Nutanix：2024年云指数报告 Nutanix Enterprise Cloud Index Report Global Public Sector

April2024|Guide

NutanixEnterpriseCloudIndexReport:

GlobalPublicSector

NutANX

TableofContents

AboutThisReport

PublicSectorShiftingfromHybridCloudtoMulticloud

03

withinThreeYears

FindingsAt-A-Glance

03

KeyFindings

01.TheuseofmultipleITenvironmentshasremainedflatoverthe04

pastyearinglobalpublicsectororganizations,thoughthisVertical

foreseesasubstantialnear-termboostinusage.

02.Hybridmulticlouddeployments,onaverage,05

trailthoseofotherIndustries.

03.IToperatingmodelsinusevaryamongpublicservicesub-sectors.07

04.WhenpublicsectororganizationsareinvestinginITinfrastructure,09

protectionfromransomwareistheprevailingpurchasecriterion.

05.Securityandcompliancearethebiggestdriversofapplication12

relocationandthetoppriorityforCIO/CTOs,aspublicsector

organizationsrecoverfromhighratesofransomwareattacks

.

06.AIuseisrampingup,thoughissuespersistconcerningdata14

privacyandbestpractices.

07.Topchallengesinvolvemulti-environmentstorage,operations,16

security,andsustainability.

Summary

SummaryandOutlook1

9

3

PublicSectorShiftingfromHybrid

CloudtoMulticloudwithinThreeYears

AboutthisReport:BackgroundandResearchGoals

Forthesixthconsecutiveyear,Nutanixcommissionedaglobalresearchstudytolearnaboutthestateofenterpriseclouddeployments,ITinfrastructure,anddatamanagementinitiativesandchallenges.InDecember2023,U.K.

researcherVansonBournesurveyed1,500ITandDevOps/platformengineeringdecision-makersaroundtheworld.Therespondentbasespannedmultipleindustries,businesssizes,andgeographies,includingNorthandSouth

America;Europe,theMiddleEastandAfrica(EMEA);andtheAsia-Pacific-Japan(APJ)region.

Thisreportissupplementaltotheglobal

6thAnnualEnterpriseCloudIndex

masterreportandfocusesonclouddeploymentsintheglobalpublicsector.Itaccountsfordatasuppliedby409worldwidesurveyrespondentsin

federal/nationalgovernments,stateandlocalgovernments,publiceducation,publichealthcare,andotherpublicsectororganizations.IthighlightscurrentadoptionlevelsofseveralIToperatingmodelsandthetechnologyplans,priorities,andchallengesofITprofessionalsinworldwidepublicsectororganizationsandhowtheycompareto

thefullglobalresponsepoolandotherindustries.

FindingsAt-A-Glance

01.AddoptionTrends

04.ManagementChallenges

Growthinmixed-ITdeployments,includinghybridmulticloud,wasflatoverthepastyear.

However,hybridcloud—theprecursorsteptohybridmulticloud—constitutedthemostcommonITmodelinthepublicsector,outpacingtheglobalaverage.

02.ITPriorities

Protectionfromransomwareandothersecurity/compliance-relatedissuesaretopofmindinthepublicsector,bothasapriorityandasachallenge.

03.AIStance

PublicsectorrespondentsarebullishonthemanyandvariedusesofAI,thoughtheyreportearlygrowingpainswiththetechnology.

Achievingtheoperationalconsistencyneededfor

cloud-smartITisbecomingeasierwithsolutionssuchascontainersandcloud-agnosticmanagementtools.Thepublicsector,however,remainsparticularly

challengedtomeetdatastorage/usageguidelines,

oftendictatedbychangingprivacyregulations,and

combatingransomware.

05.SustainabilityStatus

While87%ofpublicsectorrespondentssaid

sustainabilityinitiativeswereapriority,sustainabilityrankedcomparativelylowintermsofITpurchasingdecisioncriteriaandbudgetincreases.

4

01.KeyFindings

TheuseofmultipleITenvironmentshasremainedflatoverthe

pastyearinglobalpublicsectororganizations,thoughthisverticalforeseesasubstantialnear-termboostinusage.

