提升领导力量

1、Corporate Leadership:Increasing the Leadership Bench Strength 提升領導力量1Emerson Corporate Overview艾 默 生 公 司 概 况 Founded in 1890成立于1890年Head-quartered in St Louis, Missouri, USA总部设于美国密苏里州圣路易斯市 Global product and market leadership全球市场和技术领导者Record of consistent long-term performance持续长期业绩纪录Global sales of

2、 US$13.8b in 20022002年总销售額达138亿美元More than 110,000 employees worldwide全球员工超过十一万名Over 60 industry-leading divisions located inover 300 manufacturing locations in 150 countries超过60家业界翘楚的子公司超过300个生产基地，分布于世界150多个国 St. Louis headquarters圣路易斯总部2“2003 Fortunes Worlds Most Admired Companies” Emerson named G

3、lobal Top 50 All Star Global Electronics 1. GE2. Sony3. EmersonUS Electronics1. GE2. EmersonOverall rank 全球排名 : #47Industry rank 全球电子业排名: #3 global9 rating categories 评选标准：social responsibility 社会责任感innovation 革新度long-term investment value 长期投资价值use of corporate assets 公司资产运用employee talent 员工素质fina

4、ncial soundness 财政状况quality of management 管理质量quality of products/services 产品和服务质量global business acumen 全球商务敏锐度艾默生名列 2003财富“全球最受讚赏的公司”全明星企业全球 50 强32002 Sales by Business Group2002 年 销 售 之 业 务 范 畴 分 布Electronics & Telecommunications电 子 及 电 信17%Process Control过 程 控 制 24%HVAC供暖、制冷及 空调 17%Appliance & T

5、ools 家 电 和 工 具 24%( US $13.8 Billion in Total 总 额 达 138 亿 美 元 )Industrial Automation工 业 自 动 化 18%4Appliance & Tools#1 Fractional Motors#2 Appliance Components#1 Storage Solutions#1 Waste Disposers#1 Plumbing Tools家电及工具Industrial Automation#1 Alternators#1 Motors工业自动化Process Control#1 Control Valves#

6、1 Measurement Devices#2 Systems & Solutions过 程 控 制Electronics & Telecom#1 AC & DC Power Systems#1 OEM Embedded Power#1 Precision Climate Systems#1 Fiber Optic Conduit电子及电信 #1 Compressors供暖、通风及空调H V A CGlobal Market and Technology Leadership全 球 市 场 和 技 术 领 导 者5Emerson China Overview艾 默 生 中 国 概 况 Star

7、ted doing business in China in late 1970s七 十 年 代 末 开 始 发 展 中 国 业 务 China is Emersons biggest business partner in Asia中 国 是 艾 默 生 在 亚 洲 的 最 大 商 务 伙 伴Second only to U.S. in sales in 0202 年 销 售 額 仅 次 于 美 国Current Infrastructure: 基 本 建 设 27 manufacturing operations in 10 locations 27 家 工 厂 在 10 个 地 点 9

8、joint ventures, 21 wholly-owned 9 家 合 资 公 司， 21 家 全 资 公 司 More than 12,000 employees一 万 二 千 多 名 员 工 6Leadership Development is Strategically Imperative領導能力的發展是公司必要的戰略Ensure to have a sufficient pipeline of leadership talents with the necessary competencies to support companys strategy Supply 從供應方面確保

9、擁有足夠的領導人才并具有實踐公司發展戰略所需的能力 Develop and control the leadership quality to increase our competitive advantage Quality 從質量方面發展和控制領導人才的素質以增強我們的競爭優勢 Communicate and strengthen the shared value of Emerson交流和強化艾默生共同的價值觀7Building Emerson Leadership Platform建立艾默生領導平台Identification發掘人才Assessment人才評估Leadership

10、Development & Mentoring領導能力發展和指導Evaluation項目評估Organization Review 組織測評360 Feedback 360 反饋Climate Survey 組織氣氛調查Psyche-test 性格測試360 Feedback 360反饋Climate Survey組織氣氛調查Turnover Rate of High Pots 高潛質員工之流失率Replacement rate from internal candidates 員工填補空缺的比率Feedback to Management向管理層反饋PUMPINTALENT吸納人才360 F

11、eedbackClimate SurveyPersonal VisionMentoringAction Learning ProjectsMentoring / coachingStretching Job AssignmentEmerson Leadership ForumDevelopment Curriculum8Pump in Talent 吸納人才Expand the MBA program to bring in steady stream of the best college and MBA graduates to prepare for the future growth

