写给客户的英文道歉信

写给客户的英文道歉信【篇一：职场商务必备写作模板：英语致歉信怎么写?

via安格英语】职场商务必备写作模板：英语致歉信怎么写？在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常见的错误为例，教大家如何写好英语致歉信。模拟场景一：因发票有误致歉(apologiesforanincorrectinvoice)dearmr.hunnicutt,iamwritingtoapologizefortheincorrectinvoiceyoureceivedfromus.owingtoabreakdownincommunications,wedidnotcredityouwitha10%discount,asagreed.weshallsendyouthecorrectinvoiceassoonaspossibleandmakesurethatsuchamistakewillnotoccuragain.pleaseacceptmyapologiesforanyinconveniencewehavecaused.yoursincerely,petergibsonaccountsmanager**newwords:invoice门.发票breakdown门.故障discount门.折扣在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错英语老师提示，在写道歉信时，解决问题的目误产生的原因。随后另起段提供解决建议，最后礼貌结尾。安格误产生的原因。随后另起段提供解决建议，最后礼貌结尾。安格的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信:dearmr.black,weacknowledgethatthereareindeedsomediscrepanciesbetweentheshippinginstructionsandtheactualshipment.therefore,therewillbeashortageinyourmayshipment.weareverysorryforcausingyousomuchtroubleinyourmonthlyreports.effortsarenowbeingmadetoestablishproceduresthatwillalleviatethissituation.yourcooperationandpatienceintheserespectswouldbegreatlyappreciated.sincerelyyours,oliverleeassistantmanager**newwords:acknowledgev.承认，告知已收到discrepancyn.差异shippinginstruction装运说明shipmentn.装运procedure门.程序alleviatev.减轻，缓和看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的句型：iamverysorryfor・・・・.,butpleasebelievemeihadnointentionofbotheringyou.iamsorrythatididnotcheckthegoodsbeforedispatch(派遣).iapologizeforforgettingtheappointmentwehadmade.pleaseforgiveusforthedelay.ipersonallywanttoextendanapologytoyoufor・・・ihopeyouwillexcuse/forgivemefor….mayiofferyoumysincereapologiesfor・・・？pleaseacceptoursincereapologiesfor….更多职场商务必备写作模板可参考：安格英语学习网站(?fromid=9)；关于安格：安格英语()是中国领先的企业英语沟通技能培训机构，公司致力于以高质量的学习内容和多样化的培训形式为企业客户提供专业的英语学习解决方案。安格英语现已为多家世界500强企业，包括三星电子、罗氏制药、捷豹路虎、迅达电梯等，提供了优质的培训服务。其中广受企业客户好评的课程包括：商务英语情景写作课程、商务英语社交强化课程、商务英语演讲课程等，联系我们400-006-76000【篇二：英文致歉信_范文】道歉信letterofapology我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚,解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步走：表示歉意-说明具体原因、提出补救办法-再次致歉、希望得到理解tips:在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。订阅收藏《考研英语写作范文100篇》系列文章（1）directions:youareinvitedtoadinneratafriendshouse,butyouarenotabletoattendbecauseofthepreparationforacomingexamination.writealettertoyourfriendstoexpressyourapology,explainyourreason,andsuggestameetingatanothertime.youshouldwriteabout100wordsonanswersheet2.donotsignyourownnameattheendoftheletter.useliminginstead.donotwritetheaddress.范文：dearanne,thankyouforyourinvitationtodinneratyourhometomorrowevening.unfortunately,itismuchtomyregretthaticannotjoinyouandyourfamily,becauseiwillbefullyoccupiedthenforanimportantexamcomingthedayaftertomorrow.ifeelterriblysorryformissingthechanceofsuchahappyget-together,andihopethatallofyouenjoyagoodtime.isitpossibleforyouandmetohaveaprivatemeetingafterward?ifso,pleasedonthesitatetodropmealineaboutyourpreferabledate.idolongforapleasantchatwithyou.pleaseallowmetosaysorryagain.regards,liming译文：亲爱的安：感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。请允许我再一次致歉。您真诚的，李明闪光词汇及词组：occupy:v.占用，占get-together:n.聚会，联欢会hesitate:v.犹豫，踌躇dropsb.aline:给某人打一个电话preferable:adj.更好的，更可取的longforsth:渴望万能句型：thankyouforyourinvitationtodinneratyourhometomorrowevening.unfortunately,itismuchtomyregretthaticannot...ifeelterriblysorryformissingthechanceof...isitpossibleforyouandmetohaveaprivatemeetingafterwards?ifso,pleasedonthesitatetodropmeacallaboutyourpreferabledate.pleaseallowmetosaysorryagain.（2）directions:youfailedtofinishanimportanttaskassignedbyyourprofessorbecauseofasevereillness.writealettertoyourprofessortpexpressyourapology,explainyourreason,andsuggestasolutiontomakeuptheloss.youshouldwriteabout100wordsonanswersheet2.donotsignyourownnameattheendoftheletter.useliminginstead.donotwritetheaddress.