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Becausenotenoughresearchhasbeen
donetoexaminetherelevanceof
BrandPurposeintheAsiancontext.
WHYANOTHER
STUDYON
BRAND
PURPOSE?
AlotofrichmaterialhasbeenwrittenaboutBrandPurposeinrecentyears,butmostofthesestudieshavebeen
carriedoutfromtheperspectiveofwesternmarketsandonlyahandfulwerewrittenwithapurefocusonAsia.
Oftentimesthesestudiesfocusedonidentifyingthemost
relevantsocialtopicstoconsumersintheregionwithout
investigatingwhetherabrandpositioningbasedonsuchtopicswouldmakeabrandmoreappealinganddistinctivetoAsian
consumers.
ConsideringAsia'sdiverserangeofcultures,wealsosawthe
needtobetterunderstandthenuancesthatexistwithinAsia–beitacrosscountriesorwithin–toenablemarketerstoadjust
brandnarratives.
HOWWEWENTABOUTTHESTUDY
RESEARCHMETHODOLOGY
WHAT:Onlinesurveyusingastructuredquestionnairewithclosedandopen-endedquestions
WHO:ThenewgenerationofAsians(aged18to45yearsold)
WHERE:
•MainlandChina
•SouthKorea
•Japan
•Thailand
•Philippines
•India
HOWMANY:N=300/country;N=1,800intotal
Fieldworkanddata-processingcarriedoutbyPureSpectrumonbehalfofBBDO.
LEARNING1:
ASIA'SCONSUMERSAREVERYRESPONSIVETO
BRANDPURPOSE,MAKINGITANIMPORTANT
POSITIONINGSTRATEGYTHATMARKETERS
SHOULDTAKEADVANTAGEOFINTHEREGION.
BBDO
“Itendto
“Brandshelpwith
“I’mfunction
“Iappreciate
“Ilikethebrands
“I’mprice-
sleepshop.”
socialapproval”
driven”
purposebrands”
celebritieslike”
sensitive”
ATTITUDESTOWARDSBRANDS
%WHOSTRONGLYAGREE*
44%43%
39%
35%
39%
36%
34%
40%
40%
36%
28%27%
27%28%
21%
24%
18%
26%
Ialwaysstick
tothesame
brands
Irarelycompare
mycurrentbrand
withalternatives
Ilikebrandsmy
friendstalk
about
Iwantmyfriends
toalsolikemy
brands
Ispendmoretime
researchingthe
qualityofproducts
Ilikebrandsthat
dogoodforsociety
ortheplanet
Ilikebrandsthat
supporttheissues
Icareabout
Ilikebrandsmy
favoritecelebrities
alsolike
Ichoosebrands
thataremore
affordable
Itendtobe
Itendtousethe
ThebrandsIuse
Thetechnologyof
Idon’tmind
Ilikebrandsthat
Ionlyusebrands
Istillbelievewhat
Iactivelylookfor
loyaltobrands
samebrandsas
helpmefeelI
theproductsIuse
watchingaboring
representthe
celebrities
paidcelebrities
brandsthatareon
Ilove
myfriends
belong
isimportant
tome
adifithighlightsaproduct’squality
samevaluesI
believein
alsouse
sayaboutbrands
promotion
BASE:TotalRespondents
*Measuredona5-pointagreementscale
WHICHOFTHEFOLLOWINGDIDYOUBUY
INTHEPAST-3MONTHS?
42%
24%
47%
Net:
32%
30%
21%
INASIA,NEARLYHALFOF
CONSUMERSSAYTHEYHAVE
RECENTLYCHOSENBRANDS
Abrandwithadiscount
Abrandwithagreat
advertisement
Abrandthatmakesa
positiveimpactonsociety
Abrandfromacompanywithgoodvalues
Abrandendorsedby
someonefamous
Abrandofferinghigh
qualityproduct/service
50%
DUETOTHEIRSOCIAL
PURPOSE.