12、應持續穩定地從一流大學中招聘大學的畢業生或MBA為未來的企業發展做準備Hunt for talent continuously; not just recruit for vacant positions 應持續不斷地尋求人才而不是仅仅在有職位空缺時才進行招聘CEIBS (SH) 中歐國際工商學院 (上海)Jiao Tong University (SH) 上海交通大學 (上海) Tsinghua University (BJ) 清華大學(北京)UST (HK) 香港科技大學 (香港)Current目前FY 03 & Onward 2003財年及以後Tsinghua University (B

13、J) 清華大學(北京) CEIBS (SH) 中歐國際工商學院 (上海)Jiao Tong University (SH) 上海交通大學(上海)Zhong Shan University/ South China Polytechnics (GZ) 中山大學 / 華南理工大學 (廣州)Xian Jiao Tong University (Xian) 西安交通大學 (西安)UST (HK )香港科技大學 (香港)National University of Singapore / INSEAD (Singapore) 新加坡國家大學 / INSEAD (新加坡）Indian Institute

14、of Management (India 印度) 9Corporate MBA Development Program總公司為新聘 MBA 的發展項目 Participate if and when available提供參與機會Networking網絡Corporate & Division Planning Conference總部及分公司規劃會議China GM Meeting中國總經理會議Leadership Forum領導人論壇Other Functional Conferences其他職能部門會議Functional Exposure各部門運作1 year 1 年Annual Ga

15、thering with Senior Executives與高層管理人員的年度聚會The attachment duration can be flexible depending on the employees aspiration, background and potential career move外派期限可以根據員工的意願、背景和職業發展潛力靈活制定Corporate Attachment in HK (3 mths) 派至香港總公司(個月)Planning 公司規劃Logistics/ Procurement物流 / 採購Corporate Communication企業傳訊

16、Division Attachment in Asia (6 mths) 派至分公司(個月)Marketing & Sales / Operations 市場營銷和銷售 /營運+Division Attachment in US HQ (Optional) (2 mths)派至分公司總部(個月) Finance/Factory / Marketing/Planning財務 / 生產 / 市場營銷 / 計劃Mentoring導師10Building Emerson Leadership Platform建立艾默生領導平台Identification發掘人才Assessment人才評估Leader

17、ship Development & Mentoring領導能力發展和指導Evaluation項目評估Organization Review 組織測評360 Feedback 360 反饋Climate Survey 組織氣氛調查Psyche-test 性格測試360 Feedback 360反饋Climate Survey組織氣氛調查Turnover Rate of High Pots 高潛質員工之流失率Replacement rate from internal candidates 員工填補空缺的比率Feedback to Management向管理層反饋PUMPINTALENT吸納人才

18、360 FeedbackClimate SurveyPersonal VisionMentoringAction Learning ProjectsMentoring / coachingStretching Job AssignmentEmerson Leadership ForumDevelopment Curriculum11Purpose目的Assess Organization capability, identify potential leaders, and develop their competency levels to support the fast expansio

19、n and M&A programs in Asia.這項目評估公司組織的能力, 發掘有潜質領袖及發展他們之能力水平以配合分公司在亞洲地區之快速增長和合拼項目Provide planned and systematic career management process to the high potentials. 為高潛質者提供有計劃及有系統職業管理過程Enhance the loyalty to the company and provide better employment opportunity to the employees. 加強員工對公司的忠誠及提供更佳之工作機會 Orga

20、nization Review組織測評12OCTNOVDECJANFEBMARAPRMAYJUNJULAUGSEPCORPORATE PRE-PLANNING CONFERENCECORPORATE PLANNING CONFERENCE總公司年度規劃會議ASIAN & EUROPEAN CORP.PLANNING CONFERENCE亞歐地區總公司年度規劃會議ORGREVIEW組織測評會議FUNCTIONALCONFERENCE周期性的部門會議FUNCTIONALCONFERENCETECHNOLOGY CONFERENCES科技檢討會議DIVISIONPROFITABILITYREVIEW

