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1、管理师复习资料单项选择1. Executives or managers who coach, advise, and encourage employees of lesser rank are called .A. protgsB. teachersC. mentorsD. role modelsE. the HR managers preferences有一些管理者和经理,他们对下属知道、建议、鼓励,这些管理者和经理称为导师2. As an appraiser, you should try to do all of the following except .A. minimize c
2、riticismB. change the person, not the behaviorC. focus on solving problemsD. be supportive如果你是一个绩效评估者,你应该做下面的所有事情,除了:改变某个员工,而不改变他的行为。3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .A. social and business etiquett
3、eB. cultural values and prioritiesC. political structure and current playersD. cultural trends对于那些跨国工作的员工,他们应该尽可能多地了解东道国的一下特征,除了一点:文化趋势。4. Questions contained in structured job interviews should be based on .A. job analysisB. job designC. job specializationD. job utilization结构化面试中的问题应该来源于:工作分析。5. Ou
4、tplacement services are .A.useful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC.rarely given to executive employeesD.vital parts of any career management system再就业服务被设计用来帮助那些被终止雇佣关系的员工再找到份工作。6. Which of the following is not a core skill
5、that is critical for success abroad? .A. physical fitness and mental maturityB. effective delegatory skillsC. prudent decision-making skillsD. cultural adaptability要成功地在海外工作,员工需要很多关键核心技能,下面哪一个不属于其中之一:有效的管理技能。7. If your primary objective for a performance appraisal is to give employees developmental
6、feedback, which of the following appraisal methods should you use? .A. trait methodB. results methodC. behavior methodD. attitudinal method如果你实施一次绩效评估的主要目的是给与员工开发性的反馈,那么你应该使用哪一种绩效评估方法:基于行为的方法。8. Compensation programs that compensate employees for the knowledge they possess are known as .A. skill-bas
7、ed pay plansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans根据员工掌握的知识向员工发放薪酬的薪酬体系称为“以技能为基础的薪酬体系”。9. To implement a successful program in basic and remedial training, managers should do all of the following except .A.explain to employees why training will help them i
8、n their jobsB.use a classroom-oriented approach so employees learn by lecturesC.provide feedback on employees progressD.relate the training to the employees goals为了实施一次对员工的行为和绩效有帮助的培训,管理者们要做下面的事情,除了:实施课堂培训,让员工通过接受授课来学习。10. Which of the following is not true of self-ratings of performance? .A. They a
9、re beneficial when managers seek to increase the employees involvement in the review processB. Critics argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may hav
10、e对于员工自我评估,下面那个说法是错误的:“员工自评”没有其他评价来源的偏差。11. Performance appraisal methods can be broadly classified as either , , or approaches.A. trait, behavioral, judgmentalB. trait, behavioral, resultsC. behavioral, judgmental, resultsD. behavioral, judgmental, attitudinal绩效评估方法可以大致分类为:特征法、行为法、结果法。12.The area fr
11、om which employers obtain certain types of workers from within the organization is known as the .A. internal labor marketB. regional labor marketC. recruiting areaD. external labor market雇主从组织内部招聘员工,这种招聘来源称为:内部劳动力市场。13. Coaching is a technique that can be used to develop individual skills, knowledge
12、, and attitudes.教练式培训是一种在职培训,可以用来开发员工的技能、知识、态度A. on-the-jobB. off-the-jobC. web-based trainingD.classroom training14. The primary reason why organizations train new employees is to .A.increase their knowledge, skill, and ability levelB.help trainees achieve personal career goalsC.comply with governm
13、ent regulationsD.improve the work environment组织培训新员工最主要的目的是:增加他们的知识、技能、能力水平。15. The HR department in an overseas unit must be particularly responsive to all of the following environments except .A. political B. culturalC. technologicalD. legal在一个跨国单位的人力资源部,应该对下面环境特别敏感,除了:技术环境。16. Which of the follow
