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1、,Job Improvement,Joint Quality Resource (JQR),JQRT 各階層職責,1.JQP*1 Joint Quality Plant (廠長):支持及推動所有JQR活動. 2.JQM*1 Joint Quality Manager: 一般由品保經理擔任,負責整個制度規劃,督導,評 核等工作. 3.JQE*2 Joint Quality Engineer: 為品質資訊窗口,提供品質報告,改善報告,收集旭基 品質資料,品質改善的內部確認,執行內部品質系統 稽核, 並追蹤改善進度. 4.JQT Joint Quality Taskforce: 品質專案小組 (1)

2、.由工程,品管,制造,采購,倉庫組成; (2).分析問題存在根源; (3).改進,監督相關部門或人員; (4). 計劃,實施及評估持續不斷改進,以達品質目標; 5.Joint Quality Inspector (1).需經旭基IQC訓練合格后給予上崗証; (2).名單不能隨意更換,協力廠商及旭基將列為管制.,Quarterly Business Review (QBR ) Template,Neatness Control,Warehouse Management,Quality Pays,Mobilization,Design to quality as core process,Zero

3、 defect Production as core process,Strategy and organization,Quality Pays,1 Top management involvement 2 Quality objectives 3 QA as consultant 4 Flat hierarchies 5 Preventive focus,6 Self-checking by workers 7 Projects with suppliers 8 Preventive QA tools 9 Controlled R&D volume 10 Involvement with

4、customer,11 Decision-making authority 12 Problem-solving by shop floor workers 13 Operationalized objectives 14 Self-managing teams 15 Worker satisfaction,Levers of quality management,Level I,Level II,Level III,Level IV,Weaknesses Average,Strengths,Key levers,Constantly improving Management of key l

5、evers,Quality Pays,Four levers of quality,Quality assurance,Production, quality assurance (QA),Production, quality assurance, R&D, purchasing,All functions, customers, suppliers,Participating functions,Insufficient / wrong use of QA tools,SPC, audits, quality circles, Poka-Yoke, some use of FMEA,Pro

6、cess-FMEA, product-FMEA, design of experiments, design review, failure tree analysis,QFD, design review with Customer / supplier, customer surveys, employee surveys,Methods (added from Level II onwards), Quality through inspection Little quality consciousness and know-how, Improvement in production

7、process Start of worker involvement, Process capability and manufacturability in development Supplier integration, End customer orientation and superior products Cultural realignment,Characteristics,Level I Inspection,Level II Quality assurance,Level III Prevention,Level IV Perfection,Top performanc

8、e in quality management,Quality Pays,Moving from level I inspection to level II quality assurance,Strategy and organization,Inspection,I, Quality objectives for production units Focus increase in process capability,Core processes, Capturing and analysing production-related quality data Introduction

9、of SPC for all important processes Shift of quality inspection to operative level,Mobilization, Increase in quality consciousness Training in quality topics,Quality assurance,II,Prevention,III,Perfection,IV,Quality Pays,Moving from level II quality assurance to level III prevention,Strategy and orga

10、nization,Inspection,I, Quality objectives for R&D Quality objectives for purchasing,Core processes, Use of preventive QA tools Delegation of quality tasks to functional area, central QA department as consultant Supplier integration Simultaneous engineering interfunctional teams,Mobilization, job rot

11、ation (between R&D and production, within production) Expansion of quality circles / suggestion scheme,Quality assurance,II,Prevention,III,Perfection,IV,Quality Pays,Moving from level III prevention to level IV prevention,Strategy and organization,Inspection,I, Perfection objectives-e.g.,Zero defect

12、s Design to quality objectives: superior product / service Quality objectives for all functional areas and levels,Core processes, Aiming for maximum share in R&D volume Integration of suppliers and customers in own development process Cross-functional teamwork during the development process Marking

13、department to observe the end customer,Mobilization, Decision-marking and problem-solving authority for workers Interdisciplinary training for engineering,Quality assurance,II,Prevention,Perfection,IV,III,Quality Pays,Intensive use of QA tools in the development process,Quality function deployment,P

14、roduct FMEA,Process FMEA,Failure tree analysis (FTA),Design of experiments,Design review,SPC,Quality circles,Product audit,System audit,100,100,45,87,90,83,95,85,71,28,50,27,62,33,90,96,89,55,62,5,High quality companies,% of companies,Top Quality tools,Development process,Production process,Main area Of application,Low quality companies,质量系统推荐,太友科技质量控制系统产品系列,数据采集,数据分析,控制/反馈,集成/分析,MiniData-RT,MiniData,Mini-SPC,T

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