第一模块录音成为一名就是你自己既简单又复杂

EvolutionaryCoachingModule1进 模块1基础LisaWynn,MCCandZoranTodorovic, ingacoachissynonymous ingItispreciselythatsimple.Anditisalsothat“成为一 ，就是成为你自己，既简单，又复杂。BlendedlearningwithFacetoFaceandOnLineEVOCOACHHIGHIMPACTACTION ““Makeyourlifeyour“在生活 。TheObjective:目标Findoutasmuchaspossibleaboutbeingacoach coachingandaboutthechallengesandbenefitsof YourMissionInterviewotherstogatherasmany sasProbe!BepreparedtoanswerquestionsInterviewthe forthreeminutesthenswap(sixperR1:A-BandC-D;R2:A-CandB-D;R3:A-DandB-第一轮：A-B&C-D；第二轮：A-C&B-D；第三轮：A-D&B-TheWhatarethemostimportantcoachingskills?(Keyskillsandcompetenciesthat最重要 技能是什么？（关键技能和能力——界 的内容Whatarethemaincharacteristicsofagoodcoach?(Keyattitudes,behaviorsandmind一名优 的主要特质是什么？（关键态度，行为以及心智模式Whatarethemainchallengeswhencoachingnew新客户时的主 是什么R1:A-BandC-D;R2:A-CandB-D;R3:A-DandB-第一轮：A-B&C-D；第二轮：A-C&B-D；第三轮：A-D&B-EVO进COACHINGCOACHING区 The息 erfacts

GuidesCreatinginsightandCOACHING&usuallyshortfocusonthedevelopmentofacompetencehasthenecessarycoachingskillsandprofessionalknowledgetosupportthecoacheeonthesubjectmatter的发展，有一系列必须的技能和专业知识，来支持被者的某个议题。

Mentoring指usuallylongerfocusonallroundgeneraldevelopmentservesasarolemodelmentorismoreexperienced,has‘beendevelopmentalrelationshipbringingoutthebestinpeoplecreatingengagement发展性关系，充分发挥人类的潜提高投入度、绩效和职业发Coachingisagoal-orienteddialogueaimedatunfolding'sownability ize是目标导向的会谈，致力于发挥个人自身的从而使其绩效最Effectivecoachingisapatternofbehaviors;it'srather ling,listeningratherthanempoweringratherthan有效 OACH一 做什么hearing+attention=listening听+关注Acoachlet’syouhearyourselfthinkbysummarizing,paraphrasing,clarifyingandreflectingbackwhattheyhear. FIVEWAYSTOLISTEN五个更 的方ToactivelyperceiveListeningiswhathappenswhenweaddattentionto Thereisadistinctionbetweenhearingand听 是有区别的Byintendingtoactivelylisten,youcanlearntofocusontheimportan ementsofaconversation通过有意积 ’sabilitytohearhimorherselfisincreasedwhenyoulistenintentionally当你有意地 时， Listeningismoreartthanscience,youcannotlearntolistenbutthroughmindfulpracticeyoucanimproveyour BeInterestedEye-contact眼神接Pause暂Listento 语Listenformeaning听其中的意Summarizeandreflectbackwhatyouthinkyouhave总结并反馈你认为你所听到的想法‘Soundslikeyoudon’tfeelyoudidagoodjobpreparing..’听起来像你不觉得你做好分的准备’Areyousayingyouwouldpreferthefirstoption?你是说你更倾向于第一个选择Remainneutral保持中Beandstayopen-suspendBeawarethatinnon-verbalmessages-facialexpression,toneofandgesturescanhavemoreimpactthan Barriersto ,strongfeelings不同的观点 感LackofinterestLackoftrustWrongtimeLEVELSOFNotlisteningSwitchedoff, ngsomethingelseRightanswerlistening正确答案Alreadydecidedtherightanswerandonlyaskingquestionstoillicittherequiredanswer已经决定了正确的答案，只是通过Alreadyknowthatlistening已经知道Alreadysurewhattheyaregoingtosay istening精准Hearingthewordsclearlybutnotcatchingtheinflections,nuancesandchoiceoflanguage清晰地听到每个词，但没有LEVELSOFPointofviewlistening视角Seeingtheworldthroughtheireyes从他们的眼中看世Listeningforchoiceofwords,hearingwhattheyarenotsaying,listeningbetweenhearingemotionandreadingbody所选择的词语，听他们没有说出的部分 溢于言表部分，情绪与肢体语言Profoundlistening深Listeningbeyondthestoriesandwordstowhatwantstohappenthroughthat Listeningasiftheyweremostinteresting intheworldabouttosaysomethingincrediblyimportant. ，把他们当作世界上最有趣的人，他们即将说一些 要的东西LISTENINGREFLECTIVE Pleaseworktogetheringroupsof2请两人一组ListensprofoundlyAIsthefocusoftheconversationBObservesandgivesfeedbackC5min: 5min: 5min:Group THEARTOFNOTKNOWINGTheessenceofcoachingistrustandwithoutitthereisnofoundation的本质是信任没有信任就没有COACHINGPromoteexplorationandResolveproblemsGainco-operationUncoverwhatismissingQUESTIONS Transparent-nohiddenRespectful尊重Succinct-clear,direct,easytoNon-judgmental-noveiledcriticismorputdown无 COACHINGSKILLS CoachingquestionspromoteexplorationandThey 问题促进探索与发现。它们也可以ResolveproblemsGainco-operationIdentifythegapCOACHINGASKING(THEARTOFINQUIRY)发问（询问的艺术Beginwithhowwhatwhen,whyandinwhatwayetc.以如何，什么，何时，“Howdotheyusually“Whatdoyouintendtodoabout“Whatdoyoufeel/thinkabout“Whatcouldyouhave

