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FUTUREFOCUS2022

MEETUSATTHENEW

INTERSECTIONOFMEDIA

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

/INTRODUCTION/

Intheoldworldwespentmuchofourbusinesslivesintransit,andonplanes,leadingtoittakingmuchlongertounderstand,andbreakthroughinternationalchallenges.Areshapingofdigitalconnectionshasincreasedthefrequencyofhumancontact,givingwaytoincreaseddiversityofperspectivesandculturesallinthesamevirtualspaceinteracting,debatingandreimaginingourfuture.

FutureFocus2022helpsustodefinethistimeandlooktoournexteraofmarketing,examiningthethreemosturgentintersectionsofpossibilityforbrands.TheIntersectionofNextandNormalexaminestherapidadjustment,experimentationandinnovationthatiscurrentlytakingplaceascompaniesandconsumersadapttonewwaysofliving,includingnewhybridmodelsinmanypartsoflife,greateruseofvirtualworlds,andgreaterflexibilityinworkingpatterns.

WeexaminetheIntersectionofEmpathyandResponsibility,examininghowmanybrandsaretakingamorepublic-spiritedapproachtotheirmanufacturingandmarketing,usingtheirknowledgeandmarketpowertohelpmaketheworldmoresustainableandfairer.

TheIntersectionofPersonalandPrivatelooksatwhyitismoreimportantthaneverthatpeoplebeabletoprovewhotheyare,butatthesametimeharderforbrandsandthirdpartiestoknowwhotheyare.Thenewintersectionofmediaoffersunrivalledpossibilitiesforthosethatdesireit.

We’llmeetyouthere.

AMANDAMORRISSEY,

GlobalPresident,iProspect

3.

2.

Constantadaptationisarealityofourcurrenttimes,thecontinualneedtoreact,adapt,andrespondtounparalleledchangeinourworld,ourindustry,andmostimportantlyinourselves.

Inaworldreshapedbynumerouscrises,wehaveseenhumaninteraction,digitalbehaviour,andconsumerhabitsfundamentallyshifted.Withnervousnessaboutthefuturetheoverwhelmingfeelinginsocietiesgloballya,andwith86%ofgloballeadersbelievingthatbothpositiveandnegativedigitalchangewillbethelongestlastingchangetheworldweseeb,thedigitalworldholdsthepotentialtocompletelyreshapehowwemoveforwardasaglobalcommunity.

Whetherthisshiftispermanent,remainstobeseen.Thispaceofchangeinourlifetimehasgivenfocusonaneedforavailability,accountability,andsustainabilityacrossmediaandyethasalsobornewitnesstothereimaginingofwhatmediacouldbe.

AtiProspect,wehaveseenanewintersectionofmediaemerging.Mediahasbecometheintersectionofculture,content,data,andtechnology.Withdigitallynativebrandsacceleratinggrowthatthisnewintersectionattripletherateofecommerceoverallc,weseethatthisnewintersectionofmediaallowsforpossibility,innovation,andchange.Brandsmustexaminethefundamentalshiftsinhowtheyoperate,organise,andultimatelytransact.

Agreateremphasisonecommercehasradicallychangedbrands’relationshipswithconsumers,with73%ofconsumerscontinuingtousenewlydiscoveredpurchasingchannelsandbrandsfromthepastyeard,brandsmustfocusquicklyonboththeexperiencesthattheybuild,andhowtheytargetthesenewconsumers.Ithasbroughtafundamentalshiftinhowadvertisersandagenciesmustorganiseourselves,whatskillsweuse,andhowwedobusiness.

34

36

Mediafora

SustainableFuture

CaseStudy

A&W:

SERVINGBEYONDMEAT

38

MEGATREND3

THEINTERSECTIONOFPERSONALANDPRIVATE

06

CaseStudy

WELCOMETOBENETTONISLAND

CaseStudy

GETTINGKATHMANDUOUTTHERE

20

26

MEGATREND1

THEINTERSECTIONOFNEXTANDNORMAL

46AnonymouslyYours

10TheHybridHuman

ShopHere.

ShopNow.

16GetVirtual

22SecurebutScarce

12

48CookieNoMore

52YourData.MyData.

CaseStudy

MAKINGMAGGITHEDESTINATIONFORMOMS

54

24

TheRemote

Revolution

MEGATREND2

THEINTERSECTIONOFEMPATHYANDRESPONSIBILITY

30

CONTENTS

ReimaginingwithResponsibility

INTRODUCTION

03

42

4.