•Itisworthnoting,however,thereisnobrand
purposewithoutanequallycompellingnarrative
aboutthequalityofthebrand'sproductsor
services.
•Amongthosewhosaytheyexpectbrandstohave
asocialpurpose:6outof10choseabranddue
toitshigh-qualityproductsorservices.
BASE:TotalRespondents
BRANDPURPOSEVS.OTHERCONTENTTYPES:
ESPECIALLYRELEVANTFOR‘UPPERFUNNEL’OBJECTIVES
•Brandpurposeisparticularlypowerfulinhelpinga
brandbuildqualitybrand
awareness.Itoutperformsothertypesofcontentwhenitcomestogettingbrandsnoticed,
formingpositiveimpressionswithaudiences,andtriggeringcuriosityamongconsumers.
Indexvs.
AverageforotherContentTypes
250
200
150
100
50
0
Price-relatedinformation
WHATKINDOFBRANDEDCONTENTWILLMAKEYOU…
...Noticebrandbetter
...Form
positive
impression
...Understand…Searchabout...Tellsocial
detailsbetterthebrandcircles…Wanttobuy...Beloyal
Product-relatedinformation
Contentaboutbrandpurpose
Contentfrom
celebrities
Contentfrom
influencers
Note:Index>100(higherthanaverage);<100(lowerthanaverage)
Base:TotalRespondents
Averageforallcontenttypes
LEARNING2:
ALTHOUGHPURPOSE-DRIVENTOPICSVARY
CONSIDERABLYBYCOUNTRY,ONETOPIC
RESONATESSTRONGLYACROSSALL
MARKETS:ENVIRONMENT&SUSTAINABILITY.
BBDO
WHATTOPICSORCAUSES
DOYOUWANTBRANDSTOCHAMPION?
(PLEASECHOOSE3FROMTHELIST)
23%
21%
21%
20%
17%
16%
14%
13%
12%
11%
11%
11%
10%
10%
10%
9%
8%
6%
6%
CONSUMERSACROSS
COUNTRIESWANT
BRANDSTOCHAMPION
34%
Environment/sustainability
Usingnatural/organicingredientsMakingproductsaffordableforallPromotingphysical&mentalhealthUsinglocalingredientsormaterialProtectingcleanwatersources
Empoweringwomen/equality
Drivingdiversity,equity&inclusionProtectinganimalrights/welfare
Payingtherightamountoftaxes
HelpingtostrengthenrelationshipsPromotingnationalpride
Fightingpoverty
AdvocatingforqualityeducationUpholdingfamilyvalues
Payingownemployeeswell
Supportinggovernmentpriorities
SUSTAINABILITY
THEMOST.
•Whenaskedtonominatewhatcausesbrands
shouldchampion,environment-
relatedthemescameoutontop.
•Providingaffordableproductsforthemassesis
immenselyrelevanttotheeverydaylivesofmany
intheregion,rankinghighwithinAsian
consumers’definitionofpurpose.
AdvocatingLGBTQacceptance
Upholdingtraditionalvalues
Freedomofworship
BASE:Purpose-DrivenShoppers
1Environment/sustainability33%
TOP-5,BYCOUNTRY
WHATTOPICSORCAUSESDOYOUWANTBRANDSTOCHAMPION?
Environmentandsustainabilitythemesarewithinthetop-5inallofthecountriescovered.
