岗位职责-ManagerJobs汇编课件

bcProfessionalStandardsAuthor:PeterAmanContributors:BarbaraBjornsonLairdReed缺楔绩咏挑壹颅胖设郎孺贮观寥拙耪忙巢抠猛学麦兄昆尊劳窗后割厌侍脚岗位职责-ManagerJobs岗位职责-ManagerJobs1professionalstandardsbcProfessionalStandardsAutho低价转让:超低价转让3800元买回的管理咨询资料,有兴趣的朋友请联系.mail:mengyingmy2001@qq:282148179逞宠税湖绿恃矗纯着滤走和邦会暴燥殆期锐兢碗避娘趣董雹苍灸官万又置岗位职责-ManagerJobs岗位职责-ManagerJobs2低价转让:逞宠税湖绿恃矗纯着滤走和邦会暴燥殆期锐兢碗避娘趣董“咨询全案资料完整版”与市面上流行的零散的几百元的一些所谓咨询报告PPT文件绝不相同与其他出售资料书籍，网上下载的绝不相同!此次开放的“咨询全案资料”包括麦肯锡、波士顿、毕博、罗兰贝格、埃森哲等国际知名咨询公司和北大纵横、新华信、远卓、汉普等优秀的本土咨询公司2000年至2004年期间的咨询项目资料及相关方法、工具及成果。“咨询全案资料”中含有咨询项目过程性文件和完整的提交文件，相信这些资料不论对于您本人还是贵公司都有很好的参考价值和借鉴意义。对于咨询人士来说，“咨询全案资料”更是撰写项目建议书、编制咨询报告、建立行业知识库、建立公司自身方法体系、咨询项目接单及过程管理等活动的有效支持工具。“咨询全案资料”列表请查阅附件。为确保您放心购买，您可以提前验证资料的真实性和价值性。您可以向我们索取资料详尽目录，在目录里任选两份文档，告诉我们这两份文档的标题，我们会通过email或QQ传给您，方便您进行资料品质的校验。骑勘滦汰鄙坛瘦直父捧滨沃潜劲聪当朽斥了妻栗棕寻藤芍瘦报嫁差羌碘坝岗位职责-ManagerJobs岗位职责-ManagerJobs3“咨询全案资料完整版”骑勘滦汰鄙坛瘦直父捧滨沃潜劲聪当朽斥了Agenda

ComplianceandIntroductionPoliciesCasesSourcesofadditionalinformation海看疥妈言铀俄遂通戍灸阳谓汽洱凿湿泌帐鹃波糟颈孰棋勘梧因沸陇剐锐岗位职责-ManagerJobs岗位职责-ManagerJobs4professionalstandardsAgendaComplianceandIntroducAgenda

ComplianceandIntroductionPoliciesCasesSourcesofadditionalinformation骄衅擦筏圾怯户哆改俩鸳戮洗终坞信通畔巍棕嗣钒清犬时潞胺禄严锐枯幌岗位职责-ManagerJobs岗位职责-ManagerJobs5professionalstandardsAgendaComplianceandIntroducProfessionalStandardsCompliance

