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FUTUREFOCUS2022
MEETUSATTHENEW
INTERSECTIONOFMEDIA
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
/INTRODUCTION/
Intheoldworldwespentmuchofourbusinesslivesintransit,andonplanes,leadingtoittakingmuchlongertounderstand,andbreakthroughinternationalchallenges.Areshapingofdigitalconnectionshasincreasedthefrequencyofhumancontact,givingwaytoincreaseddiversityofperspectivesandculturesallinthesamevirtualspaceinteracting,debatingandreimaginingourfuture.
FutureFocus2022helpsustodefinethistimeandlooktoournexteraofmarketing,examiningthethreemosturgentintersectionsofpossibilityforbrands.TheIntersectionofNextandNormalexaminestherapidadjustment,experimentationandinnovationthatiscurrentlytakingplaceascompaniesandconsumersadapttonewwaysofliving,includingnewhybridmodelsinmanypartsoflife,greateruseofvirtualworlds,andgreaterflexibilityinworkingpatterns.
WeexaminetheIntersectionofEmpathyandResponsibility,examininghowmanybrandsaretakingamorepublic-spiritedapproachtotheirmanufacturingandmarketing,usingtheirknowledgeandmarketpowertohelpmaketheworldmoresustainableandfairer.
TheIntersectionofPersonalandPrivatelooksatwhyitismoreimportantthaneverthatpeoplebeabletoprovewhotheyare,butatthesametimeharderforbrandsandthirdpartiestoknowwhotheyare.Thenewintersectionofmediaoffersunrivalledpossibilitiesforthosethatdesireit.
We’llmeetyouthere.
AMANDAMORRISSEY,
GlobalPresident,iProspect
3.
2.
Constantadaptationisarealityofourcurrenttimes,thecontinualneedtoreact,adapt,andrespondtounparalleledchangeinourworld,ourindustry,andmostimportantlyinourselves.
Inaworldreshapedbynumerouscrises,wehaveseenhumaninteraction,digitalbehaviour,andconsumerhabitsfundamentallyshifted.Withnervousnessaboutthefuturetheoverwhelmingfeelinginsocietiesgloballya,andwith86%ofgloballeadersbelievingthatbothpositiveandnegativedigitalchangewillbethelongestlastingchangetheworldweseeb,thedigitalworldholdsthepotentialtocompletelyreshapehowwemoveforwardasaglobalcommunity.
Whetherthisshiftispermanent,remainstobeseen.Thispaceofchangeinourlifetimehasgivenfocusonaneedforavailability,accountability,andsustainabilityacrossmediaandyethasalsobornewitnesstothereimaginingofwhatmediacouldbe.
AtiProspect,wehaveseenanewintersectionofmediaemerging.Mediahasbecometheintersectionofculture,content,data,andtechnology.Withdigitallynativebrandsacceleratinggrowthatthisnewintersectionattripletherateofecommerceoverallc,weseethatthisnewintersectionofmediaallowsforpossibility,innovation,andchange.Brandsmustexaminethefundamentalshiftsinhowtheyoperate,organise,andultimatelytransact.
Agreateremphasisonecommercehasradicallychangedbrands’relationshipswithconsumers,with73%ofconsumerscontinuingtousenewlydiscoveredpurchasingchannelsandbrandsfromthepastyeard,brandsmustfocusquicklyonboththeexperiencesthattheybuild,andhowtheytargetthesenewconsumers.Ithasbroughtafundamentalshiftinhowadvertisersandagenciesmustorganiseourselves,whatskillsweuse,andhowwedobusiness.
34
36
Mediafora
SustainableFuture
CaseStudy
A&W:
SERVINGBEYONDMEAT
38
MEGATREND3
THEINTERSECTIONOFPERSONALANDPRIVATE
06
CaseStudy
WELCOMETOBENETTONISLAND
CaseStudy
GETTINGKATHMANDUOUTTHERE
20
26
MEGATREND1
THEINTERSECTIONOFNEXTANDNORMAL
46AnonymouslyYours
10TheHybridHuman
ShopHere.
ShopNow.
16GetVirtual
22SecurebutScarce
12
48CookieNoMore
52YourData.MyData.
CaseStudy
MAKINGMAGGITHEDESTINATIONFORMOMS
54
24
TheRemote
Revolution
MEGATREND2
THEINTERSECTIONOFEMPATHYANDRESPONSIBILITY
30
CONTENTS
ReimaginingwithResponsibility
INTRODUCTION
03
42
4.
