《商务英语》教学课件-Module2

Unit

TwoCompanyBenefitsAnOverviewofUnit

Tw

o2.1BusinessTopic(CompanyBenefits)Vocabulary(Benefits＆Incentives)Reading(Anarticle

(AskingquestionsaboutXerox)

aboutjobs)SpeakingWriting(Aletterofapplication)2.2BusinessSkills(Presentingyourcompany)SpeakingVocabularyListeningWriting(Amemo)(Givinga(CompanyTerms)

(Presentations)presentation)2.1

Business

topic2.1

Business

TopicCompany

Benefits公司福利Benefitsandincentives福利和奖励l

Vocabulary:l

benefits

n.福利l

incentive

n.奖励l

jobtitle职衔，职位，头衔l

trainingandstaffdevelopment培训和员工发展l

goodsalary可观的收人l

pension

n.养老金l

flexibleworkinghours弹性工作时间，灵活的工作时间l

opportunitiestotravel旅游机会l

opportunitiesforpromotion升职提拔机会l

daysoff几天短假l

companycar公司配给的汽车l

toogoodtobetrue好得令人难以置信l

clientserviceexecutive客户服务主管l

take...withapinchofsalt对……将信将疑l

oldandestablished历史悠久l

resourcesdirector

(humanresourcesdirector的简称)人力资源部经理l

qualification

n.资格l

temp

n.

(temporary/temporaryworker的缩略语)临时员工l

incumbentprogramme在职员工培训课程，岗位培训课程l

humanresources人力资源l

promotefromwithin提拔内部员工l

takeon接受，招聘l

intake

n.从外部吸纳招收的员工l

projectmanager项目经理l

growandmaintaincustomerrelationship发展和维持客户关系l

canteen

n.食堂，餐厅l

headoffice

n.总部，总公司l

brainstorming

n.自由讨论，头脑风暴，集思广益l

breakout

n，突破l

encompass

vt.包括，包含l

salesandmarketing销售和市场营销l

researchanddevelopmentandmanufacturing研发和生产l

perk

n.好处，额外津贴，外快l

finalsalarypensionschem。按最终薪水给付的养老金计划l

budget

n.预算l

non-cashreward非现金形式的奖赏l

once-in-a-lifetime

adj.千载难逢的，令人难忘的l

careergoal职业目标l

seniormanagement高层管理人员lXerox施乐公司(财富500强公司之一，总部所在地美国，主要经营办公设备)lGlobalService。环球服务公司lUxbridg。欧克斯桥镇(位于伦敦西郊的一个小镇)l一个显要的职衔l培训和员工发展l可观的收人l养老金l灵活的工作时间l旅游机会l升职提拔机会l育儿假l短假和长假l公司配给的汽车Vocabulary:BenefitsandIncentivesDiscuss:

Whatismostimportanttoyouwhenchoosingajob?l1你觉得选择工作最重要的因素是什么?将下列因素按照重要性从1一10顺序排列:l

animpressivejobtitlel

trainingandstaff

developmentl

agoodsalaryl

一个显要的职衔l

培训和员工发展l

可观的收人l

养老金l

apensionl

flexibleworkinghoursl

opportunitiestotravell

opportunitiesforpromotionl

parentalleavel

daysoff

andlongholidaysl

acompanycarl

灵活的工作时间l

旅游机会l

升职提拔机会l

育儿假l

短假和长假l

公司配给的汽车员工福利(EmployeeBenefits)的形式：1.法律保障的权利(LegallyRequiredBenefits)，包括社会保障(SocialSecurity)、失业补偿(UnemploymentCompensation)、工伤赔偿(Workers’Compensation)等。2.与退休有关的福利(Retirement-relatedBenefits)，例如退休金计划(PensionPlans)等。3.与保险有关的福利(InsuranceRelatedBenefits)，包括健康保险(HealthInsurance)、人寿保险(LifeInsurance)、意外事故和伤残保险(AccidentandDisabilityInsurance)等。4.带薪休假的福利，包括带薪公假和带薪休假(PaidHolidaysandPaidVacations)。、其他的福利，例如交通补贴(LocalConveyance

Allowance)、住房补贴(Housing

Allowance)、伙食补贴(Meal

Allowance)、旅游津贴(HolidayBonus)。无形的福利：老板的奖赏、晋升的可能性、舒适的工作环境等。奖励措施(incentives)：一个红包、一顿饭、一瓶酒、一次旅行机会l