Whetherthey’reusingintegratedprivateandpubliccloudsormultiplepublicclouds,57%ofall

globalpublicsectororganizationsreportedhavingmorethanoneITmodelinoperationthisyear

(Figure1).Respondentsinthisverticalanticipatesignificantgrowthintheuseofmultiplemodels

overthenextonetothreeyears,withusageexpectedtoincrease30percentagepointsto87%

usageduringthattime.

Figure1:CurrentandPlannedUseofMultipleITEnvironments

87%

57%

GlobalPublicSector

73%

60%

AllIndustries

Today

Next1-3years

Thesemixed-modeladoptionrates,onaverage,largelyparalleldeploymenttrendsacrossthefullECIglobalresponsepool.Whileglobalcross-industryusageofmultiplemodels(60%)currentlyoutpacesthepublicsectorbyasmallmargin,plannedshort-termincreasesacrossthefullresponsepool—whilehealthy—arenotablylower,with73%usageexpectedwithinthreeyears.

NotethatthedatainFigure1countsallprivatedatacenters/cloudsinuse—regardlessofwhethertheyresideon-premises,inahostedserviceprovider’sinfrastructureorboth—asasingleoperatingmodel.

5

02.KeyFindings

Hybridmulticlouddeployments,onaverage,trailthose

ofotherindustries.

GenerallyshapinguptobethedominantIToperatingmodel,hybridmulticloudenvironments

involvetheuseofprivateinfrastructure,on-premisesand/orhosted,intandemwithtwoor

morepubliccloudplatforms.Thismodelholdsthegreatestgrowthpotential,amongpublic

sectororganizationsandgloballyacrossindustries.Drivingadoptionisthesteadyincreasein

“cloud-smart”approachestoIT,wherebyenterprisesleveragethebestcloudenvironmentfor

eachworkloadorapplication.

Thevastmajorityofpublicsectororganizations(85%)andthefullcross-industryresponsepool

(90%)agreedthattheirorganizationsnowsubscribetocloud-smartITdeploymentstrategies.

TheattractionisthathybridmulticloudenvironmentsgiveITleadersavarietyofcost,billing,and

deploymentoptionsforoptimizingapplicationperformance,security,timetomarket,and

spending.

Atthisjuncture,however,just8%ofglobalpublicsectororganizationsreportedusinghybrid

multiclouds.ThisfigureisabouthalfthedeploymentpercentagereportedbyallECIrespondents

(15%),asFigure2shows,andthelowestamongallindustriessurveyed(Figure3).Thesame

percentageinthepublicsectorreportedhybridmulticloudusagelastyear.

Figure2:ITModelsinUseandPlanned

GlobalPublicSector

45%

23%

HybridCloud

AllRespondents

31%

11%

HybridCloud

39%

7%

Datacenter/privatecloud

34%

14%

Datacenter/privatecloud

33%

8%

HybridMulticloud

35%

15%

HybridMulticloud

31%

4%

Multiplepubliccloud

26%

14%

Multiplepubliccloud

3%6%

Singlepubliccloud

13%

6%

Singlepubliccloud

Today

Next1-3years

SingleResponseAllowed|Figuresmaynottotal100%duetorounding

6

However,thepublicsectoranticipatesmorethanfour-foldaveragegrowthinhybridmulticloud

usageinthenextthreeyears,whenitexpectstoreach33%penetration.Theplannedgrowth

rateoutpacesthatofthefullglobalresponsepool,whichanticipatesslightlymorethana

two-foldincreaseduringthesametimeframe,albeitwiththeexpectationofattainingslightly

higheroverallusage(35%).Publicsectorplanstousemultiplepubliccloudsasitsmixed-IT

modelalsooutpacetheglobalaverageinthatthisgroupexpectsusagetojumpfromjust4%

usagetodayto31%by2027.

Itshouldbenotedthatthegreatestgrowthpotentialtendstolieinorganizationsand

technologieswithsloweradoptionrates,astheyhavetheirgrowthspurtsstillaheadofthem.

