剑桥商务英语中级课件

ObjectivesYouwillbeabletotalkaboutteamsandteamwork.

practisereadingforgistandspecificinformation.makeandchangearrangements.Unit1aTeamwork3VocabularyPreparationSpeaking---AssessingTeamsReading1“NolongerPolesapart”Exercises

Reading2“Arrangingacourse”SpeakingPracticeUnit1aTeamwork4VocabularyPreparationworktowardsacommonobjectiveshareinformationdifferentpointsofview(be)underpressuretoiletriesmajorbrandsalesdepartmentsalesstaffcompanycultureexpatriatemanagementconsultantmanagerialskills

朝同一个目标共享信息不同的观点有压力化妆品厂，清洁、化妆品公司销售部门销售人员主导品牌公司文化旅居海外的(a.);侨民（n.）管理顾问管理技能

5VocabularyPreparationcreativethinkingteambuildingeffectivemanagementstyleasurvivalcoursefoodandaccommodationprofileboardgamesimulationmarketingmaniagoforprofitbehindschedulesticktotheschedule

创新技能

团队建设有效的管理方式食宿简介，小传，概况营销激情追求利润董事会（管理层）竞赛游戏进度落后计划严格按照计划进行模拟训练生存技巧培训课程2.Doyouworkinagoodteam?Explainwhy/whynot?61.Whatmakesagoodteam?

SpeakingAssessingTeams3.Whatisimportantwhenassessingagoodteam?CooperationLeadershipContributionReferencetotheQuestionsRequirementsforsuccessfulteamwork:

themembersworktowardsacommonobjectivetheydiscussrolesandallocatethemtoteammemberstheyco-operatefullywitheachothertheyhelpindividualsdevelopwithintheteamthememberstrusteachothereveryonemakesanequalcontributiontotheteamthemembersshareinformationeffectivelywithintheteamtheylistentodifferentpointsofviewtheytalkopenlyandhonestlywithintheteamwhenpeopleareunderpressure,othersofferhelp.8参考词汇和表达co-operative齐心协力的havecommunicationproblems交流有困难attachimportancetoteambuilding重视团队建设developteamwork开拓团队协作aneffectiveteam精锐的团队ahigh-performanceunit高效的团队exchangeofviews交流看法emphasizeteamspirit强调团队精神sharethesamevalue具有相同的价值观collectiveefforts共同的努力9QuickTeamBuildingGamesTeamBuilding,SalesExerciseIcebreaker,CreativityExerciseCommunicationExerciseIcebreaker,Energiser

CoinLogoReading1“NolongerPolesapart”11Question:HowCussonsimprovedteamworkatitsPolishsubsidiaryandwhatbenefitsitbrought?Structureofthearticle:

abriefintroductiontothecompany

problems

solutionstotheproblems

resultsoftheprogrammesSuggestedanswer:Reading1“NolongerPolesapart”12Suggestedanswer:

Cussons

broughtin

threeexpatriatemanagerstoworkcloselywiththelocalsalesstaffinprojectteams.Theyalsobroughtinseniormanagementconsultantwhoorganisedtwoone-weekcourses,workingonteam-buildinganddevelopingcreativethinking.

Cussonshasseenfinancialbenefits,reportingsavingsof£200,000fromthefirstcourseandexpectedsavingsof£700,000fromthesecond.Thecourseshavealsoallowedtheparticipantstomeasureprogressagainsttargetssetonthecourseandhavemadepeopleexcitedabouttheirjobs.Reading1“NolongerPolesapart”131WhenPeterWelch,presidentofCussons

PolskaandUrodaSA,arrivedatCusson’snewlyacquiredfactoryinPolandin1993,hediscoveredthattheconceptofteamworkdidn’texist.‘Theguywhoranitbeforehadaqueueofpeopleoutsidehisofficewaitingfordecisionsoneverythingfromtakingaday’sholidaytomajorinvestments.Alldecisionsweremadebyoneman.’CussonsenteredPolandbytakingover

amanufacturerofcleaningproductsinWroclaw.TwoyearslatertheyboughtWarsaw-basedUroda

toiletries.TurnoverincreasedatWroclawfrom£11mto£50mandthesmallerUrodaquicklygrewintoa£22mbusiness.Bothbusinesses

