thomas-恒安流程重组咨询全案477mb-人力资源

人力资源流程HumanResourcesProcess人力资源流程

HRProcesses

识别需求IdentifyNeed需求满足NeedSatisfied高层管理者部门和业务单元人力资源SeniorManagementDepartment&BusinessUnitHumanResources人力资源规划HRPlanning组织发展OrganizationDevelopment编制和招聘Staffing&Recruiting人力资源管理HumanResourceManagement培训教育和发展TrainingEducation&Development范围和外延-人力资源流程

ScopeandBoundaries–HRProcess安排合适的人员到合适的岗位RightpersonIntherightjob高层管理者SeniorManagement部门/业务单位经理Department/BusinessUnitManagers人力资源人员HRPeople安排合适的人员到合适的岗位RightpersonIntherightjob范围和外延-人力资源流程

ScopeandBoundaries–HRProcessHR-Whathastochange?ManagementTeam–DefinemanagementteamstructureDefinerolesandresponsibilitiesDevelopateambasedstructureDevelopempowereddecisionmakingRealignandretrainpeopleDriveimprovementusingTCTMethodologyDevelopHenganmanager’sleadership,managementandtechnicalskills人力资源-需要改变什么?管理团队–确定管理团队架构确定角色和职责制定以团队为基础的架构制定授权化决策程序重新调配人员，并进行再培训利用总周期时间方法驱动改进过程培养恒安管理层的领导、管理和技术技能HR-Whathastochange?

HR–RestructuretheHROrganizationDevelopandimprovethecurrentHRprocesses HumanResourcesPlanning Organizationdevelopment

Staffingandrecruitment ManagementofHumanResources Training,educationanddevelopment人力资源-需要改变什么?

人力资源–重新规划人力资源组织制定并改进现有的人力资源流程=

人力资源规划

组织发展

编制和招聘

人力资源的管理

培训,教育和发展HRProcess-ExpectedResultsAskilledandcapablemanagementteam,withDefinedrolesandresponsibilitiesAccountabilityRewardSystemAmanagementteamthatusesTCTmethodologytoachievethecompanyvisionfasterandmoreconsistently人力资源流程-预期结果

有管理技能和能力的管理团队，具有确定角色和职责责任分明奖惩制度管理团队利用总周期时间方法更迅速、一致地实现公司远景HRProcess-ExpectedResultsArestructuredHROrganizationwithconsistentlyappliedHRpolicyandproceduresMatureHRprocessesHumanResourcesPlanningOrganizationdevelopment

StaffingandrecruitmentManagementofHumanResourcesTraining,educationanddevelopment人力资源流程-预期结果重组了人力资源组织，能够持续一贯的人力资源政策，遵循人力资源程序成熟的人力资源流程人力资源规划组织发展

编制和招聘人力资源管理培训、教育和培养改进人力资源流程的利益

ImprovedHRProcessBenefit30%60%80%85%90%岗位描述的实施JobDescriptionImplementation经理和主管ManagersandSupervisors目标状况Entitlement行动Actions行动Actions行动Actions行动Actions行动Actions行动ActionsMos=月基础状况Baseline5%-10%-20%-30%-30%-30%缩短招聘周期时间ReductionInRecruitmentCycleTime行动ActionsMos=月改进人力资源流程的利益

ImprovedHRProcessBenefit行动Actions行动Actions行动Actions行动Actions行动Actions目标状况Entitlement10Hrs13Hrs17Hrs20Hrs20Hrs20Hrs培训活动TrainingActivity小时（Hrs)Hours改进人力资源流程的利益

ImprovedHRProcessBenefit行动Actions行动Actions行动Actions行动Actions行动ActionsMos=月目标状况Entitlement行动Actions5Hrs9Hrs12Hrs15Hrs15Hrs15Hrs教育和发展EducationandDevelopment小时（Hrs)Hours目标状况EntitlementMos=月行动Actions行动Actions行动Actions行动Actions行动Actions行动Actions改进人力资源流程的利益

ImprovedHRProcessBenefit人力资源流程成熟度指数HRProcessMaturityIndex经理和主管人员流动率TurnoverofManagersandSupervisors培训活动TrainingActivity教育和培养活动EducationandDevelopmentActivity招聘周期时间和第一次通过率RecruitmentCTandFPY岗位描述实施JobDescriptionImplementation能成功地进行内部招聘InternalRecruitmentSuccess能否保留服务期低于两年的经理和主管人才RetentionofManagersandSupervisorswithlessthan2yearsservice人员准时招聘到位RecruitmentOTD销售收入-薪资比例RevenueRMBperRemunerationRMB人力资源-绩效考评图HR-CockpitChart