14、ing is not a primary impact that technology has had on HRM? .A. It has altered the methods of collecting employment information.B. It has speed up the processing of employment data.C. It has diminished the role of supervisors in managing employees.D. It has improved the processes of internal and ext
15、ernal communications.技术对人力资源管理带来了很多影响,下面那一个不属于其中之一:技术减弱了主管管理下属的角色。17. Which management group has primary responsibility for the development of disciplinary policies and procedures? .A. the legal departmentB. top-level managementC. the HR departmentD. middle management哪一个管理团队对于开发纪律性的政策和流程有主要的责任:人力资源部
16、。18. To create a more flexible pool of employees, managers might most likely .A. rely on job-based pay structuresB. rely on skill-based pay structuresC. implement a gainsharing incentive systemD. implement an employee stock ownership plan为了打造更灵活的员工团队,管理者们应该依靠以技能为基础德薪酬体系。19. Which of the following do
17、es not alter the nature of jobs and the requirements of individuals needed to successfully perform these jobs? .A. downsizingB. adoption of teamsC. stable growth in product demandD. global change下面那一项没有改变工作的本质以及对于成功完成工作对于员工的要求:平稳增长的对与产品的需求。20. Wage survey data will normally be collected with the use
18、 of .A. low-rated jobsB. key jobsC. high-rated jobsD. strategic jobs薪酬调查的数据经常通过分析关键岗位来获得21. When setting performance measures for incentive systems, we can say that the best measures are .A. quantitative, simple to understand, and show a clear relationship between output and rewardB. qualitative, fl
19、exible, and create competition between employeesC. those that allow employers to “ratchet up ” standards and base rewards on qualitative standardsD. those that reduce administrative costs, determine rewards based only on quantity, and reward only exceptional employees当我们为激励系统设定绩效标准是,最好的标准是:量化的、容易理解的
20、、在员工的表现和报酬之间有清晰关系的。22. To facilitate an egalitarian environment, which of the following HR practices should managers implement? .A. team-based trainingB. HRIS technologiesC. profit sharingD. team-based selection为了推动一种平均化的环境,管理者们要实施下面那一种操作:利润分享23. If a job analyst doubt the accuracy of information pr
21、ovided by employees, he or she should .A. challenge the employees with their false statementsB. report them to their supervisorsC. turn the task of job analysis over to someone with more HRM experienceD. obtain additional information from them or from their supervisors如果一个工作分析着对员工提供的信息准确性感到疑问,他可以向该员
22、工或其上级要求更详细的信息。24. Reasons for not hiring from within include all of the following except .A. motivational concernsB. lack of qualified internal candidatesC. a need for new ideasD. the risk of “employee cloning ”组织不愿意从内部招聘的员工包括以下因素,除了:激励性25. Executives or managers who coach, advise, and encourage emp
23、loyees of lesser rank are called .A. protgsB. teachersC. mentorsD. role models26. Which of the following is an example of a well-written performance standard? .A. Desk clerks are expected to check out approximately fifteen customers every half-hourB. Customer service representatives should be energe
24、tic and pleasant to customersC. Resident dorm advisers should be easily accessible to studentsD. Police should respond to a call within a short period of time下面那一个是比较理想的绩效标准:前台人员被要求每半个小时接待大约15个客户27. In the development of a factor comparison scale, key jobs are normally ranked against all of the foll
25、owing factors except .A. skillB. performanceC. mental effortD. responsibility为了开发因素比较量表,关键岗位要和一下一些因素进行比较,除了:绩效28. An incentive plan is more likely to succeed in an organization when all of the following are true except .A. employees morale is highB. employees believe they are being treated fairlyC.
