智慧树知到《跨文化商务沟通》章节测试答案

式--可编辑--专业资料-----智慧树知到《跨文化商务沟通》章节测试答案第一章1、Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.culturecommunicationethnocentrismsender答案:ethnocentrism2、Thetotalaccumulationofbeliefs,customs,behaviors,institutionsandcommunicationthatareshared,learnedanddownthroughthegenerationsinanidentifiablegroupoferculturalcommunicationculturebusinesscommunicationfeedback答案:culture3processbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.ethnocentrismnoisecommunicationhorizontalcommunication答案:noise4communicationiswithinbusinessandadministration,aimingatacommonobjective完整版学习资料分享----

式--可编辑--专业资料-----andprofitsforboththeindividualsandorganizations.lateralcommunicationethnocentrismbusinesscommunicationinterculturalcommunication答案:businesscommunication5、Thecommunicationatthesamelevelinanorganization.horizontalcommunicationethnocentrismbusinesscommunicationlateralcommunication答案:horizontalcommunication6、Whencultureiscontrastednature,itcanbedefinedas“lifeofapopulation”initsbroadsense,meaningwhatcharacterizesparticularwayoflifeofapopulation.对错答案:错7、Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.对错答案:对8、Thecultureshowninanonionconsiststwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.完整版学习资料分享----

式--可编辑--专业资料-----对错答案:错9、Culturecannotbeknownastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingoftheitsupports.对错答案:对10、Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.对错答案:错11、Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.对错答案:错第二章1goodmasteryofgrammaronelanguagecanguaranteeasuccessfulcommunication.对错答案:错2、Longbeforewritingwasdeveloped,welearnedtospeak对完整版学习资料分享----

式--可编辑--专业资料-----错答案:对3、Thereshouldanattachmentattheendofabusinessmemo.对错答案:错4recommendationreportistorecommendsomethingtoothers.对错答案:错5、Whichisnotverbalcommunication?ChatwithyourleadersandcolleaguesDiscussanissueinagroupGreetingwithasmileLeaveamessage答案:Greetingwithasmile6、____referstoanythingdistortsthemessagethesourceencodes.NoiseMessageSourceContext答案:Noise7、Itisauniversaltruththatlanguageisbycultureandinit__culture.完整版学习资料分享----

式--可编辑--专业资料-----influenced,reflectsdisplayed,influencesdetermined,reflectsshaped,influences答案:influenced,reflects8、Whyshouldwenotesduringabusinesscall?ListenattentivelyServesasarecordtotakefollow-upactionReportonthecalltosomeoneelseReflectonthecall答案:Listenattentively,Servesasrecordtotakefollow-upaction,Reportonthecalltosomeoneelse9、Howcanyouidentifyyouraudiencepreparingbusinesspresentation?AgeAppearanceInterestOccupation答案:Age,Interest,Occupation10makingbusinesscall,whatkindofquestionscanyoureflect?Doyouneedtoreporttoyourboss?Doyoutogetinformation?Doyouwanttosellsomething,orconvincethepersonofanidea?Doyouneedtoaskfortheperson’shelporsupport?答案:Doyoutogetinformation?,Doyouwanttosellsomething,orconvincethe完整版学习资料分享----

式--可编辑--专业资料-----personofanidea?,Doyouneedtoaskfortheperson’sorsupport?第三章1、Nonverbalbehaviorreflectsthespeaker’ssubconciousness.对错答案:A2、Dependingonculture,asmileindicatejoyamusement,itcanalsoindicateembarrassment.对错答案:A3、Postureisthepositioninwhichwhenstandingorsitting.对错答案:对4、Intimatedistanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.对错答案:错5、Peoplein__culturesusuallyviewaslackofandaregenerally____withit.lowcontextuncomfortablehighcontextuncomfortablelowcontextcomfortable完整版学习资料分享----

式--可编辑--专业资料-----highcontextcomfortable答案:lowcontextuncomfortable6、Whichofthefollowingcountriesuseshigh-contextlanguage?CanadaGermanyJapanUnitedStates答案:Japan7、Thefunctionofnonverbalsignsissometimesindispensible.example,placingyourindexfingeryourlipsanalternativetosaying“PleasecalmsothatIcanspeak”isacaseof____.complementingrepeatingcontradictingsubstituting答案:8、Whichstatementsarecorrectaboutnonverbalcommunication?NonverbalbehavioriseasilycontrolledAsmilesometimesdoesn’tmeansinceresmileNonverbalbehavioraccountsformuchofmeaningwederivefromconversation.Nonverbalcommunicationismorethanthecomplementofverbalcommunication.答案:9、Howdoesnonverbalbehaviorthepaceorofcommunication?Besilent完整版学习资料分享----