参考词语和表达:l

new-hiretraining新员工培训l

orientation新员工培训，迎新会l

vocationaltraining/professionaltraining职业培训l

managementtraining管理培训l

developagoodtrainingprogrammetokeepthestaffmotivated通过开发良好的培训计划来提高员工的工作热情l

Manyentrepreneursseemtoviewemployeetraininganddevelopmentasmoreoptionall

thanessential…aviewpointthatcanbecostlytobothshort-termprofitsandlong-termprogress.许多企业家认为员工的培训和发展可有可无，而非至关重要，认为这对公司l

的短期利益和长远发展来说代价太高。l

areasonablesalary合理的工资l

Highsalaryleadstohighmotivation.l

高收人使得工作热情高涨。l

A

jobwithhighsalarymaynotmakeyoufeelfulfilled.一份高收人的工作可能不会使你获得成就感。l

Part-timejobsmakeflexiblelifestylepossible.兼职工作使得多样的生活方式成为可能。l

Withflexibleworkhour,

Icanchoosetoworkanytime.

Icanworkfromhomeandavoidtrafficjam,andwhat'smoreimportant,Iwillimprovemyworkefficiency.l

有了灵活的工作时间，我可以改变上下班的时间，可以在家里工作，避开交通堵塞，更重要的是可以提高工作效率。l

Afterapaidholiday，peoplewillbephysicallyandpsychologicallyrelaxed，andbeenergetic,freshandmorepreparedforthechallengeoftheirwork.l

带薪度假之后，人们会感到身心放松，精力充沛，神清气爽地投人到有挑战性的工作中去。l

Promotionbringshighersalary，senseoffulfillment，moreopportunityandmoreresponsibility.l

升职带来更高的薪水、成就感、更多的机会和责任。l

A

parentalleaveisagoodpolicytoencouragewomentotheworkplace.l

育儿假是一项鼓励妇女参加工作的好政策。lListeningl

Listentofiveshortrecordings.Whichofthebenefitsandincentivesinexercise1iseachpersonreferringto?companycarSpeaker1:____________________flexibleworkinghoursSpeaker2:____________________parentalleaveSpeaker3:____________________animpressivejobtitleSpeaker4:____________________Speaker5:__a_p_e_n_si_o_n____________ListeningscriptSpeaker1It’s

greatbecauseusuallyitmeansmywifecanusetheoneathomeandweeventakemineawayatweekends.Iworkforquitearelaxedcompanyandtheydon’tseemtomindhowIuseitforleisure.Speaker2Ithoughtitwouldn’tchangethewayIworkedafterthefirstsixmonths,butastheygotolderitactuallybecamemorecomplicatedwithgettingthemtoschooloriftheywantedtodoactivitiesintheafternoon.ButmybosshasbeenreallygoodaboutitandsomedaysIcandoahalfdayifIwantandthenImightworklateronotherdays–orItakeworkhome,whichIdon’tlikedoing,butit’s

theonlyway…Speaker3It’s

actuallythelawnowsotheyhadtoletmehaveit.ItwasonlytwoweeksbutatleastIhadtimetohelpmywifeout.Mindyou,afterallthelatenightsandcryingIwasreallyhappytogetbacktoworkforawhileandhavearest!Speaker4I’vejustbeenpromotedform

AssistantIT

Technician

toChiefOperationalNetworkAdministrator.

ItmeansIgetabitofapayriseandnewbusinesscardswithmynameon.I’mnotsureifIgetmyownofficethough.Speaker5

TheproblemformeisthatIwon’thaveenoughtoliveonwhenI’m60andIcan’taffordaprivateplan.SoI’llprobablytryandkeepworkingforafewmoreyears,andanyway,

Iheardthegovernmentisplanningtorisetheageofretirement.ReadingIsWorkingforXeroxTooGoodtoBeTrue?施乐公司:工作者的天堂?Task

1:Readthefollowingarticle.WhatbenefitsandincentivesdoesthearticlementionforemployeesatXerox?What

a

lovely

place

Xerox

is

to

work!

Kim

Moloney,

a

client

servicesexecutive,

can’t

say

enough

nice

things

about

her

employer.

