GM-gp-5供方质量过程和测量程序2

1、GP-5December, 2001 EditionPurpose:Train Supplier personnelonchanges to GP-5/GQTSProcess:Explanation of GP-5enhancements andscreenshotsofGQTS enhancementsProduct:Understandingofprocessandsystem enhancementsOverviewofchanges madetothe procedureOverviewofPRRSystem ChangesinGQTSDescriptionofGMSupplyPowe

2、rGP-5 folderWhat doesthisGP-5 Training Include?Changes to GP-5Control andReworkCompanyA companyapprovedbyGeneralMotorstoperformcontrolled shippinglevel2 inspections or other worknecessary to ensureproduct quality.This companyperformsdirectlyunderthe responsibility of thesupplier.Line AccumulationsLi

3、ne accumulationsare definedasunavoidablediscrepanciesorsinglecasesofcommoditieswhereonly initialresponseisneeded.ThesePRRswill be issuedona monthlybasisper partorpartgroup.DefinitionsaddedtoGP-5Quality Performance ReportsMonthly 6panelcharts thatgraphicallydisplaythedatacontainedinGQTS.Charts displa

4、ythe following:MajorDisruptions(Spills,Downtime,Stockouts)PRRsDiscrepant PartsPPMSourcingMetricsSupplierevaluation systemthat ranks eachsuppliermanufacturinglocationintermsofoverall qualityinone of three categories: green,yelloworred.The rankingcriteriaare based on thehistorical commodityperformance

5、.(Example EnhancedMetric BidList)Changes to GP-5DefinitionsaddedtoGP-5Changes to GP-5PackagingPRRs(section4.2.2)PackagingPRR sare nowdefined as packagingissuesthatcausepart/specificationnonconformity,oreffect salabilityofthepart.Examples:Damaged partormaterialthatwasinadequately securedinthe contain

6、erContainerwas inadequatelysecured in thecarrier vehicleand causedpart/materialdamageContainerdesign and/orfabricationwasinadequateandcaused part/materialdamageContainerthathasbeendamaged by improper handling andcausedpart/materialdamageMixedpallets built incorrectly andcausedpart/materialdamagePart

7、snotpackagedtospecificationforserviceChanges to GP-5Line AccumulationPRRs (section 4.3)TheLineaccumulationPRR shouldbeentered in thesystemonlyafterthefullimpactand themonthlyquantityisavailabletothe issuer.When it is appropriate fortheplant, thePRRmay beissuedwiththefirstoccurrenceofthediscrepantpar

8、t.Regular adjustments of thevolumewillthen be madeduringthe month.Forawareness purposes,theissuer shouldindicatethepossibilityofadjustmentswhen issuingthe PRR.Changes to GP-5Problem Location andDirectRun Indicator(section4.3.2)IssuermustindicateonthePRR where theproblemwasfound. (Phasedrop downbox)I

9、ssuermustindicateonthePRR if theissueaffectsDirectRun Rate. (DirectRun Ratecheckbox)Changes to GP-5QuantityChecked (section )The“1% or 30 pieces”requirementreplacedbythefollowingwording:“The quantity checkedMUSTbeofa statisticallysignificantsizetorepresentthe percentagedefective withinthebatc

10、h.”Changes to GP-5Quantities forLabelIssues(section)Forpartsshippedinbulk suchasfasteners,labels, etc.(thatare received in large quantitiesatmanufacturinglocations) mislabel problems willbecountedusingthefollowing escalationprocess.Firstlabelingoffense (ata particularDunslocation,inlast15mont

11、hs)Issuercounts onlyone quantity discrepantagainstthesupplier(Quantitynonconformingandestimated quantity nonconforming=1)Secondoffense(ataparticular Dunslocation, in last15months)Issuercounts onlyone quantity discrepantagainstthesupplier(Quantitynonconformingandestimated quantity nonconforming=1)The

12、supplierwillalso be placedonControlled Shipping Level 1.Thirdoffense(ataparticular Dunslocation, in last15months)Issuercounts allpartsagainst thesupplier.Thesupplierwill alsobeplacedonControlledShippingLevel2. Changes to GP-5Quantities forLabelIssues(example-section 8.4)A PRRiswritten to asupplierfo

13、r mislabeling apallet of tenboxesofscrews,each boxcontaining 1,000screws.Ifthis is thesuppliers first labeling offense:QuantityChecked:1000QuantityNonconforming:1QuantitySuspect:1000Est. Quantity Nonconforming:1Ifthis is thesuppliers secondlabelingoffense:QuantityChecked:1000QuantityNonconforming:1Q

14、uantitySuspect:1000Est. Quantity Nonconforming:1Ifthis is thesuppliers third labeling offense:QuantityChecked:1000QuantityNonconforming:1000QuantitySuspect:1000Est. Quantity Nonconforming:1000Changes to GP-5PRRClosure(section4.3.8)A PRRisconsidered closedafterthecustomerhas moved thePRRfroman“Openor

15、“Rejected” statustoanApprovedstatus.A newstatusfieldisbeingaddedtoGQTS.Changes to GP-5Timeliness of Final Response (section 4.4.5)Supplierswillbemeasuredonthetimelinessoftheirfinalresponse.Thefollowing timestampswillbecapturedinthedatabaseonlyImplementeddateApproveddateGMwill usethetimestampstocalcu

16、latethe followingmetrics:Time to Implementation (Implementationdate -Issuedate)Time to Closure(Approved Date-Issuedate)Changes to GP-5General UpdatesNewBusinessHoldaddedtoprocedure(section6.0)Issuesthataffectmultipleplants countedasonlyonemajordisruptionPRRSystem ChangesinGQTSPRRSystem ChangesinGQTS

17、This willautomaticallyclassifythePRR Recordasboth “Problem Identified” and“Implemented”.SecondaryNonconformanceisset as “Line Accumulation- OnlyInitialResponseRequired”SupplierhasenteredonlytheInitialresponseInStep 1: InitialResponse, theConforming Material Datefieldissettothe first dayofthemonthfol

18、lowing thecurrent month.Thisfieldissettothisdefault value evenifthe supplier userhad previouslyinputadate to thisfield.InStep 3:Problem Identification andActionPlan, thefollowingfields willbeset (iftheuserentered avaluefor oneofthesefields, theuser enteredvaluewillnotbechanged):Root Causedrop listfi

19、eldtothe valueOther.Corrective ActionImplementationDatefieldtocurrent systemdate.Date ChangestoFMEAwill be Completefieldtocurrent systemdate.Date ChangestoProcessControl PlanwillbeCompletefieldtocurrent systemdate.InStep 4:ImplementationProcess, text“NotRequired”willbeplacedintheInstitutionalizedtex

20、t area.Line AccumulationPRRsPRRSystem ChangesinGQTSSelectacategoryPhaseboxwillnolongerdefaultto“ Production”Default willbe“Selecta Category”User mustmakea selectionthatrepresents where theproblem wasfound.PRRSystem ChangesinGQTSCustomerResponseaddedasStep 5onSupplierResponsepage.- Radio buttonaddedforStatus- DefaultvalueisOpen- Field canbeupdated at anytime by aGMuserIDwith PRRupdate