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1、CHAPTER 18 Measuring and Selling the Value of Logistics,a,18-2 b,Components of the Strategic Logistics Plan,Management overview Statement of the logistics objectives Description of the individual customer service, inventory, warehousing, order processing and transportation strategies Outline of the
2、major logistics program or operational plans Forecast Logistics financial statement Description of the business impact of the logistics strategy,18-3,Four Categories of Variables Must Be Identified,Customer service effectiveness Logistics efficiency Utilization of assets Competitive practices,18-4,M
3、aking Logistics Decisions,Corporate objectives and strategy Marketing objectives and strategy Supply chain objectives and strategy Customer service requirements,Make/buy Number/location/size of facilities Transport modes Degree of automation Facility layout/design Organization Supplier/customer link
4、age,Site selection Inventory deployment Carrier/vendor selection Systems capabilities Roles and responsibilities,Strategic,Structural,Functional,Operational,Operating policies Operating control rules Operating procedures Routing and scheduling,Logistics decisions are generally made hierarchically, b
5、ut in iterative manner.,Source: William C. Copacino, Andersen Consulting, 2000. All rights reserved by the author.,18-5,Logistics Strategy Integrates Eight Key Areas,18-6,Corresponding Questions Representing Each of the Key Areas,What are the service requirements for each customer segment? How can o
6、perational integration be achieved among the various supply chain members? What is the supply chain structure that best minimizes costs and provides competitive levels of service? What materials handling/storage technologies will facilitate attaining the service objectives with optimum levels of inv
7、estment in facilities and equipment?,a,18-7 a,Corresponding Questions Representing Each of the Key Areas (cont.),Are there opportunities to reduce transportation costs in both the short run and the long run? Can current inventory management procedures support more stringent service demands? What information technology is required to gain maximum efficiency in lo
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