《民航地勤英语》（李瑛）017-8教案 project1-task3

《民航地勤英语》教学设计一、教学基本信息课程名称《民航地勤英语》授课学时2授课教师授课班级授课题目Task3TicketChangeService二、教学目标知识目标Understandhowtoinquireaboutpassengers'basicinformationandticketchangerequirements.Knowinghowtonotifypassengersofticketchange.能力目标Askpassengersforbasicinformationandticketchange.Informpassengersoftheticketchangeandsuccessfullychangeticketsforthem.素质目标Developprofessionalawarenesswhenchangingtickets.三、教学重难点教学重点MasterthebasicinformationofpassengersandtheEnglishexpressionofticketchangingservices教学难点MasterthebasicinformationofpassengersandtheEnglishexpressionofticketchangingservices四、教学资源与教学方法教学资源TheTeacher’sReferenceBook教学方法discussionmethod、situationteachingmethod、task-basedapproach五、教学过程教学过程与内容师生活动时间分配Step1.Lead-inAskstudentstoreadthepassengers’problemsandputforwardsomesolutionsLeteveryonewatchthevideoandtrytoexplainwhatisairtrafficcontroltoyourpartnerinEnglish.第一步：介绍背景知识，创设语言环境1. 通过提问让学生了解关于客票变更的内容2. 小组合作，依据所给的情景中的问题，用英语提出一些处理乘客客票变更的方法3.观看微课：空中交通管制是如何运作的？让学生了解并用英语总结空中交通管制的运作形式4. 适当进行德育渗透T：Workinpairs,trytohelpthesepassengerswiththeirproblems.5minStep2.KnowledgeReserve1. keysentencesTeachershowsthekeysentencesofthetwodialoguesuchas:(1)Ithasbeendelayedduetomechanicalfailure.Itisunderrepairnow.Wewilltryourbesttorepairit,andpromiseyourflightwillbeleavingasearlyaspossible.Ifyouhaveanemergency,wecanchangeyourflight.(2)Ifyouagreewiththat,I’llrearrangeyourseat.(3)Accordingtotheairline’sregulations,passengerswhowanttotakecabindowngradesshouldrefundtheticketfirstandthenpurchaseanewone.(4)WewillofferyoufreeaccommodationatSundayHotelandafreeshuttlebuswillpickyouupatthehoteltomorrowmorning.2.PracticeTeacherasksstudentstodosomerecitework.第二步：知识储备句子阅读知识储备中的关于旅客变更客票相关的各类句子，两人一组，一个人说中文，一个人说英文，相互练习，熟悉并掌握旅客变更客票的常见句型TreadsthesentencesTletsstudentstoreadthekeysentencesformanytimesTletsstudentsworkinpairs.OnespeakstheChineseandtheothertellstheEnglishsentences练习根据关键句型，做一些背诵练习，巩固学生对旅客变更客票常见句型的掌握Tletsstudentsrecitethesentences10minStep3.DialogueDialogue11.Wordscabindowngrades 客舱降级acceptable /əkˈseptəbl/ adj. 可接受的；令人满意的cheaper /tʃiːpər/ adj. 更便宜的（cheap的比较级）cabinupgrades 客舱升级difference /ˈdɪfrəns/ n. 差额colleague /ˈkɒliːɡ/ n. 同事，同僚requirement /rɪˈkwaɪəmənt/ n. 必要条件，必备的条件voluntarily /ˈvɒləntrəli/ adv. 自愿地，主动地.stop-over 中途停留sharecodeflight 共享代码航班honor /ˈɒnə(r)/ v. 承兑；信守，执行（承诺）authorized /ˈɔːθəraɪzd/ adj. 权威认可的，经授权的obtain /əbˈteɪn/ v. （尤指经努力）获得，赢得issuingcarrier 出票承运人actualcarrier 实际承运人endorse /ɪnˈdɔːs/ v. 开证明文件，核准StarAlliance 星空联盟，世界上最大的航空联盟revised /rɪˈvaɪz/ adj. 经过修订（或校正）的2.ListeningPracticeThemoneywillberefundedtoyourpaymentaccountin24hours.Pleasenotethatcheck.Itdependsonthetickettypeoftheflightyou’regoingtotake.Exceptfortheservicefee,youshouldpayfaredifferencebecausetherevisedfareishigher.Setting:WilliamBrownbookedaneconomyclassseatonflightCA4276fromHarbintoKunmingonNov.17th.After13daysofcontinuouswork,hefeelsverytired.Whenfindinganavailableseatinbusinessclassbeforecheck-in,hedecidestochangehisseat.Dialogue21.wordsoverbook /ˌəʊvəˈbʊk/ v. 