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企業資源規劃(ERP+)

C.F.WANG王振繁SSAPMII.I.I.資深顧問企業資源規劃(ERP+)C.F.WANG王振繁1ThevaluechainFirminfrastructureProcurementInboundlogisticsTechnologydevelopmentOperationsHumanresourcemanagementOutboundlogisticsMarketing&salesServicePrimaryactivitiesSupportactivities價值鏈&ERP+供應鏈顧客需求ThevaluechainFirminfrastru2LogisticsmanagementprocessValueaddedmaterialflowIndustrialenterpriseRequirementinformationflowCustomersPhysicaldistribution

ManufacturingPurchasingSuppliersLogisticsmanagementprocessVa3Achieving

anintegratedsupplychainStageone:baselinePurchasingMaterialcontrolProductionSalesDistributionStagetwo:functionalintegrationMaterialflowCustomerserviceMaterialmanagementManufacturingmanagementDistribution??Achieving

anintegratedsuppl4Achieving

anintegratedsupplychainStagethree:internalintegrationStagefour:externalintegrationMaterialflowCustomerserviceMaterialmanagementManufacturingmanagementDistribution

Customers

Suppliers

Suppliers

Internalsupplychain

CustomersAchieving

anintegratedsuppl5採購製造銷售行銷運輸倉儲顧客需求LOGISTICSInformationintegrationJIT-----Logisticsmission-----

Cutacrossfunctionalboundaries

採購製造銷售行6Logistics&

competitiveadvantageServiceleaderCostandserviceleaderCommoditymarketCostleaderHighLowLowHighValueadvantageProductivityadvantageLogistics&

competitiveadvant7GainingcompetitiveadvantagethroughlogisticsProductivityadvantageValueadvantageLogisticsleverageopportunitiesTailoredserviceDistributionchannel strategyCustomerrelationsetc.....LogisticsleverageopportunitiesCapacityutilizationAssetturnCo-makership/scheduleintegrationetc....Thegoal:sustainablecompetitiveadvantageGainingcompetitiveadvantage8Marketinglogistics’StrategicGoalRelativedeliveredcostHiLoLoHiRelativedifferentiationMarketinglogistics’Strategic9SupplychainplanningDistributed資料庫XbaseRelationalObjectOriented網路處理資料應用系統功能應用系統架構IT應用程度MISTax,AuditingCentralClient/ServerTransactionAuto.PlanningIntelligentSystemWorkFlowERPLANInternetIntranetExtranetTransactionMultimediaDocumentSupplychainplanningDistribut10應用程度SupplychainplanningITMISTax,AuditingERP應用程度SupplychainplanningITMIS11資料庫XbaseObjectOrientedRelational資料庫XbaseObjectOrientedRelation12DistributionProductionPlanningSupplierSupplierSupplierOrders&DeliveriesOrders&DeliveriesRETAILERRETAILERRETAILERconsumergoodssupplychainDistributionProductionPlanning13網路LANInternetIntranetExtranet網路LANInternetIntranetExtranet14處理資料TransactionMultimediaDocument處理資料TransactionMultimediaDocum15應用系統功能TransactionAuto.PlanningIntelligentSystemWorkFlow應用系統功能TransactionAuto.Planning16應用系統架構DistributedCentralClient/Server應用系統架構DistributedCentralClient17ERP+─最先進的企業資源規劃系統

EvolvingSystemRequirements`70s`80s`90sMRPMRPIIERPERP+BPCSBPCSOptimizationMATERIALRESOURCESENTERPRISESVALUETOCUSTOMERERP+─最先進的企業資源規劃系統EvolvingSy18策略衝擊策略組織I/T供應商顧客流程策略衝擊策略組織I/T供應商顧客流程19全方位思考:企業終極目標組織變革度技術變革度高低高轉型成功資訊化成功1000%ROI新核心動力簡化後100%ROI官僚停滯不前

