商务英语期末复习

商务英语期末复习商务英语期末复习商务英语期末复习资料仅供参考文件编号：2022年4月商务英语期末复习版本号：A修改号：1页次：1.0审核：批准:发布日期：freelance自由职业的[ˈfri:lɑ:ns]Yousellyourworkorservicestoanumberofdifferentcompanies.自由职业你把你的工作或服务卖给许多不同的公司teleworking远程工作；在家办公;Youworkforacompanyfromhomeviaemail,phoneortheInternet电子办公你在家中通过电子邮件、电话或互联网为一家公司工作，job-sharing分担工作制Youdoyourjobforpartoftheweekandanotherpersondoesitfortheotherpart.分担工作你在这周做了你的这份工作的一部分，另一个人做另一部分shiftwork换班工作Youworkduringdifferentpartsoftheday(egnights).轮班工作你在一天中的不同时段工作（如夜班）part-time兼职;半日工作Youonlyworkforsomeottheweek(notfull-time).兼职工作你只工作了一周（不是全职）。temping打临时工，做临时工作，打零工Youworkfordifferentcompaniesforashorttimewithoutapermanentcontract.临时工作你在不同的公司工作很短的时间没有一个永久的合同。consultancy顾问工作，顾问职位;咨询公司;[kənˈsʌltnsi:]Youaren’temployedbyacompany,butarepaidtogivespecialistadvice.顾问公司；咨询公司你不是受雇于公司，但支付给专业的意见flextime弹性上班制;Youworkanumberofhoursperweekormonthbutyoudecidewhenyoustartorfinish.弹性制你每周工作几个小时或一个月，但你决定当你工作的起始时间hot-desking办公桌轮用制（按需要或依照轮流制度分配办公桌，而不是给每位员工桌子）;Youdon’thaveapermanentplaceorofficetoworkat,butyoufindaplacetoworkwhenyouarrive.办公桌轮用你没有一个固定的办公地点，但当你需要办公室可以找到一个办公地点Howtojob-shareWouldn'titbeniceiftheworkingweekfinishedonWednesday

Withajob-share

itcan.Here'stheessentialguidetomakingitwork.如果工作都在星期三完成，那岂不是很好吗？有工作共享就可以做到。这里是使它工作的基本指南。(0)FindtheperfectpartnerFindsomeoneyoulike.'Bepreparedtocommunicateandsharecreditandblame,saysCarolSavage,themanagingdirectorofFlexecutive,aflexibleworkingconsultancy.creditandblame信用和责任；director主管，主任；flexible灵活的；consultancy顾问工作，顾问职位;咨询公司Openyourmind敞开心胸Bossesshouldconsiderrequestsforflexibleworkingfromemployeeswithchildrenundersix.Soembrace[imˈbreis]thebenefits:'Twiceasmuchexperience,skills,brainpowerandenergy.'Savagesays.老板应该考虑从事六岁以下的儿童工作的员工的灵活性要求。那么包含的利益：“双倍经验、技能、智力和精力。”（2）Planfordisaster灾难计划Alwaysdiscusstheworst-casescenarios.情境[siˈnɑːriəu]WhenMargaretMills,ateacher,lostherjob-sharepartnerbecauseofafamilyillness,areturntofull-timeworkseemedinevitable.'Wehadbeenover-optimistic.Ididmanagetofindsomeoneelsewhofittedinwithme,butIwasverylucky.'经常讨论假设最坏的情况。当米尔斯玛格丽特，一位老师，因为一个家人的疾病失去了她的工作伙伴，回到全职工作似乎是不可避免的“我们一直过于乐观。我确实找到了一个适合我的人，我很幸运。”（3）Getorganised有组织性的Planthesystemforhandingworkovercarefullyandplaytoeachother'sdifferentstrengths.Delegate[ˈdelɪgət]theworkloadaccordingtoeachother'sparticular独有的skillsandqualities.仔细制定工作移交制度和发挥个人特长。根据每个人的特殊技能和素质来委派工作量。（4）Setyourlimits规定你的极限Managersshouldclarifywhattheyexpectintermsofhours,availabilityandresults,andemployeesshouldmanagetheiremployer'sexpectations.SueOsborn,ajob-sharerfor21years,says,'We'reoftenaskedtodofive-dayweek经理应该说明根据他们所期望的时间，可用性和结果，员工应该能解决他们的雇主的期望。奥斯本，工作21年来，工作员说，“我们经常被要求每周五天工作日”（5）Putpentopaper把笔放在纸上Agreeinwritingarrangementsforholidays,parentalleave[pəˈrentlli:v],retirement[rɪˈtaɪəmənt],etc.Everyoneshouldknowwheretheystandfromthebeginning.同意假期的写作安排，产假，退休等，每个人都应该知道他们从一开始就站在哪里。（6）Don'tfeelguilty不要觉得内疚Donotworkuntil1amathometomakeupfornotbeingintheofficeeveryday在家里不要每天工作到凌晨1点来弥补不在办公室（7）Twobecomeone二合一Clientsmaynotlikehavingtodealwithtwopeopleworkingcloselytogether.AsSavagesays:'Ajob-shareshouldbelikeamarriage-onevoice,oneunit.'客户可能不希望面对两人紧密合作。一份工作的份额应该像一份婚姻：一个声音，一个单位Presenttenses各类现在时态0Evenathome,alwaysset(set)yourselfatimetable.1Youneed(need)tofindaquietplacetowork,wheretherearenodistractions干扰.2Ifyoucommunicate(communicate)withaclientonthephonetodayratherthanface-to-face,it’sstillimporttodressforworkasnormal.如果你今天与客户电话沟通，而不是面对面，穿正常的工作服依旧重要。3Nowthatyouhaveescape(escape避开)fromtheoffice,you’llstillneedpeace安心andquietathome.Don’tanswerthedoortoneighboursormakesocialcalls.4Onceyouhavebeenworking(work)fromhomeforawhile,youmightfeelabitlonely.Itmightbeworthgoingintotheofficeonceortwiceaweek.5Afteryouhavebeen(be)atthecomputerforafewhours,remembertotakeabreak–whynotleavethehouseandgoforawalkoutside?