超额预订（飞机座位）regret /rɪˈgret/ n. 为……抱歉;很遗憾地说/通知你reconfirm /ˌrɪːkənˈfɜːm/ v. 再确认；再确定accommodate /əˈkɒmədeɪt/ v. 为（某人）提供座位、膳宿等showup 如约赶到；出现；露面overload /ˌəʊvəˈləʊd/ v. 使超载；使负荷过重literaryseminar /ˈlɪtərəriˈsemɪnɑː(r)/ 文学研讨会arrangement /əˈreɪndʒmənt/ n. 安排；准备；筹划2.keysentencesI’mcallingaboutyourreservationonflight3U8969at11:35amnextWednesday.Isitpossibleforyoutochangeyourreservationtoflight3U8253at14:35nextThursday?Ifallpassengersshowupattheairport,theflightwillbeoverloaded.Isitpossibleforyoutochangeyourreservationtoflight3U8253at14:35nextThursday?Duetothemistakeinourreservationsystem,wehavethreemorereservationsthanwecanaccommodate.Ifallpassengersshowupattheairport,theflightwillbeoverloaded.第三步：对话对话1：自愿变更机票阅读单词(1)教师带读生词，学生跟读重复练习生词(2)教师讲解生词，学生读生词，教师提示发音技巧及纠正发音错误(3)注重自愿变更机票相关词性的介绍TreadwordsandSsasfollowsTgivesSs30secondstoreadwordsthreetimesTreadandSrepeatTletssomeSstoreadwords,TcollectssomemistakesofpronunciationTsaysChineseandpartofspeech,Ssreadthewordsaloud2.听对话，练习造句(1)教师播放关于自愿变更机票相关情景的音频，学生填补空白，锻炼学生的英语听力(2)让学生听第二遍对话，复习划线句子，让学生积累变更机票相关的表达(3)根据乘客自愿变更客票的限定情景，和同桌一起造句，熟悉自愿变更客票的英文表达TplaysthevideoandSfillinthebracketsSlistentothedialoguesagainandrepeattheunderlinedsentencesSworkinpairsandtrytomakeadialoguewithyourpartneraccordingtothefirstdialogueandthefollowingsetting对话2：非自愿变更（客票超售）1.单词(1)学生熟悉非自愿变更客票相关的单词(2)老师说中文含义，随机选学生说出相应单词，使学生更加了解单词发音TgivesstudentsafewminutestoreadwordsandfamiliarizethemselveswiththeirmeaningsTsaystheChinesemeaningandpicksStotelltheEnglishwords2.听对话(1)教师播放非自愿变更的音频，引导学生注重划线部分并重复(2)教师组织学生根据对话分配角色，进行角色模拟，通过非自愿变更（客票超售）相关的情景对话，提高学生的表达能力(3)教师引导学生完成翻译练习，巩固对句型的理解，加强常用句型的表达能力Slistentothedialoguesandrepeattheunderlinedsentences.SworkinpairsandroleplaythedialoguesStrytotranslatethefollowingsentencesintoChinese30minStep4.Reading1.Wordssetinstone，一成不变的，不可更改的various，各种不同的；各种各样的stand-by，候补的，备用的manner，方式，方法anxious，焦虑的，忧虑的，不安的homophonic，同音的，谐音的specific，明确的；具体的inprinciple，原则上，理论上detail，详情；细节comfort，安慰；抚慰；宽慰encounter ，遭遇，遇到（尤指令人不快或困难的事）submit，提交，呈递2.textTletsstudentstodrawthelanguagepointssuchas:

Mostly,changescanbemadewithoutfees,butit’snotalwayspossible.Passengerswhobuyticketsonlineshouldreadtheairline’schangeregulations.Currently,onlinereschedulingisavailablefore-tickets,youcanmakechangestotheflightdateandthedeparturetime,flightclassandfaresforthesamedepartureanddestinationcitiesevenifyouhaveconfirmedthereservation.E-ticketsareissuedtospecificindividualsandthepassengernamecannotbechangedinprincipleaftertheticketispurchased.Pleasebesurethatyournameandotheridentityinformationarecorrectbeforeyoupurchaseyourticketafterwards.第四步：阅读短文1.阅读单词并在文中标注(1)教师带读生词，学生跟读重复练习生词(2)教师引导学生在文中标注出所学单词(3)鼓励学生根据文章猜测词义并纠正TreadwordsandSsasfollowsTletsSsmarkthewordsinthepassageTencouragessomeSstoguessthemeaningofthewordaccordingtothepassageandcorrectsthem2.反复阅读短文，划出重点（1）教师给学生几分钟时间通读短文:电子机票变更（2）教师带领学生翻译短文，理解所学课文（3）根据短文内容的理解，完成对应的练习，巩固对课文的理解（4）教师依据学生完成情况讲解习题（5）引导学生复述文章大意，让学生记忆重点句型及关键词语积累，锻炼学生口语交际表达能力TreadwordsandSsasfollS：readthetext：E