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1、外贸首饰英文邮件回复及相关专业术语你们的详细石资料是什么?有没有详细的图片?Wellnoted.Pleaseoffermoredetails.Morepicturesofthisstyle,thuswecanhaveaclearlook.Howmanystonedoesitcontainorhowmanystonesyouwanttobesettedin?Thanks&Bestregards收到你们来函Notedwiththanks.Itclarifiesthequestions.WewillproceedwithCADrightawayandwilltrytosendthefinishedC
2、ADforyoutoreviewsoon.请再次回顾一下,如无更改请与我们确认。Pleasereviewitandapprovaltogoahead.期待您的第一份下单LookforwardtoyourfirstPOofthestyle.其他正在准备之中,我们将陆续置上。Othersarepreparingandwillbesenttoyousoon/insuccession.Roundshank圆臂/Euroshank方臂/ringthickness戒指厚度/ringwidth戒指宽度8.originaldesign原设计flawless完美的额;无瑕疵的;无裂缝的请确认需要蜡板做货还是银版
3、直接做货。Pleaseconfirmwhetherwecangoaheadforwaxorsilvermodel.请确认需要电红金还是倒红金。Whetherpinkgoldplatingorcastedinpinkgolddoyouwant?货上批花还是板上批花?Handengraveormodelengrave?非常感谢您的谅解和支持。Yourkindlyunderstandingandsupportwillbemostappreciated.stamping字印/laser镭射/J-back底片chipped崩石/broken烂石/dullstone蒙石/crookedhead花头歪/go
4、ldscratches刮花/missingbeading未露珠边/properly石侧/unevenstone高低/stonespacing石隙不均/internalfault内花/internalcrack内裂16.inferiormaterial/non-conforming/rejectedproduct劣质材料/次货我们将加快生产,并尽快将优质货物发出。Wewillspeeduptheproductionanddelivertoyouqualified/goodproductsatonce/immediately.Samplesreceivedandalreadypassedtoven
5、dor.ThematerialwasPP,notABS.Offersheetispreparingandwillbesenttoyousoon.Bytheway,rawmaterialincreasedtheseday,pleasemakeadecisionquicklytogoaheadafterpriceconfirmed.Wewillarrangethemassproductionrightaway.如有不明之处请随时与我联系。Ihopethereisnoconfusion.Letmeknowifyouhaveanyquery.Pleaseletmeknowifyouhaveanyfur
6、therquestions.Seekingformoreinformation/feedbacks/suggestions.Lookforwardtoyourfeedbacksandsuggestionssoon.Feelfreetogiveyourcomments.Anyquestion,pleasedonthesitatetoletmeknow.以下注意重点:Someknowissuesintherelease:.Thecurrentstatusisasfollowing:.Someitemsneedyourattentions:.附件Attachedpleasefindtodaysmee
7、tingnotes.Attachedinthedesigndocument,pleasereviewit.Forotherknowissuesrelatedtoindividualfeatures,pleaseseeattachedreleasenotes.Enclosedwehandyouaprice-currentforthegoods.回复客人对报价的询问兹就贵方对该商品的询价回复如下Inanswertoyourinquiryforthearticle,wereplyyouasfollows:针对你方昨日的询盘,现寄上与你来函要求相似的戒指样品一宗。Inreplytoyourenquir
8、eofyesterdaysdate,wearesendingyouherewithseveralsamplesofringcloselyresemblingtowhatyouwant.兹就该商品向贵方报价如下:Wearepleasedtoquoteyouforthegoodsasfollowing:23.推迟,延期Deliverydate/postpone24.推迟延期的信件回复Wellnotedandwewillmakeeveryefforttodelivertheringstoyoueveryweek.Iwillcheckalldesignsrightawayandrevertbackto
9、youifthereisanyproblem.ConcerningthetwoordersofNO.1andNO.02,wearesorrytoinformyouthatthedeliverydateofNO.01hastobepostponedtoMay31sanddeliverydateofNO.02hastobepostponedtoJune4.woaretrulysorryforanyinconveniencesthisdelaymaybringyou.PleaseacceptourapologyfortheinconveniencethismatterhavegiveU.Wehave
10、toinformyouthatthedeliverydatehavetobedelayed/postponedabout1weekdueto2non-conforming/rejectedproductswerefoundduringtwicequalityinspection.Wearereallysorryaboutthatandwewillspeeduptheproductionanddelivertoyouqualifiedproductssoon.25.邮件实例Dear_,Sorrytotroubleyouagain!Pleasefindmyemailbelow.Couldyouki
11、ndlycheckbyreturntoday?BecausewellbeonholidayfromMay1stto3rd.Thankyouinadvance!Best/kindregards,Dear_,Gladtogetyourcontactinformation.Aswediscussedonthephone,thereweresomedetailsasbelow.1)2)3)Pleaseconfirmbyreturnearlierconvenience.Wewilldoeverythingaccordingtoyourrequest.Thanks&bestregards询问CAD确认信息