式--可编辑--专业资料-----GestureofstoppingClaphandsRaisevoice答案:BesilentGestureofstoppinghandsRaisevoice10、Whichofthecountriesbelongtoindividualisticculture?ItalyAmericaFranceGreece答案:ItalyAmericaFrance第四章1、PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribetheextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallythepowerofmultinationalorganizationsthepowerdifferentialbetweendevelopedandlessdevelopedcountriesthepowerdifferencebetweenmenandwomen答案:2’sindexmeasurestheextenttowhichthelessmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.valueorientationculturaldimensionsculturalvalues完整版学习资料分享----

式--可编辑--专业资料-----powerdistance答案:powerdistance3、Thesearethemostsignificantofculturalvaluesexcept___.Hall'sHigh-andLow-ContextKluckhohnandStrodtbeck'sfiveValueOrientationsFonsTrompenars’smodelofculturewithsevendimensionsGeertHofstede'ssixCulturalDimensions答案:FonsTrompenars’smodelofculturewithsevendimensions4、Theopinionthateveryonehasapositionandclearlyprivilegesis____.aviewofhierarchicalstructureofsocialrelationshipaviewofgrouporientationofrelationshipaviewofindividualorientationstructureofsocialrelationshipnoneoftheabove答案:aviewofhierarchicalstructureofsocialrelationship5、Low-contextcommunicationischaracterizedbyexplicitspeaking.对错答案:对6、Chinesecultureishigh-contextincomparisontowesternculture.对错答案:对7、Cultureswithalargepowerdistancearehierarchicalcultures.完整版学习资料分享----

式--可编辑--专业资料-----对错答案:对8、Attheofuncertaintyavoidancetheideathatfutureispredictable.对错答案:错9、PowerdistanceinHofstede'sculturaldimensionsisroughlysimilarthevalueKluckhohncallshierarchy.对错答案:错10Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.对错答案:错第五章1、Etiquetteissimplyshowingrespectforothers.对错答案:错2、Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.对完整版学习资料分享----

式--可编辑--专业资料-----错答案:A3、KissgreetingusuallybetweenmenintheUnitedStates.对错答案:错4、ItOKtowriteonsomeone’sbusinesscard.对错答案:B5handshakeshouldbefriendlyorrespectfulgesture,ashowofstrength.Soweshouldnotsqueezeothertoohard.对错答案:A6、Beforeadishisserved,napkinscanbeeitherontheplateorontheleftofforks.对错答案:A7、Youinvitedtoabusinessdinner.Whendonapkinfromthetableandplaceitonyourlap?Openitimmediately.Waitforthehosttotakehisorhernapkinbeforeyours.完整版学习资料分享----

式--可编辑--专业资料-----Waitfortheoldestpersonatthetabletotakeorhers.Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.答案:Waitforthehosttotakehishernapkinbeforeyours.8、Whichofthefollowingbehaviorisappropriateinbusinessdinner?Usethenapkintowipeyournose.Cutallthefoodinyourplateintosmallpieces.Sipfromtheofthespoonwheneatingsoup.Usetheknifewithyourrighthand.答案:CD9、Whatarethebenefitsofhumorinworkplace?Humorcanreducestress.Humorcanblocknegativeemotions.Humorcanhelpdeveloprapportwithother.Humorcanhelpsolveproblems.答案:ABCD10、InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:HowseriousyouareabouttheoutcomeoftheHowmuchyourespectthemasaperson.Whatyouthinkoftheirpanyandtitle.答案:ABCD第六章1、Insomehigh-contextcultures,displayofemotionsisasignofimmaturity完整版学习资料分享----

式--可编辑--专业资料-----andapotentialcauseofshametothegroup.对错答案:A2、Whetheraninternationalbusinessnegotiationornotnotonlydeterminedbythestrategiesandusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationmade.对错答案:A3、Intheopeningphase,atmosphereistheonlyfactorweshouldconsider.对错答案:错4、Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.对错答案:错5、InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop____relationships.Short-termLong-termMiddle-termShortrun完整版学习资料分享----

式--可编辑--专业资料-----答案:Long-term6、Thepurposeofbargainingissettlethedifferencesstandinthewayofanagreement.Settlingthedifferencesinvolves____.high-contextandlow-contextconcessionandreappraisaladjustmentandcompromiseai