21、S & GROWTH CONFERENCES分公司盈利檢討會議及分公司業務增長會議STRATEGY REVIEWS策略檢討會議FINANCIAL REVIEWS財政檢討會議 PRESCOUNCIL總裁政務會 PRESCOUNCIL總裁政務會 FINREVIEW財務審核 PRESCOUNCIL總裁政務會Division Board月度分公司董 事局會議OCE Meeting首席執行官辦公室會議Organization Review組織測評ORGREVIEW組織測評會議ORGREVIEW組織測評會議FUNCTIONALCONFERENCE周期性的部門會議FUNCTIONALCONFERENCE周期

22、性的部門會議13A half-day meeting with each division on human resources issues, organization development, high potentials list and their movement. 與分公司的半天會議,討淪有關人力資源問題，組織發展，极具潜能員工和內部變動 Organization Review組織測評AgendaCurrent Organization Chart 现年的组织结构会议Changes Since Previous Review 与上年度不同等改变Major Issues for N

23、ext 12 Months 未来十二個月的主要事务Organization Planning Charts 组织计划圖表“Color-Me-Green” Chart 图表High Potential List 高潛質者名单Organization to support manufacturing, E-business, and/or service initiative in the region支援生产及电子商贸的组织Expatriate plan vs development of local managers 外国雇员计划及本地经理发展14Color-me-Green Chart 圖表

24、151. Position Title （职务名称）Incumbent Manager（在职经理）Incumbents Years Of Service （服务年限）4. Incumbents Total Comp Rate （总体收入）5. Incumbents Performance （业绩）(See Coding)Incumbents Cooperation Rating （协作能力评级）(See Coding)7. Incumbents Potential (See Coding) （潜力）8. Replacements Years Service （该职务替补的工作年限）9. Rep

25、lacements Name （替补名称）10. Degree Of Readiness （替补准备程度）11. Replacements Comp. Rate （替补的总体收入）1Color-me-Green Chart圖表16Emerson Leadership Competency艾默生的领导職能Think Strategically 有战略性思维Analyze Issues 能分析问题Drive for Results 努力争取成果Provide Leadership 展示领导才干Foster Teamwork 倡導团队合作精神Build Relationships 建立良好的关系De

26、velop People 辅助他人成长Common Characteristics共同特徵17Color-me-Green Chart 圖表(1) Outstanding 傑出表現 Awarded only to those managers who have made significant, easily recognizable contribution; performance so clearly outstanding as to be obvious to all. Results obtained far in excess of the requirements and in

27、dicate early promotion potential. Rating must be supported with specifics.Note : A “good” manager may have an outstanding year and be rated “outstanding”. However, the manager whose performance exceeds requirements but does not make a “significant” contribution should be rated “commendable”.(2)Comme

28、ndable 值得嘉許Performance exceeds expectations. Employees day-to-day performance “excellent”, but no special contribution can be cited.(3)Competent 有能力Performance completely satisfactory and sufficient in every respect. Meets all end results expected of a seasoned and well-qualified employee.(4)Adequat

29、e可接受Results not yet completely meeting requirements of all objectives. Results fall somewhat below expected levels of accomplishment. Need for further development recognizable, but progress clearly evident.(5)Needs Improvement 有待改進Unacceptable performance. Results noticeably below the expected level

30、; may have to be replaced if no major improvement.(6)New in Position 新增職位No evaluation.Performance Coding 业绩评级 (Number 5)(Orange/Gold)(Green)(Blue)(Yellow)(Red)(White)18(1) Outstanding 傑出 Qualifications for advancing to high-level (executive) position - high performance(2)Exceeds Expectations 高於期望Cl

31、ear potential for advancing to high-level position or for substantially increased responsibilities at present level(3) Some Potential 有潛質Potential to handle expanded responsibilities at present level and perhaps one level higher.(4)Limited Potential 有限度的潛能At or near capacity in present position or l

32、imited due to personal factors.(5)Not Promotable 不考慮提升Below average potential(6)New in Position 新增職位 No evaluation. Potential Appraisal 潜力的评级(1) Reading Replacement 預備替補Within 30 days (nominal orientation)(2)Pending Replacement 等待替補Within 1 year (after specific experience in select areas)(3) Future

33、Replacement 將來替補Within 3 years (after specific experience or development)Degree of Readiness Coding (Number 10)替補的等级(Orange/Gold)(Green)(Blue)(Yellow)(Red)(White)Color-me-Green Chart 圖表19Career Development 事業發展No longer a fixed path in a structured career ladder 沒有固定路徑的事業發展階梯EnrichmentLateralRotatio

