国际著名酒店娱乐部程序英文样稿

H:\精品资料\建筑精品网原稿ok（删除公文）\建筑精品网5未上传百度STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:KNOWINGHOWTOTEACHANDGIVEINSTRUCTIONTOSMALLANDLARGEGROUPSSTANDARD:ALLSTAFFMUSTBEABLETOTEACHANDGIVEINSTRUCTIONEFFECTIVELYPROCEDURE:WhengivinggrouporindividualinstructionatSheraton–thefollowingguidelinesmustbetakenintoconsideration:Instructionmustbegivenclearlyandinaloudvoiceenablingallpupilstohear.Theinstructormustmaintaineyecontactwiththewholegrouptoensurearelationshipisestablished.Thecontentofthelectureshouldbesimpleyetinteresting.Theaimsshouldbeattainable,yetchallenging.Theteachingshouldprogressinstages,andthereshouldbeaimprovementthroughthosestages.Theuseofpupilparticipationmustbebroughtintothelesson.Alsoademonstration,whereuseful,maybeuse.Aneffectivewayoftestingforresultsshouldbestet.Aconciseandsimplesummarymustendeachinstructionperiod,andaconclusion.Theremustbeaclearbeginningandanend.Thingstoavoid.PROCEDURE:(continued)Donotdwellonanyonepartofthelessontoolong.Donotencourageonepupilmorethantheothers.Donotprogresstoorapidly.Donotbeoverfamiliarwithguests.Donotspeaktooquicklyorsoftly.Aboveall,makeanyinstructionfunandenjoyableandalwayshighlightanyachievement,howeversmall.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:HOWTOTEACHCHILDRENSTANDARD:ALLSTAFFMUSTHAVETHEABILITYTORELATETOCHILDRENANDTEACHTHEMEFFECTIVELYPROCEDURE:Takingintoconsiderationthemainguidelinesforteachingalreadygiven,children’slessonsmustbepreparedandcarriedoutwithotherpointsinmind.Children’sattentionspanisshorter,somakeinstructionperiodsmoreconcise.Astressmustbeplacedonfunlearning.Gamesandcompetitionsaretobeusedbutnotattheexpenseofhavingwinnersandlosers.Theinstructorshouldbeenthusiasticandfriendly.Childrenwilloftenidentifywithaninstructorandbecomefamiliarandrelaxedwithhim.Thiswillhelpinstructionandshouldbeencouraged.Informalityistobeemphasised.Theagesofchildrenareafactor,andthisistoberealised.Childrenareoftennervousandshyinitially,inthecompanyofotherchildren,andthismustbeovercome.Childrenhaveafargreatercapacitytolearnthenadultsandtheabilitymustbeharnessedininstructionalperiods.Infungamesandcompetitions,amaximumlevelofparticipationistobeencouraged,andacarefulwatchmustdiscouragedorputoffinanyway.Teachingandorganisingchildren’seventscanbeveryrewardingandfun–takegreatcareinpreparation.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:ORGANISINGMINI-TOURNAMENTSSTANDARD:EACHMEMBEROFSTAFFWILLKNOWTHEDIFFERENTWAYSOFORGANISINGTHETOURNAMENTSANDWILLBEABLETOCARRYTHEMOUTPROCEDURE:Themini–tournamentstobeofferedwillinclude:Ascrabbletournament.Darts.Soccer.Petanque.Tabletennis.TrivialPursuitetc.Dependingonthenumberofpeopleparticipating,eachtournamentwillhavetohaveadifferentformatforeacheventuality.Ingeneralthough,theeventmustbefun,mustreceiveadefinitebeginningandend,andmustbevisiblyscored.Someofthechoicesineachtournamentsareasfollows:-Scrabble–Thiseventcouldbeaknockouttournamentwithadrawmadeforwhoplayswho.Itcouldalsobeateameventwithfourorfiveinateam.Finallyitcouldbeamasseventwithonegroupagainstanother.DartsTournament–Thiscouldbeorganisedanumberofways.Onewayistohaveallparticipantsnamesatthetopandonetotenwrittendownthelefthandside.Eachpersonwouldthenhavetengoesatamaximumscore.Aftereachthrowthescorewouldbeaddedtothelastproducingacontinuousscoresystem.Aftertengoes,thewinnerwouldbetheonewiththehighestscore.Iftoomanypeopleshowup,thiscouldbeagoodeliminationsystem.Anotherwayistohaveateamevent,aroundtheclockeventor”301”.PROCEDURE:(continued)Soccer–Thiseventshouldbeeasyenoughtoarrangeintoonegame.Iftoomanypeopleshowup,itcanbeaknockouttournamentorsuchlike.Petanque–Thiseventcouldtakemanyforms.Itisplayedinthesamewayasbowls,butinsteadofrollingtheballs,theyarethrownunderarm.Tocreateanatmosphere,theattendantcouldgetsomefreshmusiconatape,andcouldwearafrenchoutfitwithberet.Breadandcheesecouldalsobemadeavailable.ItcouldbeorganisedinaknockoutorteamformatsuchasteamAagainstteamBwithindividualmatchesbringinginteampoints.Tabletennis–Thiscouldbeorganisedsimilartotheotherswithteameventsinthecaseoflotsofparticipants,orusingaknockoutorleaguesystemforlesspeople.Gamescouldbeshortenedifnecessaryto10or15points.TrivialPursuit–Teamscouldbeorganisedintotablesandanumberofroundscouldbeorganised.Forexample.round1–questionstoall.round2–teamquestions.round3–children’squestions.round4–femalequestion/malequestion.round5–mastermindformat.round6–finalcompetitiveround.Scoreswouldbekeptatalltimesandencouragementgiven.Eachmini–tournamentwillbeorganisedtightlyandeffectivelywithequipmentreadybeforehand,guestsawareoftherules,andthecompetitionbeingeasytofollow.Caremustbetakentopreparebeforehand.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:MANNINGTHEBEACHBURESTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:KNOWINGTHEVOUCHERANDCONTROLSYSTEMSSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:PREPARATIONOFEQUIPMENTFORACTIVITIESSTANDARD:EQUIPMENTMUSTBEREADYINGOODTIMEFOREACHACTIVITY,PREPAREDWELLADVANCE,ANDLAIDOUTNEATLY.PROCEDURE:TheequipmentSupervisorshouldcheckthedailyactivitiesandspecialactivitieslistsfortheday.Heshouldthenmakeanoteofallequipmentneeded,atwhattimes,andwhere.Heshouldthencheckallequipmentneededforthatdayandensurethattherearenobreakagesreportedorlossofequipmentwhichcouldaffecttheactivity.Itisthentheequipmentsupervisor’sjobtogettheappropriateequipment,withthehelpofthebeachattendants,totheappropriateareaingoodtimeforeachactivity.Whenarranginganyequipment,forexample,aerobicsintheballroom,equipmentmustbelaidoutinanicemanner.Thismayinvolvespreadingoutmats,placingtapesandcassetteintheroometc.Theimportanceofaguest’sfirstimpressionsofanactivitycannotbestressedtooheavily.Oncompletionofallactivities,theequipmentSupervisorshouldensuretherelevantequipmentgetsreturnedtotheappropriateplace.Thiscanbedonebytellingtheattendantstobringtheequipmentbackorbycheckingpersonally.Eitherchoicetaken–theequipmentsupervisorisresponsibleforitssafereturn.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:PREPARATIONFORLOCALTHEMEACTIVITIESSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:PREPARATIONOFVIDEOSHOWEQUIPMENTSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:PREPARATIONOFICECARVINGANDFLAMBEDEMONSTRATIONSSTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:KNOWLEDGEOFCHILDREN’SPROGRAMMESSTANDARD:ALLSTAFFMUSTKNOWTHECHILDREN’SACTIVITIES,TIMES,ANDFORMAT.THEYSHOULDBEABLETOHELPORORGANISEEACHACTIVITYPROCEDURE:ALLSTAFFMUSTKNOW–Theprogramme’sformandduration,ahandoutwillbegiven.Thespecialactivitiesprogrammeandeachactivity–handoutsagainwillbegiven.Thenumberofattendantsneededforeachactivityandthebasicrequirementsofeachtask.Thehandoutswillbekeptandstaffshouldlearnwhattheactivitiesmeanandatwhattimeseacheventwillbeheld.Averbaltestwillbegiven.Thedailyactivitylistarenon-changeable.Thespecialactivitieslistsmaybechangedatcertaintimes.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:ISSUEANDRECLAIMOFTOWELSFROMTOWELBURESTANDARD:PROCEDURE:STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CHILDREN’STALENTSHOW,EVENTANDPREPARATIONSTANDARD:ALLSTAFFSHOULDBEAWAREOFTHEFORMATANDBEABLETOPRODUCETHEEVENTPROCEDURE:Preparationforthechildren’stalentshowwillbecarriedoutinthechildren’smeetingat8.30a.m.9.15a.m.AdditionalpreparationtimecanbeusedduringtheSundayMatineemovieat4.30to6.00p.m.Theinstructormustpreparethechildrenincertainways:Givethemconfidence.Promoteasenseoffun.Hemustgiveencouragement.Heshouldintroducepracticalideas.Heshouldgetfunnamesforeachevent.Costumeswhenavailable,shouldbesupplied.Aprogrammeshouldbedrawnupontheboard.Ideasforacts:Tocomparetheacts,onechildwillbechosen.Oneideawouldbetoinventathemeandmakeeachactconformtoit.Agroupsongatthebeginningorendoftheshow.Adancingactwithjustgirls,thenmimickedbytheboysintheiract.Jugglingorastrongmanact.Amusicalinstrumentbeingplayed.Amimetoasong.Ananimaltamer–withchildrenastheanimals.AMekewiththechildrendressedasFijians.PROCEDURE:(continued)Amagicact/apoem.Anyotherideaswouldbewelcome.Thepreparationforeachactwouldbeassistedbytheinstructorwhowouldmakeconstructivesuggestions.Theequipmentneededwouldmakeconstructivesuggestions.Theequipmentneededwouldvaryonthenumberofparticipants,butwouldneedtobepreparedverycarefullyandmeticulously.Duringtheshowtheinstructorshouldactasa‘prompter’andshouldtakenovisiblepartintheproceedingsinbetweencompletingtheintroductionandroundingupwithaconclusion.