Theaggregateglobalpublicsector,forexample,hasthefarthesttogotocatchuptohybrid

multiclouddeploymentselsewhere(Figure3),soitfollowsthatitsgrowthtrajectorygoing

forwardislargerthaninindustriesthatwereearlyadopters.

Figure3:ComparativeHybridMulticloudUsageToday*

GlobalPublicSectorLowestPercentageinUse

Education,PrivateandPublicHighestPercentageinUse

AllIndustries

8%

15%

47%

*PercentageofrespondentsineachgroupcurrentlyusingprivateITinfrastructureincombinationwithtwo

ormorepubliccloudplatforms

Asthefigureshows,thecombinedprivate/publiceducationsectorreportedthehighestuseofhybrid

multicloud(47%)acrossallindustriessurveyedthisyear.Thesecondhighestwasintheenergy,gas/oil,

andutilitiesindustry(37%).Attheotherendofthescale,followingtheglobalpublicsector,the

second-lowestadoptionwasinthemanufacturingandproductionindustry,with10%usingthemodel.

7

03.KeyFindings

IToperatingmodelsinusevaryamongpublicservicesub-sectors.

AsnotedinFigure2,publicsectorhybridmulticlouddeploymentsremainedflat,with8%

reportinguseofthemodelboththisyearandlast.Thecaveatisthatthesenumbersreflect

averageusageacrossallglobalpublicserviceorganizationssurveyed,whileadoptionin

individualsub-sectorsfluctuates.

Mostnotably,publiceducationappearstobethebiggestadopterofhybridmulticloudwithin

thepublicsectorgroupandgloballyacrossallindustries,withareported62%penetration

(Figure4).Awordofcautionhere,however:Theresponsebaseinthissub-sectorwassmall,

soitisadvisabletoconsiderthehighpercentageasindicativeofthegeneraltrendinthat

sub-groupbutnottointerpretitasstatisticallydefinitive.

Figure4:ITModelsinUseTodayAcrossGlobalPublicSectorEntities

34%

50%

14%

14%

56%

Datacenter/privatecloud

52%

14%

24%

70%

HybridCloud

42%

62%

6%8%

11%

1%

HybridMulticloud

18%

10%

6%

3%

2%

3%1%

0%

0%

0%

PublicCloudsMultiplePublicClouds

Federal/CentralGovernments

Local/StateGovernments

PublicEducation**

PublicHealthcare

OtherPublicSectors***

*Hosted,on-prem,oracombination

**Lowresponsebase;datareflectstrendsbutnotstatisticalvalidity

***Excludinghealthcare,education,andgovernment

SingleResponseAllowed|Figuresmaynottotal100%duetorounding

Thecomparativelylargeuptakeineducation,whetherprivateorpublic,canbeatleastpartly

attributedtothepandemic-eraneedtosupportsudden,widespreadremotelearningrequirements.

Publiccloudofferingsgaveschoolstheabilitytoquicklytapintoservicesthattheycoulduseto

supplementtheirexistingITinfrastructure,helpingthemleapfrogtheirwaytohybridmodelsof

private/publicinfrastructure.Fromthere,addingasecondpubliccloudplatformtakesthe

organizationtothehybridmulticloudmodel.

。

Notethatwhenprivateandpubliceducationresponsesarecalculatedtogether,theeducation

sectorpenetrationfallsto47%,aswasshowninFigure3,indicatingfewerdeploymentsinthe

privateeducationalinstitutionssurveyed.However,evenat47%,theprivate/publiceducation

sectorreportsthehighesthybridmulticloudpercentageofallnineindustriessurveyed,ofwhich

theglobalpublicsectorisone,comprisingthefivesub-sectorsshowninFigure4.

Otherpublicserviceentitiesbringtheusageaveragewaydown.TheU.S.federalgovernment

reportsthelowesthybridmulticloudusage,bothwithinthepublicsectorandglobally(5%),

forexample(notshowninthefigure),andallglobalfederal/centralgovernmentstogether,

includingtheU.S.government,aren’tmuchfurtheralong(6%).

