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最新国家开放大学电大《管理英语4》形考任务2试题及答案形考任务2第一套一、选择填空题(每题10分,共5题)题目1—

identify

theproblems

thathavebeen

occurring?—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.选择一项:A.WhatwouldyouB.Will

youC.Areyouableto题目2—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?一选择一项:

,butIthinkyoumightneedtochangeyourapproachsomewhat.A.

I

amnot

sureB.C.

II

canknow

seethat

that题目3WhenthemessagefinallyreachedtheCommandCenter,it

“mutated”

to

become

—“Sendthree

and

four-pence,we're

going

to

a

dance.”选择一项:A.B.C.

washadhave题目4EverytimeItriedtosaysomething,hewould

to

something

else.选择一项:A.moveB.move

offonC.

move

over题目5Ifdemandisrisingbutthefirmandtherewillbeunderstaffing.

from

communication

failure,then

stocks

will

fall选择一项:A.hasbeensufferingB.isgoingtosufferC.

is

suffering题目6二、阅读理解:根据文章内容,判断正误(共50分)。HabitsofHighlyEffectiveCommunicatorsIt'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadership

are

inextricablytied.How

canyou

galvanize,inspire

or

guide

others

ifyou

don'tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesof

effective

leaders:1.Mindthe

say-do

gap.

Trustisthebedrockofeffective

leadership

-yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractions

don't

align

with

yourwords,you

are

storingup

trouble

for

the

future.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.People

want

real,

people

respect

real,people

follow

real.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically-seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示:正确选T,错误选F。1.Communicationandleadershipdon'talwaysgohandinhand.F2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.F3.Usingtechnicaljargonmakesaleaderconvincing.F4.Communicatingsincerelyisalwaysthebest.T5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T第二套一、选择填空题(每题10分,共5题)题目1—Howdidyourmeetinggoyesterday?—

actually,it

was

really

frustrating.选择一项:A.NotsogoodB.VerygoodC.Nothingspecial题目2—Howcanyouexplainthelatestsituation?,Iknowitisallmyfault.选择一项:A.

SorryB.ExcusemeC.

I'm

afraid题目3Ifdemandisrisingbutthefirmandtherewillbeunderstaffing.

from

communication

failure,then

stocks

will

fall选择一项:A.hasbeensufferingB.isgoingtosufferC.

is

suffering题目4Ithinktheprimary选择一项:

factoristhere'sbeensomuchabsencelately.A.

contributingB.causingC.

affecting题目5He's

leftnow,

but

productivity

hasn't

thatmuch.选择一项:A.carriedonB.caughtupC.pickedup题目6二、完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。WhatWeHaveHere:AFailuretoCommunicateItistheweirdething.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstayconnected

—withanyone.Shouldyoushootoffanemail?Tapoutatext?PostaprivatemessageonFacebook?WriteontheirFacebookwall?Skype,poke,pingorconjurethemuponadigitaltincanphone?And

once

you

reach

someone,

you

wonder:Is

he

paying

attention

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