国家开放大学电大《管理英语四》网络核心课形考网考作业附答案

1、国家开放大学电大管理英语四网络核心课形考网考作业附答案第一套一、 选择填空题（每题 10 分， 共 5 题）题目 1 This project is too big for me to finish on time.（c）选择一项：A. Please do me a favorB. That is a daydreamC. Ill give you a hand题目 2 I think things have been a bit difficult for us the last couple of months._A_. Weve been working hard, but still

2、getting behind.选择一项：A. Youre rightB. Im afraidC. I dont think so题目 3AT&T found that employees with better planning and decision-making skills were _A_ to be promoted intomanagement jobs.选择一项：A. more likelyB. more likeC. more unlikely题目 4The Human Resource Managing Department at Honda is given specif

3、ic instructions _C_ employ the bestpossible workers.选择一项：A. how toB. on what toC. on how to题目 5The responsibilities in handbook _B_ that managers have to be concerned with efficiency and effectiveness inthe work process.选择一项：A. implyB. indicateC. interrupt题目 6二、 阅读理解： 根据文章内容， 判断正误（共 50 分）。Who Killed

4、 Nokia?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1)that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didnt seethe disruptive iPhone coming.It has also been argued that it was none o

5、f the above. Nokia lost the smartphone battle because of divergentshared fears among the companys middle and top managers which led to company-wide inertia that left itpowerless to respond to Apples game.Based on the findings of an in-depth investigation and 76 interviews with top and middle manager

6、s,engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and thatfrightened middle managers were scared of telling the truth.The fear that froze the company came from two places. First, the companys top managers had a terrifyingreputation. Some memb

7、ers of Nokias board and top management were described as “extremely temperamental”and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didntwant to hear. Secondly, top managers were afraid of the external environment and not meeting their q

8、uarterlytargets, which also impacted how they treated middle managers.Top managers thus made middle managers afraid of disappointing them. Middle managers were told that theywere not ambitious enough to meet top managers goals.Fearing the reactions of top managers, middle managers remained silent or

9、 provided optimistic, filteredinformation. Thus, middle managers directly lied to top management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resourcesbeing allocated elsewhere if they delivered bad news or showed that they were not bold or ambitio

10、us enough toundertake challenging assignments.Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection.This led middle managers to over promise and under deliver. One middle manager told us that “you can getresources by promising something earlier, or

11、promising a lot. Its sales work.”While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risksgenerating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff.Nokias top managers should have encouraged saf

12、e dialogue, internal coordination and feedback to understand thetrue emotion in the organization.操作提示： 正确选 T， 错误选 F。1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. F2. Nokias middle managers were frank to tell the truth, but the top ones didnt listen to th

13、em. F3. Nokias top managers were too moody to hear anything good but harsh. T4. Middle managers in Nokia delivered results more than they promised earlier. F5. Nokias top managers should have had better conversation techniques to encourage internal coordination andtruth. T第二套一、 选择填空题（每题 10 分， 共 5 题）

14、 Could you give us a speech on management functions some day this week?（C）选择一项：A. Thata good ideaB. No, I already have plansC. Id love to, but Im busy this week题目 2 We could let some of the staff work from home._A_? Thats a good idea.选择一项：A. Do you have any good ideasB. What do you think of itC. Is

15、there anything else题目 3_A_ his anger the employees called him Mr. Thunder, but they loved him.选择一项：A. Due toB. In spite ofC. Because题目 4It is through enthusiasm and quiet intensity _C_ we transform creativity and vision into the technologies.选择一项：A. thatB. /C. which题目 5The responsibilities in handbo

16、ok _B_ that managers have to be concerned with efficiency and effectiveness inthe work process.选择一项：A. implyB. indicateC. interrupt题目 6二、 听力理解： 听录音， 选择最佳答案（共 50 分）。操作提示： 通过下拉选项框， 选择答案。1. What kind of role is Melinda taking on for her job?（C）A. HR manager.B. Project manager.C. Project coordinator.2.

17、How long will Melinda be trained for her new role?（B）A. One month.B. Half a month.C. One year.3. How often should Melinda report to the board on the progress of the project?（A）A. Once a month.B. Twice a month.C. Once a week.4. What kind of contract can Melinda sign with outside contractors?（B）A. Per

18、manent worker contract.B. Standard temporary-worker contract.C. Standard industry contract.5. Which one does NOT belong to Melindas responsibilities?（A）A. Formulate the industry standard of payment.B. Manage and coordinate her project team.C. Report the project progress to the board.第三套一、 选择填空题（每题 1

19、0 分， 共 5 题）题目 1_C_identify the problems that have been occurring?Well, as you know, the problems we had with Gary caused a lot of friction among the team.选择一项：A. What would youB. Will youC. Are you able to题目 2 If you cant say what youve come to say at the meeting, whats the point?_B_,but I think you

20、 might need to change your approach somewhat.选择一项：A. I am not sureB. I can see thatC. I know that题目 3When the message finally reached the Command Center, it _B_ “mutated” to become “Send three andfour-pence, were going to a dance.”选择一项：A. wasB. hadC. have题目 4Every time I tried to say something, he w

21、ould _B_ to something else.选择一项：A. move offB. move onC. move over题目 5If demand is rising but the firm _C_ from communication failure, then stocks will fall and there will beunderstaffing.选择一项：A. has been sufferingB. is going to sufferC. is suffering题目 6二、 阅读理解： 根据文章内容， 判断正误（共 50 分）。Habits of Highly

22、Effective CommunicatorsIts no secret that good leaders are also good communicators. Indeed, communication and leadership areinextricably tied. How can you galvanize, inspire or guide others if you dont communicate in a clear, credible andauthentic way? Here are 5 essential communication practices of

23、 effective leaders:1. Mind the say-do gap. Trust is the bedrock of effective leadership your behavior is your single greatestmode of communication, and it must be congruent with what you say. If your actions dont align with your words,you are storing up trouble for the future.2. Make the complex sim

24、ple. Effective leaders distill complex thoughts and strategies into simple,memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarifywhat you want to say, look out for technical jargon and avoid business speak, which add complexity. Say whatyou mean

25、in as few words as possible.3. Find your own voice. Use language thats distinctly your own; let your values come through in yourcommunication. Correct use of language and grammar are important, of course, but dont become overly fixatedon eloquence for eloquences sake; concentrate on being distinct a

26、nd real. People want real, people respect real,people follow real.4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you careabout. Dont hide behind a computer and only interact with people electronically see them face to face andvoice to voice, and interact with them in a real, substantial way. In todays environment, where people are oftenburned out, its important for employees to have a personal connection with you and the work you be