官僚偏見依舊10%ROI全方位思考:企業終極目標組技術變革度高低高轉型成功新核心動力20典範破壞者的角色:挑戰傳統挑戰傳統決策鬆綁分配工作給

顧客&供應商

納入

顧客&供應商成為流程的

一環目標導向的團隊

不是空談任務

管理

多樣化的一致性市場利基資訊典範破壞者的角色:挑戰傳統挑戰傳統決策鬆綁分配工作給

顧21Results當產業快速地變革

軟體必須也能配合企業環境

及時反應

Atthespeedindustriesarechangingthesedays,yourenterprisesoftwarehadbetterbefastonitsfeet.

Fasttoinstall.

Fasttoreconfigure.

Fasttobenefit.Results當產業快速地變革

軟體必須也能配合22Whatmakesresultssofast?TECHNOLOGYSIMPLICITYAGILITYFOCUSWhatmakesresultssofast?TEC23Focus鎖定顧客需求,滿足他!

協助企業提供完善的企業功能,促成顧客滿意製造業,供應鏈,可重組性財務功能專精的產業知識專一的經營態度Focus鎖定顧客需求,滿足他!

協助企業提供完善的24Agility企業機動性靈活度ERP+

應能協助企業實現TQM顧客導向的心願ERP+應能促成企業橫向流程整合及供應鏈策略聯盟,創造企業優勢.提供資訊共享環境ERP+應提供企業整合資訊,以利經營團隊掌握不確定因素與主動出擊的契機ERP+優化人力/資訊/技術

促成企業具有以小博大的能耐Agility企業機動性靈活度ERP+應能協助企業實現25Simplisity簡化流程

創造速度優勢ERP+應能加速價值傳遞速度ERP+應能協助企業串聯價值鏈ERP+應能提高企業經營動力Simplisity簡化流程

創造速度優勢ERP+26Tecnology技術

促成企業轉型成功技術更新

管理製程資訊運籌研發...........ERP+應能以前瞻的資訊技術促成企業改造成功ERP+應具備卓越技術可以駕馭上百萬的軟體原始碼ERP+應能提供企業功能物件技術Tecnology技術

促成企業轉型成功技術更新

管理27ERP+appealsto

enterpriseswith:僅需最少的資訊投資成本必須能整合新的應用軟體至企業環境中必須能持續不斷地提升功能及未來的發展必須具有:靈活性(agility),可組合性(configurability)及開放性(openness)必須具備:產品資援性及最低的維護成本ResultsERP+appealsto

enterprises28focusFocusERP+supplier致力於客戶(Client)成功成為最好的事業夥伴(partners)?

提供全球專業支援專注的行業:成衣紡織業,食品及飲料,製藥,消費性產品,機械,電子...等多種生產型態提供整合性的財務(Financial),製造(manufacturing)及供應鍊(SupplyChain)功能focusFocusERP+supplier致力於客戶(29靈活性(Agility)彈性的系統給彈性的企業ERP+的設計可順應企業的改變滿足客戶的需要不斷地進行改變及重新組合當競爭對手反應時可快速的反擊agility靈活性(Agility)彈性的系統給彈性的企業agilit30供應鏈的變革agilityTraditionalManufacturingGainingControlCompetitiveAgileCostdrivenCost+QualityCost+Quality+TimeCost+Quality+Time+VarietyDepartmentalism,HighInventory,LongCycleTimesBetterCustomerService,Planning,CommunicationResponsive,CustomerFocus,ReducedLTs,TimetoMarketHighCustomer-OrientedFlexibility,LeadingTechnology,HighlyTrainedPeople,TheVirtualCorporation,ThrivinginaWorldofChangeResults供應鏈的變革agilityTraditionalGainin31AFunctionalViewPurchasingWarehouseAccountsRaisePurchaseOrdersCheckInboundInventoryProcessVendorInvoicesReceivePurchaseOrdersPutAwayInventoryPayVendorInvoicesManageVendorContractsTransferInventoryProcessCustomerPaymentsExpediteOrdersCountInventoryExpeditePaymentReviewVendorPerformanceIssueInventoryReportFinancialResultsagilityResultsAFunctionalViewPurchasingWar32AProcessViewPurchasingWarehouseAccountsRaisePurchaseOrdersProcessVendorInvoicesPayVendorInvoicesManageVendorContractsTransferInventoryProcessCustomerPaymentsExpediteOrdersCountInventoryExpeditePaymentReviewVendorPerformanceIssueInventoryReportFinancialResultsagilityReceivePurchaseOrdersPutAwayInventoryCheckInboundInventoryResultsAProcessViewPurchasingWareho33AnAgileView:

高效率的供應鍊(SupplyChain)SSACustomerServiceDispatchDispatchCustomerOrdersReceiveCustomerOrdersSendInvoice...PurchasingAccountsProcessVendorInvoicesReceivePurchaseOrdersPayVendorInvoices...ReleasePurchaseOrdersPurchasingWarehouseCustomerServiceRaisePurchaseOrdersCheckInboundInventoryTakeCustomerOrderReceivePurchaseOrdersPutAwayInventoryTransferInventoryManagePricingPickInventoryExpedite

PaymentDispatchInventorySupplierLogisticsIntegratorCustomerrManageReturnsManageVendorContractsExpediteOrdersReviewVendorPerformanceManageComplaintsResultsAnAgileView:

高效率的供應鍊(Supply34DistributionProductionPlanningSupplierSupplierSupplierOrders&DeliveriesOrders&DeliveriesRETAILERRETAILERRETAILERconsumergoodssupplychainDistributionProductionPlanning35QuickResponseModelWarehouseDistributorHQ/DCConsumerHouseholdRetailStoreElectronicpromotionviaIn-StorePOSrebatesJointtestingofnewproductintroductionsFrequentcustomerpurchasesrecordedatPOSFullEDIofinvoices,billbacks,couponredemptions,fundstransferExcessreceiving&storageareasconvertedtosellingspaceFrequentSmallerShipmentsShipmentsprecededbyASNCasessizesoptimizedforstoreinventoryturnCarrierpick-uponmulti-shoppre-scheduledroutesFrequentCustomerDatabaseWeeklyordersandforecastupdates312Cases/palletsallocatedtostoresbasedonopen-to-receiveandcrossdockedStore/SKUopen-to-receivebasedonsalesforecastsQuickResponseModelWarehouseD36QuickResponse

-Section1-InStorePromotionsandBrandManagementPoint-of-SaleInformationThroughEDIVendorManagedInventoryIntegratedWithForecasting/SalesDataRealTimeAvailable-to-PromiseComplexPricingandSegmentationStrategiesQuickResponse

-Section1-I37QuickResponse

-Section2-GlobalandRegionalViewsofAllInventorySupplierPartnershipsIntegratedWithEDIRationalizationofMRP/DRP/CustomerServiceIntegratedTransportation/EDI/WarehousingtoReduceCycleTimesGlobalSupportforMulti-ModeManufacturingQuickResponse

-Section2-Gl38KeyConsumergoodsTerminologyQR-QuickResponseEDI-ElectronicDataInterchangeVMI-VendorManagedInventoryVOI-VendorOwnedInventoryEDLP-EveryDayLowPricingPOS-PointOfSaleFRI-FloorReadyInventoryDSD-DirectStoreDeliveryKeyConsumergoodsTerminology39PositioningBPCSClient/ServerinConsumerGoodsBPCSC/SSupplyChainManagementoffersthemostadvanced&completesuiteofproductstoaddressthisindustryCOM,OLM,ILM,ECM,RMSproductsweredevelopedastheenablertoQuickResponseConfigurability/ReconfigurabilityofBPCSC/Sallowsformanagedspeedinreactingtomarketandlogisticschanges

VerticalIndustryfocusinproductdevelopmentPositioningBPCSClient/Server40agility資訊系統的變革Mainframe/ManualProcessingMinis/MidrangeClient/ServerObjectOrientedPeer-to-PeerBigisbeautiful;centralizedSAPR2,COPICS,CustomDownsizing;centralizedBPCSVersion1.0-4.0Server-centricSAPR3,BaanDistributed,SharedResourcesBPCSv.6ProprietaryHardware&ApplicationsProcedural,HardWiredOpenHardware,OpenApplications,Message-based,ReconfigurableProprietaryApplications,Procedural,HardWiredOpenHardware,ProprietaryApplications,Procedural,HardWiredAgileResultsagility資訊系統的變革Mainframe/Minis/41simplicity簡易性(Simplicity)ERP+設計:簡單地使用及簡單地改變BASIS:可快速的導入ERP+目標:快速地導入快速地取得效益simplicity簡易性(Simplicity)ERP+設42ERP+導入Phase5新系統做業Phase2導入準備Phase3發展與協調Phase1專案定義Phase4導入24135simplicityResultsERP+導入Phase5Phase2Phase3Ph43企業資源規劃(ERP+)

C.F.WANG王振繁SSAPMII.I.I.資深顧問企業資源規劃(ERP+)C.F.WANG王振繁44ThevaluechainFirminfrastructureProcurementInboundlogisticsTechnologydevelopmentOperationsHumanresourcemanagementOutboundlogisticsMarketing&salesServicePrimaryactivitiesSupportactivities價值鏈&ERP+供應鏈顧客需求ThevaluechainFirminfrastru45LogisticsmanagementprocessValueaddedmaterialflowIndustrialenterpriseRequirementinformationflowCustomersPhysicaldistribution

ManufacturingPurchasingSuppliersLogisticsmanagementprocessVa46Achieving

anintegratedsupplychainStageone:baselinePurchasingMaterialcontrolProductionSalesDistributionStagetwo:functionalintegrationMaterialflowCustomerserviceMaterialmanagementManufacturingmanagementDistribution??Achieving

anintegratedsuppl47Achieving

anintegratedsupplychainStagethree:internalintegrationStagefour:externalintegrationMaterialflowCustomerserviceMaterialmanagementManufacturingmanagementDistribution

Customers

Suppliers

Suppliers

Internalsupplychain

CustomersAchieving

anintegratedsuppl48採購製造銷售行銷運輸倉儲顧客需求LOGISTICSInformationintegrationJIT-----Logisticsmission-----

Cutacrossfunctionalboundaries

採購製造銷售行49Logistics&

competitiveadvantageServiceleaderCostandserviceleaderCommoditymarketCostleaderHighLowLowHighValueadvantageProductivityadvantageLogistics&

competitiveadvant50GainingcompetitiveadvantagethroughlogisticsProductivityadvantageValueadvantageLogisticsleverageopportunitiesTailoredserviceDistributionchannel strategyCustomerrelationsetc.....LogisticsleverageopportunitiesCapacityutilizationAssetturnCo-makership/scheduleintegrationetc....Thegoal:sustainablecompetitiveadvantageGainingcompetitiveadvantage51Marketinglogistics’StrategicGoalRelativedeliveredcostHiLoLoHiRelativedifferentiationMarketinglogistics’Strategic52SupplychainplanningDistributed資料庫XbaseRelationalObjectOriented網路處理資料應用系統功能應用系統架構IT應用程度MISTax,AuditingCentralClient/ServerTransactionAuto.PlanningIntelligentSystemWorkFlowERPLANInternetIntranetExtranetTransactionMultimediaDocumentSupplychainplanningDistribut53應用程度SupplychainplanningITMISTax,AuditingERP應用程度SupplychainplanningITMIS54資料庫XbaseObjectOrientedRelational資料庫XbaseObjectOrientedRelation55DistributionProductionPlanningSupplierSupplierSupplierOrders&DeliveriesOrders&DeliveriesRETAILERRETAILERRETAILERconsumergoodssupplychainDistributionProductionPlanning56網路LANInternetIntranetExtranet網路LANInternetIntranetExtranet57處理資料TransactionMultimediaDocument處理資料TransactionMultimediaDocum58應用系統功能TransactionAuto.PlanningIntelligentSystemWorkFlow應用系統功能TransactionAuto.Planning59應用系統架構DistributedCentralClient/Server應用系統架構DistributedCentralClient60ERP+─最先進的企業資源規劃系統