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
5.
MEGATREND
THEINTERSECTIONOFNEXTAND
NORMAL
01
OurworldwascompletelyupendedbytheCOVID-19globalpandemic,whichlastedlongerthanmanyinitialforecasterstold.Whilenotyetendemicandthatpointintimenotyetknown,wehavestartedtoseethesignsofsocietiesandtheglobaleconomyreopening.Countriesarelooseningtravelrestrictions,vaccinationratesincreasing,andmaskmandatesandpublichealthmeasuresarelessening.
Wefindourselvesatanintersectionofnext,andnormal.Consumerbehaviourhassorapidlychangedoverthelast18monthsthatwehaveseenmorechangeinthewaymanypeoplelive,work,shop,andsocialisethananytimeinthepast70years.
6.
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
7.
MEGATREND
01
SHOPHERE.
SHOPNOW.
PAGE12
accelerationofnewshoppingservicesandtechnology,buildingon
rapidgrowthinonlinecommerce.
GETVIRTUAL
PAGE16
Theconceptofvirtualworldsbecomingmainstream,andeven-possibly-takingoverfromgroupvideocalls.
THEINTERSECTIONOFNEXTANDNORMAL
Wearealreadylivinginthenextnormal,andforbrandsandthewidersocietytosucceedwemustbeagileandcontinuetoadapttonewhabitsandbehaviours.
Thepandemicacceleratedtrendsthathadalreadybeenrising,forexampleindigitalusage,cashlesspayment,streamingsubscriptions,timespentongamingplatforms,and,ofcourse,thepercentofcommercetransactedonline.Wehaveseengreateradoptionanduseofin-homedigitaldevicesaspeoplereactedtomoretimespentathomeandupgradedtheirhomes.
Andtheopportunityisthatthesenewbehavioursarecreatingfascinatingwhitespaceswheredifferentworldscollide.Itisattheintersectionoftheseworldsthatthebiggestdisruptionwillemerge:digitalandanaloguemerging,commerceasanexperience,virtualasthenewsharedspaceorevenflexibilitybeingthenewconstantintheworkspace.
Recenttrendshelpillustratehowitiscentralforabusinesstonavigatethetensionattheheartoftheseintersections.
Firstly,commercemustbeeverywhereandstartathome:therapidgrowthofon-demandcontentandamazonprimeandrestaurantdeliveryserviceisforcingareinventionofmanycategorieswhichwerefocusedonfootfalloutofhome.Inthespiritcategoryasanexample,BacardihaspartneredwithDeliveroowhilstWilliamGrant&SonslaunchedonlinepremixedcocktailsBatch&bottletotapintonewhomehabits.
Secondly,weseetheriseofavirtual-firstworldovercomingtherealworldlimitations:WithCovidfasttrackingdigitalconsumptionandinnovation,newvirtualworldswillbecomenotnichesideshowsbutthemaineventasweembraceadigital-firstworld.Metaverseandcryptocurrency’srecentsuccessarejustthetipoftheicebergascompaniesneedtogetreadytoleadinadigitalworldthatismuchfasterthantheworldwecurrentlyknow.
Hybridmodelsdevelopingtoprovideonlineandofflineoptionsforentertainment,events,festivalsandmore.
The
the
THEREMOTE
REVOLUTION
PAGE24
Greaterflexibilitywithintheworldofworkforthoseluckyenoughtobeabletoworkfromanywhere.
/TheIntersectionofNextandNormal/
orhybridworkingbecomesthenorm.Asaresultof“thegreatresignation”,companiesarenowputtingin
won’twe
proving
items.
placespecificbenefitsfocusedonpromotingacultureofagilityinordertoattractthebestcandidates.Asourrelationshiptohowweworkchangessodoesourlocationandpersonaltimeevolve.
TheIntersectionofNextandNormalseesmany
brandsleaningintochangethatissettobepermanent.Thosethatsucceedwillmakethemostoftheseopportunitiesbyinvestinginambitiousmediastrategiesandtransformationplanstocapitaliseonnewopportunities.