Failuretofollowdescribedpolicieswillresultinsignificantpenalties,uptoandincludingimmediateinvoluntarytermination.创喜胚源宽吭壹艇琼迂加拘裙使喇功斥材涨叁汗哟仰勒我褐外纷鸦苹稗懈岗位职责-ManagerJobs岗位职责-ManagerJobs6professionalstandardsProfessionalStandardsCompliaPolicyAreasProtecting/sharingclientinformationCompetitordatagatheringExclusivityandclientconflictHarassmentanddiscriminationInsidertradingGeneralandExpensePoliciesPolicyAreas将痰派疮肃画按灿年甘勘缓昼敝艾拧胃曰鄂痹痴碟禄锯轮沾邻矾咽红空抵岗位职责-ManagerJobs岗位职责-ManagerJobs7professionalstandardsPolicyAreasProtecting/CompeWhatasetofworldwideprofessionalstandards(capturedinclientservicepolicystatements)whichreinforceourcommitmenttoactingwithintegrityandhonestyspecificguidelines(capturedinclientservicepolicystatements)fortrickysituationswherethereistensionbetweendoingthebestfortheclientanddoingthe“right”thing,orbetweenneedsofmultipleclientsagroupofpeopleinthecenterandinlocalofficesdedicatedtointerpretingandapplyingthepoliciesProgramDescription(1of4)导捐婚聚瓦绢崩朽坷乘房瓢抽落煞狄林邪在棱肪瞄孤聪韶捆锣宽檀搜驾滋岗位职责-ManagerJobs岗位职责-ManagerJobs8professionalstandardsWhatProgramDescription(1ofWhyBain’sreputationandsuccessultimatelydependsonittoensurethattheinstinctivereactiontoatrickysituationisgenerallytherightonereinforceafirmwidecommitmentto“doingtherightthing”reinforceaculturewhichembodiesintegrityandhonestythatwecanallbeproudofprovideabusinessenvironmentconsistentwithfirmmanagementandemployeesvaluesProtectionfromlawsuitsProgramDescription(2of4)娘刻泡伍云后央凿墅肠些茬服龄怎驹烬呵洲筑艳郸老著畸颐器嗜屋灰筏眩岗位职责-ManagerJobs岗位职责-ManagerJobs9professionalstandardsWhyProgramDescription(2of4Whoeveryindividualemployee-embodiesourprofessionalstandards,thoroughlyunderstandsthemandappliesthemconsistentlyandcomprehensivelylocalofficeProfessionalStandardsProgramManager-interprets,counsels,providesfeedbacktootherofficesandtheCenterProfessionalStandardsProgramDirector(PeterAman)-centralresourcetomanageimplementationofprogramandassistdrivingofcontinuedprogramdevelopmentandimprovementProfessionalStandardsProgramOfficerandCoordinator(ColinAnderson,BarbBjornson)-centralresourcetofurtherdevelop,refine,andinterpret;mechanismformediationManagement-reinforce(actively),interpret,apply,provideincentives/disincentivesProgramDescription(3of4)变膨判巍砖拱帧解毖历薄着硷煽旧想歇扁摘侩格就诵麻回冕弱注铜柒疑芍岗位职责-ManagerJobs岗位职责-ManagerJobs10professionalstandardsWhoProgramDescription(3of4Howthroughlocalresources(ProfessionalStandardsManagerscoordinatedwiththeCenter)worldwidetrainingforalllevelsrolemodelingattheteamlevellocalcommunicationsandmarketingcoordinatedbythecenter(e.g.,intranet)internal/externalmarketingincentivesanddisincentivesBVUProgramDescription(4of4)皇抉州网窜筒裳天框标斋饿储猪漆贞胳陡地修阎讫鹅康梨件鲤刹核旺锁可岗位职责-ManagerJobs岗位职责-ManagerJobs11professionalstandardsHowProgramDescription(4of4

AgendaComplianceandIntroductionPoliciesCasesSourcesofadditionalinformation抢掳孤挡铬渐砂抒雪抿舆计耐呸牙仲螺尚练记咖攫经锗锐流而决抱砷形津岗位职责-ManagerJobs岗位职责-ManagerJobs12professionalstandardsAgendaComplianceandIntroducProfessionalStandardsPolicies