arenowmajorbrandsinPolandandexporttoothereasternEuropeanmarkets.Reading1“NolongerPolesapart”142Butinspiteof

thesesuccesses,itisstillhardtodevelopnewapproaches.‘Thecompanyculturehereistheresultoffiftyyearsofregulationandcontrol.’explainsWelch.‘It’snoteasytogetpeopletotakeonresponsibilityandbeaccountable

whenthingsgowrong.Thesalesdepartmentusedtobeaguynexttothephonewaitingforittoring.’Reading1“NolongerPolesapart”153Tohelpsolvetheseproblems,Cussons

broughtin

threeexpatriatemanagerstoworkcloselywiththelocalsalesstaffinprojectteams.TheyalsobroughtinseniorCoverdalemanagementconsultantkeithEdmondstoworkontheteam’smanagerialskillsandimprovecommunicationwithintheteam.Edmondsheldtwoone-weekprogrammes,workingonteam-buildinganddevelopingcreativethinking.Reading1“NolongerPolesapart”164‘Theimaginativeideasparticipantscameupwith

wereextraordinaryelectric.’Hedescribestheprogrammesashelpingpeoplerecognizethatthereisarangofeffectivemanagementstyles.‘Wewantedtothrownewlightonoldproblems.Theparticipantsrespondedverypositively.Inonetasktheyweregiven£500andtoldtomakeasmuchprofitwithitaspossible.‘Theycameupwithamazingideas,’saysEdmonds.‘Theyputondiscos.TheywenttotheCzechborder,boughtproductsandthensoldthemataprofit.’Reading1“NolongerPolesapart”175Welchbelievestheprogrammeswereexcellentat‘gettingpeopleexcitedabouttheirjobs’.Buthewarns,‘weneedtoensurethatwhathappensontheprogrammeshappenbackintheworkplace’.Theresults,however,arealreadyverypositive.‘Thetwoprogrammescostusabout£40,000intotal,includingfoodandaccommodation,butthereturnswearegettingfromthemarehuge.Wesavedabout£200,000fromthefirstprogrammeandweareexpectingsavingsofaround£700,000fromthesecondone.’Reading1“NolongerPolesapart”186

Theprogrammesalsoformthebasisofmonthlyreviews,inwhichprogressismeasuredagainst

targetssetintheprogrammes.‘Youcanseetheresultsimprovingeachmonth.I’mverypleasedwiththewayithas

workedout,’saysWelch.TextStudy19Parag1

UrodaSA:乌诺达股份有限公司。SA是法语，有时也写成S/A或S.A.。意思是“股份有限公司”。acquire收购：tobecometheownerof;tobuy;togetthepossessionofacquire原来的意思是“获得”，“占有”。在商务英语中，它的意思是“收购”。TextStudy20Parag1

takeover收购，接管，接受，toacceptresponsibilityfor，接受某种责任。比如，Hetookovermydebts.他接收了我的债务。takeover也有控制的意思，togaincontrolof.：totakeoveracompany接管一家公司，控制了一家公司。toiletry多用复数形式，加复数变成toiletries，意思是化妆品，比如牙膏（toothpaste），梳子（comb），香水（perfume），在文章中指生产这类产品的工厂。TextStudy21Parag1

a£22mbusiness一个营业额为2200万英镑的企业。business做可数名词时，表示“工商企业，商行，公司”，和firm,company的意思一样。例如：Themajorityofsmallbusinessesgobrokewithinthefirsttwenty-fourmonths.在最初两年里，大部分小公司都破产了。TextStudy22Parag2

takeonresponsibility承担责任beaccountable(tosbforsth)就某事情对某人负有责任。takeon还可以和work搭配。例如：ThedoctorsaysthatJimshouldtakeonmuchlessheavywork.医生说吉姆应该少承担一些繁重的工作。另外beaccountable(tosbforsth)这个短语，也可以说成beheldaccountablefor，比如：Theyshouldbeheldaccountablefortheiracts.他们应该对自己的行动负责。但我们也应当对自己的行动负责weshouldbeheldaccountableforouracts.TextStudy23Parag3

bringin有“接纳，使某人任职”的意思。比如：Hewasbroughtinlastyearasthedirectmanager.他去年正式出任总经理。expatriate/eks5pAtrieit

/a./n.