12、HiTrupti,Beworthwaiting.EnclosedwehandyoutheCAD.Pleasereviewitandapprovaltogoahead.1).PleasenoteyourSizeChartforRoundMissedDia.MMsize1.0,theCADshowsthatseveralstylesneeddiamonds1.0mm.2).Pleasenotethenumberofdiamondschangedinmanystyles.PleasenotethestyleNO.RGR19101,NO.RGR19102,ourCADshowsthatthetwost
13、ylesinwhitecolor.However,thesketchshowsinyellowcolor.Pleaseconfirmwhatcoloryouneedin14K.4).Pleasenotethefivestyleswhichneed2tone,allcastedin10kw+10KR(pinkgold),OK?Seekingformoreinformationandfeedbacks.Thanks®ardsDebbyAfterconfirmingwithourcolleaguewhoinchargeofthisparcelshipon29thJun.Ifindisourfa
14、ultthatweinputthewrongvalueonthefedexssheet,thatisthereasonwhythebillishigh.PleasecontractlocalFedexinUS,andletusknowwhatproofwecanoffertocorrectthemistake.Wewillsparenoeffortstohelpyoureducetheloss.Yourkindlyunderstandingwillbemostappreciated.Forthisdesign,kindlypleaseoffermethecenterstonesizeorwec
15、annotachievedtodesignitforyou.Pleaseadviseandthanks.SeeattachedCADforEAR1023Ihadsentbefore,thegoldweightismoreclosetothefinalweight.Wecouldnotgetanexactweightbaseonthedrawing,butquoteinestimate.Kindlypleaseunderstandthesame.Inordertopreventsamethingshappen,howaboutupdatingtheestimateafterwefinishedt
16、heCADfromnowon?询问石形DearTrupti,Wellnotedaboutthis.WecanfillthefinalBOMbythechart.PleasegiveyourownformatoffinalBOMtous.Belowaresomethingconfusedthatneedclarify.TaperBaguelTAPERhasatleast3lengthofaside.Seeattachment.AndyoursizechartONLYshows1lengthofit.BUGGETisstraightbaguett,right?Italsohas2lengthofa
17、side.ThewordsWT-PAE,WPC-BD,WBG-AEmeanstherangeofdifferentdiamondsweight,right?Lookforwardtoyourreplyearlierconvenience.BestregardsDebby询问是否需要拍照DearTrupti,Wewilltakephotosaftertheringsdone.Attachedthreephotographing,pleasechooseonethatyoufancy.Oryouneedaddotheraspectstakenapicture,pleasedonthesitatet
18、oletmeknow.Lookforwardtoyourreply.RegardsDebby询问是否需要字印及要求DearTrupti,Doyouneedlaser14KorotherLOGOinshank?Ifyes,tellmeexactplace.Anyrequire,pleasedonhetsitatetoletmeknow.Thanks&RegardsDebbyWouldyoupleasesendmeacopyofyourringcataloguewithdetailsofyourpricesandpaymentterms?回复客人对价格过高的抱怨Dearxxx,Iamgladtoh
19、earfromyou,andmuchconcernedaboutyourrequirementintheletter.Regardingourlastquotation,youconsiderthepricetobehighforyou.Idothinkitisthecommonissuewefacecurrently.Asyouknow,thepriceofrawmaterialgoesupbeyondourpredict.Weareproceedingtoimprovecrafttolowerthecosteffectively.Themarketgoesbigfortheseproduc
20、tsdaybyday.Mostclientshaveurgedustocompletetheirordersinspiteofhighprice.Theyallagreethattheseproductsareofmostpotentialhighprofitsinthenearfuture.Providedweoffer30%discounttoyou,couldyouliketodoubleyourvolume?Ifnot,Iwouldliketokickoff10%pricetostartaninitialfriendlycooperationbetweenus.Yourfurtherc
21、ommentishighlyappreciated.Yourstruly,DearAmol,Thanksforyourneworders.Attachedisgoldadvancesheet.Weneedabouttwoweekstodothemafterwereceivegoldadvanceanddiamondsfromyou.DearAmol,Thanksforyourneworders.Weneedabout2weekstodothemafterourSF-Guangzhoucompanyreceivesgoldadvanceanddiamondsfromyou.Iwillsendyo
22、uthegoldadvancesheetassoonasourcolleaguesworkedout.Pleasenotethatwehavecastthem,ifyouchangethemtobrassandCZnow,weneedtochargethegoldlossandlaborandresin,andweneedtoredoresinagain.DearNitin,Pleasefindattachedsheets.IlistthediamondrequirementofPO#121122andthestockofPO#121087.Mycolleagueindiamonddepart
23、mentthinkthequalityofextraofPO#121087isuptoSI2.IfyouthinkitisoktousethemforPO#121122.Itonlycancovertwosizescompletely,soyouneedtosendthediamondstouswhatIdontmarkitinbluecolortous.Pleasecheck.AsthestockofPO#121087yousendtousarenotcovertheneedofallsizeofPO#121122,soIsuggestyoushipalldiamondsofPO#12112