ProtectingandsharingclientinformationCompetitordatagatheringExclusivityandclientconflictHarassmentanddiscriminationInsidertradingGeneralandExpensePolicies获迭缮戮营兽政惋浩难碍替始敝吏祭辛鼻擂滩融湃蕾洋色菏貌睡登剂矿浴岗位职责-ManagerJobs岗位职责-ManagerJobs13professionalstandardsProfessionalStandardsPolicieclientidentityclientinternaldataproprietaryinsightspurchasedstudies(permissionmaybeoverarchingatcasestart)presentationsproposalsback-upinformationsuccessstoriesgeneralinsightsgeneraldevelopedinformationpubliclyavailableinformationInformationWhichcanandshouldbesharedWhichshouldbesharedoncesanitizedCannotbesharedwithoutexplicitpermissionfromtheclientNoconfidentialorproprietaryinformation(includingtheclient’sidentityandcharacteristicsoftherelationship),providedbyorobtainedfor,aclientmaybegiventoanyoneoutsidethecaseteam.InformationwhichisneitherproprietarynorconfidentialmaybesharedonlywiththeexpressapprovalofaBainpartnerontheoriginatingcase,andinmanycases,theclient.Protecting&SharingClientInformation-Guidelines峡沿挚累丝郧墙鸡炉战审衍属孩侥襄逃嫂胃越塑伪汉骑掣痈召觉么鸳财唤岗位职责-ManagerJobs岗位职责-ManagerJobs14professionalstandardsclientidentitypresentationsgeWhenclientinformationisprovidedtoacompetingcaseteamorwithinaPracticeArea,thematerialmustbesanitizedbyoratthedirectionoftheOperatingVPwhoisthenalsoresponsibleforapprovingthefinalproductWhenclientinformationisprovidedtoanon-competingcaseteam,theprocessofsanitizingtheinformationmaybedonebyoratthedirectionoftheVPaskingfortheinformationbuttheOperatingVPisresponsibleforapprovingthefinalproductSanitizing(ordisguising)clientinformationandapproving/disapprovingcommunicationoftheinformationistheresponsibilityoftheOperatingVPwhodidtheworkaccordingtothefollowingguidelines:Protecting&SharingClientInformation-DisguisingInformation挪衰识即馆叁催九忌冤糜汐舵日拣辜咎扫切厄蔗敖懊项延蛙贸孝雷峪如优岗位职责-ManagerJobs岗位职责-ManagerJobs15professionalstandardsWhenclientinformationisproIstheinformationconfidential(ordoesitunambiguouslybelongtotheclient)?YesNoDoesthedevelopedinfocreateacompetitiveadvantagefortheclient(i.e.,wouldthevaluereceivedbytheclient’sbereducedbysharingtheinfo?)NoDoesthedevelopedinformationdependheavilyonclientproprietarydata/input/informationSourcedatahighlyproprietary(notpublic)Sourcedatareliantonclientinputandorinvolvement(e.g.,clientinterviews)NoDidclientpayasignificantportion(e.g.,>x%or>$x)ofthecostofBain’svalue-addedindevelopingtheinformation(i.e.,insightpaidforbyoneclient,notmany)?NoYesYesYesWouldsharingtheinfopassthe“SunshineTest”?Wouldsharingtheinfopassthe“SunshineTest”?YesNoNoYesSanitizeInformationandShareitInformationMayNotbeSharedWithoutClientPermissionInformationShouldbeSharedProtecting&SharingClientInformation-DecisionRulesforDevelopedInfo.拷赊被许害奠奈挫珠屉弛携哨恕雀勾羡遭同险网救病明篓逐暴魂梦叭褥贰岗位职责-ManagerJobs岗位职责-ManagerJobs16professionalstandardsIstheinformationconfidentia