Thischapterexamines:
greatthe
Unlimitedcreativity,connectionsand
recommendationspoweredbyAIwillopen
possibilitiesthatwillmeanthesenewworlds
beclunkyreplicasofouranaloguelifebutinstead
opennewpossibilitiesthatareunlikeanything
haveseenbefore.NFT’ssuccessisagreatexample
ofsomethingthatdefies“analog”logicyet
arunawaysuccessforluxuryandcollectors’
AndFacebook’srecentrebrandingofMetaisa
markerofthatchangeandthepotentialbehind
Metaverseforsuchacompanytowanttoown.
demand.and
anda
remote
Finally,wearewitnesstotheriseofwork-on-
COVID-19hasfundamentallychangedemployee
employerexpectations,withagility,flexibility,
focusonmentalhealththenewprioritiesas
THEHYBRIDHUMAN
PAGE10
SECUREBUTSCARCE
PAGE22
Technologicaladvancesmakingitpossibletocreateuniquecopiesofdigitalassets,andhowthisisgeneratingmillionsinrevenues.
8.FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA9.
MEGATREND
01
THEINTERSECTIONOF
NEXTANDNORMAL
THEHYBRID
HUMAN
10.
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
THEHYBRIDHUMAN
Consumershavebecome
accustomedtotheflexibility
offeredbyomnichannelretail
-theabilitytoresearchand
buybothonlineandin-store,
andcombinationsofthetwo.
Wenowseemanyotherareasoflifebecomingomnichannel,developinghybridmodelsthatmixdigitalandin-personparticipation.
/INTHECINEMAANDINTHEHOME/
Entertainmentisincreasinglyhybrid.StudioslikeDisneyarereleasingfilmsintheatresandonlineatthesametime.Forexample,CruellawasreleasedbothincinemasandonlineinMay2021,generatingaglobalboxofficeofjustunder$250m,1withstreamingrevenues,fromanadditionalfeeforDisney+subscribers,reachingabitunder$50m.2Whilethesenumbersmayseembig,theyaremuchlowerthanwouldhavebeenexpectedfromahigh-profiletheatricalreleasebeforethepandemic.CinemachainCineworldhasreporteda70%fallinitsUSadmissions,3andwhileacombinedmodeloffersflexibilityforfilmfans,itchangestheeconomicsfortheindustry.
Netflixisexperimentingwithphysicalentertainment.Ithascreatedliveactionexperiencesfortwohitshows,Bridgerton4andMoneyHeist,5forwhichfanscanbuytickets.
Eventsandfestivalsarealsobecominghybrid.TheEdinburghFringeFestivalfeaturedapproximately1,000shows,ofwhichabout600wereliveinvenuesaroundthecity,100wereavailabletostreamliveatspecific
/TheHybridHuman/
INDUSTRYOUTLOOK
Tolearnmoreabouthowbrandscancreatemeaningfulchangethroughhealthinnovationinthenextyears,downloadthereportHealth2030on.
regularly,liketheCovidSymptomTracker.10Again,thishasbeenhappeningforafewyears,butthepandemicrapidlyacceleratedadoption.
Weexpectthistrendtoexpandtomanyotherareasoflife.Asexperiencesblendonlineandoffline,brandswillwanttoeitherpartnerwithorbuycompaniesthatwillhelpthemtocontrolasmuchoftheexperienceaspossible.Newcompanieswillemergethatmakeiteasiertomanageandfulfilomnichannelexperiences.
times,and300wereavailableto
streamon-demand.6Theflexibility
allowedaudiencestotakepart
anywherearoundtheworld,and
alsoallowedperformerstosubmit
theirshowstobepartofthe
platformremotely.Nofigureshave
beenmadepublic,butinevitably
theboxofficetakingswillbedown;
thefestivalnormallyhasmorethan
3,000shows.7
/FLEXIBILITYFIRST/
IKEAtookadvantageofthistrend
whentheyhostedtheirglobal
festivalin-storeandonlinein
WHATCAN
BRANDSDO
Actastrustedguidesduringtimesofuncertaintyandchange.
Adapttonewpatternsofliving,takingnewfootfallpatternsandmediausageascuesforomnichannelmediaplanning.
Explorenewaudienceswhomayenterthemarketasaresultofthenewmodels–forexample,thoselivingindifferentcountrieswhocannowbecomecustomersunderhybridmodels.
mid-September.8Onlineelements
includedfilms,shows,andevenDJ
setsfromfamousDJsintheirown
homes.In-storeelementsincluded
talksonwellness,andclasseson
howtoupcycleandgiveolderIKEA
furniturearefresh.
Workisbecominghybridfor
thoseluckyenoughtobeableto
workeffectivelyfromhome.Many
officesaretryingoutnewwaysof
workingwherepeoplespendtwo
tothreedaysaweekintheoffice,
andtherestfromhome.Microsoft
reportsthatitsTeamscollaboration
technologynowhas145mdaily
users.9Sometransportcompanies
areadaptingtheirmodels
accordingly,offeringseasontickets
availableforalimitednumberof
dayspermonth.