China
Thailand
Philippines
1Environment/sustainability39%1Environment/sustainability42%
Makingproductsaffordableforall
24%
Usingnaturalororganicingredients
27%
Makingproductsaffordableforall
29%
Usingnaturalororganicingredients
24%
Makingproductsaffordableforall
25%
Promotingphysical&mentalhealth
27%
Socialjustice
23%
Promotingmentalhealth
22%
Usingnaturalororganicingredients
26%
Diversity,equality,andinclusivity
21%
Socialjustice
20%
Usinglocalingredientsormaterial
23%
S.Korea
India
Japan
1Environment/sustainability38%
Socialjustice
Diversity,equality,andinclusivityUsinglocalingredientsormaterial
Protectingcleanwatersources
31%24%17%
16%
Empoweringwomen/equality
Promotingphysical&mentalhealthMakingproductsaffordableforallPromotingnationalpride
25%
23%
22%
21%
1Environment/sustainability31%
UsingnaturalororganicingredientsUsinglocalingredientsormaterialPromotingphysical&mentalhealth
Protectingcleanwatersources
29%
25%
20%
19%
5Environment/sustainability19%
BASE:Purpose-DrivenShoppers
EXPERTVOICE
“Environmentalproblemsandclimatechange
concernseverysingleoneofus.Therecentrecord-
breakingheatwavesthatspannedmorethanhalfof
thelandinChinaaffectedover900millionpeople–
morethanthecombinedpopulationofEurope.These
extremeclimateeventsarebecomingincreasingly
common,andtheyaddmoreurgencytotakingaction
ontheseissues–brandshaveaclearroletoplay
here.”
HARRYCHEN
GroupPlanningDirector
BBDOCHINA
LEARNING3:
THEREISACLEARPATTERNFORMING–
THELESSDEVELOPEDANECONOMYIS,
THEMORESTRONGLYCONSUMERSWANT
BRANDSROOTEDINPURPOSE.
BBDO
ATTITUDESTOWARDSBRANDPURPOSE
%WHOSTRONGLYAGREE*–BYCOUNTRY
46%
TWOCOUNTRIES
STANDOUTINBEING
ChinaThailandPhilippines
S.KoreaJapanIndia
THEMOSTINTERESTED
INBRANDSTHATHAVEA
PURPOSE:PHILIPPINES
65%
65%
64%
61%
ANDINDIA.
56%
52%
40%41%
40%41%
Asia
Average
•Consumersfromtheselessdeveloped
35%
26%27%
23%25%
24%
economieslooktobrandsthemosttoplaya
significantroleinsociety.
21%
“Ilikebrandsthat
standforthegoodof
societyorplanet”
“IlikebrandsthatrepresentthesamevaluesIbelievein”
“Ilikebrandsthat
supporttheissuesI
careabout”
BASE:TotalRespondents
*Measuredona5-pointagreementscale
Ilikebrandsthatsupport
theissuesIcareabout(%StronglyAgree)
ASIA’S“BRAND
PURPOSEPARADOX”
•InAsia,thereisastronginversecorrelationbetweenacountry'seconomicconditionanditscitizens'attitudestowardbrandpurpose.
•Thelessrobustaneconomyis(asmeasuredbyGDPpercapita),thegreaterpeople’sdesirefor
brandstocontributetosocietybecomes.ThisisbestpresentedinmarketslikethePhilippinesandIndiawherecitizensexpectbrandstofillgapsinsocietythatgovernmentsoftencannot.
•Incontrast,themorerobustaneconomyis,i.e.,JapanandKorea,thelesslikelypeoplewilllooktobrandsandcorporationstoembodyapurpose.
ATTITUDESTOWARDS
BRANDPURPOSE
vs.ECONOMICDEVELOPMENT
010,00020,00030,00040,00050,000
GDPperCapita(inUS$)**
Japan
India
R2=0.
9201
Philipp
SouthKorea
Thailand
China
ines
40%
30%
50%
60%
20%
70%
10%
0%
BASE:TotalRespondents
*Measuredona5-pointagreementscale
**Source:WorldBank
Indexvs.AsiaAverage
Indexvs.AsiaAverage
ronment/
s
PHILIPPINES&INDIA:
PEOPLENEEDBRANDSTOALLEVIATETHEURGENTCHALLENGESOFLIFE.
