Lesson 9 Business Meetings商务英语 商务会议ppt课件

1、Lesson 9Business Meetings商务会议,How do you usually hold a meeting?,Main Points,1. Types & Purposes 类型和目的 2. Procedure 步骤 3. Useful Expressions 表达 4. Tips to Organize the Perfect Business Meeting 建议,1. Types & Purpose,Information-giving 信息给予 Problem-solving 解决问题 Brainstorming 头脑风暴 Decision-making 决策,Pr

2、ofits 盈利 Execution 执行Administration 管理Mutual understanding Product development etc.,2. Procedure,Preparation 准备 Opening 开场 During the meeting 会议 Closing 结尾 Writing Minutes of the Meeting 会议记录,Make it clear what the theme of the meeting is. Make it clear when and where the meeting will be held. Give

3、notice to the participants by memo, phone or letter.,so the participants can well prepare for the meeting beforehand,Preparation,Invitation (e-mail or phone call) e.g. E-mail Subject：Sales Meeting Beijing 11 July 2007； Reason: We need to finalize the next product launch（产品发布）. Suggestion: We should

4、have a meeting before the Shanghai fair（交易会） in July. How about June 21? Options: If the date mentioned isnt possible for you, please suggest an alternative（替代选择） in that week.,e.g. Thank you for the email. Ill go to your office to discuss the issue at 3 oclock on June 21st. Thank for the invitation

5、, but Im afraid I wont be in on Friday. However my colleague（同事） Li will stand in for me.,Phone call: considerate（体贴的，周到的） & polite e.g. Could we schedule（安排） a time to meet next week? 询问对方是否有意开会 How about sometime after lunch? 建议会议时间 See you on Monday at 7. 确认开会日期和时间 Sure, no problem. Shall we say

6、Thursday at ten? Im afraid I have another appointment then. Right, so well meet Friday at ten, then, at your office.,Opening,Starting 开头 Welcoming 欢迎 Introducing 介绍 Stating purpose/aims/objectives 说明意图 Setting the agenda 确定议程 Timing 定时 Defining roles 选定角色,Right, lets begin. (Starting) Its a pleasure

7、 to welcome(Welcoming) Id like to introduce (Introducing) There are three items on the agenda. (Setting the agenda) Mary, could you take the minute? (Defining roles) Kelvin, I wondered if youd like to tell us something about? (Defining roles) The purpose of this meeting is to(Stating purpose / aims

8、/ objectives ) I would like to finish by 10 oclock. (Timing),Meeting inside a company e.g. Can I have your attention? Id like to get things under way（正式开始）. OK, everybody, we seem to be complete（完整的）. Can we get started? Meeting with clients e.g. OK, if you like, we can start now. International meet

9、ing e.g. Since the majority（大部分） of the required number is present, the meeting is formally declared（宣布） to be convened（召开）.,Set the objective （目标） e.g. The purpose of this plenary session（全体大会） is to make a general review（总复习） of our activities during this past year, and to propose（提出） new plans fo

10、r activities during the coming year. Timing e.g. Weve scheduled（计划） one and a half hours for the meeting.,During the Meeting,A. Agreeing B. Getting the participants（参与者） attention C. Commenting D. Disagreeing E. Giving opinions F. Requesting information （请求信息） G. Clarifying （澄清） H. Asking for opinio

11、ns,Typical Example,Mr. Yang: Now Id like to get things under way(get the participants attention). The main topic on todays agenda is the development of a U.S. sales strategy for the new EBP.（今天会议的主题是新开发产品EBP在美国的销售策略。） Id like to hear any and all of your ideas. Mr. Wallace, could you start the ball r

12、olling（开始发言）? (ask for opinions) Mr. Wallace: Yes. I think one of the main causes of the poor U.S. sales of the original EBP was our advertising strategy.(give opinions) In my opinion, we should put the new product into market as soon as possible.,Mr. Ivans: I cant agree with you (disagree), because

13、 we used the same agency for both the Japanese and U.S campaigns（活动）, and the campaigns were very similar, but the response was 40% higher in Japan (clarify, request information). Mr. Wallace: Ill tell you what I think the trouble is. They used visuals and music to convey an overall image, but did n