*CopyrightpermittingProtectingandSharingClientInformation-PolicySummaryExternalReportsArticleorreportname,date,author,etc.NewsormagazinearticleLiteraturesearchReportpurchasedbyBain(notclient)BainPresentationsMethodologySlidesWorkplansIndustryoverviewdataStrategicinsights(iftheinsightsweredevelopedovermanyclientsandnotjustone(e.g.,lessonslearnedfromaretailcustomersegmentationcase))Strategicinsights(iftheinsightsweredevelopedforjustoneclient(e.g.,asequencingalgorithmfortwoautomanufacturers))InternalclientdataClientresearch/dataReportpurchasedbyclientAstudyconductedbytheclientAdataspreadsheetfromtheclientXXX*X*XXXXXXX*XXInformationthatcanandshouldbesharedClientapprovalbeforesharinginformationInformationmustbedisguisedbeforesharingSubjecttoOperatingVPapproval续棒魄差庄舶蛊耻寸旁慌枫江阜疵著兔痊百睛爱荫爆农棵捡恨腿谓剖革腾岗位职责-ManagerJobs岗位职责-ManagerJobs17professionalstandards*CopyrightpermittingProtectiThegreatestamountofthehighestqualityinformationAtthelowestpossiblecostforourclientWiththehigheststandardsofprofessionalconduct(andtradeoffswillalwaysberesolvedinfavorofbusinessethicsoverdatacollectionconvenience)CompetitorDataGathering-Objectives脯馏宵梢客怒啪蚀乾宴勃施刹锯宾冶粮慎诉既完码促邮闪雪做奴吕官萨梦岗位职责-ManagerJobs岗位职责-ManagerJobs18professionalstandardsThegreatestamountofthehigClientconfidentialitymustbeprotected.neverrevealclientnamewithoutVPandclientapprovalAllstatements,writtenorverbal,mustbetrue.LyingisneveracceptableunderanycircumstancesRefusingtoanswerquestionsispreferabletolyingBainEmployeescannotmis-representthemselves,thefirm(nameortypeofenterprise),orthetypeofresearchtheyareperformingCompetitorDataGathering-Policies(1of4)陕撕淑镍猩凹审证圾册茶肺逃侣零徐畸惰咱昔痒赫展轮境秽译莉洞骗化毛岗位职责-ManagerJobs岗位职责-ManagerJobs19professionalstandardsClientconfidentialitymustbeInterviewrespondentscanbepromisednon-sensitiveresultsofresearchonlyifsuchresultsarefurnishedasdescribedandpromisedNocompanymaybecontactedbyacaseteamforacompetitorinterviewwithoutexpressapprovalfromaVPonthecase(topreventinadvertentlycallinganotheroffice’s/team’sclientbymistake)CompetitorDataGathering-Policies(2of4)却纵檀脆侗耶密攀掺椎拉招沤倾草柔腊斟弘爷驰赔蘸居尸财逗滔幌等汕妊岗位职责-ManagerJobs岗位职责-ManagerJobs20professionalstandardsInterviewrespondentscanbepOnlyVPsmayapprove/signwrittenstatementswhichdescribeforcompetitorinterviewtargetsthepurposeofthequestionsorthedestination/limitationsontheuseoftheresultingdataNon-managementemployeesmaybecontactedonlywithexpressapproval(fromaVPonthecase)Wheninterviewingsomeonecurrentlyassociatedwithourclientwhopreviouslyworkedforacompetitorofourclient,Bainstaffshouldclearlycommunicatethatweexpectthemtohonortheirconfidentialitycommitmentstotheircurrent(orprevious)employerwearespecificallyaskingthemtoavoiddivulginganyinformationwhichisproprietaryorshouldbeconsideredconfidentialweareonlyaskingforinformationthattheyarecomfortabledivulgingCompetitorDataGathering-Policies(3of4)瓢涂遂痘憋店榷苹榨兵拼寞率陵噬胚住店钮疡株纠戴鹰震米锯章勺夜酒融岗位职责-ManagerJobs岗位职责-ManagerJobs21professionalstandardsOnlyVPsmayapprove/signwritInnocircumstancesmayaBainemployeeofferanykindofmonetaryornon-monetaryincentiveforthepurposeofgatheringinformationBainemployeesareresponsiblefortheactionsofthosetheydirectlyorindirectlysuperviseOverarchingtestofanydecisionisalwaysthe“SunshineTest”-whethertheactionstandsupunderscrutinybyanobjective3rdparty(oronthefrontpageoftheWallStreetJournal)CompetitorDataGathering-Policies(4of4)嘉县搓汪覆株页庇牌秧怔唤查迭蹲恼剁避导债蹿静摊乃趴帖澎柿肺爬砷誊岗位职责-ManagerJobs岗位职责-ManagerJobs22professionalstandardsInnocircumstancesmayaBainHowdowerepresentourselves?Iam(yourname)ofBain&Company-amanagementconsultingfirmIam(yourname)ofBain&Company-IamdoingmarketresearchIam(yourname)apotentialinvestorIam(yourname)apotentialcustomerIam(yourname);wouldyougivemesomeinformationIam(yourname)abusinessschoolstudentBain&Company-amarketresearchfirmamarketresearchfirmAlwaysAcceptableAcceptableOnlywithVPandoftenclientApprovalAbsolutelyProhibitedXXXXXXXXCompetitorDataGathering-Guidelines(1of3)巳全镀栏裸丝仟泅横琉以懊赤凛乌昧渔慕牌划蕴酿蠢惟在阐津萎栏蔽骤灭岗位职责-ManagerJobs岗位职责-ManagerJobs23professionalstandardsHowdowerepresentourselves?Howdoyourepresenttheclient?nomentionindustryofclientareaofinteresttoclientclientnameanythingelseWhatorganizationsdowecontact?customersindustryassociationssupplierscompetitorssecurityanalystsAlwaysAcceptableAcceptableOnlywithVPandoftenclientApprovalAbsolutelyProhibitedXXXXXXXXXXCompetitorDataGathering-Guidelines(2of3)嘎琉呛掘阑郧北烘月童庞埃琢曰倦钒综社憎密钩痞章扯缀琴袄贿酒叶京内岗位职责-ManagerJobs岗位职责-ManagerJobs24professionalstandardsHowdoyourepresenttheclienWhointheorganizationdowecontact?seniormanagementmiddleandjuniormanagementnon-management(laborandclerical)Areincentivesappropriateforgatheringinformationmoneyothernon-monetaryrewardsAlwaysAcceptableAcceptableOnlywithVPandoftenclientApprovalAbsolutelyProhibitedXXXXXCompetitorDataGathering-Guidelines(3of3)宠聊判妖要粤佐驰亨户纲递军佬埠函所植珍讼仑亡历饲几轴猩肯汝罢纯载岗位职责-ManagerJobs岗位职责-ManagerJobs25professionalstandardsWhointheorganizationdoweBain&Companyisdedicatedtohelpingourclientsachieveoutstandingresults.Assuch,weprideourselvesonhavingthemostrigorousstandardsintheconsultingindustrywithrespecttoconfidentiallyandconflictofinterest.Confidentialityofdata:OurgoalisabsoluteprotectionofproprietaryclientdataRigorousinternalpoliciesandprocedures“Assignmentexclusivity’:Bain&Companywillnotacceptaclientassignmentworldwidewhereinourjudgmentsuccesswouldcauseanexistingclientassignmenttofail.Undermanycircumstances,thispermitsBaintoservetwocompetitorsinanindustry.However,thiswilloftenrestrictstaffingandtheofficeinvolved.Toourknowledge,nootherleadingconsultingfirmoperatesastandardthisrigorous.ExclusivityandClientConflict-PolicySummary(1of2)谚嗓嘱嗽诅熔叶蛊箕讽甲胶盼漂水慨十侈架燎破挞嘘膳炮韩传焊滥梦接绎岗位职责-ManagerJobs岗位职责-ManagerJobs26professionalstandardsBain&Companyisdedicatedto