•Insuchcountrieswhicharehighlyvulnerabletotheeffectsofglobalwarming,consumersneedbrandstochampion
sustainability.Moreover,citizensherealsowantbrandstomakeproductsaffordableforall,andhelplocalcommunitiesthrive(e.g.,viauseoflocalingredients,helpongovernmentinitiatives,etc.).
180
160
140
120
100
80
60
40
20
0
DesiredBrandFocus
PHILIPPINES
Prot
wa
ectingcleatersource
n
s
Maaffo
kesprodurdablefor
cts
all
Envi
sust
ainability
Uses100
%local
p
Promoteshysical&
good
mental
ingrediemater
nts/
ial
healt
h
Usesingr
natural
edients
0%5%10%15%20%25%30%35%40%45%
180
160
140
120
100
80
60
40
20
0
DesiredBrandFocus
INDIA
Hel
pgovernm
entin
n
ation-buildagenda
ing
Uses10ingred
0%local
ients/
mat
erial
Usesnatur
al
ingredient
Envirsust
onment/ainability
0%5%10%15%20%25%30%35%40%45%
%Mentions*
BASE:Purpose-DrivenShoppers*aspartoftop-3choices
%Mentions*
THUS,CONSUMERSINTHESEMARKETS
AREMORELIKELYTOHAVEBOUGHTPURPOSE-DRIVENBRANDS.
WHICHOFTHEFOLLOWINGDIDYOUBUYINTHEPAST-3MONTHS?-TOTALASIA
Abrandwithadiscount
42%
Abrandwithagreat
advertisement
24%
Abrandthatmakesa
32%
positiveimpactonsociety
Net:
Abrandfromacompanywithgoodvalues
30%
47%
Abrandendorsedby
someonefamous
21%
Abrandofferinghigh
qualityproduct/service
50%
Base:TotalRespondents
BOUGHTABRANDFORITSPURPOSE*INTHEPAST-3MONTHS–BYCOUNTRY
China
Thailand
Philippines
S.Korea
Japan
India
40%
24%
45%
48%
55%
AsiaAverage
67%
*Net:Boughta”brandthatmakesapositiveimpactonsociety”+
“brandfromacompanywithgoodvalues”inp-3months
EXPERTVOICE
“Anationthrobbingwithfirstworldambitionisdampenedby
thirdworldinfrastructure.AlargepopulationofyoungIndia
hastofaceresistancefromoldconservativemindset.Apathy
ofstatetowardsbetteringbasicqualityoflifeandlackofany
culturalplaybookthatoldergenerationcantapintotorespond
tonewemergingnarratives,compelsIndianstolookupto
brandsaschange-makers!Weexpectbrandstoleveragetheir
resourcesinmakingmeaningfulimpactbeyondsales.Brands
canprovidesocialsanctiontonewideas,theycanbridgethe
infrastructuregap,theycanrightanywrongthatcomesinthe
wayofprogressandthusbecomeacatalysttofulfillingour
firstworldaspiration.”
SURAJAKISHORE
ChiefExecutiveOfficer
BBDOINDIA
LEARNING4:
THEWEAKRESONANCEOFPURPOSE-DRIVEN
BRANDSINJAPAN&KOREACOMESFROMMEN.WOMENINTHESECOUNTRIESLOOKTOBRANDS
ASALLIESONGENDERISSUES.
BBDO
ATTITUDESTOWARDSBRANDPURPOSE
%STRONGLYAGREE*–BYGENDER
17%
14%
13%
“Ilikebrandsthatstandforthegoodofsocietyorplanet”
S.Korea
30%
17%
“IlikebrandsthatrepresentthesamevaluesIbelievein”
30%
23%
“IlikebrandsthatsupporttheissuesIcareabout”
29%
20%
InJapan&Korea,
MenWomen
WOMENWANTBRAND
PURPOSEMUCHMORE
THANMEN.
36%
35%
Japan
29%
•Inthesecountries,womenaremuchmorelikelytoembracebrandsthatarerootedinpurpose-drivenvaluesthanmen.
