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外语系课程主持人王文良课程组组员张彦鸽孟令超李君安王桂红袁海伟钱蕾精品课程李向民1/31

Manners行为举止

Lecturer:LiXiang-min主讲教师:李向民BusinessEnglishBook1Unit8第八单元2/31Lecture2

第一讲GoodManners,GoodBusiness文明举止,生意繁荣

Lecturer:LiXiang-min主讲教师:李向民Unit8manners

3/31Teachingaims

教学目标1.Grasptheusesofsomeimportant

wordsandexpressions.2.Understandtheimpactofgoodmannersinbusiness.

3.Learnsomeusefulskills.Lecture2Goodmanners,Goodbusiness4/31Step1.LeadinStep2.WordsandexpressionStep3.TextstudyStep4.ClassroompracticeStep5.SummaryStep6.AssignmentTeachingsteps

教学步骤Lecture2Goodmanners,Goodbusiness5/31Step1Leadin

步骤一导入Question:Whatdoyouknowaboutthemannersfromthepicture?Lecture2Goodmanners,Goodbusiness6/31Notes1....mayrequiregymnasticabilityifthefarthesthandistobereached:Toshakehandswiththepersonwhoisfarthestawayinacrowdedroommayrequirethemanagertostretchhisarmasfarashecanlikeagymnast.2.Scandinavian:nativeofScandinavia(i.e.Denmark,Norway,Sweden,Iceland)斯堪纳维亚人(即丹麦﹑挪威﹑瑞典和冰岛等国人).3.physicaldemonstrationsoffriendliness:signsoffriendlinessshownthroughbodylanguageorgesturessuchashandshake,embrace,etc.Step2Wordsandexpressions

步骤二单词与词汇Lecture2Goodmanners,Goodbusiness7/31Notes

4. afterthecheesecourse:Cheesecanbeservedasaseparatecourseafterthemaincourseinaformaldinner.Here,theauthormeansbusinesscanonlybetalkedaboutafterthemainpartofthedinnerisover.5. chewingoverinyourhead:thinkingofthebusinessdealallthetime(youarehavingdinner).6. ifyouhavetheenergy:ifyou’restillvigorousafterhavingsomuchfood.7. pickup:tobuysomethingorgetitfromashopetc.,heremeanstopaythebill.Step2Wordsandexpressions

步骤二单词与词汇Lecture2Goodmanners,Goodbusiness8/31NotesNotes8.counterpart:personthatcorrespondstoorhasthesamejobfunctionassomebodyelse.(对应人)9.theamountofformalitytheybringtobusiness:theystrictlyobservecorrectrulesofbehaviorindoingbusiness;formality:unrelaxedobservanceofcorrectbehavior.10.disastermaybeonlyasyllableaway:somethingunfortunatemayoccurifyousaythewrongword.12. HerrDoktororFrauDirektorin:(German)Mr.DoctororMrs.Director.13. aperitif:alcoholicdrinktakenasanappetizerbeforeameal.(开胃酒)Lecture2Goodmanners,Goodbusiness9/31…mayrequire…14....mayrequiregymnasticabilityifthefarthesthandistobereached.:toshakehandswithpeoplewhoarethefarthestawayinacrowdedroom,amanagerhastostretchouthisarmasfarashecanlikeagymnast.“Gymnastic”isusedtodescribethingsrelatingtogymnastics,whichisthetrainingandpracticeofphysicalexerciseswithequipmentsuchasbars,mats,andropes,inordertodevelopone'sstrength,co-ordinationandagility.e.g.gymnasticability/skillNotesLecture2Goodmanners,Goodbusiness10/31raisetrickyquestion15.raisetrickyquestion:toaskquestionsthataredifficulttoanswer. tricky:difficulttohandleordealwith;fullofhiddenorunexpecteddifficulties.e.g.atrickyquestion/problem16.Businesshasitplace:Businessshouldbetalkedaboutatthepropertimeandplace.17....thecheesecourse:Cheesecanbeservedasaseparatecourse(alsocalleddessert)afterthemaincourse.Heretheauthormeansbusinesscanonlybetalkedaboutafterthecheesecourse.

NotesLecture2Goodmanners,Goodbusiness11/31…otherthan…18....otherthanthebusinessdealyouarechewingoverinyourhead:absolutelynotthebusinessdealthatyouhavebeenthinkingaboutallthetimeduringthedinner. otherthan:apartfrom,except.e.g.SheneverdiscusseditwithanyoneotherthanDavid. Therewasnothingwecoulddootherthanwait. Wecan’tgetthereotherthanbyboat. chewover:tothinkabout(aquestion,problem,etc.)carefully.e.g.I'llchewitoverforafewdaysandthenletyouhavemyanswer.Lecture2Goodmanners,Goodbusiness12/31Ifyouhavetheenergy19.Ifyouhavetheenergy...:Ifyouarestillvigorousafterhavingsomuchfood... Here“energy”isthepowerofeffortandattentionthatyouhaveinordertoachievesomething.e.g.Itwouldbewiserforyoutodirectyouremotionalenergyintosocialactivities.20.HerrDoktororFrauDirektorin:(German)Mr.DoctororMrs.Director.21.disastermaybeonlyasyllableaway:somethingunfortunatemayoccurifyousaythewrongwordormakeaslipofthetongue.Lecture2Goodmanners,Goodbusiness13/31Text1GoodManners,GoodBusiness1.Nobodyactuallywantstocauseoffencebut,asbusinessbecomesevermoreinternational,itisincreasinglyeasytogetitwrong.TheremaybeasingleEuropeanmarketbutitdoesnotmeanthatmanagersbehavethesameinGreeceastheydoinDenmark.Step3Textstudy