26、there is harmony between employees and managementD. employees believe that incentive payment are deferred当我们坐到以下几点后,组织中的激励体系更容易实施成功,除了:员工认为他们的激励报酬会延期发放。29. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individuals apprais
27、als on information from .A. host-country evaluationsB. home-country evaluationsC. both home- and host-country evaluationsD. peer evaluations如果你为外派雇员开发绩效考核体系,那么你设计的考核标准要:基于东道国和母国的标准。30. Human capital of a firm include the following except .A. the knowledge of a firms workersB. skills of a firms worke
28、rsC. the expertise of a firms workersD. the behavior of a firms workers组织的人力资本不包括以下哪一点:员工的行为。31. In general, in recent years the role of people in a determining a firms competitive advantage has .A. decreased in importance in manufacturing firms but increased in service firmsB. increased in importan
29、ce in service firms but decreased in manufacturing firmsC. increased in importance in both service and manufacturing firmsD. decreased in importance in both service and manufacturing firms近几年,人们决定一家公司竞争优势的角色在制造业和服务业都增加了。32. Objectives accomplished through job analysis include all of the following ex
30、cept .A. establishing the job-relatedness of selection requirementsB. determining the relative worth of a jobC. eliminating discrepancies between internal wage rates and market ratesD. proving criteria for evaluating the performance of an employee通过工作分析,我们能达到以下目标,除了:减少内外部薪酬水平的差距。33. 360-degree feedb
31、ack might be used for the following except .A. personal developmentB. appraisalC. payD. recruitment360度反馈法可以用作以下场合,除了:招聘。34. Employees who are coached, advised, and encouraged by employers of greater rank are known as .A. fast-trackersB. organizational studentsC. mentorsD. protgs有些员工被上级培训、指导、建议,这些员工
32、称为被培训者。35. Which of the following isnt a form of performance-based compensation? .A. piece-rateB. profit-sharingC. minimum wageD. lump-sum bonuses下面那一个不是以绩效为基础的薪酬体系的一种形式:最低工资。36. Advantage of employee stock ownership plans (ESOPs)include all of the following except .A. employers are able to provide
33、retirement benefits to employees at a relatively low costB. the employees pensions are less vulnerable due to diversificationC. ESOPs can increase employees pride of ownershipD. ESOPs can provide an incentive for employees to increase productivity员工持股计划的报酬不包括下面那一点:由于多样化,员工的养老金缺点更少了。37. Lee, a new su
34、pervisor, wants to correctly document the poor performance of an employee. Which of the following would he not have to do? .A. perform a current performance appraisal of the employeeB. note the date, time, and location of the misconductC. record the consequences of the employees action on the work u
35、nitD. list the negative behavior exhibited by the employeeLee,一个新主管,主要要正确地记录下一个员工低下的绩效,下面那件事不用去做:对该员工现在绩效进行考评。38. All of the following benefits are realized by aligning employee rewards with performance except .A. employees will share the gains that result from any performance improvementB. employee
36、s will pursue outcomes that beneficial to themselvesC. employees will perceive a greater degree of fairnessD. employees may go out of their way to help the organization当组织把员工的报酬和绩效联系起来后可以带来以下好处,除了:员工会追求对其有利的结果。39. Staffing the organization, designing jobs and teams, developing skillful employees, id
37、entifying approaches for improving employee performance, and other “HRM” issues are duties typically reserved for .A. HR managersB. line managersC. HR and line managersD. top executives为组织配备人员、设计工作和团队、开发有技能的员工、找到提高员工绩效的方法、以及其他一些人力资源管理活动,这些都是人力资源经理和直线经理的责任。40. Job analysis is called the cornerstone o
38、f HRM because .A. the information obtained is proactiveB. it is the first job given to new HRM employeesC. the information it collects serve so many HRM functionsD. it is required by law工作分析被称为人力资源管理的基石,因为:工作分析收集到的信息服务于其他各大模块。41. During the selection procedure, an applicant may be rejected .A. after
39、 the preliminary interviewB. after completing the application blankC. after selection test results are receivedD. at any step in the procedure在甄选过程中,某个申请人可能在任何一环被拒绝。42. Which type of training allows students to get real-world experience in organizations while still receiving college credit? .A. vest
40、ibule trainingB. apprenticeship trainingC. internshipsD. college training下面哪种类型的培训能让学生获得现实世界工作的经验,又能获得学校的学分:实习。43. Self- appraisals are best for .A. administrative purposesB. developmental purposesC. promotional purposesD. regulatory purposes员工自评最好用做能力开发的目的。44. An employer wishing to set up the job