•ThisisespeciallytrueinJapanwherewomenare2xmorelikelythanmentoseekbrandsthat
embodyapurpose.
“IlikebrandsthatrepresentthesamevaluesIbelievein”
“IlikebrandsthatsupporttheissuesIcareabout”
“Ilikebrandsthatstandfor
thegoodofsocietyorplanet”
Base:TotalRespondents
*Measuredona5-pointagreementscale
TheGenderDivideinJapan&Korea:
WHATTOPICS/CAUSESDOYOUWANTBRANDSTOCHAMPION?
Top-3Choices(in%)
MakingproductsaffordableforallPromotingnationalpride
Payingownemployeeswell
Promotingphysical&mentalhealthEnvironment/sustainability
Socialjustice
Payingtherightamountoftaxes
UsinglocalingredientsormaterialHelpingtostrengthenrelationshipsUsingnatural/organicingredientsAdvocatingforqualityeducation
Empoweringwomen/equality
Fightingpoverty
Protectingcleanwatersources
AdvocatingLGBTQacceptance
Drivingdiversity,equity&inclusionSupportinggovernmentprioritiesProtectinganimalrights/welfareUpholdingfamilyvalues
UpholdingtraditionalreligiousvaluesFreedomofworship
Japan
0%10%20%30%
40%
S.Korea
0%10%20%30%
40%
Men
Women
BASE:Purpose-DrivenShoppers
*Note:aspartoftop-3choices
WHATTOPICSORCAUSES
DOYOUWANTBRANDSTOCHAMPION?
22%
20%
12%
9%
10%
JAPANESE&KOREAN
%whosaid”WomenEmpowerment/Equality”
WOMENSEEBRANDSAS
POTENTIALALLIESWHEN
ITCOMESTOWOMEN
MenWomen
EMPOWERMENTISSUES.
35%
•Asthemeninthesecountriesarelesskeenonthis
issue,womenarepromptedtofindsupportfrom
othersourcesinsociety-includingbrands.
•Infact,morewomeninJapanfeelitismoreurgent
forbrandstochampionwomenempowerment/
equality(35%)thantheenvironment(18%).
S.Korea
Japan
TotalAsia
BASE:Purpose-DrivenShoppers
*Note-aspartoftop-3choices
PERSONALBELIEFSONGENDERISSUES
%STRONGLYBELIEVE*–BYGENDER
41%
50%39%
33%
JAPANESE&KOREAN
WOMENARESEEING
MenWomen
LESSSUPPORTFROM
“Ibelieveadsshouldnotshowonlywomendoingchores”
+30%
+104%
+42%
MALECOUNTERPARTSON
GENDERISSUES.
45%
48%
37%
37%
26%
22%
•Whilethereisagenderdivideontheissueofgender
equalityacrosstheregion,thisisespeciallymore
S.Korea
TotalAsia
Japan
pronouncedinJapanandKorea.
“Adsshouldhelpwomenfeelgoodabouttheirbodies”
+141%
+57%
+28%
•Inthesetwocountries,mencaretheleastabout
genderequality.
21%
17%
S.Korea
Japan
TotalAsia
Base:TotalRespondents
*Measuredona5-pointscale
EXPERTVOICE
“Japan'sgendergapindexranks116thoutof146
countries,whichisbyfarthelowestamongdeveloped
countries.Oneofthemainreasonsforthisisthe
incomegapbetweenmenandwomenandthelow
ratioofwomeninmanagementpositions,which
Japanesewomenexpectcompanies(whoownbrands)
tochange.Ontheotherhand,sincemenhavenot
beensufferingdisadvantagesinthegendergapin
Japan,thesurveyresultsmayhaverevealedthattheir
interestinthistopicisnotashighaswomen’s.
(Unfortunately!)”