Atthesametime,itshouldbenotedthatacrossgovernmentsub-sectors,instancesofthe

hybridcloudmodel—privateinfrastructurecombinedwithasinglepubliccloud—arefarmore

commonandthedominantmodelcurrentlyinuse(45%).Thedataindicatesthatmostpublic

sectororganizationshavereachedthehybridcloudmigratorystepintheirjourneystohybrid

multicloudIT.

Hybridcloudusageisinthedoubledigitsinallpublicsub-sectors,including70%inpublic

healthcareorganizations,52%inaggregatefederal/centralgovernmentssurveyed,and60%

intheU.S.federalgovernment.Hybridcloudisonestepawayfromhybridmulticloud,which

introducesasecond(ormore)publiccloudplatform(s)intothemix.

9

04.KeyFindings

WhenpublicsectororganizationsareinvestinginITinfrastructure,protectionfromransomwareistheprevailingpurchasecriterion.

ECIrespondentswereaskedtonamethesinglemostimportantfactordrivingtheirIT

infrastructurepurchasingdecisions.Whileadiversearrayofanswersreflectedawide

spectrumofbusinessandITpriorities(Figure5),thoseinthepublicsectormostoftenchose

theinfrastructure’sabilitytoprotectagainstransomwareandothermalwareastheirsingle

toppriority(17%).Thisfactorwasfollowedbytheinfrastructure’sperformance/response-time

potential(15%)anditsabilitytoallowITtoflexiblymoveworkloadsacrossprivateandpublic

cloudplatforms(14%).

Figure5:Top-RankingInfrastructureDecisionCriteria

Ransomwareand

malwareprotection

12%

17%

Performance

15%

14%

Flexibilitytorunacrosscloudsandon-prem

14%

14%

Datasovereigntyandprivacy

12%

13%

AbilitytosupportAI

11%

12%

Dataservices(e.g.,snapshots,replication,datarecovery,backup)

11%

12%

Sustainability

10%

11%

Cost

10%

12%

PublicSector

AllIndustries

SingleResponseAllowed|Figuresmaynottotal100%duetorounding

10

Thecriteriachosenareinterrelated.Forexample,themostcommonreasonformoving

applicationsacrossinfrastructureinthepastyear,withinboththepublicsectorandthe

largercross-industryresponsepool,wastoimprovesecuritypostureand/orcompliancewith

regulatorymandates,manyofwhichaddressdataprivacyandarepronetochange.Itfollows,

then,thatdatasecurity,includingprotectionagainstransomware,andtheflexibilitytomove

applicationswithoutcompromisingperformanceledthechargeastoppurchasingcriteria.

Accordingly,thegreatestallocationofITbudgetdollarsinthecomingyearisforsolutions

thathelpprotectagainstransomware(Figure6)andeaseapplicationportabilityand

multicloudmanagement.Whenaskedwhattechnologies/solutionswouldget“significant”

investmentincreasesinthecomingyear,protectionagainstransomwarewasmentioned

mostoften(37%),followedbyITmodernization(35%),whichistheprocessofupdatingIT

infrastructure,tools,practices,andsystemstocapitalizeonemergingtechnologies.

Whencombining“significant”and“slight”investmentincreases,however,80%ofpublic

sectorrespondentsmentionedbothITmodernizationandsupportfortheorganization’s

AIstrategy,whileslightlyfewer(76%)mentionedransomwareprevention.Note,though,

thatITmodernizationandransomwarepreventionarenotnecessarilymutuallyexclusive;

modernizationstrategiescan(andlikelywill)embracemeasuresforcombatingransomware

andothercyberthreats.

