry to report that in spite of our e

12、ffort,we are unable to guarantee shipme nt by the agreed date due to a strike at our factory. We are afraid that your L/C will be e xpire before shipment. Therefore,please explain our situation to your customers and secu re their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen:Sep

13、t. 5,2001We received your letter today and have informed our customers of your situation. As r equested,we have instructed the Beijing City Commercial Bank to extend the L/C up to a nd including September 30. Please keep us abreast of any new development.12. 抱怨发货迟延Dear Sirs:Sept. 25,2001Concerning o

14、ur order No. 599 for 200 mountain bikes,so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage,if it is confirmed. We have given our customers a definite assuranc e that we would supply the goods by the end of Septe

15、mber. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen:Sept. 30,2001In response to your letter of Sept.25,we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that d eveloped engine trouble and

16、 had to put into port for repairs. The trouble was not seriou s,and the vessel is now on her way. She would arrive at your place tomorrow or the nex t day.Truly14-1 取消订货Dear Sirs:Oct. 2,2001We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment d

17、ate of Sept. 30. Since you have failed to uphold your end of t he agreement,we find it necessary to cancel our order. Unfortunately,our buyers canno t wait indefinitely for the units. We are sorry that it is necessary to take such a drastic ste p.Sincerely14-2 谅解迟运原因Gentlemen:Oct. 2,2001We have rece

18、ived of your notice of delay of shipment due to mechanical troubles on t he ship. We are pleased that the order is now on its way. Thank you for the notice. We a re eagerly awaiting the ship''s arrival.Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs:Oct. 4,2001Upon arrival of your shipment,the ship

19、''s agents noticed that case No. 5 was damage d and notified us. The number of articles in the case is correct according to the invoice,but the following articles are broken:(List of articlesAs you will see in our survey report and of the ship''s agents'',that these units are

20、 d amaged and quite unsaleable. Please send us replacements for the broken articles;we aw ait your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs:Oct. 8,2001Thank you for informing us of the damaged shipment. Since the units were packed wit h the best of care,we can only assume that the cases

21、were handled roughly. We therefor e urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen:Oct. 8,2001As soon as we got your letter we got in touch with the packers and asked them to lo ok into the matter. It appears that the fault lies with the packaging materials used. We ha ve since corrected the mistake. We