Formal“performancepartnership”:Whereappropriate,weaspiretoagreetoformal“performancepartnerships”withourclients,aimedatcreatingsustainedexceptionalclientresults.Sucharrangementsareentirelyatthebehestofourclients.A“performancepartnership”relationshipisinnowayarequirementbyBain&Company.“InternalBaingatekeeper”:AmemberoftheBain&CompanyworldwidePolicyCommitteeisdesignated“internalgatekeeper”,toensureanyissuesrelatingtopossibleconflictofinterestareresolvedinamannerfullyconsistentwithBainpoliciesandclientinterests.“Peopleexclusivity:Individualswhoareinvolvedinstrategyworkforaclientarerestrictedfromdongstrategyworkforadirectcompetitorforaminimumperiodfollowingtheendofanassignment-typicallyonetotwoyearsforseniorindividuals.ExclusivityandClientConflict-PolicySummary(2of2)客浙吨尺齐忽铱麻驯权蛹罢语锅碟并乞闪痒裹馁爬衣开斟杀臻肢僚芽桨内岗位职责-ManagerJobs岗位职责-ManagerJobs27professionalstandardsFormal“performancepartnersh

HarassmentandDiscrimination-PolicySummaryNoemployeeshallthreatenorinsinuateanyadverseeffectswhatsoeveronanotheremployeewhoisrefusingtosubmittosexualadvances.Noemployeeshallengageinsexuallyharassingbehavior,includingpropositions,sexualcomments,sexuallydegradingterms,orthedisplayofworkplacedecorations,whichcouldpossiblyoffendanotheremployee.Noemployeesshallcreateanoffensiveorintimidatingworkenvironmentorexperiencebywords,acts,jokes,threats,orprintedmaterialswhichdemeanorshowhostilitytoanindividualrace,color,religion,gender,nationality,age,sexualorientation,ordisability.头尽霜狰折苹歪萄颅叭剪酬匝允橱陕躇熔琢李香咕膏捐司掖订硷底潮废癣岗位职责-ManagerJobs岗位职责-ManagerJobs28professionalstandardsHarassmentandDiscrimination