6Bestrong.Whenafriendcallsandasksyououttolunch,saywhatyouwouldsayinanyotherjob:’SorrybutIamworking(work)onsomethingatthemoment.Howaboutafterfiveinstead?

7Makesurecolleaguesandclientscanreach联系到youandanswer(answer)thephoneasthoughyouareintheoffice.Life’sallaboutmakingconnections建立人脉Toyou,networking人际网mightmean(1)attendingaconferenceortradefair商品交易会eventtomeetnewclientorpartners.Oritcouldbethecoffeebreakatworkwhereyoushare(2)ideaswithcolleaguesinotherdepartments部门.Butnowadaysnetworkinghasbecomeaneventinitself.Forexample,PricewaterhouseCoopers普华永道会计师事务所offeritsfemalestaff职员的aformalnetworking(3)groupcalledPwCwomen.With900members,itorganises组织events事件rangingfrom从··排列informaldrinkseveningstocoaching辅导events.TinaHallet,whois(4)responsible尽责的forthegroup,saysthatshegotinvolved(5)in涉及networkingbecause‘I’dgottoareasonably合理的seniorlevel高级水平andIwantedtohelpotherpeopletomaximise发挥theirpotential潜能.’Youdon’thavetobeseniorto(6)runanetworkthough.VickyWoodandSallyHopkinshadtheideafortheCityGirlsNetworkwhentheyfirstmovedintoLondon’scorporate公司的worldandwonderedhowtogetto(7)knowotherwomen.‘Wecouldn’tfindanythingforpeoplewithnoexperience.Sowethoughtwe’dstartourown.’Fromtwelvefriendsmeetingregularly经常,itrapidly迅速地grewto250membersfrommanydifferentorganisations.It’sagreatwayto(8)makeusefulcontacts联络andbringinpotential潜在的business.FionaClutterbuckisco-chair联合主席ofanetworkforthebankABNAMRO.‘Womentendtothinkofnetworkingas(9)socialisingandgiveitlowpriority优先权.’Butgiventhechance,womenwillnetwork–asthebank’slast‘speednetworking’eventdemonstrated显示.‘Withover100womenandmen,itwasagreat(10)success.Itisamazinghowmanypeopleyougettomeetfromdifferentpartsoftheorganisation组织，机构，团体.’Matchtheexpressionsonthelefttotheresponsesontheright.0.I’dliketointroduceyoutoMark.B.Hello,Marek.Howdoyoudo?