闭式问题（清晰Beginwithareyou,doyou,did“Dotheyusuallyworklike“Doyouthinkthat’asbadthingoragoodthing?”Doyouthink canAreyouwillingtochangeyourCOACHING ASKING(THEARTOFINQUIRY)发问（探寻的艺术Probingquestions探究式Invitedeeperexploration“lmemoreaboutthewaytheywork.”告诉我有关他们起作用“Whaseneedsto“Whasehaveyou

Hypotheticalquestions假设型问Drawoutconsequences,expandpotential,createthe拟定结果，扩展潜能，创造未“Ifyouchangethewaytheywork,whatwilltheimpactbe?”么样 “Ifresourcesweren’tanissue,whatwould“Whatisthegreatestpotentialinyour“HowwillmovingtoShanghaiimpact COACHINGQUESTIONSTransparent-nohidden透明的-没有隐藏的议Respectful尊重Succinct-clear,direct,easy简明的-清晰的，直接的，易懂Non-judgmental-noveiledcriticismput 的-无不清楚的批评和贬BASICSKILLS: 问题时Belaserlike:Fewerwords,moresilence=bigger像激光一样：少一点言语，多一点缄默=更大Beadaptable:Spaceandpacetotheir适应性强的：空间以及接近他们韵律的Beexpansive:What’sthe扩展的：机会是什Beskilful:Targetquestionstoachievetheir有技巧的：有目标的发问以实现他们的Beauthentic:Thefastestknownwaytobuild真实的Beacoach:Ifyouwanttheirsuccess..yourlanguagewillfollowyour成为一 ：如果你想要他们的成功...你的语言将跟随你的意Coachingquestionsalwayspromoteexplorationand现And so…并且也GatherinformationGainco-operationClarifyinstructionIdentifythegap Relating联Trust反 WhathappenswhentwoWhathappenswhentwopeoplerelatetoeachWhatmakessomeofusmoreabletorelatetopeoplethanTorelateistoestablishanassociationorconnectionwithanother联结即与他人建立关联或连接Relatingisnotanact,it’sa联结不是一种行为，而是一个过理React应

valueanothernomatterwhathearwhatisbeing internalnotachoicedictatesabilitytorelatetousValuing重Nomatterwhat,wevaluethe WetranslatewhatissaidintowhatisUnderstandingWeseektounderstandReacting反WehaveanaturalinternalreactionRespondingWechooseourexternalresponseTRUSTTRUST“Hewhodoesnottrustenoughwillnotbetrusted.”一LaoTheessenceofcoachingistrustandwithoutitthereisnofoundationforsuccess.的本质是信任，没信任就没有成功的基TRUST:REFLECTIVE信任 式练AWhodoyoutrust?ABWhydoyoutrustthem?B5minutes:Reflection55minutes:Conversation5“Theabilitytoestablish,grow,extend,展，重建信任的能力展，重建信任的能力restoretrustwithallstakeholdersistheleadershipcompetencyforthisneweconomy.”和所有的干系人去建立，增进，力 StephenM.R.Covey,TheSpeedofWHATISITFOR?Feedbackhelpswhereto反馈有助于界定聚焦在哪里Givingfeedback:给出Ifunsolicitedaskpermission/offerGivefeedbackonobservedbehaviourAcknowledgefeelingsBeconstructiveandfuture-orientedReceivingfeedback:接收反Askthe fortherightfeedbackBespecificBegenuinelyinterestedFollowthroughGIVINGFEEDBACK:THEAID