Ourpolicyoninsidertradingprovidesthegreatestprotectiontobothindividualemployeesaswellastothefirm(designedtopreventanyviolationsofsecuritieslaws,inadvertentorotherwise,aswellastoavoidtheappearanceofimproperconductonthepartofanyoneemployedatourfirm).Youareprohibitedfromtrading,andfromtippingotherstotrade,inacompany'sstockwhen:youknowmaterial,non-publicinformationaboutacompany;orthecompanyisaBainclient(andappearsonBain'sRestrictedList);orthecompanyisotherwiseassociatedwithBainoraBainclient(andappearsonBain'sRestrictedList)IftradingoutsidetheU.S.,youareexpectedtoadheretolocallaws;however,evenifthereisnolocalprohibitionon“insidertrading”,tradinginthestockofaBainclientisnotpermitted.InsiderTrading-PolicySummary(1of2)壮胳畅浓瘫少赎欠懂伍采俘砷虑环杉叶件轮素详摸裸纺榜唉通种暗毒全形岗位职责-ManagerJobs岗位职责-ManagerJobs29professionalstandardsOurpolicyoninsidertrading

The“RestrictedList”ofcompaniesinwhichemployeesmaynottradeismaintainedbyLocalControllers,CorporateTreasuryandpossiblytheseniorLibrarianineachlocaloffice.Ifyouownasecurity,youmaysellthesharesimmediately(assumingnoissueofinsiderinformation)orholdtheshares(eitherina“blind”trustoruntil3monthsafteryouleaveBain)inrarecircumstancesandonlywiththeapprovaloftheCenter,youmaybeabletosellasecurityontheRestrictedListwithinaprescribedwindowTheconsequencesofinsidertradingviolationscanbestaggering:civilfinesupto3timestheprofitgainedorlossavoidedbythetradingcriminalfines(nomatterhowsmalltheprofit),ofupto$1millionliabilitytothosedamagedbythetradingtheappearanceofimproperconductcanhaveaveryseriousimpactonBain’sbusinessandfinancialresultssanctionsuptoandincludingterminationofemploymentforcauseInsiderTrading-PolicySummary(2of2)帕腿伦巫卤坠沾砒仟廊钢齐虹赘烂纵筑莲卒匀成钦翅软硕萄膛狐哮躲切藩岗位职责-ManagerJobs岗位职责-ManagerJobs30professionalstandardsThe“RestrictedList”ofcomp

GeneralandExpensePoliciesEmployeesmaynotviolateanycriminalorcivillawsorregulations(federal,state,orlocal)aspartofanyworkforBain&Companyoritsclientsnormaytheyrecommend(eitherseriouslyorinjest)thattheclientviolateanycriminalorcivillawsorregulations.Bain&CompanyletterheadmayonlybeusedforBain&Companybusiness.Employeescannotacceptgiftsorpaymentsfrom3rdpartyvendors[exceptthosegenerallyacceptedinthebusinesscommunity)(e.g.,frequentflierawards)].EmployeescannotuseBainorBaingeneratedcontactstopromoteorsellproductsofcompaniesinwhichtheyhaveamaterialinterest.GeneralPolicies:EmployeesmustfollowExpenseStandardstodeterminereimbursableexpenses.ExpensePolicies:方基吻诸俘缄住素当瓢伤自掏渐却沿何倦苦不霍戒蚕族怪侨闸骆间富馋更岗位职责-ManagerJobs岗位职责-ManagerJobs31professionalstandardsGeneralandExpensePoliciesEAgenda

ComplianceandIntroductionPoliciesCasesSourcesofAdditionalInformation跺南术杆醇隅垂亩弥肖汕史臂逻麻改事屏窒蠢粳惠淬颧羹舷床芥不陇酪傲岗位职责-ManagerJobs岗位职责-ManagerJobs32professionalstandardsAgendaComplianceandIntroduc

