英文有关服务业的介绍课件

1、Service Service 服务是直接满足人或机构某种需要的活动。一般指商业性服 务（commercial services)。 物品自由物品（free goods）经济物品（economic goods)商品(goods)物品(service)三.Some examples of service industry二.The classification of service industry一.Characteristics of services摘要 一.Characteristics of Services服务的特征(与实体商品的区别）(1)服务大多是无形的。(intangible)

2、虽然服务需要物质设施，但消费者获得 的仅仅是服务。 (2) 生产与消费过程不可分离。 (3)品质差异性。同样的服务也会有质量差别。 (4)不可储存性。（5）具有较强的经验特征和信任特征。1.Basic services (including the communication service and information services)2. Production and market services (including finance, logistics, wholesale, e-commerce, agricultural support services and interm

3、ediary and advisory services)3. Personal consumption services (including education, medical care, accommodation, catering, culture, entertainment, tourism, real estate, retail, etc.)4. Public services (including the governments public management services, education, public health, basic medical and

4、public information service, etc.). A modern service industry is compared with the traditional service industry is concerned, adapt to modern man and the needs of the development of the modern city, and from and developed with high technology content and high culture content of service industry.二. Th

5、e classification of service 三.Service IndustryTourism Industry 旅游业In 2002, China earned 20.4 billion tourism industry, accounting for 4.4% of the world,Chinese citizens leaving the country (border) up to 16,602,300 the number of passengers, as the emerging Asian remarkable source output power.Number

6、 of domestic tourists reached 878 million passengers, the number of the worlds largest, fastest growing, most of the domestic tourism market potential.Telecommunications industry通讯业To the end of 1998, including mobile phones, the total number of telephone users in China has 110 million households. 10.64%,1998 telephone service, the telecommunications bu