5-7月-杰出班组长管理技能提升（5-7 months - outstanding team leader management skills upgrading）

57月杰出班组长管理技能提升（57MONTHSOUTSTANDINGTEAMLEADERMANAGEMENTSKILLSUPGRADING）OUTSTANDINGTEAMLEADER,MANAGEMENTSKILLSUPGRADINGCURRICULUMBACKGROUND“ASOLIDFOUNDATION,THEEARTHTREMBLEDANDTHEMOUNTAINSSWAYED“THETEAMISTHECELLOFTHEENTERPRISE,ANDTHEGROUPLEADERISONTHEFRONTOFTHEMANAGEMENTOFTHEENTERPRISE“THEHEADWILLBETHETAIL“ROLE,THESQUADLEADEREIGHTHOURSOFFIGHTINGATTHESCENE,THEFIRSTTOFINDTHEPROBLEM,THEFIRSTTOSOLVETHEPROBLEM,“TUBEJOB“ISSMALL,THERESPONSIBILITYISNOTSMALLTHEREFORE,THEQUALITYOFMANAGEMENTANDMANAGEMENTOFTEAMLEADERDIRECTLYAFFECTSTHEQUALITYOFENTERPRISEMANAGEMENTPRODUCTQUALITY,SERVICEQUALITY,SAFETYPRODUCTIONANDSTAFFMORALEAREDIRECTLYRELATEDTOTHESUCCESSORFAILUREOFTHEENTERPRISEBECAUSEOFTEAMBUILDINGANDCLASSGROUPLEADERSIMPORTANTVALUE,WEACCORDINGTOTHECONSULTATIONEXPERIENCEANDTHEENTERPRISEACTUALQUESTION,HASINTRODUCEDTHESERIESGROUPLEADERSCURRICULUMINORDERTOHELPFORCECONSTRUCTIONANDENTERPRISEDEVELOPMENTTEAMISTHEMOSTBASICORGANIZATIONINTHEENTERPRISE,ANDALLPRODUCTIONTASKS,SERVICEWORK,PRODUCTQUALITYANDECONOMICOPERATIONOFTHEENTERPRISETHESTANDARDSHOULDBEDECOMPOSEDTHROUGHLAYERSANDFINALLYPUTINTOPRACTICETHEREFORE,ONLYALLTEAMSANDGROUPSCANPERFORMTHETASKSOFTHETEAMWELLINORDERTOACHIEVETHEGOALOFHIGHQUALITY,HIGHYIELDANDLOWCONSUMPTION,THEENTERPRISESCANCOOPERATEWITHEACHOTHERANDCOOPERATEACTIVELYWITHEACHOTHERTRULYACHIEVETHEENTERPRISESBUSINESSOBJECTIVESTHEQUALITYOFLIFEOFTHEENTERPRISECELLISTHESIGNOFWHETHERTHEORGANISMISHEALTHYASTHESAYINGGOESTHETRAINRUNSFAST,ALLBYTHEFRONTBELTTEAMLEADERISTHECOREOFTHETEAM,IS“ZEROHEAD“TEAMLEADERTHELEVELOFSTRENGTHANDQUALITYDIRECTLYAFFECTSTHEMANAGEMENTLEVELANDECONOMICEFFICIENCYOFTHEWHOLETEAMASWELLASTHEWHOLEENTERPRISECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECURRICULUMFEATURES1,THISCOURSEFOCUSESONTHEDESIGN,TOAVOID“FOCUS“,“NOFOCUS“COMPREHENSIVETRAINING“MOSTOFTHETEAMLEADERISPROMOTEDBYEMPLOYEESORTECHNICIANS,OFTENWHENTHETEAMDIDNTKNOWWHATIWOULDDOONTHEJOB,NOTTHEIRGOVERNMENT,ORCONTINUETORETAINTHEWORKHABITSOFEMPLOYEES,SOTHATTHETEAMMANAGEMENTIS“ANARCHY“STATUSASARESULT,THISCOURSEBEGINSTHECONTENTISTHEROLECOGNITIONOFTHETEAMLEADER,SOTHATTHEGROUPLEADERREALLYCOMPLETESTHETRANSITIONFROMTHEEMPLOYEETOTHEMANAGER2,THEFIRSTFUNCTIONOFDISTINGUISHINGMANAGERSFROMEMPLOYEESISTOTEACHOTHERSTHETEAMLEADERISOFTENABLETODOTHEJOBHIMSELF,ANDTHEBOTTOMOFTHETEAMTHEROOTCAUSEOFTHESITUATIONISTHELACKOFCOACHINGSKILLSBYTHETEAMLEADER“THEFIRSTCLASSSCENECOMESFROMFIRSTCLASSEMPLOYEES,FIRSTCLASSSTAFFFROMCLASSLEADERS,FIRSTCLASSTEACHINGMETHODS,ESPECIALLYTHERISINGRATEOFEMPLOYEETURNOVERTODAY,WHETHERTHEGROUPLEADERSTEACHINGMETHODISPROPERHASPROFOUNDINFLUENCEONTHEQUALITYANDEFFICIENCYOFTHEPRODUCTIONSITETHEREFORE,THISCOURSEFOCUSESONONEOFTHECONTENTSFORTHE“TEAMLEADERWORKINSTRUCTIONMETHODS“,SOTHATTHETEAMLEADERCORRECTLYGRASPTHEMETHODSANDSKILLSOFTEACHINGSTAFFTHETASKOFTHE3TEAMLEADERISTODODAILYMANAGEMENT,ANDTHEDAILYMANAGEMENTDEPARTMENTDOESSOMESIMPLEANDEASYTHINGSEVERYDAYBUT,LIKEHAIERCEO,ZHANGRUIMINSAYS,“SIMPLETHINGSAREBETTEREVERYDAYEASYTHINGSHAPPENEVERYDAY“ITSNOTEASY“THECOURSEDESIGNCOMBINESTHEABOVESEVERALIMPORTANTCONTENT,EASYTOUNDERSTAND,PRACTICAL,NOVEL,COMBINEDWITHTHEMANAGEMENTSTATUSOFTHEFACTORY,WITHHIGHLYTARGETEDANDPRACTICALFROMTHE“SOFTWARE“MANAGEMENTCONCEPTTO“HARDWARE“,MANAGEMENTTOOLS,MANAGEMENTSKILLS,EFFECTIVECOMBINATIONOFSOFTANDHARDAND,FROMTHEROOTTHEIDEATHEMANAGEMENTMETHODTOSOLVETHECLASSLEADERENCOUNTEREDINTHEWORKOFDIFFICULTMISCELLANEOUSDISEASESINTHISCOURSECOMBINATIONOFWESTERNMEDICINE,QIQIFITNESS,DISEASEPREVENTIONANDTREATMENT,ISAGOODMANAGEMENTPRESCRIPTIONCITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITESYLLABUSMODULE1CHARACTERCOGNITIONPARTONECONCEPTOFTEAMMANAGEMENTPOSITIONANDMISSIONOFTEAMLEADERSPECIFICRESPONSIBILITIESOFTEAMLEADERQUALITYREQUIREMENTSOFTEAMLEADERMANAGECHANGEOFROLESFROMSTAFFTOTEAMLEADERFROMTECHNICALTALENTSTOMANAGERIALTALENTSINTHECASEOFSHARINGMODULE1ROLERECOGNITIONPART1DIAGNOSTICSITUATIONIDENTIFYTHETYPESOFCHANGESTHATWILLHELPYOUUNDERSTANDTHECHALLENGESANDOPPORTUNITIESYOUFACE1CLASSLEADERSOFTHETHREEMENTALITY,CASEICEBREAKING2WHATISYOURGOALORIENTATION3STAFFTOCLASSLEADERTHEDIFFICULTYOFCHANGINGROLESROLEORIENTATIONOFTEAMLEADEROFCLASS4ROLECHANGEOFTEAMLEADEROFCLASS5ROLEANALYSISOFTEAMLEADEROFCLASS6CASESTUDYOFGROUPLEADER7LOOKINGFORPUNCTUATION8CLASSLEADERDIVISIONOFPOWERASSESSYOURWEAKNESSESIDENTIFYCOMMON“CHANGETRAPS“ANDAVOIDGETTINGOUTOFORBIT1,DOTENMAJORMANAGEMENTABILITYQUESTIONNAIRETEST,IMPLEMENTATIONANDANALYSIS2DOPERSONALITYTESTS,QUESTIONNAIRES,IMPLEMENTATIONANDANALYSISMODULE1ROLERECOGNITIONNEXTACCELERATEDLEARNINGLEARNINGPRODUCTIVELY,SPEEDINGUPTHEPROCESSOFCHANGETRAININGCONTENTSOFTEAMLEADER1KNOWLEDGESTRUCTUREOFTEAMLEADER2SKILLSTRUCTUREOFTEAMLEADER3EFFECTIVELICENSINGSKILLS1,THECONCEPTOFEMPOWERMENT2UNTIETHETEAMLEADERBYAUTHORIZATION3CLASSLEADERISNOTAUTHORIZEDREASONS4CANANDDOESNOTAUTHORIZETHEWORKTOHAVETHOSEFOURSTEPSTOEFFECTIVEAUTHORIZATIONMODULETWOWORKINSTRUCTIONTHEIMPORTANTROLEOFTEAMLEADERINTEACHINGABILITYTHECORRECTCONCEPTTAUGHTBYGROUPLEADERTHECORRECTUNDERSTANDINGOF“TEACHING“AND“GUIDING“MISTAKESMADEBYTEAMLEADER,TEACHINGMETHODSDIFFERENTTEACHINGMETHODSFORNEWANDOLDEMPLOYEESWORKINSTRUCTION,FOURSTAGEAPPROACHROLEPLAYCORRECTDEMONSTRATIONANDSIMULATIONTEACHINGOJTTEACHINGEFFECTIVENESSEVALUATIONMOTIVATIONANDENCOURAGEMENTINTEACHINGCHARACTERISTICSANDCONDITIONSOFMULTISKILLTEAMTRAININGINTEAMSANDGROUPSSTEPSFORMULTISKILLTRAININGINTEAMSANDGROUPSINTHEDISCUSSIONWHYNOTWILLINGTODOMOREWORKTOEMPLOYEESMODULETHREEINTERPERSONALARTICLESEFFECTIVECOMMUNICATION,EFFICIENTCOORDINATIONIMPORTANCEOFDEALINGWITHTEAMEMPLOYEERELATIONSBASICPRINCIPLESFORIMPROVINGEMPLOYEERELATIONSCREATEAPLEASANTATMOSPHEREINTHECASEANALYSISTYPESOFCOMMUNICATIONANDSTEPSTOCOMMUNICATECOMMUNICATIONPROCESSANDCOMMUNICATIONBARRIEREMPLOYEEINTERPERSONALSTYLECOMMUNICATIONSKILLSTHREESTEPSOFEFFICIENTCOMMUNICATION“THESKILLSOFSEEING,LISTENING,ASKINGANDSPEAKINGINCOMMUNICATIONEFFECTIVEUSEOFCOMMUNICATIONTORESOLVESTAFFCONFLICTSWORKSHOPSITECOMMUNICATIONSIMULATIONINTHECASEANALYSISMODULETHREEINTERPERSONALMOTIVATEEMPLOYEESANDBOOSTMORALEREASONSFORLACKOFMOTIVATIONTHEPRINCIPLEOFMOTIVATINGEMPLOYEESSEVERALTHINGSTHATSHOULDBEDONETOMOTIVATEEMPLOYEESSEVERALWAYSTOMOTIVATEEMPLOYEESCORRECTUSEOF“POSITIVEINCENTIVE“AND“NEGATIVEINCENTIVE“ATTENTIONOFTEAMLEADERTOMOTIVATESTAFFTEAMLEADERSSELFMOTIVATIONSKILLSROLEPLAYFIELDINCENTIVEMODEINTHECASEOFSHARINGINTHECASEANALYSIS“APPLICATIONOFIMPROVEDDECOMPOSITIONTABLE“INTHECASEANALYSISTHEIMPROVEMENTOFPRODUCTIONLINEBALANCETEAMMEMBERPROPOSALIMPROVEMENTTHREESTEPSTHEDIFFERENCEBETWEENRATIONALIZATIONPROPOSALSANDPROPOSALSMETHODFORACTIVATINGTEAMSTAFFPROPOSALINTHEDISCUSSIONWHYBECOMEADECORATIONBOXPROPOSALTHEMETHODSANDSTEPSOFMAKINGPROPOSALSINTHECASEANALYSIS“THESTAFFPROPOSAL“ANALYTICALMODELMODULETHREEINTERPERSONALSECTIONBRINGGOODSUBORDINATESANDRETAINSUBORDINATESTHEARTOFTEAMLEADERBRINGINGGOODEMPLOYEESTHEGROUPLEADERSPRINCIPLEOFMANAGINGEMPLOYEESAGOODCOACHTEAMLEADERTEAMRULECASESTUDYNONCOOPERATIVETHORN“INTHECASEANALYSISCARELESSANDCASUAL“OPERATOR“MANAGENEWENTRANTSTHEREASONSANDPREVENTIONOFNEWEMPLOYEETURNOVERINTHECASEANALYSISTHEANALYTICALSYSTEMOFNEWEMPLOYEECOUNSELORSCAUSESANDPREVENTIONOFOLDSTAFFTURNOVEROLDEMPLOYEESWITHGOODJOBBURNOUT“CASERETAINNEWSKILLSINTHECASEOFEMPLOYEETURNOVERAVOIDANCEMETHODSANDSKILLSMODULETHREEINTERPERSONALCHAPTERGOODSUBORDINATE,AUXILIARYBOSSTHEPRINCIPLESOFDEALINGWITHTHEBOSSHOWTOGETTHEBOSSSFAVORTIPSFORGIVINGADVICETOSUPERIORSCALMLYDEALWITHTHEBOSSSCRITICISMREPORTTHECORRECTWAYTOTHEBOSSWALKTHROUGHTEAMLEADERROLECORRECTWORKREPORTFROM“REPORTING“TO“RETURNING“FROMMANUFACTURINGPROBLEMSTOSOLVINGPROBLEMS“HOWTODEALWITHTHEBOSSCONTRADICTIONINTHEDISCUSSIONHOWTOSAY“NO“TOTHEBOSSDOTHEDISCIPLINETHATSUBORDINATESSHOULDPAYATTENTIONTOMODULEFOURTEAMBUILDINGHOWTOSTRENGTHENTEAMBUILDING1WHATISAWORKTEAM2TYPESOFWORKTEAMS3TEAMSPIRITBUILDING4TEAMBUILDINGSKILLSTRAININGHOWTOIMPROVELEADERSHIP1THETHREEDECISIVEFACTORSOFLEADERSHIP2,THESTYLEOFLEADERSHIP3QUALITYOFEXCELLENTLEADERSHIPSTRATEGIESFORIMPROVINGLEADERSHIPMODULEFIVEJOBIMPROVEMENTSECTIONDAYMANAGEMENTOFTEAMLEADERTHINGSTOPREPAREBEFORECLASSWHATYOUHAVETOPREPAREFORYOURCLASSTHINGSTOBEPREPAREDAFTERCLASSEXAMPLES“THETEAMSHARECONTROLSTANDARDFORM“MODULEFIVEJOBIMPROVEMENTSECTIONSTANDARDIZEDMANAGEMENTOFTEAMSITEDEFINITIONANDSIGNIFICANCEOFPRODUCTIONSTANDARDIZATIONSTANDARDIZATIONOFTEAMSANDGROUPSINTHECASEANALYSISSTANDARDTIMEANALYTICALMODELMODULEFIVEJOBIMPROVEMENTARTICLEEXCELLENTONSITEQUALITYCONTROLQUALITYCONSCIOUSNESSTHATYOUMUSTNOTKNOWFOURTRAPSOFQUALITYCONSCIOUSNESSSIXCONTROLOFQUALITYREALIZATIONFOCUSONDIRECTPRODUCTRATETHECONCEPTANDAPPLICATIONMEANINGOFPDCAEIGHTSTEPSTOPDCAPROBLEMSOLVINGINTHECASEANALYSISMODULEFIVEJOBIMPROVEMENTSECTIONTEAMSITEIMPROVEMENTMANAGEMENTBASICPRINCIPLESOFSITEIMPROVEMENTRECOGNIZEANDELIMINATETHESEVENWASTESOFSCENEIEINTHECASEANALYSISAPRODUCTIONLINEPRODUCTIONPROCESSIMPROVEMENTTEAMSITEIMPROVEMENTFOURSTEPMETHODINTHECASEANALYSIS“APPLICATIONOFIMPROVEDDECOMPOSITIONTABLE“INTHECASEANALYSISTHEIMPROVEMENTOFPRODUCTIONLINEBALANCETEAMMEMBERPROPOSALIMPROVEMENTTHREESTEPSINTHEDISCUSSIONWHYBECOMEADECORATIONBOXPROPOSALTHEMETHODSANDSTEPSOFMAKINGPROPOSALSINTHECASEANALYSIS“THESTAFFPROPOSAL“ANALYTICALMODELMODULEFIVEJOBIMPROVEMENTSECTIONTEAMSITEIMPROVEMENTMANAGEMENTDAILYMAINTENANCEOFEQUIPMENTINTEAMSANDGROUPSTHREE“INTHECASEOFTOYOTA“INDEPENDENTEQUIPMENTMAINTENANCE“THREETHINGSSEVENSTEPMETHODOFINDEPENDENTMAINTENANCEOFTEAMSANDGROUPS“INTHECASEOFMASSEQUIPMENTREPAIR“321“RULETHE“THREEINONE“INSPECTIONSYSTEMOFEQUIPMENTINTHECASEOF“EQUIPMENTMAINTENANCERESUME“ANALYTICALMODEL“FIVELAYERPROTECTIVELINE“FOREQUIPMENTMANAGEMENT“QUICKCHANGEDIEEIGHTSTEPMETHOD“INTHECASEANALYSIS“QUICKCHANGE“ANALYTICALMODELCITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITELECTURERINTRODUCTIONMISSKANGJIANPINGEASTCHINAJIAOTONGUNIVERSITYBACHELOROFMANAGEMENTECONOMICSBACHELOROFMANAGEMENTENGINEERING,UNIVERSITYOFSCIENCEANDTECHNOLOGYOFCHINATAIWANPRODUCTIVITYCENTERINDUSTRIALENGINEERINGCEIBSMANAGEMENTSCHOOLMBACONSULTANTEXPERIENCESUPPLIEREVALUATIONENGINEERHUANXINGROUPDIRECTOROFQUALITYASSURANCE,LECTUREREUPAINTERNATIONALGROUPSYSTEMCERTIFICATION/COMPLIANCESPECIALISTLECTURERPUBLICATIONSINCOLLABORATIONWITHTHECENTERFORDISTANCELEARNINGATTSINGHUAUNIVERSITY,THE8DQCCQUALITYCONTROLCIRCLEANDPPAPCDROMARELAUNCHEDWITHMANYYEARSOFWORKEXPERIENCE,HASWORKEDINWELLKNOWNFOREIGNFUNDEDENTERPRISES,QUALITYCONTROL,PRODUCTIONDIRECTOR,HASAVERYRICHENTERPRISEPRACTICALEXPERIENCEINMANAGEMENTPLANNINGANDSITEMANAGEMENTRICHEXPERIENCEANDEXPERIENCE,CONTINUOUSLEARNINGANDGROWTH,SOTHATKANGTEACHERNOTONLYBECOMEANOUTSTANDINGMANAGER,ANDBECAMEAFAMOUSCONSULTANTANEXCELLENTBUSINESSCONSULTANT,HASBEENTRAININGANDCOUNSELINGATOTALOFMORETHAN200ENTERPRISES,TRAININGUPTO50THOUSANDPASSENGERSKANGTEACHERISGOODATTHEENTERPRISESITEMANAGEMENT,FROMPRODUCTIONMANAGEMENTTOENTERPRISEQUALITYMANAGEMENT,WITHUNIQUEINSIGHTS,PRACTICALEXPERIENCEANDPRACTICALAPPLICATIONRESULTS,CANREALLYPROVIDEPERSONALIZEDINQUIRYFORTHEENTERPRISEPROBLEMSOLVINGPLANKANGTEACHERCUSTOMIZEDTRAININGCOURSES,BEABLETODIALYSISONSITEMANAGEMENTOFCOMMONDISEASESANDGRASSROOTSEXECUTIVESOFTENMADEMISTAKES,ITISALSOANEFFECTIVEPRESCRIPTIONFORENTERPRISESITEMANAGERSTOESTABLISHNEWCONCEPTSANDSOLVEPROBLEMSPROFESSORKANG,WHOHAS8YEARSEXPERIENCEINTEACHING,HASALIVELYSTYLE,AGOODSENSEOFHUMORANDAGOODSENSEOFHUMOR,RESEARCH,DRILLS,INSPIRATION,EXPERIENCE,INSIGHTSANDOTHERLATESTTRAININGMETHODSINTHEWORLD,ANDTHEUSEOFALARGENUMBEROFCASES,COMBINEDWITHTHEACTUALOPERATIONOFENTERPRISESEXPERIENCE,TRAINING,PRACTICAL,OPERATIONAL,ANDPROVIDEAVARIETYOFPRACTICALTOOLSANDTECHNIQUESFORPROBLEMSOLVINGFORREFERENCETRAINERHASGREATATTRACTION,INFECTIONANDUNEXPECTEDFOLLOWUPEFFECT,ANDISWELCOMEDBYSTUDENTSSERVICECOMPANIESQINGDAOHAIER,BUDWEISERBEER,SAMSUNGELECTRONICS,LGCOMPUTER,PHILPS,TOSHIBA,ASUSCOMPUTER,CHINAYUCOMPUTER,JIANGNANSHIPYARD,SHENYANGAIRCRAFTMANUFACTURINGFACTORY,NEC,SHANGHAIMATSUSHITA,YAMAHAACOUSTICS,BUILDINGTECHNOLOGY,SHANGHAIFORESTKENHITACHI,TOYOTAAUTOMOBILE,PHOTOELECTRICITY,SMIC,NIPPONPAINT,YKK,JIANGLING,DONGFENGCHAOYANG,AUOPTRONICS,JIANGDUTHESOUTHHADMADE“QUALITYMANAGEMENTAWARENESS“COURSESHIPYARDSTHOUSANDSOFENTERPRISES,AREWELLRECEIVEDBYOURCUSTOMERS,CUSTOMERSATISFACTIONRATEOF95ABOVECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITECITETRAININGTIMECYCLESTARTS,MORETRAININGTIME,PLEASECONTACTMAY2012,1920,SUZHOU,JUNE,12,SHENZHEN,JUNE,1516,SHANGHAI,JULY,1415,SUZHOUDURATIONOFTRAININGTHEFIRSTDAYOFTHEMORNING9001200PM13301700SECONDDAYSINTHEMORNING,9001200PM13301700OBJECTENTERPRISEDIRECTOR,MANUFACTURINGDIRECTOR,PRODUCTIONMANAGER,WORKSHOPDIRECTORANDMANUFACTURINGSUPERVISORANDLINECADREREGISTRATIONCONSULTINGMRAOREGISTRATIONHOTLINE075586222415MOBILEPHONNLINEQQ476304896COURSECONSULTINGUNDERTAKERHUASHENGTRAININGWWWSZHSPXCOMTRAININGFEERMB1980YUAN/PERSONAHANDOUT