品质管理-失效模式分析图标模式

1、Job ImprovementJoint Quality Resource(JQR)JQRT 各階層職責1.JQP*1 Joint Quality Plant (廠長):支持及推動所有JQR活動.2.JQM*1 Joint Quality Manager: 一般由品保經理擔任,負責整個制度規劃,督導,評 核等工作.3.JQE*2 Joint Quality Engineer: 為品質資訊窗口,提供品質報告,改善報告,收集旭基 品質資料,品質改善的內部確認,執行內部品質系統 稽核, 並追蹤改善進度.4.JQT Joint Quality Taskforce: 品質專案小組 (1).由工程,品管,

2、制造,采購,倉庫組成; (2).分析問題存在根源; (3).改進,監督相關部門或人員; (4). 計劃,實施及評估持續不斷改進,以達品質目標;5.Joint Quality Inspector (1).需經旭基IQC訓練合格后給予上崗証; (2).名單不能隨意更換,協力廠商及旭基將列為管制.Quarterly Business Review(QBR )TemplateNeatness ControlWarehouse ManagementQuality PaysMobilizationDesign to qualityas core processZero defectProduction a

3、score processStrategy and organization Quality Pays 1 Top management involvement 2 Quality objectives 3 QA as consultant 4 Flat hierarchies 5 Preventive focus 6 Self-checking by workers 7 Projects with suppliers 8 Preventive QA tools 9 Controlled R&D volume10 Involvement with customer11 Decision-mak

4、ing authority12 Problem-solving by shop floor workers13 Operationalized objectives14 Self-managing teams15 Worker satisfactionLevers of quality management Level I Level II Level III Level IV Weaknesses AverageStrengths Key leversConstantly improvingManagement of key leversQuality PaysFour levers of

5、qualityQualityassurance Production,qualityassurance (QA)Production,quality assurance,R&D, purchasingAll functions,customers,suppliersParticipating functionsInsufficient / wronguse of QA tools SPC, audits,quality circles,Poka-Yoke,some use ofFMEAProcess-FMEA,product-FMEA,design ofexperiments,design r

6、eview,failure treeanalysisQFD, designreview withCustomer / supplier,customer surveys,employee surveysMethods (added from Level II onwards) Quality through inspection Little quality consciousness and know-how Improvement in production process Start of worker involvement Process capability and manufac

7、turability in development Supplier integration End customer orientation and superior products Cultural realignmentCharacteristicsLevel IInspectionLevel IIQualityassuranceLevel IIIPreventionLevel IVPerfectionTop performance in quality managementQuality PaysMoving from level I inspection to level II q

8、uality assuranceStrategy and organizationInspectionI Quality objectives for production units Focus increase in process capabilityCore processes Capturing and analysing production-related quality data Introduction of SPC for all important processes Shift of quality inspection to operative levelMobili

9、zation Increase in quality consciousness Training in quality topicsQuality assuranceIIPreventionIIIPerfectionIVQuality PaysMoving from level II quality assurance to level III preventionStrategy and organizationInspectionI Quality objectives for R&D Quality objectives for purchasingCore processes Use

10、 of preventive QA tools Delegation of quality tasks to functional area, central QA department as consultant Supplier integration Simultaneous engineering interfunctional teams Mobilization job rotation (between R&D and production, within production) Expansion of quality circles / suggestion schemeQu

11、ality assuranceIIPreventionIIIPerfectionIVQuality PaysMoving from level III prevention to level IV preventionStrategy and organizationInspectionI Perfection objectives-e.g.,Zero defects Design to quality objectives: superior product / service Quality objectives for all functional areas and levelsCor

12、e processes Aiming for maximum share in R&D volume Integration of suppliers and customers in own development process Cross-functional teamwork during the development process Marking department to observe the end customer Mobilization Decision-marking and problem-solving authority for workers Interdi

13、sciplinary training for engineeringQuality assuranceIIPreventionPerfectionIVIIIQuality PaysIntensive use of QA tools in the development processQuality function deploymentProduct FMEAProcess FMEAFailure tree analysis (FTA)Design of experimentsDesign reviewSPCQuality circlesProduct auditSystem audit10010045879083958571285027623390968955625High quality companies% of companiesTop Quality toolsDevelopmentprocessProductionprocessMain areaOf applicationLow quality companies质量系统推荐太友科技质量控制系统产品系列 数据采集数据分析控制/反馈集成/分析MiniData-RTMiniDataMini-SPCTYSPC企业版自动在线监控简单易学,实用帮助快速实施SPC,