Healthisbecominghybrid,with
newtechnologiesallowingvirtual
consultations,andevenappsthat
letpeoplereporttheirownhealth
11.
INDUSTRYOUTLOOK
Tolearnmoreabouthownewshoppingbehaviourshavetransformedthegrocerylandscape,anddiscoverwhichinitiativeskeyplayersinthespacearelaunchinginordertomeetnewchallenges,downloadthereportIndustryOutlook:OnlineGroceryon.
MEGATREND
01
THEINTERSECTIONOFNEXTANDNORMAL
SHOPHERE.SHOPNOW.
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
SHOPHERE.SHOPNOW.
Commercehasseengreatchanges,manybroughtonbylockdowns.
Digitalhasgrownitsshare,forexample,reachingapeakof40%ofallconsumersalesintheUKinMay2021.11Newservicesandtechnologieshaveemergedtomakeshoppingevenmoreconvenientandomnipresent.
/THEBRINGITTO
MEECONOMY/
Groceryshoppinghastraditionallyhadlowlevelsofonlinesales,butlockdownmademanytryitforthefirsttimeandexperiencehowconvenientitcanbe.Itisnowbeingblendedwithanotherlockdownstaple,takeawaydelivery,tocreateon-demandgroceryshopping,withservicesfrombothestablisheddeliverycompanieslikeDeliverooandInstacart,andalsonewentrantslikeGorillasandGetir.TheFinancialTimesreportsthat$14bnhasbeeninvestedinthesecompaniessincethestartofthepandemic,includingover$8bnin2021.12
Alloftheseareofferinglimitednumbersofproducts,bothfreshandpackaged,fordeliveryeitherfromadedicatedhub,oranexistingretailerinaslittleastenminutes.Becauseinventoryismanaged,‘live’shoppersonlyseeproductsthatareavailableatthetimeofordering;nosubstitutions.
Thison-demandmodelismovingtoothercategories.InGermany,Ariveoffersproductsfromaselectionoflifestylebrands-includingApple,LEGOandLululemon-fordeliverywithin30minutes.13
/ONLINECOMMERCE
BECOMESLIVE&
IMMERSIVE/
Commerceisalsobecomingmoreembeddedintocontent,finallydeliveringthepromiseofshoppingwithinsocialmedia.Snapchat,TikTokandMeta(includingInstagramandWhatsApp)addedmorewaysformerchantsandinfluencerstosellontheirplatforms,andwaysforuserstosetuppaymentanddeliverydetailstomakebuyingmoreseamless.
Metareportsthatmorethan1bnofitsusersregularlyaccessitslocalshoppingserviceMarketplace,14andMarkZuckerbergrecentlyrevealedthattherearemorethan1mstoresonMeta’splatforms,where250mpeopleinteractwiththem.15
LivevideoshoppingwithinappshasalsoarrivedintheWestinforce,withbothFacebookandInstagrampromotingitwithpartnerslikeBobbiBrown,Clinique,andSephora.16ThistechnologyfirsttookoffinChina,andAlibabahasstartedtoofferitsAliExpressliveshoppingappsinEuropeancountries,recruitingpresenterstohostshoppingshows.
/ShopHere.ShopNow./
WhileAliExpressissignificantlybiggerinAsiathanintheWest-itisreportedlya$60bnrevenuechannel17-itisevenbecomingpopularwithniches.WhatNotisanappwitha$1.5bnvaluationsellingcollectablesliketoysandtradingcardsthroughlivevideoevents.18
13.
12.
01/THEINTERSECTIONOFNEXTANDNORMAL
SHOPHERE.SHOPNOW.
/SHOPPABLECTV/
TheriseofconnectedTVhascreatedthepotentialforintegratedshoppingonthebiggestscreeninthehome.Thistimeitisnotthroughlivevideostreams,althoughthosechannelsstillexist,butthroughlettingviewerssendinformationandshoppinglinksseenon-screentotheirmobiles.YouTubeiscurrentlyexperimentingwiththisintheUSthroughnewformatsforpeoplewatchingontheirsmartTVs,19andintheUK,ITVpartneredwithLGtocreateshoppablecontentfortheirshowLoveIsland.20ViewerswatchingonanLGsmartTVcouldgetpromptswhenproductsappearedonscreen,forexample,clothingorcosmetics,andtheopportunitytoseemoreorbuyontheirphones.