范文：dearprof.patent,iamverysorrytoinformyouthatididnotmanagetocompletethebookreportyouassignedlastweek,duetoasuddenillnessfallinguponmeafewdaysago.forthepastfewdaysihavebeeninhospitalwithacontinuousfever,whichhasthuspreventedmefromanyacademicactivity.iherebysubmitthedoctorsnote.iwouldbeverymuchobligedifyoucouldgrantmeanotherweekforthetask,asmyhealthisturningbetter.hopeyoucanunderstandmysituationandacceptmyapology.yoursfaithfully,liming译文：尊敬的patent教授：我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。您真诚的，李明闪光词汇及词组：assign:v.分配，指派falluponsb:降临到某人身上continuous:adj.持续的preventsbfromsth/doingsth:使某人不能做某事hereby:adv.因此，据此submit:v.提交，递交obliged:adj.感激的grant:v.同意，准予万能句型：iamverysorrytoinformyouthatididnotmanagetocomplete...dueto...iwouldbeverymuchobligedifyoucouldgrantmeanotherweekforthetask.hopeyoucanunderstandmysituationandacceptmyapology.apologizeletter__businessenglish_bylqydearsirormadam,i'mwritingthislettertoapologizetoyou.i’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.thosevacuumcleanerswesenttoyouweremeanttobesenttoeuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.besides,themodelnumberandthepriceofgoodsinmarchandjulyaresosimilarthattheworkermistakenthem.iamawfullysorryforthisandwepromiseyouareplacementshipment.wewillalsogivea10%discounttocompensate.idoapologizeforanyinconveniencethismaycauseyouandiwilltrymybesttoavoidthesameaccidenthappeningagain.道歉信是人们经常使用的一种书信文体，用以表达自己的歉意，查字典范文大全特意为大家整理了关于道歉信范文的相关材料，希望对您的工作和生活有帮助。letterofapologyI.samplestudysampleidearsusan,i’mverysorrythatiwasoutwhenyoucametoseemeyesterdayevening.i’mafraidi’dgonetothepubwithsomefriendsanddidn’tgetbackuntil12o’clock.iwishihadknownyouwereinluoyangasyoucouldhavecomewithus.itwouldhavebeenagoodintroductiontothenightlife!anyway,iwillcallonyouat10o,clockonsaturdaymorningatyourhotel.wecanhavethedaytogether,ifyouhavenothingelseplanned?i’llshowyousomeoftheplacesofinterestthatyoumaynothaveseen.pleaseletmeknowifyouwillbeavailableonsaturdaymorning.bestwisheschenchengsampleiidearmary,i,mverysorryfornothavingrepliedtoyourjuly6thlettersooner.whenyourletterarrived,iwasinbeijing.asmysecretarycouldn'tforwardittome,ithasbeenlyingonmydeskuntiligotback.thankyouforallyournews.itisgoodtoknowthatyourcompanyhasagreedtosignthecontracttocontinuethecooperationwithus.andwesurelywillhaveabiggersuccessinthenearfuture.lookforwardtocatchingupandonceagainapologizeforthedelay.sincerely,tom英语道歉信范文及常用句式道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步曲：表示歉意一说明具体原因、提出补救办法一再次致歉，希望得到理解。注意：理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。范文解析：directions:youwereunabletoattendmr.smithsexaminationoninternationalbusinessenglishwritingbecauseyougotsickthatmorning.writealettertoexpressthereasonsfornotbeingabletoattenditandapologize.writetheletterwithnolessthan100words.donotsignyourownnameatendoftheletter.usewanghuainstead.donotwritetheaddress.dearmr.smith,isuddenlyfellsickearlythatmorningandmyparentshadtosendmetothehospital.pleasefindenclosedacopyofthemedicalbill.isincerelyhopeyoucanunderstandmysituationandacceptmyapology.iwouldappreciateyourallowingmetotakeamake-upexamination.iwillcometoyourofficeduringyourofficehouronmondaytodiscussthispossibilitywithyou.onceagain,iapologizeforanyinconveniencecaused.sincerelyyours,wanghua♦常用句式：1、iamwritingtoapologizefor・・・/iamwritingtosaysorryfor我写这封信是因……向你致歉。2、iwouldliketogiveyoumyapologyfor・・・对于……我向你道歉。3、pleaseacceptmysincereapologyfor・・・关于……请接受我真诚的道歉。4、iamindeedverysorryforwhatisaid/did,butbelieveihadnointentionto・・・对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……5、pleaseforgivemeforastupidchoiceofwords.请原谅我说话欠妥。6、