S04FireEmergencyPlan消防应急预案课件

1、1FLS Mobile Learning消防生命安全移动学习 S04 Fire Emergency Plan消防应急预案第1页，共45页。2Fire Emergency Plan消防应急预案Requirement was outlined in Corporate Policy CE-F12 要求概述于集团政策CE-F12. to establish and maintain Fire Emergency Plan in the Hotels. . 制定及保持酒店消防应急预案 第2页，共45页。3Code of Safety for Fire Emergency消防应急之安全守则Always

2、save life first, whether your own or others. 永远把抢救生命放在首位，无论是对你自己或是别人 If staff discovered a fire, raise the alarm first before attempting to put it out 若员工发现火情，先报警后救火 In case of fire, DO NOT USE THE LIFTS, use the staircase. 火警时使用楼梯而不得使用电梯 At all times staff will act in such a manner as to minimize p

3、anic situations - PANIC IS A KILLER. 无论何时员工必须时刻保持镇定以避免出现恐慌情况 恐慌可以致命 Always stay low when the area is smoke logged. 若在充满浓烟的区域 ，应呆在低处。烟比火更易致命 第3页，共45页。4Fire Emergency Plan消防应急预案Key Elements 关键要素：Emergency Organization 应急组织Emergency Procedure 应急程序 Drills and training 消防演习及培訓Fire Command Center 消防指挥中心 E

4、mergency Equipment and Provisions 应急装备和设施 第4页，共45页。5Emergency Organization应急组织第5页，共45页。6Emergency Organization应急组织Emergency Response Team ERT 应急响应小组Crisis Management Team CMT 危机管理小组Telephone Operator 总机接线员 Fire Brigade 消防队Fire Warden 消防管理员 第6页，共45页。7Emergency Response Team - ERT 应急响应小组ERT Leader 应急响

5、应小组组长:-Duty Manager or most senior staff member present at the incident 值班经理或意外现场的最高级员工Make decision for evacuation作出撤离的决定第7页，共45页。82 Teams 2个小组:ERT 1 ERT第一小组Lead team 先遣队Investigate alarm fast 尽快进行火警调查ERT 2 ERT第二小组Support Team 后援队Equipped with Fire Safety equipment配备消防安全设备Emergency Response Team -

6、ERT 应急响应小组第8页，共45页。9Telephone Operator 总机接线员Purpose 目的:Send message to emergency organization向应急组织发送火灾消息Response to guest enquiry 回应客人查询第9页，共45页。10Fire Warden 消防管理员Purpose 目的:Assist in floor evacuation 协助楼层疏散Assist particular person who are disable, children, pregnant woman etc. 协助特別的人士如伤残人士、儿童、孕妇等第

7、10页，共45页。11Fire Command Center消防指挥中心 Establish the location either on 位置的挑选可二选其一Security control room 保安监控室Telephone operator room 总机接线员室FCC Requirement 消防指挥中心要求:Ready access and egress to incident 在意外发生时易于进出和疏散Close to telephones 利于电话通讯No communication blindspot 无通讯盲区第11页，共45页。12Emergency Equipment

8、 and Provisions应急装备和设施第12页，共45页。13Emergency Equipment and Provisions 应急装备和设施FCC and Alarm System 消防指挥中心及火灾报警系统 Ensure FCC response time and system functionality 确保消防指挥中心响应时间和系统运作Must put in AUTO mode, manual mode is prohibited 必须设定为自动模式,严禁手动模式Emergency Communication System应急通信系统Test and ensure the d

9、evices functionality such as walkie-talkie, UPS or fax machine etc测试并确保如对讲机,不间断电源或传真机等设备的运作正常 Public Address System 公共广播系统Test and ensure the system and speaker functionality 测试并确保系统和扬声器运作正常第13页，共45页。14ERT Equipment 应急响应小组设备ERT Bag and trolley Check the provision 应急包和手推车 - 检查Breathing Apparatus Chec