Gettingintothesci-fiarea,YouTubeisalsoexperimentingwithAI-basedimagerecognitiontechnologythatiscapableofidentifyingproductsinvideosthatpeoplewatch,andthenrecommendingthoseproducts.21Forexample,ifsomeonewaswatchingabakingvideothetechcouldrecogniseafoodmixer,andthenexttimetheviewerloggedintoYouTubetheymightbepresentedwithrecommendedproductsaswellasrecommendedvideos.
Someofthesenewwaystobuyarecurrentlyverylimitedingeographicalortechnologicalscope,butaswehaveseenwiththerapidriseofserviceslikeUber(fromlaunchto300citiesin5years22),ortechnologieslikeaugmentedreality(currently1.5bnusers,projectedtoriseto4.3bnin202523)growthcanbeveryfast.
Similarly,expectshoppingtobecomeeasier,withthenumberofclicksneededtobuyfallingovertime,and,inthecaseoftheTV,theneedtosenddetailstoyourphoneratherthanbuyingdirectlyfallingaway.
Netflixdoesnotrunadvertising,but
itispossibletoimaginetechnology
likethisbeingpartoftheserviceat
somepointinthefuture,particularly
aroundtheirmorerealitybased
programmes.Ithasalreadycreated
anonlinestoretosellproducts
inspiredbyshows;couldtheybe
planningtoofferon-screenbuying?
14.
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
WHATCAN
BRANDSDO
Experimentwithnewwaystosell,testinginthemostadvancedmarketstobereadyforbroaderroll-outandadoption.
Targetshoppingandpaymentmessagesaroundthesenewcontextsandkeywords,ratherthansimplytargetingpagecategories.
Includestrong,brand-basedmessages,tobalancewithmoreshoppableads.
“
Digitalhasgrown
itsshare,reachinga
peakof40%ofall
consumerssalesinthe
UKinMay202111
15.
MEGATREND
01
THEINTERSECTIONOFNEXTANDNORMAL
GETVIRTUAL
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
GETVIRTUAL
Virtualinteractions,whetheringamingoronvideocalls,havebecomeperfectlynaturaltomany.Gamingisboominginpopularity,andmorepeoplegettingusedtotheideaofnotactuallybeinginthesamespaceasthepeopletheyinteractwithforhourseachweek.
/VIRTUALWORLDS,REALGROWTH/
ThesuccessofonlineworldslikeFortniteandRobloxhasledtoincreasedinterestintheconceptofTheMetaverse,virtualworldswherepeoplecan‘live’formuchoftheirtimewithactivities,identities,andeconomiescreatinganimmersiveexperience.
Bothgameshavemillionsof
dailyactiveusers.RobloxnowhostscompanieslikeGamefam,whichcreatesgameswithintheplatformthatpeoplepayfor,andisreportedlygeneratingsixfiguresamonthinrevenues.24
Thepastyearhasalsoseenanaccelerationintheadoptionofvirtualreality,with(comparatively)highsalesfornewheadsets,especiallytheOculusQuest,whichallowsanuntetheredVRforlessthan£300,25and(againcomparative)fasttakeupofnewgameslikeIExpectYoutoDie2,
whichisthefirstVRgametoreachmorethan$1minsalesinthefirstweek.26ResearchfromCCSInsightreportsthat70%ofVRusersboughttheirheadsetsinthelastyear,and90%playgamesinVRatleastonceaweek.27
/PLAYING,
EXERCISING&
WORKINGVIRTUALLY/
NewusecasesarebeingfoundforVR,likefitness.TherearenowanumberofappslikeFitVRthatallowpeopletotakepartinimmersiveworkoutsthatfeelrealbecauseoftheheadset.
Morepeoplenowworkremotely,meaningthatcontactwithcolleaguesisbasedonvideocallsandemails.Thiscouldalsobeanopportunitytocreatesomethinglikeavirtualworldaroundworkplacecollaboration.
InAugust,Meta,ownerofOculus,revealeditsvirtualworkspace,HorizonWorkrooms,anddeclaredthatitwastransitioningintoametaversecompany.Inaninterview,MarkZuckerbergspokeaboutthejoysofmoreimmersiveexperiences,forexample,visitingvirtualcomedyclubs,vs.theexperienceofwatchingthingslikethatonvideocalls.Facebookhasmorethan10,000employeesworkinginmetaverse-relatedprojects,includingVRandAR.28
/GetVirtual/
17.
16.
ALLROADSLEADTOTHEMETAVERSE
Tolearnmoreaboutthemetaverseopportunity,understandtheroleofgaming,andexplorehowbrandscangetaheadstartontheirjourneytothemetaverse,readAllRoadsLeadtotheMetaverseon
/DTA–DIRECTTO
AVATAR/
Probablythebiggestindicationthatwearemovingintoatimeofmetaversesisthedevelopmentofvirtualeconomies,orDirecttoAvatarinsteadofDirecttoConsumer.EstablishedbrandslikeVans29andBalenciaga30arethelatesttosellclothingwithinvirtualworlds–RobloxandFortnite,respectively–withBalenciagasellingitemslikehoodiesingameandinreallife.
Weseehugedevelopmentsinthisarea-morebrands,moredrops,morepartnerships,andmorephysical/virtualcrossovers.
Brandsarealsoemergingingames,offeringclothingforcharacters.BrandslikeTheFabricant,TributeBrandandHanifadonotexistinthephysicalworldbutaresuccessfulbusinessesthroughvirtualsales.31Ifthisisrelevanttotheiraudiences,brandsshouldincludevirtualandin-gameelementsinexistingcampaigns;virtualshouldbepartofanomnichannelstrategy.Virtualworldsallowbrandstodothingsthatwouldnotbepossibleintherealworld,fromin-gamepowerstovirtualsubbrands.
Crucially,Metaseemstoseeitsversionofthemetaverseasidentitybased.SimilartoApple’sMemojis,andSnapchat’sBitmojis,thepointisthatyouravatarlooksrecognisablylikeyou,sothatwhenyoumeetyourcolleaguesintheofficetheycanrecognisethatit’syou.
01/THEINTERSECTIONOFNEXTANDNORMAL
GETVIRTUAL
WHATCAN
BRANDSDO
Incorporatevirtualandin-gameelementsintoexistingcampaigns;virtualshouldbepartofanomnichannelstrategy.
Experimentwiththeideaofavatarsasanaudience.Explorewaystotargetbasedonnew,virtualandin-gamemetrics.
Evaluateanyapplicablelessonsfromsocialmediathatcouldalsoworkinvirtualworlds.
18.
19.
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
/CASESTUDY:WelcometoBenettonIsland/
CASESTUDY
/BENETTON/
WELCOME
TOBENETTON
ISLAND
Whatbetterwaytobepresentinthelifeofgamersthantolivetogetherwiththeircharacters?UsingacharacteronAnimalCrossingcreatedourownBenettonIsland,incollaborationwithcreatorAzalona.ShedevelopedanonlineislandrespectingBenetton’svalues:sustainability,diversity,andinclusion.
ThecampaigngavelifetoGreen,themaincharacterwithnodefinedgenderidentity,whocanwearalloftheclothesamongBenetton’s10mosticonicitems.Visitorscouldn’tlandwiththeirplaneonBenettonIsland,asthiswouldhavedamageditsunspoilednature,sotheywouldhaveuseda“CodiceSogno”(dreamcode)tovisittheislandwhileasleep.InordertodrivetraffictowardstheCodiceSogno,printarticles,socialmedia,andhigh-profileinfluencersdrovetraffic;andaboveall,a
THESOLUTION
personalizedlandingpagewheregamerscoulduploadtheirpersonalAnimalCrossingcharacterswhilewearingtheBenettonoutfittheylikedthemostwascreated.
Benettonwasamongthefirstbrandstoexperimentwithsuchadisruptivesolutionone-gamingplatforms,andwillsoonseetheexecutionplacedliveinselectretailstores.
THEREALITY
Gamersspendhoursoftheirdaysbringingtheircharacterstolifeinthefantasticworldsofe-gaming.Nowaprimarychannelforsocialinteractionsandself-expression,videogamesallowagreatcustomizationoftheenvironmentinwhichtheactiontakesplaceandofthecharactersthemselves.Benettonneededitsbrandtobepresentedinarelevantwayforplayersandatthesametimetobringtolifethevaluesinwhichthebrandbelieves.
21.
MEGATREND
01
THEINTERSECTIONOFNEXTANDNORMAL
SECUREBUTSCARCE
FUTUREFOCUS2022/MEETUSATTHENEWINTERSECTIONOFMEDIA
SECUREBUTSCARCE
Onlinetradingalsoboomedduringthepandemic,andtheriseinpopularityofcryptocurrencieshashadanunexpectedknock-oneffect:theriseofthesecureassettechnology,theNFT.Oneofth
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