KAORIYATSU
HeadofPlanning/D&IOfficer
BBDOJAPAN
LEARNING5:
ALTHOUGHJAPANESEMENARELESSKEEN
ABOUTBRANDPURPOSE,THEYWANTBRANDS
TOSUPPORTISSUESTHATCANHELPTHEM
FINANCIALLYDURINGDIFFICULTTIMES.
BBDO
WHATTOPICSORCAUSES
DOYOUWANTBRANDSTOCHAMPION?
30%
26%
16%
9%
THEMENINJAPAN:
FIRSTWORLD
CONSUMERS
ASignficantDifferenceBetweenMenvs.Women-JAPAN
ENCOUNTERINGTHIRD
WORLDISSUES.
MenWomen
•WhileJapanesemendonotdemonstrateinterestinbrandpurposeingeneral,theywantbrandstohelpthemdealwithchallengingfinancialmatters,whichwealsoseeiscommonamongemergingmarket
consumersfromthePhilippinesandIndia.
•Infact,makingproductsaffordableforallisthetoptopicJapanesemenwantbrandstochampion.Inothercountries,menprioritizetheurgencyof
environment/sustainability.
“Payingown
employeeswell”
“Makingproducts
affordableforall”
BASE:Purpose-DrivenShoppers
*Note-aspartoftop-3choices
LEARNING6:
RECENTDEVELOPMENTSINASIAHAVE
USHEREDANEWERAOFBRANDNATIONALISM
AMONGTHEMENINTHEMIDSTOFTHE
GEOPOLITICALSTORM.
BBDO
%WHOSAYTHEYWANTBRANDS
TO“PROMOTENATIONALPRIDE”
3%
Thailand
6%
6%
Philippines
S.Korea
21%
Japan
THERISEOFNATIONAL
PRIDEANDTHE
POTENTIALROLE
11%
TotalAsia
BRANDSCANPLAYIN
STOKINGIT.
17%
China
•Consumersincountriesafflictedbygeopoliticaltensionsintheregionaremorelikelytowantbrandstopromotenationalpride.
•Thisisreinforcedbybrandsinsomepartsoftheregion(e.g.,China)thatembraceapurpose
narrativethatcelebratesanewfoundsenseofascendancyandpatriotism.
13%
India
BASE:Purpose-DrivenShoppers
*Note-aspartoftop-3choices
%WHOSAYTHEYWANTBRANDS
TO“PROMOTENATIONALPRIDE”
Men
Women
28%
27%
16%
12%
INCHINAANDJAPAN,
THEDESIREFOR
‘PATRIOTICBRANDS’
SignficantDifferenceBetweenMenvs.Women
CENTERSAROUNDMEN.
•InChina,promotingnationalprideisthe#3brandpurposethatmenwantbrandstochampion.
•AmongJapanesemen,thistopicisevenmorecompellingthanthethemeofenvironmentandsustainabiity.
•Womeninthesetwocountries,ontheotherhand,arelessconcernedwithsuchnationalisticbrandrhetoric.
China
Japan
BASE:Purpose-DrivenShoppers
LEARNING7:
WHENITCOMESTOTHEPOTENTIALFOR
BRANDPURPOSEMESSAGINGAROUND
LGBTQADVOCACY,THESITUATIONINASIAIS
HIGHLYNUANCED.
BBDO
THEASIANREGIONCANBEBUCKETEDINTOFOUR(4)WHENITCOMESTO
OPENNESSTOLGTBQISSUES&ADVOCACY.
1
THEACTIVE
ADVOCATES.
Acountrythatalreadyembraces
LGBTQopenness,andwant
brandstoadvocateforit
evenmore.
Thailand
2
THEPASSIVE
SUPPORTERS.
Countriesthatalreadyacceptsthe
LGBTQcommunity,butwherepeople
donotfeelbrandsneedtoadvocate
foritactively.
3
THESYMPATHETIC
NICHE.