步骤三课文学习Lecture2Goodmanners,Goodbusiness14/31Text22.InmanyEuropeancountrieshandshakingisanautomaticgesture.InFrancegoodmannersrequirethatonarrivingatabusinessmeetingamanagershakeshandswitheveryonepresent.Thiscanbeademandingtaskand,inacrowdedroom,mayrequiregymnasticabilityifthefarthesthandistobereached.Lecture2Goodmanners,Goodbusiness15/31Text33.Handshakingisalmostaspopularinothercountries—includingGermany,BelgiumandItaly.ButNorthernEuropeans,suchastheBritishandScandinavians,arenotquitesofondof

physicaldemonstrationsoffriendliness.Lecture2Goodmanners,Goodbusiness16/31Text44.InEuropethemostcommonchallenge

isnotthecontentofthefood,butthewayyoubehaveasyoueat.Somethingsarejustnotdone.InFranceitisnotgoodmannerstoraisetrickyquestionsofbusinessoverthemaincourse.Businesshasitsplace:afterthecheesecourse.Unlessyouarepreparedtoeatinsilenceyouhavetotalkaboutsomething—something,thatis,otherthanthebusinessdealwhichyouarecontinuallychewingoverinyourhead.Lecture2Goodmanners,Goodbusiness17/31Text55.Italiansgivesimilarimportancetothewholeprocessofbusinessentertaining.Infact,inItalythebiggestfear,ascourseaftercourseappears,isthatyouentirelyforgetyouarethereonbusiness.Ifyouhavetheenergy,youcanalwaysdothepolitethingwhenthemealfinallyends,andoffertopay.Then,afteralivelydiscussion,youmustrememberthenextpolitethingtodo—letyourhostpickupthebill.Lecture2Goodmanners,Goodbusiness18/31Text66.InGermany,asyouwalksadlybacktoyourhotelroom,youmaywonderwhyyourapparentlyfriendlyhostshavenotinvitedyououtfortheevening.Don’tworry.Itisprobablynothingpersonal.GermansdonotentertainbusinesspeoplewithquitethesameenthusiasmassomeoftheirEuropeancounterparts.Lecture2Goodmanners,Goodbusiness19/31Text77.TheGermansarealsonotablefortheamountofformalitytheybringtobusiness.Asanoutsider,itisoftendifficulttoknowwhethercolleagueshavebeenworkingtogetherfor30yearsorhavejustmetinthelift.Ifyouareusedtocallingpeoplebytheirfirstnames,thiscanbealittlestrange.TotheGermans,titlesareimportant.ForgettingthatsomeoneshouldbecalledHerrDoktororFrauDirektorinmightcauseseriousoffence.Itisequallyoffensivetocallthembyatitletheydonotpossess.Lecture2Goodmanners,Goodbusiness20/31Text88.InItalythequestionoftitleisfurtherconfusedbythefactthateveryonewithauniversitydegreecanbecalledDottore(Doctor)—andengineers,lawyersandarchitectsmayalsoexpecttobecalledbytheirprofessionaltitles.Lecture2Goodmanners,Goodbusiness21/31Text99.Theseculturalchallengesexistsidebysidewiththeproblemsofdoingbusinessinaforeignlanguage.Language,ofcourse,isfullofdifficulties—disastermaybeonlyasyllableaway.Butthemoreyouknowofthecultureofthecountryyouaredealingwith,thelesslikelyyouaretogetintodifficulties.Itisworththeeffort.Itmightberatherhardtoexplainthatthereasonyoulostthecontractwasnottheproductortheprice,butthefactthatyouoffendedyourhostsinalight-hearted

commentoveranaperitif.Goodmannersareadmired:theycanalsomakeorbreakthedeal.Lecture2Goodmanners,Goodbusiness22/312ExerciseI( ) 1. InFranceyouareexpectedtoshakehandswitheveryoneyoumeet.( ) 2. PeopleinBritainshakehandsjustasmuchaspeopleinGermany.( ) 3. InFrancepeopleconsideritimpropertodiscussbusinessduringmeals.( )4. ItisnotpolitetoinsistonpayingforamealifyouareinItaly.( )5. IfaforeignbusinessmandoesbusinessinChina,heshouldfirstlearnalotaboutChinesecustoms,orhewillgetintodifficulties.FFTT

MStep4Classroompractice

步骤四课堂训练Lecture2Goodmanners,Goodbusiness23/312ExerciseI(

) 6. VisitorstoGermanynevergettakenoutformeals.( ) 7. Germanbusinesspeopledon’tliketobecalledbytheirfirstnamesandtheymayfinditalittlestrange.( ) 8. MakesureyouknowwhattitlesyourGermancounterparts’are.( ) 9. InItalianitisgoodpolicytocalleveryoneDottore.()10.Goodmannershelptomakeabusinessdealwhilebadmannerscanbreakit.FFTTTLecture2Goodmanners,Goodbusiness24/312ExerciseIII(b)1.Sheknewthegrammaticalrulesowellthatheranswerswereautomatic. a.certain b.givenwithoutthinking c.undoubted d.perfect(d)2.Hesoonrealizedthatitwasatrickythingtoselloutalltheoverstockedgoods. a.confusing b.unsolved c.dishonest d.difficultLecture2Goodmanners,Goodbusiness25/312ExerciseIII(a )3.JackandJaneentertainedustodinnerlastSaturdayandwehadagoodtimetogether. a.treated b.welcomed c.joined d.invited(d)4.Thetwoprofessorsstartedalivelydebateaboutwhetherintellectualsshouldgointobusiness. a.intensive b.fruitless c.amusing d.heatedLecture2Goodmanners,Goodbusiness26/312ExerciseIII(d)5.Apparentlyhehasn’tnoticedthemostvisibl

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