‘It’s

a

veryspecial

environment,’

she

says,

‘People

describe

Xerox

as

a

family

and

Iwas

amazed

at

the

number

of

people

who

have

worked

here

for

so

long.’•施乐公司的工作环境多么令人愉快!客服主管金姆·莫罗尼谈到她的雇主时赞不绝口。“这里的工作环境别具特色，”她说，“人们把施乐公司比作一个大家庭，而我惊讶地看到施乐公司拥有如此众多的老员工”。l

It’s

temptingtotakeMoloney’s

commentswith

apinch

of

salt,especiallyconsideringthatwhenyou’ve

beenworkingsomewhereforonlytwoyears,asshehasatXerox,everyoneseemsoldandestablished.Butthere’s

truthbehindherenthusiasm.l

tempting本意是“诱人的”，词组“It'stemptingto”在这里表示人们的普遍倾向性，意思是“人们倾向于……”。l

考虑到莫罗尼在施乐公司工作仅仅两年，她的话很可能会让人将信将疑，对任何在一个地方只工作过两年的人来说，任何人看起来都是资深的老员工。然而她对公司的热情赞扬是有事实根据的。l

Take

CarolePalmer,

thegroupresourcesdirector.

ShejoinedXeroxin1978asatempandhasbeeninherpresentroleforsevenyears.‘Xeroxhasbeengoodtomeovertheyears,’

shesays.‘Ithassupportedmethroughqualifications…andlastyearItook

part

inthevice-presidentincumbentprogramme.’•以集团人力资源部经理卡罗·帕默为例来说吧。1978年她以临时员工的身份加入施乐公司，如今担任人力资源部经理的职务已达7年之久了。“这几年来施乐公司一直对我很好，”她说，ithassupportedmethroughqualifications“公司支持我获取了各种资格证书……去年我还参加了副总经理岗位培训课程l

HumanresourcesistakenseriouslyatXerox,Palmersays,andthecompanyhasapolicyofpromotingfromwithin(which

would

explainMoloney'samazement

at

hercolleagues‘longevity).

ThecompanytakesononlyfifteentotwentygraduateseachyearandMoloneywaspartofanintakewhojoinedhavingalreadyacquiredacoupleofyears'workexperience.l

帕默说，施乐集团重视人力资源，公司的一项政策就是从内部提拔员工(这正是莫罗尼惊讶地看到那么多工作多年的同事的原因)。公司每年只招收15--20名毕业生，而莫罗尼当年是公司从外部招募的员工之一，在此之前她有过几年的工作经验。l

ShestartedasaprojectmanagerforlXeroxGlobalServicesbeforemovinglintosales.Nowherresponsibilityislto

`grow

and

maintain

customerlrelationships'.l一开始莫罗尼是施乐全球服务部的项目经理，后来进了销售部门。如今她的责l任是“发展和维持客户关系”。ll

Moloneyisbasedattheheadofficel

inUxbridge.`It'sgreatintermsofl

workingenvironment,'shesays.`We'vel

justgotanewproviderinthecanteenl

and…wehavebrainstormingroomsl

andbreakoutareas.'l

莫罗尼的公司总部位于伦敦西部的欧克斯桥镇。“就工作环境来说那真是无可挑剔。”她说，“餐厅最近请来了一位新厨师·一我们还设有专门集思广益的会议室和攻克难题的区域”。l

MuchofMoloney'sroleisvisitingl

clients,soshedoesn'thaveapermanentl

deskatheadoffice.`I'mahot-desker,l

whichisgoodbecauseyougettositl

withdifferentpeopleinthehot-deskl

areas.

Andyou'regivenaplacetostorel

yourthings.'l

莫罗尼的主要工作是拜访客户，因此她在总部没有固定的办公桌。“我使用的是轮用办公桌，这对工作有利，因为在轮用办公桌区域，我经常碰到不同的同事。l

而且你有一个可以存放物品的地方。”l

Headofficestaff

numbersbetweenl

1,200and1,500people,Palmersays.l

Thecompanyhasfourothermainl

officesintheUK.