1.Nicetomeetyouatlast.D.Pleasedtomeetyoutoo.2.Doyoutwoknoweachotheralready?I.Well,we’vespokenonthephoneafewtimes.3.Wouldyoulikeacoffee?C.Thanks.4.Sohaveyouenjoyedthismorning? J.Yes,itwasveryinteresting.5.Isthisyourfirsttimeatoneoftheseevents? A.Yes,itis.Andyou?6.MayIjoinyou? E.Sure.7.You’reacolleagueofMartinObach,aren’tyou?K.That’sright.HeworksinourBarcelonaoffice.8.Howdoyouknowhim?L.WewerebothatElcotiltogether.9.Howmanychildrendoyouhave?F.Two.Twins.10.HaveyoualwayslivedinLille?G.Yes,mostofmylife.11.IknowyourcompanyislookingforapartneronthisThaiproject.H.Yes.Isthatsomethingyoumightbeinterestedin…

2）Thepast过去时DearSirorMadam,I（0）saw(see)youradvert广告forthepostofClientServicesExecutive总经理inyesterday’snewspaperandIwouldliketoapplyfortheposition职位.Asyoucanseefrommyattached附加的CV简历,I（1）havebeenworking(work)formycurrentcompanyforovertwoyears.I（2）joined(join)MacKintyreandCoin2007andsincethen,I（3）havehad(have)manyopportunitiestodevelopmyskills.However,I（4）havebeenconsidering(consider)acareerchangewithanewchallengeforanumberofmonthsandthisseemsliketheperfectmomenttomakethatmove.Iseefromrecentpress新闻报道reports报告thatyourcompany（5）hasexpanded(expand扩大)itsoperations经营inChinaandtherefore因此IwouldliketodrawyourattentiontomydegreeinOriental东方StudiesandMandarin北京话whichI（6）completed(complete完成)in2006.Combinedwith结合mycurrentMBA,whichI（7）havebeenstudying(study)forpart-timeatthelocaluniversity,IfeelthatIwouldbeanasset有价值的人toyourcompany.Pleasealsonotethatmycurrentmanager（8）hasagreed(agree)towriteareference证明andcanbecontacted联络on02078576785.MBA:工商管理学硕士Ilookforwardtohearingfromyou.Yoursfaithfully忠实地DanielLewisMemoYouareaseminarorganizer.Youwanttocheckdetailsforaneventnextweekwithyourtwoassistants.Writeanemailtoyourstaff.Write40-50words.Sywhichroomsyouhavebookedfortheevent.Akthemtoconfirmtheschedulewithsecurity.Eplainthatoneparticipantwillbelate.From:[student'sname]Subject:ConfirmationofseminardetailsDate:XXXXTo:AssistantseminarorganizersPleasenotethatIhavebookedRooms101and102fortheseminarnextweek.I'dbegratefulifyouwouldnowconfirmthisbookingandthefinalschedulefortheeventwithsecurity.AlsonotethatMrSinghwillbeonehourlateontheMondaymorning.Youareahumanresourcesmanagerforalargemanufacturingfirm.Toofferstaffbetterhealthnsurance,thecompanyhasrecentlychangeditsinsurancecompany.Arepresentativefromtheinsurancecompanyisvisitingtopresentthenewpolicy.Inyourmemoyoushould:*saywhathashappened*announcetherepresentative’svisit.*saywhenandwherehispresentationwilltakeplaceTo:Allstaff