Whiletalkingsociallywithafriendwhoisworkingforadifferentclientinthesameindustryasyourclient(telecommunications),yourfriendmentionsthathermanagerhasjustapprovedthepurchaseofa$4,000industryreport.This200pagecomprehensivedocumentisfromaresearchfirmandhasmuchofthedatathatsheneedstocompleteheranalysis.Shethinksitmightbehelpfultoyourcaseteam.Youbelievethisreportcontainsmuchofthedataandanalysisthatyouwouldneedforyourownanalysis.Yourfriendhasacopyofthereport,and,asitcontainsnoprivateorconfidentialdatafromherclient,sheasksifyouwantacopy.Additionally,sheoffersyouanumberofgeneralarticles,webpages,andliteraturesearchesontheindustrythatmightbeofsomeusetoyou.Situation:Complication:Cross-TeamSharingofExternalDataSources(1of3)斟恰虐黑烯妙煌迸膨饼豫烈讳媚窃泅绦暂坯邓阮掸掠日惫跟撩煮户填梭岸岗位职责-ManagerJobs岗位职责-ManagerJobs33professionalstandardsWhiletalkingsociallywitha

Canyouphotocopypartsofthe$4,000reportthatherBaincaseteampurchased?Canyouusethepubliclyavailablearticles,webpages,andliteraturesearchesyourfriendhasfoundeventhoughsheconductedthesearchontimethatwasbilledtoanotherclient?Questions:Cross-TeamSharingofExternalDataSources(2of3)恼措婆役拓卡悦叉戴嚼杰侣牛就妇武绪契另综蕾格罪昨包惕培则崇阂澳廊岗位职责-ManagerJobs岗位职责-ManagerJobs34professionalstandardsCanyouphotocopypartsofth

IfBain,notoneofitsclients,paidforthereport,theinformationcanbesharedwithinBain.However,youshouldcheckwiththeBainlibraryandtheresearchfirmthatpublishedthereporttoensurecopyrightlawswillnotbeviolated.IfaBainclientpurchasedthereport,Bainmustsecuretheapprovalofthatclientinordertosharethereportwithanotherclient-checkwithyourVP.Typically,thetwoclientswillsplitthecostofthereport.Again,youshouldcheckwiththeBainlibraryandtheresearchfirmthatwrotethereporttoensurecopyrightlawswillnotbeviolated.Publiclyavailablearticles,webpages,andliteraturesearchescanbesharedwithyouwithapprovalofthemanageronthecase-checkwithhim/herfirst.Answers:Cross-TeamSharingofExternalDataSources(3of3)修糊习冀锗斟磊巨彩露取翻般嗅铺桑冯笨叁达是疡捅镣抠伦圆许卯蜘沮吞岗位职责-ManagerJobs岗位职责-ManagerJobs35professionalstandardsIfBain,notoneofitsclien

WhileresearchingthebenchmarkingworkthatBainhasdoneforitsclientsintheutilitiesindustry,youfindacasethatcontainsaninternalandexternalBDPforacompetitorfromanothercountry.AcasesummaryexistsonBRAVAbutitdoesnothaveanyofthebackupdatathatwouldbehelpfulinyoureffortstobenchmarkthecompetitorsofyourclient.ThoughthecasewasdisguisedinBRAVAitappearsthatsomeofthebestpracticesareinternaltotheBainclientforwhomtheworkwasperformed.AslidethatlistssourcesintheBRAVApresentationshowsthatmuchoftheinformationthatwascollectedforthecompetitorsisfrompublicsourceslikeOSHA,theEPA,andvariouslocalnewspapers.However,thereisdetailedcostinformationontheoldclientthatcamefromtheirfinancedepartmentaswellasaninternalreportthattheclient’soperationsgroupconducted,independentofBain,ontheircompetitors’machinerymaintenancecosts.Toensuretheaccuracyofyouranalysisandtosavetime,youproposetoyourcaseteamleaderthatyouintegratemuchofthedatafromthepreviousBDPintoyourownwork,updatinginformationwherenecessarybyusingthecontactsunearthedbytheoriginalwork.Situation:Complication:SharingDataandResearchDoneforAnotherClient(1of3)宾跑扦抱捷撇毒筐嚎贱爪逮值淹埃娄誓叙身恿魄购绍拾苇绚检慢显事氛苯岗位职责-ManagerJobs岗位职责-ManagerJobs36professionalstandardsWhileresearchingthebenchma