Thenatureofthel

organisation,whichencompassessalesl

andmarketing,globalservices(thel

biggestdivision),developingmarkets,l

research

and

development

andl

manufacturing,

means

that

thel

opportunitiesat

thecompanyvaryl

fromserviceengineerstosalesrolesl

andconsultants.l

帕默说，公司总部拥有员工数1,200一1,500人，在英国还有四个主要分支机构。公司包括四个部门:销售和市场营销部、环球服务部(最大的部门)、市场开发部、研发与生产部。其经营性质意味着在公司里能获得各种不同的机会，可以当售后服务工程师，可以当销售员，还可以当顾问。l

Perksincludeafinal-salarypensionl

schemeandvariousdiscountschemesl

Therewardandrecognitionschemeisl

alittledifferent,andrathernice:`Eachl

managerhasabudgeteveryyeartol

recogniseandrewardstall;’Palmerl

says.`Itcanbeintheformofameall

fortwo,orabottleofwine.Itcanbel

upto#1,000.

There'stherecognition,l

andthenthere'sputtingmoneybehindl

it.'l

其他福利还包括一个按最终薪水给付的养老金制度和各种折扣制度。嘉奖制度则颇有创意而且相当不错。“所有的经理每年都制定一个嘉奖员工的预算。”帕默说:“奖励的形式可能是两人共享的一餐饭，也可能是一瓶葡萄酒。奖励的价值可能会达到1o00英镑。”首先是认可，认可后面则是金钱奖励做后盾。l

Moloney,however,

likesthenon-l

cashrewards.`Xeroxtakescareofalll

itsstaff

butitalsorecognisesthel

peoplewhoputintheaddedeffort,'l

shesays.`Itoffersonce-in-a-lifetimel

incentivetrips,andrecentlyIorganisedl

asailingtripformyteam.'l

然而莫罗尼却喜欢各种非现金形式的奖赏。“施乐公司关照所有的员工，同时对付出额外劳动的人们给予认可。”她说:“施乐提供‘终身难忘’的旅游奖励，最近我就刚刚为我的团队组织了一次航海旅行。”l

Theideaofworkingabroadwithl

thecompanyappealstoher,

andshel

saysthathercareergoalistobepartl

oftheseniormanagementteam.Here'sl

anotheremployee,itwouldseem,whol

isinitforthelonghaul.l

到施乐的海外公司工作是莫罗尼梦寐以求的事，她说她的职业生涯目标是成为l

高级管理层的一员。看起来，这又将是一位长期为施乐公司鼎力效劳的员工了!l

文章提到的施乐公司员工享受的是哪些福利和奖励?l

opportunitiesforpromotion提拔和升迁的机会l

trainingandstaff

development员工培训和发展的机会l

apension养老金l

rewardandrecognitionscheme奖赏和认可计划Task

2:Choosethebestanswer,

A,BorCforquestions1-5abouttheXeroxarticle.1.ThejournalistofthisarticlethinksthatA.staffatXeroxarenottellingthetruthaboutthecompany.B.Xeroxoffersgreatbenefitstostaff.C.peoplehaven’tworkedatXeroxlongenoughtoknowifit’s

agoodcompany.2.Wheredoesthecompanytendtofinditsnewmanagers?A.Fromexistingstaff.B.Ontrainingcourses.C.Onlyfromgraduates.3.Whydoesn’tKimMoloneyhaveherowndesk?A.Becausesheisn’timportantenough.B.Becausethereisn’tspaceatheadoffice.C.Becausesheoftentravelsandisawayonbusiness.4.

Aswellasrecognizingitsstaffthroughpromotion,XeroxA.givescashbonuses.B.providesanumberofperks.C.givesunpaidleavetotaketripsofalifetime.5.OnecommonfeatureofXeroxstaffisthattheytendA.toworkhard.B.togetpromoted.C.nottochangeemployer.常见的与take搭配的短语：1.takeafter与……相像eg.

Thebabytookafterhismother.2.takedown记下eg.

Take

downthenoteswhileyouarelistening.3.tobetakenfor被误认为eg.tobetakenforaforeigner4.takeoff

打折eg.Shopearlyandwe’lltakeoff

20percent.5.takeon承担eg.totakeonnewresponsibilities6.takeforgranted认为……理所当然eg.We

oftentakethesethingsforgranted.l

5.