建议模式PROPOSEDMODEL

JobDescriptionImplementation0-6个月内改进人力资源流程的利益

0-6Mos.ImprovedHRProcessBenefit制定、检验“关键”技能组合，并形成模板制定、检验“关键”岗位描述，并形成模板识别管理团队技能组合确定管理团队的岗位描述编写业务改进团队和指导委员会的岗位描述确定现有“关键”管理人员的技能组合进行差距分析寻找、重新定位“关键”管理人员，并实现其一体化辅导、培训、培养“关键”管理人员Develop,testandtemplate‘key’skillsetsDevelop,testandtemplate‘key’jobdescriptionsIdentifyManagementTeamskillsetsDetermineManagementTeamjobdescriptionsWriteBITandSteeringCommitteejobdescriptionsDetermineskillsetsofcurrent‘key’managersUndertakegapanalysisMatch,repositionandrealign‘key’managersMentor,trainanddevelop‘key’managers岗位描述的实施JobDescriptionImplementationIdentifyandcommenceremovingbarrierstoimplementationofskillsetidentification,jobdescriptions,gapanalysis,repositioning,realignandtrainingthroughoutHenganCommence‘rollout’ofskillsetidentification,jobdescriptionsgapanalysis,repositioning,realignandtrainingtoHengan’smanagers了解全公司技能组合识别、岗位描述、差距分析、重新定位、人员一体化和培训工作中的障碍，并开始障碍排除行动开始“推广”全公司经理层技能组合识别、岗位描述、差距分析、重新定位、人员一体化和培训工作6-12个月内改进人力资源流程的利益

6-12Mos.ImprovedHRProcessBenefit岗位描述的实施JobDescriptionImplementationContinuetoreviewbarriersContinue‘rollout’ofskillsetidentification,jobdescriptionsgapanalysis,repositioning,alignandtrainingtoHengan’smanagersCommence‘rollout’ofskillsetidentification,jobdescriptionsgapanalysis,repositioning,alignandtrainingtoHengan’ssupervisors继续深入了解障碍继续“推广”全公司经理层技能组合识别、岗位描述、差距分析、重新定位、人员一体化和培训工作开始“推广”全公司主管层技能组合识别、岗位描述、差距分析、重新定位、人员一体化和培训工作12-18个月内改进人力资源流程的利益

12-18Mos.ImprovedHRProcessBenefit岗位描述的实施JobDescriptionImplementationContinuetoreviewbarriersContinue‘rollout’ofskillsetidentification,jobdescriptionsgapanalysis,repositioning,realignandtrainingtoHengan’smanagersandsupervisors18-24个月内改进人力资源流程的利益

18-24Mos.ImprovedHRProcessBenefit岗位描述的实施JobDescriptionImplementation继续深入了解障碍继续“推广”全公司经理层和主管层技能组合识别、岗位描述、差距分析、重新定位、人员一体化和培训工作Internalization内部化24-30个月内改进人力资源流程的利益

24-30Mos.ImprovedHRProcessBenefit岗位描述的实施JobDescriptionImplementationInternalization内部化30-36个月内改进人力资源流程的利益

30-36Mos.ImprovedHRProcessBenefit岗位描述的实施JobDescriptionImplementation0-6个月内改进人力资源流程的收益

0-6Mos.ImprovedHRProcessBenefitScope,map,establishbaselineandentitlement,developmeasuresandidentifybarriersinrecruitmentsub-processReviewrecruitmentpoliciesandstrategiesIdentifyappropriateexternalrecruitmentorganizationsDevelopstrategytoencourageinternalcandidatesConductinterviewtraining招聘周期时间RecruitmentCycleTime确定基础状况和目标状况的范围、流程，制定衡量指标，并识别招聘分支流程中的障碍回顾招聘政策和战略识别合适的外部招聘组织制定鼓励内部应聘的战略进行面试技能培训RemovebarriersRebuildrecruitmentpoliciesandstrategiesDeveloprelationshipswith‘key’externalrecruitmentorganizationsImplementprogramstoincreasenumberofinternalcandidatesDevelopstrategytoattractexternalcandidates6-12个月内改进人力资源流程的收益

