五星级酒店餐饮部职位说明书

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五星级酒店餐饮部职位说明书

CanteenAttendant员工餐效劳员RestaurantManagerCoffeeHouseAsst.Rest.Manager–CoffeeHouseRest.Supervisor–CoffeeF&BDirector餐饮部总监F&BManager餐饮部经理Asst.F&BManager餐饮部经理助理F&BCoordinator餐饮部协调员Secretary秘书F&BClerk餐饮部文员CateringManager宴会厅经理BanquetSupervisor宴会厅主管BanquetCaptain宴会厅领班Banquetwaiters/waitress宴会厅男女效劳员BanquetCoordinator宴会厅协调员CanteenSupervisor员工餐主管

House咖啡厅主管Rest.CaptainCoffeeHouseRest.HostessCoffeeShopRest.Waiter/waitress–CoffeeHouseRest.BusboyCoffeeHouse咖啡厅勤杂工RoomServiceManager咖啡厅送餐效劳经理RoomServiceSupervisor咖啡厅送餐效劳主管RoomServiceCaptainRoomServiceOrdertaker送餐效劳接单员RoomServiceWaiter送餐效劳员RestaurantManagerChineseRestaurant中餐厅经理Asst.RestaurantMgr.–ChineseRestaurant中餐厅经理助理 DiscJockey唱片骑士RestaurantSupervisor–ChineseRestaurant餐厅主管 SpecialtyRestaurantManager地中海餐厅经理RestaurantCaptain–ChineseRestaurant餐厅领班 Asisst.SpecialtyRestaurantManager地中海餐厅经理助理SpecialtyRestaurantRestaurantHostess–ChineseRestaurant餐厅女领班 Supervisors地中海餐厅主管RestaurantWaiter/waitress–ChineseRestaurant餐厅男女效劳员Restaurant SpecialtyRestaurantCaptain地中海餐厅领班Busboy–ChineseRestautant餐厅勤杂工 SpecialtyRestaurantHostess地中海餐厅领位BeverageManager/Asst.BeverageManager酒水部经理及助理BeverageSupervisor酒 SpecialtyWaiter/waitress地中海餐厅效劳员水部主管 DelicatessenAssistantManager食品店经理助理BarCaptain酒水部领班 DelicatessenCaptain食品店领班CocktailWaitress鸡尾酒效劳员 DelicatessenWaiter/tress食品店效劳员Bartender调酒员 RevolvingRestaurantManager旋转餐厅经理FunPubManager夜总会经理 AssistRevolvingRestaurantManager旋转餐厅经理助理RevolvingRestaurantFunPubSupervisor夜总会主管 Supervisor旋转餐厅主管FunPubCaptain夜总会领班 RevolvingRestaurantCaptain旋转餐厅领班RevolvingRestaurantHostess旋转餐厅领位 department.RevolvingRestaurantWaiter/waitress旋转餐厅效劳员 负责监视、打算、掌握及协调有关办公室行政治理及本部门各餐饮的工作。JOBDESCRIPTION RESPONSIBILITIESANDMEANSJOBTITLE:FOOD&BEVERAGEDIRECTOR Responsiblefortheoveralloperationandco-ordinationofvariousFood&Beverage职务餐饮部总监 departmentssuchascoffeeshop,Roomse4rvice,SpecialtyRestaurant,NightClub,DEPARTMENT:F&BADMINISTRATION allthekitchens,stewardingetc.部门餐饮治理 全面负责餐饮局部部门的运作如,咖啡厅,地中海餐厅,送餐效劳,中餐厅,夜JOBCODEFB1 总会,全部厨房及管事部等部门.代码 ADMINISTRATIVERESPONSIBILITIES行政职责REPORTTO:GENERALMANAGER ExercisesadministrationandsupervisesthroughFood&BeverageManager,上级主管总经理 ExecutiveChefandRestaurantManagers.GENERALMISSION职责概述 通过餐饮部经理,行政总厨及各餐厅经理进展监视治理Responsibleforoverallsupervision,planning,controlandcoordinationofall Conferswithmanagementonreports,forecasts,budgetpolicyandfutureplanning.activitiesofpersonnelengagedinofficeadministrationandoperationofthe Preparesreportsformanagementincludingbudgetandforecasts. Performsrelateddutiesandspecialprojectsasassigned预备预算和预报给治理当局 负责及完成其他任何特别的工作委派SurnishesguidancetoRestaurantManagersonemployeestraining,publicrelations TECHNICALRESPONSIBILITIES技术职责andsalespromotion. Recommendstomanagement,regardingchangesorinnovationsinplans,policies,对各餐厅经理进展公关意识机及销售得指导培训 proceduresandequipment.TakeresponsibilityforanytaskassignedbytheGeneralManager,eventhough itmightnotconcerntheFood&BeverageDepartment. Toconduct,togetherwithFood&BeverageManagerand/orRestaurantManagers,听命于总经理的任何工作委派,既使此事可能与餐饮部无关 actualinspectiontours,checksondepartmentaloperationsandspecialprojects.FollowthroughonanytaskassignedbytheGeneralManager,eventhoughitmight 与餐饮部经理及各餐厅经理一起进展巡查并对部位的操作及特别事宜加以检查notconcerntheFood&BeverageDepartment Establishesstandardsandnormsoffoodandbeveragequalityandpurchasing.负责完成总经理的分派的任何工作安排,及餐饮部所涉及的工作并需在有效时间内完成 建立健全食品和饮品销售,趋势,盘存等加以复审GivecommentstotheGeneralManagerontheprogressofalltasksassignedby Reviewsprices,sourcesofsupply,foodandbeveragesales,trends,inventories,theGeneralManager,andonthosetasks,selfassigned,withinareasonabletimelimit. etc.对那些由总经理委派的工作给以信息反响. 对价格,供货来源,食品及饮品销售,趋势,盘存等加以复审COMMERCIALRESPONSIBILITIES商业职责 参与供货会并阅读产品资料以对产品方案及设备加以了解WorkswithRestaurantManagersintestingandexperimentalprojectstoupgrade Improvessalesvolumeinalloutletsbymeansofup-to-datemarketing,menusproductorprocedure. (seasonalandspecial),festivals(barters,airlinesorothersisterhotels),and为了使产品更上一层楼与各餐厅经理们一起进展尝试及试验性的工作 specialfoodandbeveragepromotions.MeetsperiodicallywithRestaurantManagerstoreviewoperationsanddiscusses methodsofimprovingproceduresandwaystomeetunusualbusinessdemands. 兄弟饭店),及特别餐饮推销定期与各餐厅经理碰头以复审经营并争论改善的方式方法以及特别生意的需求 HUMANRESPONSIBILITIES人事职责Meetswithpurveyorstolearnofnewproductsormethods. MaintainscloseliaisonwithotherDivisionHeadsandDepartmentHeads.同食品供给商接触以便学习产品或方法 与其他部门总监或经理们保持亲热联系Meetswithcustomeronspecialfunctionsanditsarrangements. Conductsconstanttraining(notonlyonthejob)andevaluationofeachemployee,与客人商谈宴会具体事宜 rotation,incentiveprograms,jobdescriptions,andinitiatesstaffrecreation.Keepsawareoftrends,practicesandequipmentinfoodandbeveragepreparation 常常对每个员工进展培训并作出评估,给员工以鼓舞及沟通工作职责以及消遣活动的培andserviceinthehotelandrestaurantfieldthroughtr