Answersl

1take(Moloney'scomments)withapinchofsaltl

2takescareofl

3

Take

(CarolePaimer)l

4tookpartinl

5takesonl

6takesseriouslyl4).l1beganl2trademarkedl3becamel4hasbeenl5hasbeenworkingl6hasbeenl7tookpartl

5)l

1havebeenworkingl

2joinedl

3havehadl

4havebeenconsideringl

5hasexpanded/hasbeenexpanding(wearel

unsureiftheexpansionhasended)l

6completedl

7havebeenstudyingl

8hasagreedSpeaking:Askingquestionsaboutjobs0.Q:why/like/thecompany?Whydoyoulikethecompany?A:It’s

likeafamily.1.Q:long/working/thecompany?__w_o_r_k_in_g_f_o_r__t_h_e_c_o_m_p_a_n_y_?__HowlonghaveyoubeenA:

Two

years.Whendidyoujoin(thecompany)?2.Q:when/join?______________________________________A:In1978.3.Q:was/firstjob?____________________________________A:

A

projectmanager.4.Q:what/responsible?________________________________A:Growingandmaintainingcustomerrelationships.5.Q:where/based?____________________________________A:

AtUxbridge.Whatwasyourfirstjob?Whatareyouresponsiblefor?Whereareyoubased?Whatwouldyouliketodoin6.Q:would/like/inthefuture?t_h_e__f

u_t_u_r_e_?_________________A:Work

abroadandbepartoftheseniormanagementteam.Writing:ALetterofApplication1.在信中你必须简要表达你对应聘工作感兴趣的原因。2.告诉收信人你是从何处获悉招聘信息，例如报纸广告或电台、广告牌等。3.告诉对方你的教育背景、工作经验，甚至是与此有关的个人兴趣、嗜好等。如果刚离开校门，也不妨告诉对方你曾做过何种暑期兼职工作，虽然并不一定有关联，但起码向对方表示你具有一定的工作能力。4.提供你的个人资料，例如年龄、种族、婚姻情况、兴趣爱好、你所参与的团体活动等。5.必要的话提供两三个推荐人的姓名及其电话号码。他们对你的为人及工作情况应有所了解，最好是你的前雇主或以前的老师。6.表示你很想获得面试机会，如果你前去面试的时间有所限制，也需于信中说明，但不要把时间限制得太紧。7.措辞要礼貌，但不要太过分谦卑或拐弯抹角。表达尽量显得客观，不要过于自夸品学兼优、工作态度认真等，这些应该是推荐人说的话，不是你自己说的话。8.以上内容要根据实际情况进行增删。Writing

求职信l

求职信常用表达：l

Beginning开头l(I)Withreferencetoyouradvertisementin(newspaper)ofMay2foraclerk，Iof-l

fermyselfforthepost.本人于5月2日XX报上的广告栏得知公司招聘一位职员，特l

写信应聘。l(2)Inreplytoyouradvertisementintoday's(newspaper)foranaccountant，Iaml

writingtoap两forthepost.拜读今日x‘报上贵公司招聘会计的广告，本人特写信l

应聘该职。l(3)Ishouldliketo/Iwishtoapplyforthepositionmentionedinyouradvertisementl

in(newspaper)ofJuly22.本人想应聘贵公司7月22日在xx报上刊登的招聘职位。llIntroducingoneself;aboutageandexperience介绍自己的年龄和经验(1)

Ihavehad5years'

experiencewithacompanyasasalesman.本人曾在某公l

司担任推销员，前后有五年之久。l(2)

Iam25yearsofage，andhavehadtwoyears’experienceinmypresentpost，l

whichIamleavingtobettermyself.本人今年25岁，已在目前的职位工作两年，为更l

上一层楼，准备离开此职位。l

Aboutpersonalability叙述个人的能力l

(1)IamagoodaccountantandhaveathoroughknowledgeoftheEnglishlanguage.l

本人是一个优秀的会计员，同时对英文也颇为精通。l

(2)

Ihavereceivedagoodeducation，andknowEnglish，Spanishandshorthand.本l

人曾接受良好的教育，熟悉英语、西班牙语以及速记。l

Aboutenclosure附件l

(1)You

willfindenclosedanoutlineofmyeducationandbusinesstrainingandcop-l

iesoftwolettersofrecommendation.有关本人的学历、工作经验等项的概要，附上两l

封推荐函，请审阅。l

(2)

Enclosedpleasefindaresumeandaphoto.随函寄上简历一份及相片一张。l

(3)

Iattachscheduleofmyqualificationandexperience.随信附上我的履历表。l

Aboutsalary薪酬待遇l

(1)Iamquitewillingtostartwithasmallsalary.起薪多少，本人并不计较。l(2)