6-12Mos.ImprovedHRProcessBenefit招聘周期时间RecruitmentCycleTime排除障碍重新制定招聘政策和策略建立和外部“主要”招聘公司关系实施合适的方案，增加内部招聘的侯选人数制定合适的战略，吸引外部人才ContinuetoreviewbarriersImplementstrategytoattractexternalcandidatesImplementprogramtoidentifyhighqualityinternalcandidatessuitableformoreseniorpositionsDeveloprelationshipswith‘key’trainingandeducationinstitutions12-18个月内改进人力资源流程的收益

12-18Mos.ImprovedHRProcessBenefit招聘周期时间RecruitmentCycleTime继续排除障碍实施吸引外部人才的战略贯彻方案，识别内部高素质人才，并提供合适的升职机会建立和“主要”相关培训和教育机构的合作关系ContinuetoremovebarriersImplementsuccessionplanningforManagerandSupervisorpositionsImplementprogramtoattractback,formeremployees18-24个月内改进人力资源流程的收益

18-24Mos.ImprovedHRProcessBenefit招聘周期时间RecruitmentCycleTime继续排除障碍实施经理和主管职位的继承人规划方案实施吸引离职老员工的方案Internalization24-30个月内改进人力资源流程的收益

24-30Mos.ImprovedHRProcessBenefit招聘周期时间RecruitmentCycleTime内部化Internalization30-36个月内改进人力资源流程的收益

30-36Mos.ImprovedHRProcessBenefit招聘周期时间RecruitmentCycleTime内部化培训活动TrainingActivityConductTCTTrainingDevelopandimplementtrainingprogramforManagementTeamDevelopandimplementamanagementskillsprogramforHenganpeople,includingHR,Marketing,Sales,FulfillmentandSupplyChainDevelopandImplementTrainingPlan进行总周期时间培训制定并实施管理团队的培训项目制定并实施恒安员工（包括人力资源、营销、销售、生产技术和供应链管理）的管理技能培训项目制定并实施培训计划0-6个月内改进人力资源流程的收益

0-6Mos.ImprovedHRProcessBenefitContinuetoconductTCTTrainingContinuetrainingprogramforManagementTeamContinuemanagementskillsprogramContinueTrainingPlanConduct‘Train-the-trainer’TrainingConductInternalResultantTrainingConducttrainingtomeetindividualneeds培训活动TrainingActivity继续进行总周期时间培训继续进行管理团队的培训继续进行管理技能培训继续制定并实施培训计划进行“培训师培训”进行进行内部顾问培训进行针对具体需求的培训6-12个月内改进人力资源流程的收益

6-12Mos.ImprovedHRProcessBenefitContinuetoconductTCTTrainingContinuementoringandtrainingprogramforManagementTeamContinuemanagementskillsprogramContinueTrainingPlanConducttrainingtomeetorganizationalandindividualneeds培训活动TrainingActivity继续进行总周期时间培训继续进行管理团队的辅导和培训继续进行管理技能培训项目继续制定并实施培训计划继续进行针对组织和个人技能需求的培训项目12-18个月内改进人力资源流程的收益

12-18Mos.ImprovedHRProcessBenefitContinuetoconductTCTTrainingContinuementoringandtrainingprogramforManagementTeamContinuemanagementskillsprogramContinueTrainingPlanConductInternalResultantTrainingContinuetrainingtomeetorganizationalandindividualneeds培训活动TrainingActivity继续进行总周期时间培训继续进行管理团队的辅导和培训项目继续进行管理技能培训项目继续制定并实施培训计划继续进行内部顾问培训继续进行针对组织和个人技能需求的培训项目18-24个月内改进人力资源流程的收益

18-24Mos.ImprovedHRProcessBenefitInternalization内部化培训活动TrainingActivity24-30个月内改进人力资源流程的收益

24-30Mos.ImprovedHRProcessBenefitInternalization内部化培训活动TrainingActivity30-36个月内改进人力资源流程的收益

30-36Mos.ImprovedHRProcessBenefit教育和培养EducationandDevelopmentDevelopandimplementmentoringanddevelopmentprogramforManagementTeam为管理团队制定并实施辅导和培养计划0-6个月内改进人力资源流程的收益

0-6Mos.ImprovedHRProcessBenefitContinuementoringanddevelopmentprogramforManagementTeamDevelopandimplementaManagementDevelopmentProgramOrganizeeducationanddevelopmentactivitiestomeetindividualneeds教育和培养EducationandDevelopment