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

5.

MEGATREND

THEINTERSECTIONOFNEXTAND

NORMAL

01

OurworldwascompletelyupendedbytheCOVID-19globalpandemic,whichlastedlongerthanmanyinitialforecasterstold.Whilenotyetendemicandthatpointintimenotyetknown,wehavestartedtoseethesignsofsocietiesandtheglobaleconomyreopening.Countriesarelooseningtravelrestrictions,vaccinationratesincreasing,andmaskmandatesandpublichealthmeasuresarelessening.

Wefindourselvesatanintersectionofnext,andnormal.Consumerbehaviourhassorapidlychangedoverthelast18monthsthatwehaveseenmorechangeinthewaymanypeoplelive,work,shop,andsocialisethananytimeinthepast70years.

6.

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

7.

MEGATREND

01

SHOPHERE.

SHOPNOW.

PAGE12

accelerationofnewshoppingservicesandtechnology,buildingon

rapidgrowthinonlinecommerce.

GETVIRTUAL

PAGE16

Theconceptofvirtualworldsbecomingmainstream,andeven-possibly-takingoverfromgroupvideocalls.

THEINTERSECTIONOFNEXTANDNORMAL

Wearealreadylivinginthenextnormal,andforbrandsandthewidersocietytosucceedwemustbeagileandcontinuetoadapttonewhabitsandbehaviours.

Thepandemicacceleratedtrendsthathadalreadybeenrising,forexampleindigitalusage,cashlesspayment,streamingsubscriptions,timespentongamingplatforms,and,ofcourse,thepercentofcommercetransactedonline.Wehaveseengreateradoptionanduseofin-homedigitaldevicesaspeoplereactedtomoretimespentathomeandupgradedtheirhomes.

Andtheopportunityisthatthesenewbehavioursarecreatingfascinatingwhitespaceswheredifferentworldscollide.Itisattheintersectionoftheseworldsthatthebiggestdisruptionwillemerge:digitalandanaloguemerging,commerceasanexperience,virtualasthenewsharedspaceorevenflexibilitybeingthenewconstantintheworkspace.

Recenttrendshelpillustratehowitiscentralforabusinesstonavigatethetensionattheheartoftheseintersections.

Firstly,commercemustbeeverywhereandstartathome:therapidgrowthofon-demandcontentandamazonprimeandrestaurantdeliveryserviceisforcingareinventionofmanycategorieswhichwerefocusedonfootfalloutofhome.Inthespiritcategoryasanexample,BacardihaspartneredwithDeliveroowhilstWilliamGrant&SonslaunchedonlinepremixedcocktailsBatch&bottletotapintonewhomehabits.

Secondly,weseetheriseofavirtual-firstworldovercomingtherealworldlimitations:WithCovidfasttrackingdigitalconsumptionandinnovation,newvirtualworldswillbecomenotnichesideshowsbutthemaineventasweembraceadigital-firstworld.Metaverseandcryptocurrency’srecentsuccessarejustthetipoftheicebergascompaniesneedtogetreadytoleadinadigitalworldthatismuchfasterthantheworldwecurrentlyknow.

Hybridmodelsdevelopingtoprovideonlineandofflineoptionsforentertainment,events,festivalsandmore.

The

the

THEREMOTE

REVOLUTION

PAGE24

Greaterflexibilitywithintheworldofworkforthoseluckyenoughtobeabletoworkfromanywhere.

/TheIntersectionofNextandNormal/

orhybridworkingbecomesthenorm.Asaresultof“thegreatresignation”,companiesarenowputtingin

won’twe

proving

items.

placespecificbenefitsfocusedonpromotingacultureofagilityinordertoattractthebestcandidates.Asourrelationshiptohowweworkchangessodoesourlocationandpersonaltimeevolve.

TheIntersectionofNextandNormalseesmany

brandsleaningintochangethatissettobepermanent.Thosethatsucceedwillmakethemostoftheseopportunitiesbyinvestinginambitiousmediastrategiesandtransformationplanstocapitaliseonnewopportunities.