Figure6:TopPublicSectorITInvestmentPlansfortheNext12Months

37%39%

24%

RansomewarePrevention

20%

45%

35%

43%

32%

19%

25%

43%

32%

ITModernizationAIStrategySupportCloudComputing

46%

30%

23%

Sustainability

42%

29%

29%

EdgeComputing

SignificantlyIncreasing

SlightlyIncreasing

NoChangeorDecreasing

MultipleResponseAllowed

11

Modernizationcanalsoincludetheacquisitionanddeploymentofunifiedmanagement

toolsandprocessesthatworkconsistentlyacrossdisparateITinfrastructures,insupportof

mixedITmodels.Moreover,itcouldinvolvedeployingcontainerizedsolutions,whichvirtualize

softwareapplicationssotheycanrunthesamewayonanyunderlyingcloudplatform,private

orpublic.Assuch,containerizationisacoretenetofhybridmulticloudstrategiesinthatit

easestheportabilityofapplicationsacrossinfrastructuresasIT,business,security,mission,

andcompliancerequirementschange.

It’snosurprise,then,thatcontainerizationfiguredprominentlyinnearlyall6thAnnual

respondents’cloudstrategies.Forexample,64%ofpublicsectorrespondentssaidthat

theyhadcontainerized50%ormoreoftheirapplications.Another22%saidthatbetween

aquarterandhalfoftheirapplicationswerecontainerized.Only1%saidtheyhad

containerizednoneoftheirapplications.

12

05.KeyFindings

SecurityandcompliancearethebiggestdriversofapplicationrelocationandthetoppriorityforCIO/CTOs,aspublicsectororganizationsrecoverfromhighratesofransomwareattacks.

ThevastmajorityofECIrespondents—92%inthepublicsectorgroupand95%globally—said

theyhadmovedoneormoreapplicationstoadifferentITenvironmentinthepast12months

(Figure7).Theramp-upofmovingworkloadstobestsupporteachapplication’srequirementsas

partofcloud-smartIT,mentionedearlier,iscreatingtheneedforsimpleandflexibleinter-cloud

portability.Shiftingsecurity-relatedrequirements,inparticular,arelargelyfuelingthemovement

ofapplications,asindicatedinthefigure.

Figure7:ReasonsforMovingApplicationstoaDifferentEnvironmentinthePastYear

Improveoursecuritypostureand/ormeetregulatoryrequirement

40%

42%

Gainbettercontroloftheapplication

37%

38%

Fasterappdevelopment

35%

35%

Integratewithcloud-nativeservices(e.g.,AI/ML)

33%

40%

Improvedataaccessspeeds

33%

39%

OutsourcingITmanagement

33%

32%

Meetsustainabilitygoals

29%

32%

Executivemandate

23%

29%

Capacityconcerns

28%

26%

Disasterrecovery

25%

27%

Cost

22%

24%

Wedidnotmoveanyapplicationsinthelast12months

8%

5%

PublicSectorAllIndustries

MultipleResponseAllowed

13

Fourin10publicsectorrespondentsand42%ofglobalrespondentswhoreportedhaving

movedoneormoreapplicationstoadifferentinfrastructureduringthepastyearsaidthey

didsoforsecurity/compliancereasons.Regulatorymandatesforprivacy,suchasEurope’s

GeneralDataProtectionRegulation(GDPR),containstrictrulesaboutwherecustomerdata

canbestored,andtheytendtochangefrequently—inturn,drivingworkloadlocationshifts

throughoutenterpriseITinordertocomply.

Inaddition,ransomwareattackscontinuetorise,increasingbyabout73%from2022to

2023,accordingtotheSANSInstitute,andcausingenterprisestopersistentlyrethink

howbesttoprotectthemselves.Infact,95%ofpublicsectorrespondentssaidtheyhad

experiencedanattackinthepastthreeyears,and93%agreedthatthey’dliketoimprove

theirprotectionagainstsuchattacks.

While28%saidtheyhadfullyrestoredoperationsfollowinganattackwithinafewhours,

37%saidittookthemafewdaysorafewweekstodoso.Another25%saidthatthe

impact(s)oftheattack(s)continuedtobefeltfor“longerthanafewweeks”following

restorationofdailyoperations.

It’snowonder,then,thatdatasecurity/ransomwarepreventionwasmentionedmostoften

asthenumberonepriorityofCIO/CTO/leadership.(Figure8).