CountrieswheretheLGBTQ
communityisnotfullyaccepted,but
afew(e.g.,womeninJapan)want
brandstosupportit.
India
Philippines
S.Korea
Japan
4
THE
HESITATORS.
Countriesthatdonotembrace
theLGBTQcommunity,andalso
donotwantbrandsto
advocateforit.
China
Indexvs.Asia
120
ACCEPTANCE&ADVOCACYINDEX:
160
140
120
100
80
60
40
156
Asia
Average
ACCEPTANCE
“Ibelieveit’sokforadstoshouldshowgay,lesbian&othergroupsmoreopenly”
ADVOCACY
“Iwantbrandsto
advocateforLGBTQ
equalityoracceptance”
THEACTIVE
LGTBQEQUALITY
Asia
Thailand
ADVOCATES:
THAICONSUMERS
•ConsumersinThailandacceptLGBTQcommunitiesmorethantheaverageintheregion.
•ThaiconsumersalsowantbrandstoadvocateforthiscausemorethanthoseinotherAsian
countries.
•Thus,inthismarket,brandshaveanopportunitytojointhefightwithconsumers.
(Base:Total)(Base:PurposeShoppers)
Note:Asia=100
Indexvs.Asia
116
100100
Asia
73
67
ACCEPTANCE&ADVOCACYINDEX:
THEPASSIVE
LGTBQEQUALITY
SUPPORTERS:
AsiaIndiaPhilippines
INDIANANDFILIPINO
CONSUMERS
160
140
120
100
80
60
40
137
Average
ACCEPTANCE
“Ibelieveit’sokforadstoshouldshowgay,lesbian&othergroupsmoreopenly”
ADVOCACY
“Iwantbrandsto
advocateforLGBTQ
equalityoracceptance”
•IndiansandFilipinos–despitebeingrootedin
conserativereligions–actuallydemonstrate
higherthanaverageacceptancefortheLGBTQ
community.
•Theconsumerdesireforbrandstoadvocatethis
causeisweakerthanaverageinthesecountries-
eitherbecausetheynolongerconsideritanissue
andnolongerneedbrandadvocacy,orbecause
theyseemoreurgentissuesintheirdeveloping
economies.
•Eitherway,brandsstillhaveanopportunityto
(Base:Total)(Base:PurposeShoppers)
reinforcechangeintheseopen-mindedmarkets.
Note:Asia=100
Indexvs.Asia
148
80
119
63
100
100
ACCEPTANCE&ADVOCACYINDEX:
LGTBQEQUALITY
THE
AsiaS.KoreaJapan
SYMPATHETIC
NICHE:
JAPANANDKOREA
160
140
120
100
80
60
40
Asia
Average
ACCEPTANCE
“Ibelieveit’sokforadstoshouldshowgay,lesbian&othergroupsmoreopenly”
ADVOCACY
“Iwantbrandsto
advocateforLGBTQ
equalityoracceptance”
•Thepercentageofconsumerswhoacceptthe
opennessoftheLGBTQcommunityisstillquite
lowinJapanandKorea.
•Nevertheless,progressivesupportersofthe
community–whilefewerthaninothercountries–
areveryvocal,andreallywantbrandstosupportit
actively.Theseofferopportunitiesforcounter-
culturebrandstostandwithcourageinsupportof
LGBTQcommunities.
(Base:Total)(Base:PurposeShoppers)
Note:Asia=100
Indexvs.Asia
100
50
87Average
ACCEPTANCE&ADVOCACYINDEX:
LGTBQEQUALITY
THE
AsiaChina
HESITATORS:
CHINA
160
140
120
100
80
60
40
100
Asia
ACCEPTANCE
“Ibelieveit’sokforadsto
shouldshowgay,lesbian&
othergroupsmoreopenly”
(Base:Total)
ADVOCACY
“Iwantbrandsto
advocateforLGBTQ
equalityoracceptance”
(Base:PurposeShoppers)
•ThereisstillalotofresistancetoLGBTQopenness
intheChinesemarketingeneral.Assuch,the
desiretohavebrandschampionthisissueis
weakerthantheregionalaverage.