DESIREDORE(OPEN开放GIVINGFEEDBACK:THEAIDObservablebehaviour,notyourjudgmentA

theGIVINGFEEDBACK:THEAIDObservablebehaviour,notyourjudgmentAI

theThespecificeffectstheactionhad/ishavingonresults,theteam,yourrelationship,theirabilitytoachievetheirgoals.GIVINGFEEDBACK:THEAIDAID

Thespecificeffectstheactionhad/ishavingonresults,theteam,yourrelationship,theirabilitytoachievetheirgoals.Agreewhatbehaviour/swillchangetoachieveeE2ACOACHINGFeedforward:前馈Step1:WhatWentStep2:EvenMoreEffectivewouldhavehadabetterresultifyoudidn’ttalkso Whatwentwell,evenmoreeffective进展顺利的是，当...Feedforward:“Mark,youpreparedagreatpresentation.Inoticedsomepeoplelookedconfusedasyouwentthroughyourtenactionpoints.Iknowyouwanttoinspirepeopletotakeaction.You’llbeevenbetternexttimeifyouspeakslowerandpreparehandoutsfortheentireteam.Thentheywillfullyunderstandyourideasandyouhaveagreaterchancetoinfluencetheresults.”前馈：“，你准备了一个很棒的呈现。你讲述10个行动点时，我注意到WHENGIVINGThemorethoughtfulandauthenticyouarethemoreeffectiveyouwillbe.Moreimportantthanwhatyoudosayistherespectyou"WhenwearenolongertochangeaWearechallengedto 维克EVO进认认知Thisisnota这不是TheThemapisnotthe地图不

人、事、物的世Reality现 Reality现

Differentpeopleseethingsindifferentways.DIFFERENTOBSERVERSSEETHINGSINDIFFERENT不同的观察者用不同的方式看待 “Everythingwehearisanopinion,notaEverythingweseeis ,nottheMarcus SelectWhatwecall‘reality’dependson Realityisamatterof我们所谓的“现实”，取决于我们的观念现实是见仁见智IN中的视 GOAL

REALITY

OPTIONSs

WRAP-UPChooseAnchor THROUGHReflect:Thinkaboutacurrentsituation,taskorchallengeoropportunitythatyouwouldliketorelatetointhedifferentway.考虑一种目 Play:Divideintopairsandcoacheachotherfor10minutesaround sonyour所选的新观念相

THEBELIEF

Beliefs信念Feelings感受Behaviors行为Results IFYOUWANTBETTER

改变你CURRENTSTATEA现况IamoftentiredandworryImayhaveanulcer我经常很累，担心患溃Ioftenfeeldownandgeteasilyupset经常很低落，容易沮Ioftendonotshowupforfamilyevents我经常不参加家庭活Ieatalotoffastfood,don’texerciseanddrinkdietsodaandbetweenfiveandcupsofcoffeeaday我吃大量快餐，不锻炼，喝苏打水，一天喝5-8杯咖Ifeeloutofharmonywithmyfamilyandfeelguiltandsadnessaboutit我感到跟人失去和谐，并对此感到内疚和伤Ihaveapaininmystomachandoftenhaveheadaches我胃疼且经常头OneofthecompanyvaluesstatesWork/LifebalanceiskeytothesuccessofourassociatesbutIamproudoftheextrahoursandeverybodyelsedoesit!公司的一条价值观是：“工Mybossexpectsresultsandoftenmakesrequests

really e.IgettherecognitionIdeservebylateandworkingweekendstomeetherIbelievethattimewithmyfamilyisaIbelievethathealthisthemostimportantelementtoasuccessfullife我相信健康对成功生活而言是最重要的元素

Mywifeacceptsthatthisiswhatit’slikewhenyouwanttostayaheadandmykidswillunderstandwhentheyareolder.CURRENTSTATEB现况Iamingoodhealthandreceiveexcellentcheck-Iradiateahealthyglowandshowuprelaxed我焕发出健康的光泽并显示出放松Iknowwhentotaketimeofffromworktotakecareofmyselfandbewithfamily我知道何时从工作中请假来照 Ieatwell我吃的很好IrequestsupportfrommycolleagueswhenIchoosetobewithmyIfeelasenseofbalancebetween IfeelgratefulforthesupportIreceivefromallcirclesofinfluenceinmyOneofthecompany’svaluesstates:“Work/Lifebalanceiskeytothesuccessofourassociates”andIfrequentlyIbelievethattimewithmyfamilyis

MycolleaguessupportmewhenIchoosetobewithf