10、k the apparatus condition 呼吸器-检查仪器状态Fire Extinguisher test and ensure its functionality 灭火器 - 测试并确保其运作Water 水Check water supply source & water tank and ensure the pumping system functionality 检查供水源及水箱，并确保抽水系统运作Emergency Equipment and Provisions 应急装备和设施第14页，共45页。156.Elevator Homing 电梯自动归位 Test the li

11、ft homing interfacing functionality 测试电梯自动归位的接口运作7.Emergency Light, Flashlight and Exit Sign 应急灯、手电筒及出口指示牌 Test and ensure the battery and E.light functionality 电池测试和确保应急灯运作8.Smoke Control and Fire Compartmentation 烟气控制及防火分隔 Test and ensure the smoke exhaust, staircase pressurization system function

12、ality 测试并确保排烟，楼梯加压系统的运作 Test and ensure the fire shutter functionality 测试并确保防火卷帘的运作Emergency Equipment and Provisions 应急装备和设施第15页，共45页。169. Fire Exits 消防通道Check the push bar and door condition检查推杆和门之状态 Prevent any obstruction 防止任何堵塞10. Assembly Point 集合点 Ensure the assembly point can meet basis requ

13、irement 确保集合点能符合需求 Emergency Vehicle Access (EVA) 紧急车辆通道Prevent obstruction of EVA for fire engine entering 避免堵塞消防车进入Emergency Equipment and Provisions 应急装备和设施第16页，共45页。17Emergency Procedure应急程序第17页，共45页。18Emergency Procedure 应急程序Fire Alarm Activation火警信号启动 FCCFire Alarm signal/ code Receipt 消防指挥中心收

14、到火警信号/代码ERTEvaluation of Emergency Situation应急响应小組评估紧急情况If Real FireCode 2如确实火灾二級火警 Code 1 一级火警ERTExecute Evacuation Order应急响应小組执行疏散令FCCEvacuation Announcement 消防指挥中心疏散广播Code 3三級火警Gathering in Assembly Area齐集于集合点Confirming the Building is Clear 确认该楼宇已查清第18页，共45页。19Fire Emergency Code消防应急信号 Three (3)

15、 Emergency Codes 三种火灾信号:Code 1 一级火警Fire alarm has been raised; 警报已经启动Action to be taken 将采取的行动:Fire ERT should proceed to the scene for enquiry. 应急响应小组应赶往现场调查 第19页，共45页。20Fire Emergency Code消防应急信号Code 2 二级火警Fire discovered by staff; 员工发现火情;ERT confirm of real fire after investigation 应急响应小组调查后并确认真火;

16、Manual call point was activated 手动火灾报警器启动;Action to be taken 将采取的行动:Should report to the Telephone Operator/ Security Control 员工向总机接线员或保安部控制室报告火情第20页，共45页。21Fire Emergency Code 消防应急信号Code 3 三級火警Potential danger has been discovered & people must leave immediately; 说明已确认潜在危险,人员必须马上撤离;Action to be take

17、n 将采取的行动:-Evacuation must be ordered 必须下达“疏散”命令 Continuous public announcement广播系统将连续地播出疏散通告 第21页，共45页。22主要活动一级火警启动 30秒内在火警控制面板上对火警进行确认 （是/否）ERT发出一级火警信号(最长4分钟限时ERT进行调查)ERT携带适当的灭火器材赶赴火警现场调查 是否真正起火? （是/否）否:重置系統回正常模式 (4分钟限时內重置系统)完成火警记录或火灾意外报告 是：ERT尝试扑救 在调查時限內成功扑灭火灾（是/否)否：ERT 组长作根据实际情况決定启动二級或三級号 2号或3号火警

18、启动否是4分钟开始 否是否是第22页，共45页。MAJOR ACTIVITIESCODE 1CODE 1: upon any activation of smoke detector, heat detector, Clean agent system, kitchen suppression system, etc.Acknowledge alarm on the FA panel within 30 second? (Yes/No)Send Code 1 alert message to ERT (max 4 min investigation time starts)ERT Procee

19、d to the scene and investigate with appropriate fire fighting equipmentIs it a Real Fire? (Yes/No)If No: Reset the system back to normal within 4 min after Code 1 activatedPrepare fire alarm log or fire incident report. If Yes: ERT attempt to put out the fireManage to put up the fire? (Yes/No)If No:

20、 ERT leader to make decision to raise CODE 2 or CODE 3 based on actual situation.CODE 2 or CODE 3 ActivatedNoYes4 mins startsNoYesNoYes第23页，共45页。24Fire Alarm is activated by 火警信号启动来源于 :Smoke detector or heat detector 烟感或温感的启动Interface systems, e.g. fire pump, flow switch etc. 联动系统，如消防泵、水流开关等的启动Kitch

21、en suppression system 厨房灭火系统的启动Clean agent system 清洁灭火剂系统的启动Code 1 Summary 一级火警总结第24页，共45页。25Fire Command Center (FCC) 消防指挥中心 Must acknowledge the fire alarm in 30 second upon activation 在火警启动后的30秒内必须完成确认 Initiate Code 1 启动一级火警 Evaluation of Emergency Situation 评估紧急情况ERT leader assess the seriousnes

22、s of the situation within 4 min. 应急响应小组组长在4分钟内评估局势的严重性If there is a “Real Fire”, initiate Code 2 or Code 3 如果发生“真火”，启动二级或三级火警Code 1 Summary 一级火警总结第25页，共45页。26主要活动二级火警ERT组长将一级火警信息提升至二级火警信息 ERT继续对火灾进行扑救5分钟开始否是二级火警启动:发现火情的人员必须立即启动最近的手动火灾报警器或向总机接綫员报警 向ERT及包括CMT在内的所有员工发出二级火警信息。通知消防队。按照SOP 回覆客人的询问 消防管理员协助

23、进行局部疏散。向FCC汇报疏散情况ERT携帶适当的灭火器材赶赴现场灭火启动CMT,CMT成员前往FCC或指挥中心并与ERT組长保持通讯火势已受控制 （是/否）是 :重置系统回正常模式 完成火灾意外報告三級火警信号已启动及下达全体疏散指令第26页，共45页。MAJOR ACTIVITIESCODE 2CODE 2 raised from CODE 1 by ERT LeaderERT continue to fight the fire.5 mins startsNoYesCODE 2 raised directly from: manual break glass activation or

24、telephone reportingSend Code 2 to all staff incl. ERT & CMT. Report to Fire dept. Respond to guest enquiryERT proceed to the scene and investigate with appropriate fire fighting equipmentFire wardens facilitate the partial evacuation. Report to FCC the evacuation status.CMT activated: proceed to FCC

25、 or command post and communicate with ERT leaderFire under control? (Yes/No)If Yes: Reset the system back to normal within 5 min after Code 2 activatedPrepare fire alarm log or fire incident report.CODE 3 activated & full evacuation declared第27页，共45页。28Code 2 raised from Code 1 by ERT leader 应急响应小组组

26、长将一级火警信号提升至二级火警信号Action to be taken 将采取的行动:-Send Code 2 to all staff including ERT & CMT and report to Fire Department; 发送二级火警信号予所有员工,包括应急响应小组,危机管理小组和报告消防队;Partial evacuation maybe required 也许需要局部疏散;ERT try to fight the fire or rescue people if situation is adequate 如果情况容许,应急响应小组可尝试救火或救人Code 2 Summa

27、ry 二级火警总结第28页，共45页。29主要活动三级火警三級火警信息启动:由火警一级或二级提升 在必要时下达全体疏散指令,通知CMT,FCC,保安部操作员及总机接线员 向ERT及包括CMT在內的所有员工发出三級火警信息,通知消防队。按照SOP 回覆客人的询问 消防管理员协助进行全体疏散,在自己疏散前向FCC汇报疏散情况 ERT撤离并在消防队到达后向他们汇报情况 CMT 接管指挥权并按照危机管理程序应变第29页，共45页。MAJOR ACTIVITIESCODE 3CODE 3 activated: can be raised from CODE 1 or CODE 2Declare full

28、 evacuation. Inform CMT, FCC, Security Operator and Telephone OperatorSend Code 3 to all staff incl. ERT & CMT. Report to Fire dept. Respond to guest enquiryFire wardens facilitate the full evacuation. Report to FCC the evacuation status.ERT Evacuate and report to Fireman after their arrival.CMT tak