•Brandsandconsumersadvocatingthisissueneed
tocontendwithconservativelegal/regulatory
barrierstoopenexpressioninmarketingand
communications.
Note:Asia=100
REGARDLESSOFTHELEVELOFLGBTQACCEPTANCE&ADVOCACY,ITISCLEARTHAT
THEYOUTHOFASIAWILLLEADTHEWAY.
18-25yearolds26-34yearolds35-45yearolds
ChinaPhilippinesThailand
220
180
140
100
140
220
180
100
140
100
60
60
20
60
20
20
Advocacy
Acceptance
Advocacy
Acceptance
Advocacy
Acceptance
Japan
India
S.Korea
140
140
140
100
100
100
60
60
60
20
20
20
Advocacy
Advocacy
Acceptance
Acceptance
Advocacy
Acceptance
Note:CountryAverage=100
CountryAverage
EXPERTVOICE
“Weliveinanincreasinglydiverseworld.Asglobal
demographicsshift,itisimportantforbrandstoadoptan
inclusive,diverse,andintersectionalapproachto
consumerengagementaspartoftheirbusinessgrowth
strategy.Thealternativeisabrandthatwillslowly
becomelessrelevant.WeknowthatGen-Zconsumers
arethemostacceptingconsumersegmentasitrelates
totheLGBTQ+community,andthisstudydemonstrates
howmission-criticalitisforbrandstoalignthemselvesin
advocatingforthiscommunityaswell.”
JASONROSARIO
ChiefDiversity,Equity,&InclusionOfficer
BBDOWORLDWIDE
LEARNING8:
CONSUMERSDONOTSEEKASENSEOF
PURPOSEFROMBRANDSONLY.THEYALSOLOOKFORITFROMTHECOMPANIESBEHIND
THEBRANDS.
BBDO
WHENYOUBUYABRAND,
HOWOFTENDOYOUTHINKABOUT
THECOMPANYBEHINDIT?
THEIMPORTANCEOFTHE
ROLEOFCORPORATE
BRANDIMAGEINDRIVING
PURCHASECANNOTBE
DISCOUNTED.
28%
Allthetime
MostofthetimeSometimes
Never
•anbiiecthul
time”or“mostofthetime.”
42%
26%
4%
BASE:TotalRespondents
WHENYOUTHINKABOUT
ANDACOMPELLING
CORPORATEIMAGEIS
LARGELYDRIVENBY
HAVINGANASSOCIATED
PURPOSE.
•Addinguptheitemsrelatedtopurposeisroughlyequivalenttothereputationforproductquality.Itshowsthatacompany’spurposeisbecoming
nearlyasimportantasitsreputationonproductquality.
THECOMPANYBEHINDABRAND:
WHATQUALITIES
MATTERMOSTTOYOU?
ReputationonProductQuality
36%
ItsImpactontheCountry
14%
ItsImpactonEnvironment
11%
Net:
IfitHelpsPoorConsumers
8%
39%
TheCausesitSupports
6%
TechnologicalProwess
9%
ReputationofitsLeaders
5%
FinancialStability/Scale
5%
HistoryorHeritage
5%
Others
*
*Lessthan0.5%
BASE:TotalWhoThinkaboutCompaniesBehind
Brands(All,Most,SomeoftheTime)
39%
38%
Asia
Average
35%
32%
WHENYOUTHINKABOUT
ONCEAGAIN,DEVELOPING
ECONOMIESARETHE
MOSTPARTICULARABOUT
THECOMPANYBEHINDABRAND:
WHATQUALITIES
MATTERMOSTTOYOU?
%WhoMentionedPurpose-RelatedAttributes
ACORPORATION’S
REPUTATION.
46%
44%
•Indi
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