Figure8:Top-RankedCIO/CTO/LeadershipPriorities

18%19%

Datasecurityand

ransomwareprotection

15%

12%

Acceleratingapplication

development

14%15%

ImplementingAIstrategies

17%

14%

Implementingtheright

hybridIToperations

14%14%

Optimizingoperations

13%14%

Minimizingcost

11%10%

Sustainability

PublicSector

AllIndustries

SingleResponseAllowed|Figuresmaynottotal100%duetorounding

14

06.KeyFindings

AIuseisrampingup,thoughissuespersistconcerning

dataprivacyandbestpractices.

ThoughAIsupportrankedfairlylowonpublicsectorinfrastructurepurchasingcriteria

(Figure5),respondentsexpressedhighlevelsofinterestinthetechnologyelsewhere.

Forexample,publicsectorrespondentsgaveAIstrategyimplementationthesame

CIO/CTOpriorityrankingashybridITandoperationsoptimization(14%),reflectedin

Figure8.Securityandappdevelopmentaccelerationwerethetwoprioritiesmentioned

moreoften.

Inaddition,80%ofthepublicsectorsaidtheyexpecttoincreasetheirinvestmentsinAI

technologyinthenextyear.Aboutathird(32%)saidthatthoseinvestmentincreaseswould

be“significant.”Moreover,athird(33%)alsosaidintegratingwithcloud-nativeservicessuch

asAIwasareasonthattheymovedoneormoreapplication(s)toadifferentinfrastructure

duringthepastyear.

AIUseCases

RespondentsmentionedavarietyofAIapplicationsinuseorunderconsideration

intheirorganizations.

TheseniorITmanagerinonefederalgovernmentagencyreportedthat“AIhasalready

beenverysuccessfulinparticularareassuchascybersecurity,weather,climate,andvarious

aspectsofagriculture.”Another,aseniorITmanagerinaU.S.federalgovernmentagency,

said,“Acrosstheboard,theU.S.government[is]lookingtodevelopAIandsmarttechnologies

forthedeliveryofpublicservices.Sustainablelandmanagementandenergyefficiencyare

myareasofinterest.”

AnITprofessionalintheplatformengineering/DevOpsgroupofafederalgovernment

with500to1,000employeesexplainedthat“AIanddataanalyticsarethetoolstodeliver

morevalue.Theycanmakesenseveryquicklyofdata,demographics,[and]historicand

futuretrends,andthisallowspolicyanddecision-makerstomakesmarterdecisions.”

Similarly,amid-levelmanagerintheDevOpsgroupofafederalgovernmentwithmore

than5,000employeesexpressedinterestin“AIapplicationstoassistdecision-makingin

sustainability,foodsafety,foodwasteandloss.”Another,whoworksinITforalocal

government,said,“AIcanhelpusplanthelayoutoflocaltownstomakethemmore

aestheticallypleasing,androadscanbeplannedtoavoidtrafficjams.”

15

DeploymentObstacles

DespitetheAIenthusiasm,86%ofthepublicsectorsaidtheyconsiderrunningAItobea

challenge:38%describeditasa“significant”one,while48%consideredita“moderate”one.

Theyprovidedafewexamples.

“WhileadoptionofAIbyourgovernmentisgrowing,thesuccessofspecificAItoolshasbeen

inconsistentanderratic,producinginaccurateorbiasedresults,”saidonerespondent.Another

saidthatU.S.federalgovernmentapproachestodeployingAIsofarare“provingtobevery

piecemeal,”despiteaselectcommitteehavingbeensetuptocoordinateandadviseon

consistentadoptionbestpractices.

“AIhasthepotentialtocompletelydisruptwhatwearedoing,”saidaC-levelU.S.federalIT

decisionmaker.However,“forsomeofus,theuseoffacialrecognitionandbiometricprocesses

hasbeencontroversial.Congresshastoruleonexceptionswherebythesetechnologiescanor

cannotbeused.”

Ethicsandprivacyissuesrelatedtotheuseofbiometricsareamongthereasons93%ofpublic

sectorrespondentsagreedthatdataprivacyduetoAIwasaconcernfortheirorganizations,as

did88%oftheglobalresponsepool.