Ishouldrequireasalaryof4,500amonthtobeginwith.本人希望，月薪由l

4,500元起薪。l

(3)ThesalaryIshouldrequirewouldbe60，000ayear,

plus1%commissiononl

allsales.关于薪金，本人希望年薪6万元，同时获得销售额1%的分红。llReasonsforleaving离职原因(1)MyreasonforleavingthecompanyisthatIwishtogetintotheadvertisingbusi-l

ness.本人离职的原因是希望在广告业方面发展。(2)Iamleavingourofficetobewithmymotherandcareformyagedmotherinal

distantcity.我为照顾远在异地的老母亲而申请辞职。(3)MyreasonforleavingmypresentemploymentissimplebecauseIseenochancelll

ofadvancement.本人离职的理由很简单，本人深知在原职位上没有发展的机会。ll

Ending:

requestforaninterview结尾:请求面谈l

(1)Ifyoudesireaninterview，Ishallbemosthappytocallinperson，onanydayl

andatanytimeyoumayappoint.如贵公司有意面试，本人一定遵照所指定的时日前l

往拜访。l

(2)Shouldyouthinkfavorablyofmyapplication，kindlygrantmeaninterview.如l

对本人之应聘优先考虑，恳请准予面试。l

(3)Ihopethatyouwillbekindenoughtoconsidermyapplicationfavorably.恳请惠l

予考虑本人之申请为盼。1.Readtheapplicationforajob.Writetheverbinbracketsinthepastsimple,presentperfectorpresentperfectcontinuous.DearSirorMadam,I____(see)youradvertforthepostofClientServicesExecutiveinyesterday'snewspaper

andIwouldliketoapplyfortheposition.AsyoucanseefrommyattachedCV,I____(work)formycurrentcompanyforovertwoyears.I____(join)MackintyreandCoin2007andsincethen,I____(have)manyopportunitiestodevelopmyskills.However,I____(consider)acareerchangewithanewchallengeforanumberofmonthsandthisseemsliketheperfectmomenttomakethatmove.Iseefromrecentpressreportsthatyourcompany____(expand)itsoperationsinChinaandthereforeIwouldliketodrawyourattentiontomydegreeinOrientalStudiesandMandarinwhichI____(complete)in2006.CombinedwithmycurrentMBA,whichI____(study)forpart-timeatthelocaluniversity,IfeelthatIwouldbeanassettoyourcompany.Pleasealsonotethatmycurrentmanager__(agree)towriteareferenceandcanbecontactedon02078576785.Ilookforwardtohearingfromyou.YoursfaithfullyDanielLewis2.Readthisadvertforajob.

You

wouldliketoapplyforitandhavewrittensomenotesaboutyourexperience.Usethenotestowritealetterofapplication(120-140words)similartotheoneabove.worked2yearsasreceptionistandsecretaryPersonal

Assistant

toOverseas

Sales

ManagercompletedcourseatcollegeWe

arecurrentlyseekingsomeonetoworkinabusyandexpandingdepartment.You

willhaveexperienceinsecretarialduties.GoodknowledgeofEnglishandatleastoneotherlanguagesispreferred.

You

willneedtotravelabroadwiththeSalesManagerandorganizelivedinRomesummer2006–fluentItalianbeenworkingfortravelagencyforlast6monthsschedules.Opportunitiesforpromotion.1.

DearSirorMadam信首的称呼语，一般用于正式信件中，在正式的商务信函中一般称呼对方为DearMr.

…或DearMs.…2.

Isawyouradvertforthepost…3.

Iwouldliketoapplyfor…(不能用Iwanttoapplyfor，语气显得太生硬)4.

attachedCV所附的履历。CV为CurriculumVitae的缩写。5.

workforatravelagency6.

workasareceptionistandsecretary7.

Pleasenotethat…一种常用的句型，在信件中用于提醒收信人注意的事项。8.

Ilookforwardtohearingfromyou.盼早日回复。这是信件结尾常用的表达法。9.