是指那些已经移居海外，定居海外或已经放弃原国籍的人。如：anexpatriateworker

IwasinSpainforoverayear,butmostofmyfriendswereexpatriates.TextStudy24Parag3

workonsth

致力于某件事情workonmanagerialskills致力于管理技能，我们来看看Google的招聘广告就用到了workon

这个词，We'relookingforexceptionalpeoplewholovetoworkoninnovativeproductsandbelievepassionatelyinourmission:toorganizetheworld'sinformationandmakeituniversallyaccessibleanduseful.我们在寻求那些杰出的人，那些致力于创新产品，而且强烈认同我们使命的人：组织全世界的信息，让它们变得有用，而且让全世界的人都可以接触到它们.TextStudy25Parag4

comeupwithideas想出主意Hecameupwithareallyelegantsolutiontoourproblem.他给我们的问题想出了一个很棒的解决方案。electric/i5lektrik/令人激动的，和exciting,thrilling是同义词。比如anelectricperformance.刺激的表演。throw/castnewlighton…（给弄清楚…

）提供线索，情况Thenewfactsthrowsomelightonthematter.新的事实给弄清楚这事情提供了线索。putondiscos:

表演迪斯科。puton表演类似的搭配有：putonaconcert举行音乐会。

TextStudy26Parag5

returns

是“盈利”，“收益”的意思，商务英语中，return多数情况下用复数。比如：businessreturns营业收入；smallprofitsandquickreturns薄利多销；companiesseekhigherreturnsbyinvestinginothercorporations一些公司通过向其它股份公司投资谋求更高的利润。注意：returns在商务英语中还可以理解为“退货”的意思，此时只能用复数的形式:Hebeganworkingonhissalesmansamples,sortingoutbrokenpackagesandreturns.他开始整理那些推销货样，把包装破损的和退回来的捡出来。注意,不要把returns与文章开头部分中的turnover（营业额，成交量theamountofbusinesstransactedduringagivenperiodoftime）混淆起来。TextStudy27Parag6

tomeasuresb./sthagainstsb./sth=tojudgesb./sthbycomparingthemwithanotherpersonorthing:比较，衡量Eg:Bridgetdidnotthinkshehadtomeasureherselfagainstsomeidealstandard.Thecontributionoftheturnpikesmustbemeasurednotagainsttheprescriptionsoflateragesbutagainstthepossibilitiesoftheirown.281.Usingtheinformationinthearticle,completeeachsentencewithaphrasefromthelist.

Exercises1)WhenPeterWelchvisitedthenewfactoryhefoundoneman…2)CussonstriedtodealwiththeproblemsatUrodaby…3)Theprogrammesucceededin…4)Itispossibletoseetheprogrammes…

A.waitingforadecisionaboutholidayB.makingpeopleenthusiasticaboutworkC.settinguptrainingcourseD.takingresponsibilityforeverythingE.organizingamazingdiscosF.contributingtoimprovedprofitsG.employingforeignsalesstaffKeyDCBF291)WhenPeterWelchvisitedthenewfactoryhefoundonemantakingresponsibilityforeverything.2)Cussonstriedtodealwiththeproblemsat

Urodabysettinguptrainingcourse3)Theprogrammesucceededinmakingpeopleenthusiasticaboutwork.4)Itispossibletoseetheprogrammes

contributingtoimprovedprofits.KeystoExercises302.Matchthefollowingverbs,propositionandnounsfromthearticle.ThenusethephrasetodescribewhathappenedatCussonsinPoland.

Exercises1)waitdecisions2)takeinideas3)bringforaconsultant4)workondiscos5)comeupwithresponsibility6)putmanagerialskillsKey1)waitfordecisions2)takeonresponsibility3)bringinaconsultant4)workonmanagerialskills5)comeupwithideas6)putondiscosReading2Arrangingacourse31Readthefaxandanswerthequestions.Howmanypeoplewillbeinthesalesteam?Whereandwhenaretheygoingtomeet?Whataretheobjectivesofthemeeting?WhendoesTomewantananswer?Key152Londonintheweekof9February3Tobuildtheteam