Thischapterexamines:

greatthe

Unlimitedcreativity,connectionsand

recommendationspoweredbyAIwillopen

possibilitiesthatwillmeanthesenewworlds

beclunkyreplicasofouranaloguelifebutinstead

opennewpossibilitiesthatareunlikeanything

haveseenbefore.NFT’ssuccessisagreatexample

ofsomethingthatdefies“analog”logicyet

arunawaysuccessforluxuryandcollectors’

AndFacebook’srecentrebrandingofMetaisa

markerofthatchangeandthepotentialbehind

Metaverseforsuchacompanytowanttoown.

demand.and

anda

remote

Finally,wearewitnesstotheriseofwork-on-

COVID-19hasfundamentallychangedemployee

employerexpectations,withagility,flexibility,

focusonmentalhealththenewprioritiesas

THEHYBRIDHUMAN

PAGE10

SECUREBUTSCARCE

PAGE22

Technologicaladvancesmakingitpossibletocreateuniquecopiesofdigitalassets,andhowthisisgeneratingmillionsinrevenues.

8.FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA9.

MEGATREND

01

THEINTERSECTIONOF

NEXTANDNORMAL

THEHYBRID

HUMAN

10.

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

THEHYBRIDHUMAN

Consumershavebecome

accustomedtotheflexibility

offeredbyomnichannelretail

-theabilitytoresearchand

buybothonlineandin-store,

andcombinationsofthetwo.

Wenowseemanyotherareasoflifebecomingomnichannel,developinghybridmodelsthatmixdigitalandin-personparticipation.

/INTHECINEMAANDINTHEHOME/

Entertainmentisincreasinglyhybrid.StudioslikeDisneyarereleasingfilmsintheatresandonlineatthesametime.Forexample,CruellawasreleasedbothincinemasandonlineinMay2021,generatingaglobalboxofficeofjustunder$250m,1withstreamingrevenues,fromanadditionalfeeforDisney+subscribers,reachingabitunder$50m.2Whilethesenumbersmayseembig,theyaremuchlowerthanwouldhavebeenexpectedfromahigh-profiletheatricalreleasebeforethepandemic.CinemachainCineworldhasreporteda70%fallinitsUSadmissions,3andwhileacombinedmodeloffersflexibilityforfilmfans,itchangestheeconomicsfortheindustry.

Netflixisexperimentingwithphysicalentertainment.Ithascreatedliveactionexperiencesfortwohitshows,Bridgerton4andMoneyHeist,5forwhichfanscanbuytickets.

Eventsandfestivalsarealsobecominghybrid.TheEdinburghFringeFestivalfeaturedapproximately1,000shows,ofwhichabout600wereliveinvenuesaroundthecity,100wereavailabletostreamliveatspecific

/TheHybridHuman/

INDUSTRYOUTLOOK

Tolearnmoreabouthowbrandscancreatemeaningfulchangethroughhealthinnovationinthenextyears,downloadthereportHealth2030on.

regularly,liketheCovidSymptomTracker.10Again,thishasbeenhappeningforafewyears,butthepandemicrapidlyacceleratedadoption.

Weexpectthistrendtoexpandtomanyotherareasoflife.Asexperiencesblendonlineandoffline,brandswillwanttoeitherpartnerwithorbuycompaniesthatwillhelpthemtocontrolasmuchoftheexperienceaspossible.Newcompanieswillemergethatmakeiteasiertomanageandfulfilomnichannelexperiences.

times,and300wereavailableto

streamon-demand.6Theflexibility

allowedaudiencestotakepart

anywherearoundtheworld,and

alsoallowedperformerstosubmit

theirshowstobepartofthe

platformremotely.Nofigureshave

beenmadepublic,butinevitably

theboxofficetakingswillbedown;

thefestivalnormallyhasmorethan

3,000shows.7

/FLEXIBILITYFIRST/

IKEAtookadvantageofthistrend

whentheyhostedtheirglobal

festivalin-storeandonlinein

WHATCAN

BRANDSDO

Actastrustedguidesduringtimesofuncertaintyandchange.

Adapttonewpatternsofliving,takingnewfootfallpatternsandmediausageascuesforomnichannelmediaplanning.

Explorenewaudienceswhomayenterthemarketasaresultofthenewmodels–forexample,thoselivingindifferentcountrieswhocannowbecomecustomersunderhybridmodels.

mid-September.8Onlineelements

includedfilms,shows,andevenDJ

setsfromfamousDJsintheirown

homes.In-storeelementsincluded

talksonwellness,andclasseson

howtoupcycleandgiveolderIKEA

furniturearefresh.

Workisbecominghybridfor

thoseluckyenoughtobeableto

workeffectivelyfromhome.Many

officesaretryingoutnewwaysof

workingwherepeoplespendtwo

tothreedaysaweekintheoffice,

andtherestfromhome.Microsoft

reportsthatitsTeamscollaboration

technologynowhas145mdaily

users.9Sometransportcompanies

areadaptingtheirmodels

accordingly,offeringseasontickets

availableforalimitednumberof

dayspermonth.