34、nRelocation纵向调Vertical20Across Functions跨職能Across Countries跨國家Across Divisions跨分公司Establish and maintain the database of the high potential employees in Asia 建立及維持亞洲地區之高潛質員工名單的內容Facilitate the employee movement/promotion in Emerson platform配合及推動員工在艾默生公司裹之調動和晉升Career Development 事業發展21Building Emerso

35、n Leadership Platform建立艾默生領導平台Identification發掘人才Assessment人才評估Leadership Development & Mentoring領導能力發展和指導Evaluation項目評估Organization Review 組織測評360 Feedback 360 反饋Climate Survey 組織氣氛調查Psyche-test 性格測試360 Feedback 360反饋Climate Survey組織氣氛調查Turnover Rate of High Pots 高潛質員工之流失率Replacement rate from inter

36、nal candidates 員工填補空缺的比率Feedback to Management向管理層反饋PUMPINTALENT吸納人才360 FeedbackClimate SurveyPersonal VisionMentoringAction Learning ProjectsMentoring / coachingStretching Job AssignmentEmerson Leadership ForumDevelopment Curriculum22Building Emerson Leadership Platform建立艾默生領導平台Identification發掘人才As

37、sessment人才評估Leadership Development & Mentoring領導能力發展和指導Evaluation項目評估Organization Review 組織測評360 Feedback 360 反饋Climate Survey 組織氣氛調查Psyche-test 性格測試360 Feedback 360反饋Climate Survey組織氣氛調查Turnover Rate of High Pots 高潛質員工之流失率Replacement rate from internal candidates 員工填補空缺的比率Feedback to Management向管理層

38、反饋PUMPINTALENT吸納人才360 FeedbackClimate SurveyPersonal VisionMentoringAction Learning ProjectsMentoring / coachingStretching Job AssignmentEmerson Leadership ForumDevelopment Curriculum23Development means stretching 培養員工就是提供擴大的職務以增強其能力Keep the learning curve steep 加速學習步伐Provide exposure across functio

39、ns and divisions 在分公司間提供不同職能部門的工作以擴闊閱歷 Strong support to facilitate the movement of high potentials across divisions 大力支持分公司間職位的調動The development needs of high potentials are factored into decision of deployment 高潛質人才的發展需求應為人員調配的考慮因素Stretching Job Assignment工作任務延伸Development & Mentoring發展與指導24High P

40、otential employees can participate voluntarily高潛質員工可自願參加導師計劃Capitalize on successful experiences of our executives 學習主管人員的成功經驗Establish a mentoring contract 簽訂一個指導合同Develop individual development plan 制訂個人發展計劃The only agenda for the mentor is to help participant success 導師唯一的目標就是輔助學員成功Strengthen the

41、 coaching skill of management and cultivate the coaching culture in the organization 增強管理層的輔導技巧和建立組織的輔導文化Mentoring / Coaching指導 / 輔導Development & Mentoring發展與指導25Personal Development个人发展Individual Development Plan 个人发展计划Emerson Specific艾默生特色CEIBS Curriculum中欧国际工商学院课程Personal Coaching个人導師Mentoring 指导

42、Emerson Executive Briefing 艾默生主管人员简报Management & Organizations 管理与组织Marketing & Strategy 市场营销与战略Production & Operations 生产与运营Finance & Accounting 财务与会计Project Management 项目管理Business Simulation 业务模拟Development Curriculum发展课程 Partner with CEIBS 與上海中歐國際工商學院合作 6-module program of 3 days each 课程分为6个模块，每

43、个模块3天26Emerson Leadership Forum艾默生領導人論壇Annually update of Emerson business strategy and challenge 每年最新的艾默生經營戰略和挑戰Division experience sharing 部門經驗分享Network with other divisions 與其他部門聯網Provide senior executives with exposure to the up-and-comers 讓優秀員工有機會與高級管理層接觸 Communicate and strengthen the shared v

44、alue and objectives and develop commitment 交流和強化共同的價值和目標使他們對艾默生忠心耿耿 Development & Mentoring發展與指導27Action-driven project 以行動為導向的項目Division sponsors the project and define the issue and mission. A real problem and important business initiatives 分公司贊助該項目并決定論題和目標。這是一個真正的難題也是重要的商業策略5-6 “A Player” from different divisions and functions to address the cross functional integrated project 來自不同職能部門的5-6 位高潛質員工共同參與一個跨部門的項目Result to be presented to Senior Executives 向高級管理層滙報其結論E.g. New Business Options; Process Migration from one country to another; Process b