41、classification system of job evaluation would have to .A. establish a point plan to evaluate all jobsB. rank jobs according to the beliefs of committee membersC. describe job grades with increasing amount of responsibility, skill, knowledge, or abilityD. evaluate jobs with the use of a job evaluatio
42、n scale如果某个雇主希望建立工作评价的工作分析体系,它应该:对于不同岗位级别进行描述,附上不同的责任、技能、知识、能力。45. When a combination salary and commission plan is used to compensate sales employees, the percentage of cash compensation paid in commission is called .A. a bonusB. a lump-sum bonusC. an incentiveD. leverage当组织用底薪和佣金的方式来为销售人员发放薪酬时,佣金的
43、百分比称为:激励因素46. To enhance the degree of rareness in employee skill and abilities, organizations should develop competencies in their employees that .A. can be transferred to other organizationsB. can be duplicated C. provide generic skills that are widely valuedD. are not equally available in the lab
44、or market为了增加组织内容元技能和能力的稀有性,组织应该开发那些很难在劳动力市场上找到相同类型的技能。47. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .A. downsizing programsB. “headhunting” assistance programsC. outplacement a
45、ssistanceD. employee assistance programs(EAPs)有时组织会为那些被终止了雇佣关系的员工提供服务,帮助他们再找到份工作,这种服务称为再就业服务。48. Organizations like to hire older workers because .A. they have proven employment experienceB. they learn fasterC. they have better safety recordsD. they do not require medical benefits组织喜欢雇用更年长的员工,因为:他们有
46、可以借鉴的工作经验。49. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .A. task analysisB. organization analysisC. resource analysisD. skills analysis当我们决定要把培训重点放在哪里的时候,对于组织的目标、资源、环境的分析称为组织分析。50. While a career
47、 development program requires special processes and techniques, a basic requirement is .A. task analysisB. role modelingC. management supportD. a promotion policy当一个职业开发体系需要特殊的技术时,基本的要求是:管理层支持。51. The worth and compensation of a job should depend on all of the following except .A. the conditions and
48、 hazards under which the work is performedB. the skill and effort the job requiresC. the amount of responsibility involvedD. the gender of the employees一个岗位的价值和薪酬应该取决于以下因素,除了:岗位上工作的员工的性别。52. Regardless of the selection methods used, it is essential that the selection procedure be .A. lengthy and tho
49、roughB. quick and efficientC. reliable and validD. a positive experience for applicants不论我们用什么方式实施招聘,最关键的是招聘的流程:效度要高、信度要高。53. A supervisor who provides a continuing flow of instructions, comments, and suggestions to the subordinate is engaging in what type of on-the-job training? .A. case studyB. co
50、achingC. individual developmentD. role modeling某个主管为下属不断指导、建议、评语,那么这个主管正在实施哪种培训:教练式培训。54. Performance appraisal systems sometimes yield disappointing results for all of the following reasons except .A. lack of top-management supportB. rate biasC. use of the appraisal program for conflicting purposes
51、D. use of appraisal systems in validating job analysis绩效评估体系有时会产生出令人失望的结果,原因如下,但不包括:使用评价体系来验证工作分析的有效性。55. An employer wishing to raise the “real wages” of employees would have to .A. grant wage increases larger than the cost of livingB. reevaluate jobs in order to upgrade their worthC. pay employees
52、 on a pay-for-performance standardD. grant across-the -board wage increases雇主如果希望提升员工的“纯收入”,他应该:给员工的工资增长快于生活成本的增长。56. Disadvantages of profit sharing include all of the following except .A. because payments are made only once a year, they may lose their motivational valueB. plans may not pay off for
53、 several years in a rowC. effective profit sharing plans require a second HR programD. employee morale could drop during time periods after no bonus has been given利润分享的缺点包括以下几点,除了:有效的利润分享需要一个second hr program。57. All of the following as attributes of successful global managers has been identified ex
54、cept .A. ability to seize strategic opportunitiesB. sensitivity to issues of diversityC. interpersonal competencyD. capability to manage a highly centralized organization作为一个成功的全球化经理,因该具备以下素质,除了:有能力管理一个高度集权化的组织。58. To attain a sustainable competitive advantage through people, organizations should de
55、velop competencies in their employees that .A. are transferable to other organizationsB. can be duplicated C. provide generic skills that are widely valuedD. are designed around unique team processes为了通过员工来获得持续的竞争优势,组织应该开发围绕单一团队流程的能力。59. Which of the following is not an outcome of low salary budget?
56、 .A. increased turnoverB. increased employee outputC. the creation of a two-tier wage systemD. diminished employee output组织如果减低薪酬预算的话,下面哪种结果是不可能的:更高的员工表现60. Benefits of orientation programs frequently reported by employers include all of the following except .A. higher turnoverB. facilitation of learningC. improved employee moraleD. increased productivity
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