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CLEANINGOFTHEPOOLANDPOOLAREASTANDARD:POOLSHOULDBESPARKLING,POOLAREASHOULDBESPOTLESSANDCLEANEDTWICEDAILY.TRAININGWILLBECARRIEDOUTBYTHEENGINEERINGDEPARTMENT.PROCEDURE:POOLCLEANINGTheattendantoperatingtheearlywilldotheearlypoolcleaningassoonashearrivesatworkandwellbeforeguestswake.Poolswillthenbecleanedaccordingtoengineeringdepartmentdirectionsusingthewatervacuumandsurfacecleaningequipmentstoredintheswimpoolplantroom.Backwashprocedureswillhavetocarriedout.Oncompletionequipmentswillbecleanedandstoredneatlyintheswimpoolplantroom.Thisprocesswillberepeatedeachmorning.POOLAREACLEANINGTheattendantoperatingtheearlyshiftwillbeginthepoolareacleaningaftercompletionofthepoolcleaning,andwillbejoinedbyanotherattendantatthebeginningofthesecondshift.Equipmentwillberemovedfromtheswimpoolplantroom.Alllitterwillbepickedupandstoredinaportablebin.Allloungechairswillthenbemovedforwardandtheareabehindthemwillbemoppedusingamop,brush,bucketandcleaningliquid.PROCEDURE:(continued)Thisareawillthenberinsedusingfreshwateruntilnosignofcleaningliquidisvisible.Chairswillthenbecleanedusingadetergent,bucket,andwetcloth.Topandbottomswillbecleaned.Followingthis,chairswillbedriedusingadryclothandreturnedtooriginalplaces.Thenallotherareasnotimpededbythecleanloungechairswillbewashed,againusingmop,bucket,brushandcleaningliquid.Thisareawillthenberinsedthoroughlyandbrusheduntilnosignofcleaningliquidisvisible.10.Beforeputtingequipmentawaybothattendantswillwalkarounddoingavisualcheckforanyplaceswhichweremissedoranylitternotremoved.Thepoolswillalsobecheckedvisibly.Whensatisfiedthatallisspotless,equipmentistobecleanedandstoredbackintheswimpoolplantroom.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRYINGOUTMISCELLANEOUSACTIVITIESSTANDARD:ALLSTAFFWILLBEFLEXIBLEENOUGHTOCARRYOUTACTIVITIESATSHORTNOTICE–ANDBRINGINSPECIALSKILLSOFTHEIROWN–SUBJECTTOTHEACTIVITYDIRECTOR’SAPPROVALPROCEDURE:Theactivitiespresentedinthedailyprogrammeandthespecialactivitiesprogramandthespecialactivitiesprogrammeareoftensubjecttochange.Althoughmanyoftheactivitiesarepermanent,otherscouldbeaffectedbybadweather,equipmentfailureorbytherebeinglackofparticipants.Ineacheventuality,staffmusthavetheabilitytoimprovise.Theactivitiessubstitutedcouldbe:specialinterestevents.Themeevents.Groupactivities.Conventionrequirements.or.Wetweatherevents.Whereaneventisneededtosubstituteaprogrammedevent,theActivitiesDirectormayaskanyemployeetoimprovise.Staffshouldpreparealistofactivitiesandeventsheorshecouldcarryouttocaterforthispossibility.BeforebringinginanyeventwhichdeviatesfromtheprogrammetheActivitiesDirectoristoreceivetheproposalandwillthentakethenecessaryaction.STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:BEACHATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:OPERATIONOFCHASEBOATSTANDARD:THEEMPLOYEESWILLKNOWHOWTOMIXFUEL,HOWTODRIVETHEBOAT,ANDHOWTOMAKEARESCUE.PROCEDURE:Thechaseboatisvitalinthesafetyofallguestusingequipmentonthewater.Itistheonlysurewayofgettingtoguestsintrouble–consequentlyitmustbemaintainedthoroughlyandusedwithgreatcare.Safetyoperationandrescueprocedures:Alwaysensurethattheoutboardisswitchedoffandliftedupwhencomingintothebeach.Whenleavingthebeach,ensurethatthewaterisdeepenoughtolowertheengine,anddon’tstartuntilclearofthebottom.Paddleoutifnecessary.Onlyruntheengineat1/2throttle,exceptintheeventofanemergency.Theboatisnotatoyandmustb