Yours

faithfully…在正式的商务信函中，一般要写上姓名，不能单单使用名字，更不能用昵称。PossibleAnswerDearSirorMadam,IsawyouradvertforthepostofPersonalAssistanttoOverseasSalesManagerinyesterday’snewspaperandIwouldliketoapplyfortheposition.AsyoucanseefrommyattachedCV,Ihavebeenworkingforatravelagencyforthelastsixmonths,whichIhavereallyenjoyed.BeforethatIworkedasareceptionistandsecretaryfortwoyears.IhaveagoodknowledgeofEnglishasIcompletedacourseatcollegeandIamalsofluentinItalianhavinglivedinRomeforthesummerin2006.Pleasenotethatmycurrentmanagerhasagreedtowritemeareference.Ilookforwardtohearingfromyou.Yoursfaithfully[student’sname]2.2

BusinessSkills

Presentingyourcompanyl

distributioncentre配送中心l

warehouse

n.仓库l

holdingcompany控股公司l

callcentre呼叫中心，电话中心l

plant

n.工厂，(用于生产或生活的)成套设备，成套装置，成套机械l

headquarter

n.总部l

subsidiary

n.子公司(指由母公司控制的，在东道国政府法律下登记的独立法人)l

branch

n.分公司(指母公司的一个分支机构或附属机构，在法律上和经济上没有独立性，不是法人)l

corporationn.公司，法人l

division

n.部门分支l

Turnover

营业额，销售量l

Documentmanagement资料管理，文档管理l

Innovativetechnology创新技术l

chart

n.图表l

revenue

n·收人，收益l

researchanddevelopment(简称R&D)研制和开发，研发l

missionstatement宗旨宣言，目标宣言，公司所制定的目标或宗旨l

factsheet情况说明书Vocabulary:

Company

Terms公司术语Work

inpairs.Playthisgame.You

eachhavefivewords.Preparethreedefinitionsofeachwordbutonlyonedefinitioniscorrect.Forexample,ifthewordis“turnover”,yourthreedefinitionsmightbe:每个人分别得到5个术语。为每个术语准备三个定义，其中只有一个是正确的。例如，假设该术语是turnover,你可能会准备以下三个定义:l

A

acompany'stotalprofits公司的总收益l

Bacompany'stotalcosts公司的总成本l

Cacompany'stotalspending公司的总开销Your

partnershouldguessthatanswer

A

iscorrect.Hereareyourfivewordseach:Student

A:

distributioncenter,warehouse,holdingcompany,callcenter,plantStudent

B:

headquarters,subsidiary,branch,corporation,divisionl1)

distributioncentre货物发送出去销售的地方，发货中心l2)

warehouse存放商品的地方，仓库l3)

holdingcompany持有多数股份的控制其他公司的公司，控股公司l4)

callcentre员工通过电话把信息告诉顾客的地方，电话服务中心l5)

plant有机器的厂房，工厂l1)

headquarters公司的总办公处，总部l2)

subsidiary由控股公司拥有的公司，子公司l3)

branch一家大公司的某个办事处或集团，分支l4)

corporation由几个公司构成的集团，集团公司l(5)

division一家大公司中分离的部分，分公司Listening:APresentationaboutXeroxTask

1:CanyousayallthefollowingfiguresfromthekeyfactsabouttheXeroxCorporation?XeroxKey

Facts:16,000,000,000

_s_ix_t_e_e_n_b_i_l

l_io_n_________________978,000,000

n_i

n_e_

_h_u_nd_r_e_d__a_nd__s_e_v_e_nt_y_-_e_ig_h_t_m__i

l_lion16055,000½46_o_n_e_h_u_n_d_r_e_d_a_n_d__si_x_t_y___________f_if_t_y_-_f_i

v_e_t_h_o_u_s_a_nd_______________h_al_f__________________________f

o_u_r__________________________si_x_________________________5,000,000,000

__fi_v_e_b_i_ll_i

o_n___________________2,000,000,000

__tw_

_o_b_il_li_o_n___________________1906__n

i_n_e_t_e_en__o_h_s_i_x_______________112,000,000,000_o_n_e_h_u_n_d_r_e_d_a_n_d__t_w_e_l

v_e_b_i_ll_i

o_n___Task

2:Listentothepresentationandwritewhateachrefersto.XeroxKey

Facts:16,000,000,000

__t_u_r_n_ov_e_r____________________978,000,000

__f_in_a_l_i_n_co_m__e_________________16055,000½46__c_o_u_n_tr_i_e_s_____________________e_m_p_l_o_y_ee_s_____________________h_a_l