29、e over the command and respond according to the Crisis Management Procedures.第30页，共45页。31Where situation is danger, ERT must leave immediately 应急响应小組必须立即离开危险位置Initiate Code 3 for full evacuation 启动三級火警进行全体疏散 Action to be taken 将采取的行动:-Notify “Crisis Management Team” 通知“危机管理小组”;Broadcast the evacuati

30、on announcement 广播“疏散”命令;Fire warden assist occupant to escape 消防管理员协助客人逃生;ERT report to Fire Department upon their arrival 应急响应小组于消防队抵达之后进行报告Code 3 Summary 三级火警总结第31页，共45页。32All escaped occupant gather in the assembly area 所有撤离人员聚集在集合点Counting the occupant number 点算人数Confirming the Building is Clea

31、r by “Sweep” and “Roll-call” system 经“点名” 确认建筑物內已查清Dismiss until Fire Department confirmation 直至消防队确认才解散 Assembly Area & Clear Building 集合点及查清建筑物第32页，共45页。33Fire Drills消防演习 第33页，共45页。34Fire Drills 消防演习 Requirement was outlined in Corporate Policy CE-F14 要求概述于集团政策编号CE-F14. to conduct regular fire dri

32、lls as below: 酒店必须举行以下所概述的消防演习:-3 Types of Fire Drill 三种消防演习:-Type 1 - Random Fire Drill 第一类 - 随机消防演习Type 2 - Fire System Drill第二类 消防系统演习Type 3 - Evacuation Drill 第三类 疏散演习 第34页，共45页。35Type 1 - Random Fire Drill 第一类 - 随机消防演习Practice 演练内容：ERT Response to fire alarm (Code 1) 应急响应小組对火警的响应(一级火警信号)People

33、involved 参与人员: FLSM 消防生命安全经理ERT 应急响应小組 Security Control 保安控制室Telephone Operator 总机接线员Frequency 演习频率： Monthly - once for each shift 每月-每轮班各一次Record to be analyzed and kept for one year 对相关记录须进行分析并保存一年Fire Drills 消防演习 第35页，共45页。36Type 2 - Fire System Drill 第二类 消防系统演习Practice 演练内容： Response to fire ala

34、rm and discovery火警的响应以及火情的发现 (二级火警信号）People involved 参与人员:FLSM 消防生命安全经理ERT, Security Control 应急响应小組,保安控制室Telephone Operator 总机接线员Crisis Management Team 危机管理小组Director of Security 保安部总监Other staff as outlined in Code 2 procedures of fire二級火警程序中所提到的其他员工Affect on Guest 宾客影响程度: Audio/visual signals from

35、 speakers and alarm bells广播及警铃会发出声音 / 可视信号Evacuation is not required 这类演习不要求进行人员的疏散 Fire Drills 消防演习 第36页，共45页。37Type 2 - Fire System Drill (Cont) 第二类 消防系统习(继续):Frequency 演习频率: Minimum Quarterly 至少每季度一次Local Fire Authorities can be invited to act as advisers and/or observers 可邀请当地的消防部门作为指导员或观察员参与演习R

36、ecords to be analyzed and improvements incorporated for future tests 应对相关记录进行分析并在以后的演习中落实改善措施Records to be kept for 2 years 有关记录须保存2年 Fire Drills 消防演习第37页，共45页。38Type 3 - Fire System Drill 第三类 疏散演习Practice 演练内容 :在三級火警信号启动时的消防应急响应以及疏散程序。People involved 参与人员: FLSM & ERT 消防生命安全经理,应急响应小組,Security Contro

37、l 保安控制室Telephone Operator 总机接线员Crisis Management Team 危机管理小组Director of Security 保安部总监Other staff as outlined in Code 3 procedures office 在三級火警程序中所提到的其他员工Fire Drills 消防演习第38页，共45页。39Type 3 - Fire System Drill (Cont) 第三类 疏散演习(继续): Affect on Guest 宾客影响程度: Audio/visual signals from speakers and alarm bells 广播及警铃会发出声音