14、ot say much about the product. Japanese are accustomed to（习惯于） this type of advertising, but Americans tend to want more information from ads. (give opinion, comment) Mr. Ivans: Well, It sounds reasonable. I understand your point of view. (agree),Mr. Wallace: And I think the historical（历史的） and cult

15、ural（文化） basis for this difference in advertising is that. Mr. Yang: Can I just come in here?（我能插句话吗） This is interesting, but lets get back to the main issue. Mr. Yang: Right, that just about covers it. Lets adjourn（休会） the meeting.,Closing a Meeting,Summarizing: e.g. The opinions presented so far

16、may be summarized as follows: 目前为止，意见小结如下： In conclusion, ladies and gentlemen, I would point out that, although we have made gratifying progress, many still remain to be done. 总之，女士们、先生们，我要指出的是，虽然我们已经取得了令人满意的进步，但还有很多事要做。 This meeting has been an important one but I am sure that you all recognize th

17、at our real work has just begun. 本次会议是一次非常重要的会议，但我肯定你们大家意识到我们真正的 工作才刚刚开始。,As Chairman, I would like to thank you for attending and to congratulate you on the fact that we have completed all of the items on our agenda. 作为主席，我感谢您的参与，我们完成了议事日程上所有的项目，并因此而祝贺您。 Thank you all for attending/coming. 感谢各位的光临。

18、 I hope to see you again. 我希望再次见您。 Lets call it a day. 让我们到此结束吧。,Writing Minutes of the Meeting,Brief Loyal,MINUTES OF THE DIRECTORS MEETING HOLIDAY NOTICE Date: _ Place: The meeting room of the company Present: . 1.Report The notice of convening（召开） this meeting and the managers report on the state

19、 of business of the company was read by the secretary. 2.Resolution（决议） With the consent（同意） of the meeting, the chairman made a speech and proposed that a gold metal be given to Mr. Zhang as a reward for his industrious（勤勉的） and successful service in the past 2 years. Mr.Zhang seconded the motion(附

20、议), which was then put to the meeting and carried unanimously（全体一致地）. Signature: _ Date: _,Useful Expressions,Running a Meeting 主持会议 The following phrases are used to conduct（主持） a meeting. These phrases are useful if you are called on to conduct a meeting.,温和地表示同意：I guess I see what you mean. 表示非常赞

21、同：Absolutely. I think thats a fantastic idea. 表示同意：I think youre right. 表示反对：Im afraid I cant agree with you there. 提出建设性的意见：Why dont we? 展示幻灯片用语：Allow us, then, at this point to present some slides. 读报告的开场用语：My paper is a literature review. 提问用语：May I ask a question? This is an extremely difficult

22、question to answer. 表示原因的用语：The age of the product was a contributory（有利的）factor in the accident. 预计结果用语：We can anticipate the following consequences: 表示需要考虑：Let us focus our attention on 举例用语：Here, I am just showing you a few examples of ,Tips to Organize A Perfect Business Meeting,Ensure Appropria

23、te Participants at the Meeting. Postpone the meeting rather than holding a meeting without critical staff members. 为了提高会议决策效率，需要确保会议关键人员到场。 2. Involve Each Participant in Actions. This ensures that each participant is involved in the topic of the meeting and in the follow-up. Youll accomplish more r

24、esults with the whole team pulling than with one dominant staff person trying to push everyone else up the hill. 调动所有人的积极性，确保每个与会者都在献计献策。 3. Be a referee(裁判员) and employ a time-keeper. Have one person in the meeting be the time-keeper so you can focus on facilitating, summarizing, clarifying, and ju

25、st keeping things moving. 严格控制会议时间和节奏，确保议题的讨论顺利进行。,4. Have a theme. Make it clear why this meeting is happening, why each person is participating at a given time, and then use your agenda to amplify (扩展) how the theme will be explored in each section of the meeting. 引导大家围绕议题展开讨论，防止跑题。 5. Stay on target. As soon as the needed permission, notification, or task assignment is completed, just move on to the next item. 目标明确