f__o_f_5_5_,_0_0_0_i_n_t_h_e_U_

_S_A________d_i_v

i_s_io_n_s______________________6_%__of__r_e_ve_n_u_e__d_e_d_i

c_a_t_e_d_t_o_______r_e_s_e_a_r

c_h__&_d_e_v_e_l_op_m__e_n_t_______5,000,000,000

__d_o_ll_a_r_s_r_e_v_e_nu_e__i

n__E_u_ro_p_e_______2,000,000,000

__d_o_ll_a_r_s_r_e_s_t_o_f_w_o_r_l_d_r_e_v_e_nu_e____1906__c_o_m_p_a_n_y_f_o_u_n_d_e_d_____________112,000,000,000__t_o_t_a_l

_m_a_r_k_et________________l2

2.2听三个介绍施乐公司的片断。发言者谈到施乐公司时用了练习1中的哪些术语?lInformationoflistening:l1.theworld'slargestdocumentmanagementcompany世界上最大的文件管理公司l(这里指施乐公司。)l

2.WithturnoverofnearlysixteenbilliondollarstheXeroxCorporationdevelopsandmar-l

ketsinnovativetechnologieswithproductsandsolutionsthatcustomersdependupontol

getthebestresultsfortheirbusiness·施乐公司有近160亿美元的营业额，公司拥有创新技术，它开发了新产品和新的解决方案并将其投放市场，顾客依赖这些l

产品和方案在商务活动中获得最佳的效益。其中turnover意为“营业额”，该片段中出现的关于turnover的词组还有theturnoverforlastyear，意为“去年的营业额”。ldevelopandmarket…开发并投放市场。market在这里作为动词，意思为“投l·放市场”。lThisnextchartshowsyouhowthecorporationisspiltintofourdivisions.下一张图表显示公司是怎样分成四个分支的。besplit

into…意为“分成……”。l

Notethatsixpercentofrevenuewasdedicatedtoresearchanddevelopmentlastyearasl

thekeypartofourmissionstatementis，andIquote，"tohelppeoplefindbetterwaysl

todogreatwork.”注意，去年我们收人的6%投人到研发中，因为我们公司宗旨l

的关键部分是，我引用一下，“帮助人们找到更好的方式来完成伟大的工作”。l2.2answer：lheadquarters

corporation

divisionsListeningScriptExtract1:Goodmorningandthanksforcoming.

Today

I’dliketotellyouabouttheworld’slargestdocumentmanagementcompany.

WithaturnoverofnearlysixteenbilliondollarstheXeroxCorporationdevelopsandmarketsinnovativetechnologieswithproductsandsolutionsthatcustomersdependupontogetthebestresultsfortheirbusiness.Inmybriefpresentationwe’llbeginbylookingatsomeofthekeyfiguresbehindthecompany’ssuccessandhowthecompanyisstructured.

ThenI’llgiveanoverviewofXeroxaroundtheworldandfinallyI’dliketotalkaboutsomeofthetrendsaffectingourmarketanditsfuturegrowth.Ifyouhaveanyquestions,I’llbehappytoanswerthemattheend.So,hereyoucansee,theturnoverforlastyearwasnearlysixteenbilliondollars,withafinalincomeof978milliondollars.We

operatedfromourheadquartersinRochesterNew

York

Statein160countrieswith55,000employees,withoverhalfofthoseintheUSA.

Thisnextchartshowsyouhowthecorporationissplitintofourdivisions.Firstofallthere’sXeroxGlobalServices…Extract2:

Andfinallythere’sXeroxInnovationwithfivecentersintheUnitedStates,CanadaandEurope.Notethatsixpercentofrevenuewasdedicatedtoresearchanddevelopmentlastyearasthekeypartofourmissionstatementis,andIquote,‘tohelppeoplefindbetterwaystodogreatwork’.Ok,let’smoveontolookatXeroxaroundtheworldinalittlemoredetail.

Take

alookatthischart,whichshowsrevenuebyregion.SoabouthalfourrevenueisfromtheUSmarket.

ThenEuropewithoverfivebilliondollarsandtherestoftheworldwithovertwo.OnethingI’dliketopointoutis…Extract3:Finally,

howisthemarketforthedocumentindustrylooking?Well

itwouldbeunrecognizabletothepeoplewhofoundedtheoriginalcompanyin1906andevencomparedto