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最新国家开放大学电大《管理英语4》形考任务2试题及答案形考任务2第一套一、选择填空题(每题10分,共5题)题目1—
identify
theproblems
thathavebeen
occurring?—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.选择一项:A.WhatwouldyouB.Will
youC.Areyouableto题目2—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?一选择一项:
,butIthinkyoumightneedtochangeyourapproachsomewhat.A.
I
amnot
sureB.C.
II
canknow
seethat
that题目3WhenthemessagefinallyreachedtheCommandCenter,it
“mutated”
to
become
—“Sendthree
and
four-pence,we're
going
to
a
dance.”选择一项:A.B.C.
washadhave题目4EverytimeItriedtosaysomething,hewould
to
something
else.选择一项:A.moveB.move
offonC.
move
over题目5Ifdemandisrisingbutthefirmandtherewillbeunderstaffing.
from
communication
failure,then
stocks
will
fall选择一项:A.hasbeensufferingB.isgoingtosufferC.
is
suffering题目6二、阅读理解:根据文章内容,判断正误(共50分)。HabitsofHighlyEffectiveCommunicatorsIt'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadership
are
inextricablytied.How
canyou
galvanize,inspire
or
guide
others
ifyou
don'tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesof
effective
leaders:1.Mindthe
say-do
gap.
Trustisthebedrockofeffective
leadership
-yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractions
don't
align
with
yourwords,you
are
storingup
trouble
for
the
future.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.People
want
real,
people
respect
real,people
follow
real.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically-seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示:正确选T,错误选F。1.Communicationandleadershipdon'talwaysgohandinhand.F2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.F3.Usingtechnicaljargonmakesaleaderconvincing.F4.Communicatingsincerelyisalwaysthebest.T5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T第二套一、选择填空题(每题10分,共5题)题目1—Howdidyourmeetinggoyesterday?—
actually,it
was
really
frustrating.选择一项:A.NotsogoodB.VerygoodC.Nothingspecial题目2—Howcanyouexplainthelatestsituation?,Iknowitisallmyfault.选择一项:A.
SorryB.ExcusemeC.
I'm
afraid题目3Ifdemandisrisingbutthefirmandtherewillbeunderstaffing.
from
communication
failure,then
stocks
will
fall选择一项:A.hasbeensufferingB.isgoingtosufferC.
is
suffering题目4Ithinktheprimary选择一项:
factoristhere'sbeensomuchabsencelately.A.
contributingB.causingC.
affecting题目5He's
leftnow,
but
productivity
hasn't
thatmuch.选择一项:A.carriedonB.caughtupC.pickedup题目6二、完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。WhatWeHaveHere:AFailuretoCommunicateItistheweirdething.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstayconnected
—withanyone.Shouldyoushootoffanemail?Tapoutatext?PostaprivatemessageonFacebook?WriteontheirFacebookwall?Skype,poke,pingorconjurethemuponadigitaltincanphone?And
once
you
reach
someone,
you
wonder:Is
he
paying
attention
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