From:HRManager

Date:19March

Subject:Arepresentationfromthenewinsurancecompany

Asyouareprobablyaware,wehasrecentlychangedourinsurancecompanytoprovideyouwithbetterhealthinsurance.Therefore,arepresentativefromthenewinsurancecompanyisvisitingus.PleasenotethathewillgiveapresentationonThursday27Marchat4.30pmintheconferenceroomtooutlinethenewpolicy.Anystaffiswelcometoattend.TagsthatcanendmiseryoflostluggageGlobalbagtagwas(0)setupsixyearsagobyhusband-and-wifeteamChrisandAlisonTrueloveontheirreturnfromaholidayinAustralia.Thecoupledecidedto(1)launchG,whichsellssecuretagswhichtravellersattachtotheirluggage.Theystartedto(2)charge￡9.95pertaginthefirstyear,followedbya￡2.95subscription(3)feeforthefollowingyears.Customersactivatethetagonlinewiththeirhomeaddressonanonlinedatabase.Ifluggageislost,thepersonwhofindsitcanlogontotheGlobalbagtagwebsiteandreportthemissingitems.MrTruelovesaid:‘Wehaveseenahuge(4)growthinordersastravellersrealisetheycannotrelyontheairlinestolookaftertheirbags.Itisactuallyaverysimple(5)concept.’Globalbagtagisnowplanningto(6)branchoutintostickersforitemsincludingmobilephones,MP3players,keysandlaptops.3）WillandthefutureWill和将来时0I’mjustphoningtoconfirmthatIwillbe/aminmyofficebyten.1Don’tworry.IpromisethatI’llcall/‘mcallingyoubackstraightaway.2Inflationprobablywon’trise/won’thaverisenabovethreepercentthisyear.3We’llrun/‘rerunningseminarseverydaynextweeksoIcan’ttakeanytimeoff,I’mafraid.4Afterthat,I’llhave/‘mgoingtohavearestinmyroombeforethisafternoon’ssessionstarts.5Thehotelhasascheduledshuttlebustothetrainingcentre.Ithinkitisgoingtoleave/leaveseveryhalfhour,butletmecheckforyou.6Securityopen/willbeopeningthebuildingateighttomorrowinsteadofnine.7Webeginatnine.Sobythetimehearrivesatninethirty,thefirstsessionwillhavestarted/willbestarting.8Hesayshe’sgoingtoleave/‘llhaveleftatthreetocatchaflighteventhoughheknowsitdoesn’tfinishuntilfour.9I’msureyou’rereceiving/‘llbereceivingsomethinginthepostinthenextcoupleofdays,butIcancheckwithmycolleagueifyoulike.HowtodelegateNewmanagersoftenfinditdifficulttodelegatethetaskstheyusedtodo.Butgettingotherstodowhatyoudidsowellisakeytogoodmanagement.1ATailorworktotheindividualItshouldbechallengingandmakeuseoftheirspecificskillsthatyoumaynothave.2EDelegatecompletetasksThisismuchmoresatisfyingforthepersondelegatedtothanbitsandpieces.Ifpeoplefeeltheyhaveownershipofawholemanageableproject,theywillusuallyrisetothechallenge.3CGiveincentivesDon’tstartbysaying‘Iknowyou’rereallybusyanddon’thavetimeforthis,but…’Explainwhythejobisimportantandwhyyouhavechosenthem.Alsoexplainwhattherewardsare—possiblyfinancialorpsychological.4DDefinetheexpectationsandobjectivesSpecifywhatresultsareneeded,thedeadline,andhowoftentheemployeeshouldupdateyou.5GAvoidmisunderstandingAfteryouhavebriefedtheperson,askthemtoexplainbacktoyouwhatthey’regoingtodotoensuretheinstructionsareclear.6FLetgoDon’tcheckuponthem.Makeyourselfavailabletoanswerquestionsbutallowthemspacetoworkontheirown.7BBepostiveGivelotsofpraise,helpfulfeedbackandconstructivecriticism.Itboostsconfidenceandsavestimenexttime.Tip1:Keepthetitleofthereportshort.Itonlyneedstotellyourreaderthesubject.Tip2:Divideyourreportintosectionstomakeiteasiertoread.UseheadingssuchasIntroduction,Findings,Conclusions,Recommendations.Tip3:Statetheaimofthereportintheintroduction.Thiswillincludewhyyouhavebeenaskedtowriteitandwhatyouwillhavedonebytheend.Tip4:Inthefindingssectiondescribethefactsandinformation.Avoidgivingyouropinionatthisstage.Reporton_visitstowebsiteandproposedmarketingstrategy___In