EvolvingSystemRequirements`70s`80s`90sMRPMRPIIERPERP+BPCSBPCSOptimizationMATERIALRESOURCESENTERPRISESVALUETOCUSTOMERERP+─最先進的企業資源規劃系統EvolvingSy61策略衝擊策略組織I/T供應商顧客流程策略衝擊策略組織I/T供應商顧客流程62全方位思考:企業終極目標組織變革度技術變革度高低高轉型成功資訊化成功1000%ROI新核心動力簡化後100%ROI官僚停滯不前

官僚偏見依舊10%ROI全方位思考:企業終極目標組技術變革度高低高轉型成功新核心動力63典範破壞者的角色:挑戰傳統挑戰傳統決策鬆綁分配工作給

顧客&供應商

納入

顧客&供應商成為流程的

一環目標導向的團隊

不是空談任務

管理

多樣化的一致性市場利基資訊典範破壞者的角色:挑戰傳統挑戰傳統決策鬆綁分配工作給

顧64Results當產業快速地變革

軟體必須也能配合企業環境

及時反應

Atthespeedindustriesarechangingthesedays,yourenterprisesoftwarehadbetterbefastonitsfeet.

Fasttoinstall.

Fasttoreconfigure.

Fasttobenefit.Results當產業快速地變革

軟體必須也能配合65Whatmakesresultssofast?TECHNOLOGYSIMPLICITYAGILITYFOCUSWhatmakesresultssofast?TEC66Focus鎖定顧客需求,滿足他!

協助企業提供完善的企業功能,促成顧客滿意製造業,供應鏈,可重組性財務功能專精的產業知識專一的經營態度Focus鎖定顧客需求,滿足他!

協助企業提供完善的67Agility企業機動性靈活度ERP+

應能協助企業實現TQM顧客導向的心願ERP+應能促成企業橫向流程整合及供應鏈策略聯盟,創造企業優勢.提供資訊共享環境ERP+應提供企業整合資訊,以利經營團隊掌握不確定因素與主動出擊的契機ERP+優化人力/資訊/技術

促成企業具有以小博大的能耐Agility企業機動性靈活度ERP+應能協助企業實現68Simplisity簡化流程

創造速度優勢ERP+應能加速價值傳遞速度ERP+應能協助企業串聯價值鏈ERP+應能提高企業經營動力Simplisity簡化流程

創造速度優勢ERP+69Tecnology技術

促成企業轉型成功技術更新

管理製程資訊運籌研發...........ERP+應能以前瞻的資訊技術促成企業改造成功ERP+應具備卓越技術可以駕馭上百萬的軟體原始碼ERP+應能提供企業功能物件技術Tecnology技術

促成企業轉型成功技術更新

管理70ERP+appealsto

enterpriseswith:僅需最少的資訊投資成本必須能整合新的應用軟體至企業環境中必須能持續不斷地提升功能及未來的發展必須具有:靈活性(agility),可組合性(configurability)及開放性(openness)必須具備:產品資援性及最低的維護成本ResultsERP+appealsto

enterprises71focusFocusERP+supplier致力於客戶(Client)成功成為最好的事業夥伴(partners)?