Healthisbecominghybrid,with

newtechnologiesallowingvirtual

consultations,andevenappsthat

letpeoplereporttheirownhealth

11.

INDUSTRYOUTLOOK

Tolearnmoreabouthownewshoppingbehaviourshavetransformedthegrocerylandscape,anddiscoverwhichinitiativeskeyplayersinthespacearelaunchinginordertomeetnewchallenges,downloadthereportIndustryOutlook:OnlineGroceryon.

MEGATREND

01

THEINTERSECTIONOFNEXTANDNORMAL

SHOPHERE.SHOPNOW.

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

SHOPHERE.SHOPNOW.

Commercehasseengreatchanges,manybroughtonbylockdowns.

Digitalhasgrownitsshare,forexample,reachingapeakof40%ofallconsumersalesintheUKinMay2021.11Newservicesandtechnologieshaveemergedtomakeshoppingevenmoreconvenientandomnipresent.

/THEBRINGITTO

MEECONOMY/

Groceryshoppinghastraditionallyhadlowlevelsofonlinesales,butlockdownmademanytryitforthefirsttimeandexperiencehowconvenientitcanbe.Itisnowbeingblendedwithanotherlockdownstaple,takeawaydelivery,tocreateon-demandgroceryshopping,withservicesfrombothestablisheddeliverycompanieslikeDeliverooandInstacart,andalsonewentrantslikeGorillasandGetir.TheFinancialTimesreportsthat$14bnhasbeeninvestedinthesecompaniessincethestartofthepandemic,includingover$8bnin2021.12

Alloftheseareofferinglimitednumbersofproducts,bothfreshandpackaged,fordeliveryeitherfromadedicatedhub,oranexistingretailerinaslittleastenminutes.Becauseinventoryismanaged,‘live’shoppersonlyseeproductsthatareavailableatthetimeofordering;nosubstitutions.

Thison-demandmodelismovingtoothercategories.InGermany,Ariveoffersproductsfromaselectionoflifestylebrands-includingApple,LEGOandLululemon-fordeliverywithin30minutes.13

/ONLINECOMMERCE

BECOMESLIVE&

IMMERSIVE/

Commerceisalsobecomingmoreembeddedintocontent,finallydeliveringthepromiseofshoppingwithinsocialmedia.Snapchat,TikTokandMeta(includingInstagramandWhatsApp)addedmorewaysformerchantsandinfluencerstosellontheirplatforms,andwaysforuserstosetuppaymentanddeliverydetailstomakebuyingmoreseamless.

Metareportsthatmorethan1bnofitsusersregularlyaccessitslocalshoppingserviceMarketplace,14andMarkZuckerbergrecentlyrevealedthattherearemorethan1mstoresonMeta’splatforms,where250mpeopleinteractwiththem.15

LivevideoshoppingwithinappshasalsoarrivedintheWestinforce,withbothFacebookandInstagrampromotingitwithpartnerslikeBobbiBrown,Clinique,andSephora.16ThistechnologyfirsttookoffinChina,andAlibabahasstartedtoofferitsAliExpressliveshoppingappsinEuropeancountries,recruitingpresenterstohostshoppingshows.

/ShopHere.ShopNow./

WhileAliExpressissignificantlybiggerinAsiathanintheWest-itisreportedlya$60bnrevenuechannel17-itisevenbecomingpopularwithniches.WhatNotisanappwitha$1.5bnvaluationsellingcollectablesliketoysandtradingcardsthroughlivevideoevents.18

13.

12.

01/THEINTERSECTIONOFNEXTANDNORMAL

SHOPHERE.SHOPNOW.

/SHOPPABLECTV/

TheriseofconnectedTVhascreatedthepotentialforintegratedshoppingonthebiggestscreeninthehome.Thistimeitisnotthroughlivevideostreams,althoughthosechannelsstillexist,butthroughlettingviewerssendinformationandshoppinglinksseenon-screentotheirmobiles.YouTubeiscurrentlyexperimentingwiththisintheUSthroughnewformatsforpeoplewatchingontheirsmartTVs,19andintheUK,ITVpartneredwithLGtocreateshoppablecontentfortheirshowLoveIsland.20ViewerswatchingonanLGsmartTVcouldgetpromptswhenproductsappearedonscreen,forexample,clothingorcosmetics,andtheopportunitytoseemoreorbuyontheirphones.

Gettingintothesci-fiarea,YouTubeisalsoexperimentingwithAI-basedimagerecognitiontechnologythatiscapableofidentifyingproductsinvideosthatpeoplewatch,andthenrecommendingthoseproducts.21Forexample,ifsomeonewaswatchingabakingvideothetechcouldrecogniseafoodmixer,andthenexttimetheviewerloggedintoYouTubetheymightbepresentedwithrecommendedproductsaswellasrecommendedvideos.

Someofthesenewwaystobuyarecurrentlyverylimitedingeographicalortechnologicalscope,butaswehaveseenwiththerapidriseofserviceslikeUber(fromlaunchto300citiesin5years22),ortechnologieslikeaugmentedreality(currently1.5bnusers,projectedtoriseto4.3bnin202523)growthcanbeveryfast.

Similarly,expectshoppingtobecomeeasier,withthenumberofclicksneededtobuyfallingovertime,and,inthecaseoftheTV,theneedtosenddetailstoyourphoneratherthanbuyingdirectlyfallingaway.

Netflixdoesnotrunadvertising,but

itispossibletoimaginetechnology

likethisbeingpartoftheserviceat

somepointinthefuture,particularly

aroundtheirmorerealitybased

programmes.Ithasalreadycreated

anonlinestoretosellproducts

inspiredbyshows;couldtheybe

planningtoofferon-screenbuying?

14.

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

WHATCAN

BRANDSDO

Experimentwithnewwaystosell,testinginthemostadvancedmarketstobereadyforbroaderroll-outandadoption.

Targetshoppingandpaymentmessagesaroundthesenewcontextsandkeywords,ratherthansimplytargetingpagecategories.

Includestrong,brand-basedmessages,tobalancewithmoreshoppableads.

Digitalhasgrown

itsshare,reachinga

peakof40%ofall

consumerssalesinthe

UKinMay202111

15.

MEGATREND

01

THEINTERSECTIONOFNEXTANDNORMAL

GETVIRTUAL

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

GETVIRTUAL

Virtualinteractions,whetheringamingoronvideocalls,havebecomeperfectlynaturaltomany.Gamingisboominginpopularity,andmorepeoplegettingusedtotheideaofnotactuallybeinginthesamespaceasthepeopletheyinteractwithforhourseachweek.

/VIRTUALWORLDS,REALGROWTH/

ThesuccessofonlineworldslikeFortniteandRobloxhasledtoincreasedinterestintheconceptofTheMetaverse,virtualworldswherepeoplecan‘live’formuchoftheirtimewithactivities,identities,andeconomiescreatinganimmersiveexperience.

Bothgameshavemillionsof

dailyactiveusers.RobloxnowhostscompanieslikeGamefam,whichcreatesgameswithintheplatformthatpeoplepayfor,andisreportedlygeneratingsixfiguresamonthinrevenues.24

Thepastyearhasalsoseenanaccelerationintheadoptionofvirtualreality,with(comparatively)highsalesfornewheadsets,especiallytheOculusQuest,whichallowsanuntetheredVRforlessthan£300,25and(againcomparative)fasttakeupofnewgameslikeIExpectYoutoDie2,

whichisthefirstVRgametoreachmorethan$1minsalesinthefirstweek.26ResearchfromCCSInsightreportsthat70%ofVRusersboughttheirheadsetsinthelastyear,and90%playgamesinVRatleastonceaweek.27

/PLAYING,

EXERCISING&

WORKINGVIRTUALLY/

NewusecasesarebeingfoundforVR,likefitness.TherearenowanumberofappslikeFitVRthatallowpeopletotakepartinimmersiveworkoutsthatfeelrealbecauseoftheheadset.

Morepeoplenowworkremotely,meaningthatcontactwithcolleaguesisbasedonvideocallsandemails.Thiscouldalsobeanopportunitytocreatesomethinglikeavirtualworldaroundworkplacecollaboration.

InAugust,Meta,ownerofOculus,revealeditsvirtualworkspace,HorizonWorkrooms,anddeclaredthatitwastransitioningintoametaversecompany.Inaninterview,MarkZuckerbergspokeaboutthejoysofmoreimmersiveexperiences,forexample,visitingvirtualcomedyclubs,vs.theexperienceofwatchingthingslikethatonvideocalls.Facebookhasmorethan10,000employeesworkinginmetaverse-relatedprojects,includingVRandAR.28

/GetVirtual/

17.