24、2tousandsendlessextraforPO#121122.HiNitin,Ok.Whenwecangetthebalance?Afterwegetyourdiamond,wecanset.ThedataIhighlyinbluewascanbecoveredbyyourstock,youneedtosendtheresttous.DearAmol,Mycolleagueindiamonddepartmenttoldmebelowproblemofmemo#44376,pleasecorrecttheminyoursystemandsendreplacementsoon.Sr.#22p
25、csof7sievesizelacks,and2pcsof4.5sievesizemore.Sr.#4Itwrites68pcsonyourbagbutwereceive67pcs,lacks1pcof0.005.Also,26pcsof0.9mmbiggernow,upto1.0mm,weneedreplacementsoon.DearNitin,Pleasefindattachedsheets.IlistthediamondrequirementofPO#121122andthestockofPO#121087.Mycolleagueindiamonddepartmentthinktheq
26、ualityofextraofPO#121087isuptoSI2.IfyouthinkitisoktousethemforPO#121122.Itonlycancovertwosizescompletely,soyouneedtosendthediamondstouswhatIdontmarkitinbluecolortous.Pleasecheck.AsthestockofPO#121087yousendtousarenotcovertheneedofallsizeofPO#121122,soIsuggestyoushipalldiamondsofPO#121122tousandsendl
27、essextraforPO#121122.DearNitin,Weshipped45pcsofgoodstoyoubyFedExonJuly31st.Thetrackingnumberis800239826650.Thereare17pcsofnewsamples.AttachedareinvoiceinExcelformatandcostsheets.Iwillsendotherdocumentsforthisshipmenttoyoulater.DearWendy,AsItoldyou,nostonereceivedfromyoursideuntillastFriday,andyoulet
28、meshipitoutwithoutstone,soweshippedittoyouonlastFridaymorning.PleasechecktheemailIsentyoujustnow,thatswithtrackingnumber,andyourcolleaguehasreceivedthering.DearBob,Almostallarewithlittlechiporscratchesonsurface,edgeandbottom,ifwecantsetthem,almostnonecanbeused.PertheQCstandardyougaveusbefore.Ithinky
29、ourcustomeronlydonatcceptcolorstonewitheyevisiblescratchesoracradedfacetjunctions,right?Nowthelittlechiporscratcheswecanseethembyloopbutcantseethemclearlybynakedeye.Ifyoudontacceptit,cantwepolishthestonesalittle?Ifweneedtoshipallbacktoyou,andwerenotsuewhenwecangetthemagain.Also,thesettersayweneedtos
30、etcenterstonebeforesettingdiamond,sonowtheimportancethingisthecenter,alsoexperiencesettertoldmethatcolorstoneiseasytoscratchesafterhesetit,likeduringthepolishorotherprocedure.Ifwesetitanditscratcheslater,thenyoudontacceptit,wecanttakethecenteroutagain,onlycanhammerittobroken.Ithinkitisawaste,wereall
31、yneedyourspecificdescriptiononhowchiporscratchesonsurfacearoundthestoneyoucanacceptsoon.BTW,wehavesetabout15pcsonlastSaturday,andnowwestopeverythingforwedontknowhowchipandscratchesyoucanorcantaccept.Hopetohearfromyousoon.Anotherthing,wecanrteturnanystonestoyouimmediatelyforcustomsofficesproblem-comp
32、uterupdated,thesoonestwecanshipisonthisFriday.DearPaula,Percurrentproductionstatus,IthinkwecanshipitonAug.15thor16th,thenyouwillgetitonAug.18thDearPaula,Toavoidmistake,wewouldliketoconfirmthemeasurewayandtolerancewithyou.DoyouwantAorBringsizemeasurestandardasattachment?Doyouaccept+/-1/8or+/-1/4rings
33、izetolerance?DearNitin,WehaveshippedthegoodstoyoubyMALCA-AMIT(FedEx)onAugust10th.Thetracking#is.Pleaseconfirmthesameonreceipt.HiVishal:Weareracingagainsttheclock.Ourguyshavebeenworkingovertimethesedays.Tomorrow(Aug.17)wewillshipfirstbatchofgoodsout.IwillgiveyoudetailwithPO&Styleperourdeliveryschedul
34、etomorrowforsure!HiVishal:PlsseedetaillistwithPO,style#,currentstatusandshipdatefor1082pcsofTopPriority(peryourlist,thereareonly1082pcs,not1098pcs)Todayweship132pcstoyou.Asthestatusissubjecttochangefromtimetotime,maybeQtyofeachshipmentwillbelittlebitdefferent.Anyupdated,willkeepyoupostedatthefirstmoment.DearJon,Ok.ButweonlycanreturnthemtoyouonWednesday,asthegoodswesenttoHKyesterdaynow
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