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1、VerynicetomeetyouatCantonFair(OurboothNo.1.1D26)Attachedplskindlyseeyourpreferredproducts.Wearelookingforwardtostartingbusinesswithyou.BestregardsAnna广交会后Dear,sopleasedtomeetyouon.Expo,pleasecheckattachedquotaionandcatalogue!Thankyouverymuch!HeyguyShenzhenKingUnitedImportandExportCo.,Ltdtradinghere,

2、exportingceramicwithgoodqualityandlowprice,thisyearwealsojoincantonfairoursboothnumberis1.1D26(April23-27).Callme,letstalkdetailsThanksAnnaGoodqualityandlowpriceceramicforyou很久没有回复的客户DearAntonio,Howareyou?Solongsincewesentyouquote.wearrangedaroomofproductionforyoubutyouhavebeenkeepingsilenceaboutour

3、business.Iamafraidwewillbeforcedtochangeourarrangementifwestillcannothearfromyou.Hopeyouwillunderstand.Bytheway,costofmaterialsofceramicisincreasingquickdaybyday,wehopewecanproceedthebusinessASAP.Bestregards,AnnaA网上询盘回复DearsirThanksforyourinquiryatcantonfair.Weareprofessionalsupplierforhighqualitymu

4、gproductsatcompetitiveprice,locatedinshenzhen.Hereistheattachmentwithsomepicturesofourproductsthatmaysuityourrequirements,formore,pleasecheckourwebsite,andselecttheproductsthatyoureinterestedin.Wehavegreatinterestindevelopingbusinesswithyou,shouldyouhaveanyinquiriesorcomments,wewouldbegladtotalkinde

5、tailsthroughMSN:BestRegardsAnnaB第一次催客户的回复DearChristodoulouGoodmorning!Forseveraldaysnonewsfromyou,myfriend.NowIamwritingforremindingyouaboutourofferforitemofmugsdated2011,5,4accordingtoyourrelativeinquiryatcantonfair.Haveyougotthepricesornot?Anycommentsbyreturnwillbemuchappreciated.Itwillbeourbigple

6、asureifwehaveopportunitiestobeonserviceofyouinnearfuture.Lookingforwardtoyoupromptresponse.Ths&RgsAnnaC第二次催客户回复DearDHIRAJSHAHHowareyou?Hopeeverythingisokwithyouallalong.Nowiamwritingforkeepingintouchwithyouforfuturebusiness.Ifanynowinquirywelcomehereandiwilltrymybesttosatisfyyouwellwithcompetitionpr

7、icesasperyourrequest.Bytheway,howaboutyourbusinesswithDisneymugs?Ifstillpendingiwouldlikestoofferourlatestpricestopromoteanopportunitytocooperatewitheachother.Ths&RgsAnna3.向老客户推销新产品DearSirsIencloseanillustratedsupplementtoourcatalogue.Itcoversthelatestdesignswhicharenowavailableforyourmarket.Webelie

8、vethatwewillfindournewdesignsmostattractive.Theyshouldgetaverygoodreceptioninyourmarket.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloserinspection.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.

9、Ths&RgsAnna分析下原因,一般情况下我会再写封追踪信给他:Hopeyouarefine,myfriend.ItisregretthatIhaventreceiveanyinformationfromyourside.MayIhaveyourideaaboutouroffer?Wewilltrytosatisfyyouuponreceiptofyourreply.Aswedontwanttolostagoodcustomerlikeyou!Ifthereisanythingwecandoforyou,weshallbemorethanpleasedtodoso.Hopewecanbuil

10、dgoodcooperationwithyour.如果客人还没有回信,一周后再问客人不回信的真实原因(一般情况,70%的客人会告诉你他的原因)Gladtocontactyouagain!Haveyoukindlycheckmyoffer?Hopetheyareworkableforyourmarket!Sorrythatwestilldontreceiveanyinformationfromyou.Iwouldappreciateforyouranycommentaboutouroffer,includingprice,quality,service.Nomatterifitispositiv

11、eanswer,Itisgreathelpforustomeetyourrequirement.Waitingforyourfavorablereplysoon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的:goodday!myquotationofdigitalphotoframeyoumighthavereceivedandconsiderated.couldyoukindlyadviseyourcommentsatyourearlierconvenience?iftheproductsisnotyourareexpecting,plsadvisemeyourde

12、tailsrequirement,iwillre-offerasap.iamofserviceatanytime!但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:Dear*,Wishyouhaveaniceday!MayIaskwhetheryouhavereceivedmyquotation?NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicesto

13、us.IamwaitingforyourreplyASAP.Bestregards*但是,想成功可不是容易的事情回复A:直接去函敦促Dear*,Wisheverythingwellwithyouandyouresteemedcompany!WeareinreceiptofyourletterdatedAug10,andasrequestedwasexpressedyou3cataloguesforourrefrigerationgoods.Wehopetheywillreachyouinduecourseandwillhelpyouinmakingyourselection.Wishwewillpromotebusinessaswellasfriendship!Bestwishes!Kevin回复C:如果仍然没有回音的话,可以在一、两个月后再写一封信。DearSir,NowIamwritingforkeepingintouchwithyouforfurtherbusiness.Ifanynewinquiry,welcomehereandIwilltrymybesttosatisfyyouwellwithcompetitivepricesasperyourrequest.Bytheway,howaboutyourorder(or

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