CanyoucontacttheCTAontheothercaseandrequestthepubliclyavailablebackupdata?Canyouusetheotherclient’sinternalstudydoneoncompetitors’machinerymaintenancecostswiththerationalethatitdoesnotcontainanyoftheotherclient’sowndata?Canyouutilizethelistofsourcesthatthepreviousteamdeveloped?Canyourequestacopyoftheoriginalclient’sfinalpresentationandusetheaggregatednumberstheycalculatedtorealitycheckyourownwork?Questions:SharingDataandResearchDoneforAnotherClient(2of3)断烹挠甘龙孔叙纠漆挑飞万燥波涤丁菌钞打实耘嚷吏儿防闲询存瓦余铆霍岗位职责-ManagerJobs岗位职责-ManagerJobs37professionalstandardsCanyoucontacttheCTAonth

Obtainingthepubliclyavailablebackupdataisallowed.However,youshouldcontactyourmanagerforhis/herapprovalbeforeaskingforthedata.Usingtheinternalreportthattheotherclient’soperationsgroupconductontheircompetitors’machinerymaintenancecostsisnotpermittedasitunambiguouslybelongstotheclientandwasdevelopedusingclientresources.Evenifthereportcontainsonlyasummaryofpubliclyavailableinformationandnointernaldata,itshouldnotbeusedandwouldmostcertainlyfailtheSunshineTest.(TheSunshineTest:wouldyouandothersatBainbeatallconcernedifthisparticularinformationbecameverypublic-e.g.,onpage1ofTheWallStreetJournal.)Inordertoupdatecostinformationinthisexample,itispermissibletocontactthepeopleandorganizationscontactedbytheothercaseteam.Thisisatime-savingstepand,sincetheinformationisnotconsideredconfidential,usingitwillnotcompromisetheBainworkdonefortheoriginalclient.Sharingaclient’sconfidentialnumberswithanothercaseteamisnotallowedunlessthenumbersaredisguised,astepwhichgenerallyrendersthecomparisonuseless.Maintainingtheintegrityofclient’sproprietaryandconfidentialinformationisessentialtoprotectingBain’sreputationasafirmandtherebyprotectingtheinterestsofourclients.Ifyouhavequestionsabouttheoriginalanalysis,youshouldcontacttheoperatingVPfromtheoriginalcase.Answers:SharingDataandResearchDoneforAnotherClient(3of3)夏蛤蔚广毕朱衅痢诗禹娃洞崖渴坐碗翠皮司伏穿寐方粤阁懊刮诞浮捌须亭岗位职责-ManagerJobs岗位职责-ManagerJobs38professionalstandardsObtainingthepubliclyavaila

Youhavebeenstaffedonacaseteamassignedtosegmentthecustomerbaseofaclientintheautomotiveindustry.TwoyearsagoyouhelpedconductthecustomersegmentationforoneofBain’sretailclothingclientsand,consequently,youhaveaccesstoafewoldpresentationsthatdescribeBain’sapproachtoneeds-basedsegmentation,andthengoesintodetailaboutthesegmentsandtheirprofitability.Additionally,anovelapproach,usinganimated3-DPowerPoint,todisplaytheprofitability,growth,andattractivenessofthesegmentswasdevelopedtocommunicatetheresultstothisretailclient.Theclientlikedthepresentationsomuchthattheystillusethetemplateforupdatedversionsofthecustomersegmentationproject.Becauseyougatheredmostofthedataontheoriginalcase,youwonderifyoushoulddisguisethecaseandsummarizetheteam’sfindingsforyournewcaseteam.Situation:Complication:SharingBainPresentations(1of3)尾双哑搅憎踢缝庇隶釜琢袍魄朽浑犊臼叁软念胚量衔秩姿株欺才扫派沁箔岗位职责-ManagerJobs岗位职责-ManagerJobs39professionalstandardsYouhavebeenstaffedonaca

Whatportionsofthepresentationsdonefortheoriginalclientcanbeusedinyourownslideloop?Towhatdegreedoesthecaseneedtobedisguised?Whoisresponsiblefordisguisingtheoriginalwork?Questions:SharingBainPresentations(2of3)文兼筏折牌凭缘雪缕隧心五康疽酣贵染破范郭帕贡茬氯顾妆址寂芍军饲舅岗位职责-Manager