16

07.KeyFindings

Topchallengesinvolvemulti-environmentstorage,operations,security,andsustainability.

ManagingmultipleITenvironmentscreatesoperationalchallenges(Figures9and10)often

relatedtointeroperabilityanddatamanagementacrossinfrastructureswithdissimilar

underlyingtechnologies.Whenaskedtonametheirnumberonedatamanagement

challengetoday,thegreatestpercentageinthepublicsectoridentifiedcomplyingwith

datastorage/usageguidelines(19%)asthetopfactor.Increasingly,datastoragestrategies

aredrivenbyprivacyregulationsaboutwherecustomerdatacanbestored.

Thenextbiggestchallengewasatiebetweenlinkingdatafrommultipleenvironmentsand

maintainingvisibilityintowheredataresidesacrosscloudborders,with18%citingeachas

theirnumberonedatamanagementchallenge(Figure9).

Figure9:BiggestDataManagementChallengeinYourOrganization

19%18%

Followingguidanceon

datastorageandusage

(e.g.,GDPR)

18%16%

Linkingdatafrom

multipleenvironmentst

18%

15%

Lackofvisibilityover

wheredataresides

16%19%

Ransomwareprevention

anddatasecurity

16%18%

Dataprivacy

11%12%

Cost

2%2%

Myorganizationdoesn’tfaceany

datamanagementchallenges

PublicSector

AllIndustries

SingleResponseAllowed|Figuresmaynottotal100%duetorounding

17

AtissueisthatmixedITenvironments,suchashybridcloud,hybridmulticloudandmultiple

publiccloudmodels,involvedifferentcloudplatformsandprovidersolutions.Thissituation

drivestheneedforintegrated,universaldatamanagementandmonitoringtoolsthatmask

thedifferencesinunderlyingnativetechnologiesandcomplexitiesandoperateconsistently

acrossinfrastructures.

Cloud-agnostictoolshelpensureinteroperabilityamongheterogeneousplatforms,aswellas

consistencyinIToperations,securitypolicy-settingandusageenforcement.Thesecapabilities

helpenterprisesavoidcostlysecuritybreaches,dataloss,resourceoverprovisioning,and

redundantoperationswhilestreamliningtheITskillsetsrequiredtorunthehybridinfrastructure.

InteroperabilityImprovement

Thepublicsectorindicatedamarkedimprovementintheinteroperabilityamongtheirdisparate

infrastructuresoverlastyear.Morethanhalf(53%)reportedthatalltheirITenvironmentswerefully

interoperable,upfrom40%lastyear,andfourpercentagepointsaheadoftheglobal6thAnnual

ECIaverage(49%).It’slikelythatthejumpcanbelargelyattributedtoindustryprogresswith

containerization,increasingavailabilityofintegratedmulticloudtools,andthepublicsector’s

comparativelyrapiddeploymentofthesetechnologies.

WhentheITchallengequestionwasexpandedtoincludemoregeneralITfunctionswith

multipleresponsesallowed,thefactorthepublicsectormentionedmostoftenasa“significant”

challengewasprotectingagainstransomwareandmalware(39%)andthedifficultiesarising

fromhavingIToperationsandmanagementteamsoperatingindependently(39%)inaso-called

“siloed”fashion(Figure10).

Figure10:ITFunctionsConsidereda‘Significant’Challenge

39%42%

Ransomwareand

malwareprotection

39%36%

SiloedIToperationsmanagementteams

38%36%

Meetingsustainabilitygoals

38%37%

RunningAIapplications

37%35%

Workloadand

appmigration

37%33%

Scalability,easeof

resourceprovisioning

37%39%

Dataprivacyandcompliance

36%

31%

Cloudcostcontrol

34%34%

Databackup/storage/recovery

32%32%

Modernapp

development

31%30%

Supportingouredgestrategy

PublicSectorAllIndustries

MultipleResponseAllowed

18

SustainabilityStatus

MeetingsustainabilitygoalstiedwithrunningAIapplicationsasa“sig