提供全球專業支援專注的行業:成衣紡織業,食品及飲料,製藥,消費性產品,機械,電子...等多種生產型態提供整合性的財務(Financial),製造(manufacturing)及供應鍊(SupplyChain)功能focusFocusERP+supplier致力於客戶(72靈活性(Agility)彈性的系統給彈性的企業ERP+的設計可順應企業的改變滿足客戶的需要不斷地進行改變及重新組合當競爭對手反應時可快速的反擊agility靈活性(Agility)彈性的系統給彈性的企業agilit73供應鏈的變革agilityTraditionalManufacturingGainingControlCompetitiveAgileCostdrivenCost+QualityCost+Quality+TimeCost+Quality+Time+VarietyDepartmentalism,HighInventory,LongCycleTimesBetterCustomerService,Planning,CommunicationResponsive,CustomerFocus,ReducedLTs,TimetoMarketHighCustomer-OrientedFlexibility,LeadingTechnology,HighlyTrainedPeople,TheVirtualCorporation,ThrivinginaWorldofChangeResults供應鏈的變革agilityTraditionalGainin74AFunctionalViewPurchasingWarehouseAccountsRaisePurchaseOrdersCheckInboundInventoryProcessVendorInvoicesReceivePurchaseOrdersPutAwayInventoryPayVendorInvoicesManageVendorContractsTransferInventoryProcessCustomerPaymentsExpediteOrdersCountInventoryExpeditePaymentReviewVendorPerformanceIssueInventoryReportFinancialResultsagilityResultsAFunctionalViewPurchasingWar75AProcessViewPurchasingWarehouseAccountsRaisePurchaseOrdersProcessVendorInvoicesPayVendorInvoicesManageVendorContractsTransferInventoryProcessCustomerPaymentsExpediteOrdersCountInventoryExpeditePaymentReviewVendorPerformanceIssueInventoryReportFinancialResultsagilityReceivePurchaseOrdersPutAwayInventoryCheckInboundInventoryResultsAProcessViewPurchasingWareho76AnAgileView:

高效率的供應鍊(SupplyChain)SSACustomerServiceDispatchDispatchCustomerOrdersReceiveCustomerOrdersSendInvoice...PurchasingAccountsProcessVendorInvoicesReceivePurchaseOrdersPayVendorInvoices...ReleasePurchaseOrdersPurchasingWarehouseCustomerServiceRaisePurchaseOrdersCheckInboundInventoryTakeCustomerOrderReceivePurchaseOrdersPutAwayInventoryTransferInventoryManagePricingPickInventoryExpedite

PaymentDispatchInventorySupplierLogisticsIntegratorCustomerrManageReturnsManageVendorContractsExpediteOrdersReviewVendorPerformanceManageComplaintsResultsAnAgileView:

高效率的供應鍊(Supply77DistributionProductionPlanningSupplierSupplierSupplierOrders&DeliveriesOrders&DeliveriesRETAILERRETAILERRETAILERconsumergoodssupplychainDistributionProductionPlanning78QuickResponseModelWarehouseDistributorHQ/DCConsumerHouseholdRetailStoreElectronicpromotionviaIn-StorePOSrebatesJointtestingofnewproductintroductionsFrequentcustomerpurchasesrecordedatPOSFullEDIofinvoices,billbacks,couponredemptions,fundstransferExcessreceiving&storageareasconvertedtosellingspaceFrequentSmallerShipmentsShipmentsprecededbyASNCasessizesoptimizedforstoreinventoryturnCarrierpick-uponmulti-shoppre-scheduledroutesFrequentCustomerDatabaseWeeklyordersandforecastupdates312Cases/palletsallocatedtostoresbasedonopen-to-receiveandcrossdockedStore/SKUopen-to-receivebasedonsalesforecastsQuickResponseModelWarehouseD79QuickResponse

-Section1-InStorePromotionsandBrandManagementPoint-of-SaleInformationThroughEDIVendorManagedI

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