16.

ALLROADSLEADTOTHEMETAVERSE

Tolearnmoreaboutthemetaverseopportunity,understandtheroleofgaming,andexplorehowbrandscangetaheadstartontheirjourneytothemetaverse,readAllRoadsLeadtotheMetaverseon

/DTA–DIRECTTO

AVATAR/

Probablythebiggestindicationthatwearemovingintoatimeofmetaversesisthedevelopmentofvirtualeconomies,orDirecttoAvatarinsteadofDirecttoConsumer.EstablishedbrandslikeVans29andBalenciaga30arethelatesttosellclothingwithinvirtualworlds–RobloxandFortnite,respectively–withBalenciagasellingitemslikehoodiesingameandinreallife.

Weseehugedevelopmentsinthisarea-morebrands,moredrops,morepartnerships,andmorephysical/virtualcrossovers.

Brandsarealsoemergingingames,offeringclothingforcharacters.BrandslikeTheFabricant,TributeBrandandHanifadonotexistinthephysicalworldbutaresuccessfulbusinessesthroughvirtualsales.31Ifthisisrelevanttotheiraudiences,brandsshouldincludevirtualandin-gameelementsinexistingcampaigns;virtualshouldbepartofanomnichannelstrategy.Virtualworldsallowbrandstodothingsthatwouldnotbepossibleintherealworld,fromin-gamepowerstovirtualsubbrands.

Crucially,Metaseemstoseeitsversionofthemetaverseasidentitybased.SimilartoApple’sMemojis,andSnapchat’sBitmojis,thepointisthatyouravatarlooksrecognisablylikeyou,sothatwhenyoumeetyourcolleaguesintheofficetheycanrecognisethatit’syou.

01/THEINTERSECTIONOFNEXTANDNORMAL

GETVIRTUAL

WHATCAN

BRANDSDO

Incorporatevirtualandin-gameelementsintoexistingcampaigns;virtualshouldbepartofanomnichannelstrategy.

Experimentwiththeideaofavatarsasanaudience.Explorewaystotargetbasedonnew,virtualandin-gamemetrics.

Evaluateanyapplicablelessonsfromsocialmediathatcouldalsoworkinvirtualworlds.

18.

19.

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

/CASESTUDY:WelcometoBenettonIsland/

CASESTUDY

/BENETTON/

WELCOME

TOBENETTON

ISLAND

Whatbetterwaytobepresentinthelifeofgamersthantolivetogetherwiththeircharacters?UsingacharacteronAnimalCrossingcreatedourownBenettonIsland,incollaborationwithcreatorAzalona.ShedevelopedanonlineislandrespectingBenetton’svalues:sustainability,diversity,andinclusion.

ThecampaigngavelifetoGreen,themaincharacterwithnodefinedgenderidentity,whocanwearalloftheclothesamongBenetton’s10mosticonicitems.Visitorscouldn’tlandwiththeirplaneonBenettonIsland,asthiswouldhavedamageditsunspoilednature,sotheywouldhaveuseda“CodiceSogno”(dreamcode)tovisittheislandwhileasleep.InordertodrivetraffictowardstheCodiceSogno,printarticles,socialmedia,andhigh-profileinfluencersdrovetraffic;andaboveall,a

THESOLUTION

personalizedlandingpagewheregamerscoulduploadtheirpersonalAnimalCrossingcharacterswhilewearingtheBenettonoutfittheylikedthemostwascreated.

Benettonwasamongthefirstbrandstoexperimentwithsuchadisruptivesolutionone-gamingplatforms,andwillsoonseetheexecutionplacedliveinselectretailstores.

THEREALITY

Gamersspendhoursoftheirdaysbringingtheircharacterstolifeinthefantasticworldsofe-gaming.Nowaprimarychannelforsocialinteractionsandself-expression,videogamesallowagreatcustomizationoftheenvironmentinwhichtheactiontakesplaceandofthecharactersthemselves.Benettonneededitsbrandtobepresentedinarelevantwayforplayersandatthesametimetobringtolifethevaluesinwhichthebrandbelieves.

21.

MEGATREND

01

THEINTERSECTIONOFNEXTANDNORMAL

SECUREBUTSCARCE

FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA

SECUREBUTSCARCE

Onlinetradingalsoboomedduringthepandemic,andtheriseinpopularityofcryptocurrencieshashadanunexpectedknock-oneffect:theriseofthesecureassettechnology,theNFT.Oneofth

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