2024春期国开电大本科《商务英语4》在线形考(单元自测1至8)试题及答案

单元自测1至8试题及答案说明：资料整理于2024年4月；适用于2024春期国开电大本科学员一平台在单元自测1试题及答案备注：测试中共有6道随机题，其中有5道选择题和1道完形填空题。B.Great!Youmustbehappy. ?—Iexpecttodepartfor ? ?A.WillyouflybusinessA.Willyouflybusinessclass AForwiththeembassyorconsulatManyofthebanksandtravelservicesinthewesterncountriesprovideconvenienceforthetrPleaseanopenreturnflightfromBarcTrayellers.whenthechecks,havYoucandownloadandprintofftherA.appointmentsiteManyofthebanksandtravelservicesinwesternprchecks.Travellers,whenbuyingthechecks,havetosignthechecksinthepresenceclerks.Duringthetrip,trwhenevertheyneedaftertheircounter-signaTraveller'schecksaregenerallyofsmallfacevalue,suchastemiscellaneouspayments.Thereisnotimelimit★阅读理解：根据文章内容，完成选择题(每题10分)。Identifythecountryoryouaretravellingtobecauseitdetermineswhereandhwiththeembassyorconsulateofthatparticularcountry.consulateofthecountrythatshallbeyourmaindestination.forthevisaattheembassyorconsulateofthefPreparealltherequirementsforyourSchengenvirequiredtoshowthefollowingdocum●Evidenceshowingthepurposeofyourtrip(e.g.hotelreservatio●Proofofmedicalinsuranceecktheprocessingtimrembassy,soitisimportanttotaketheprocessingtimeintoaccountwhenpA.totheembassyorconsulateofthecountrythatshallbB.directlywiththeembassyorconsulateofthatparticularcountryC.totheembassyorconsulateofthefirstSchengencountA.around-triptravelt单元自测2试题及答案备注：测试中共有6道随机题，其中有5道选择题和1道完形填空题。?—HowdoyoucalculatethefeeifweaskyoutC.Thecostdependsonthe—Whatisthedistancebetweenthenewbuildingandyouroffice? CustomersoftenremaintoabusinessthIfanyofthearticlesaredamagedduringmove.youmaIfthingshave,thepersonyou'retalkingtowillwanttoknowthereaTheAmericanideaofcustomerserviceisThecustomerservicerepresentativewilloftenallowcustomerstoexch第二大题：阅读理解/翻译/完形填空(题型随机)(共50分)从下列带★题库中抽其中1道试题!!!1.TheAmericanide4.Alwayslookforwaystogoaboveandbeyondtheexpectationsofyourcustomers.Customerserviceistheserviceorcaroneofthefactorsthatcomeintoplaywhenaconsumerisdeterminingbuyingvalue,theproductorservicethatisbeing_1Consumersoftenmustcustomer.Customerserviceisapartofthatexperience.issing,unfortunately.Howdoyouprovidegreatcustomerttheminafriendlymanner,whetherthatbeviatelephone,emailorinpersowell.Afterall,inathrivingbusiness1.TheAmericanideaofcugo,goodcustomerservi3.Whencustomersarereadytoorless.Aftertheypayfortheirpurchasesarantee.Expensiveitemslikecars,computersorstereosofrrtisementsregularlyincludethef5.CustomerserviceinAmericagrowsoutofthebeliefthatthecustomerisalwaysright.Ifaperspoorservicefromastore,heprobablywillavoiremainloyaltoabusinessthathasA.satisfactionguaraB.theAmericanideaofcuA.satisfactionguaraB.theAmericanideaofcuB.theAmericanideaofcuA.satisfactionguaraB.theAmericanideaofcuareas,measuredbytherightKeyPerformanceIndicator(KPI).OneofthemostimportantaspectsofacustomerokaytosayIdon'tknow,butitshoulwillbeabletoassistyou.WhateverthesituationmaybeMostofthecommunicationthatyourelaytoothersisdonethroughbodylanguage.Ifyouhavenegativebodylanguagewhenyoucommunicatewithothers,itshowsthatyoudon'tcare.Twoofthemostimportantaspectsofwearelisteningtothemandhearingwhattheyaresaying5.Theunderlinedgoingtheextramiletohelpthem单元自测3试题及答案—Couldyoubesokindastoturndownthatrocknroll?I'mpreparingfortomorrow'smeetingrA.It'snoneofyoubusiness —I'llbeawayonab A.if1.Byunderstandinghownoinformationthe3.Ifpossible,itmaybehelpfulfornegotiationpartnerstospendtimetogetherinacomfortableatmospherefanotherpersoncanbeagreatassetcomfortableatmosphereoutsideofthenegotiatioYoumustinitiatetheprocess.Thisisbecausewhoevercontrwheretheyend.Ifyoulettheotherpartystartwithoutevenrealizingit.Forinstance,whenyouasksomeonewhathisprojectstartthenegotiations.Youwillthenspendyourtimechasinghisnusolution.So,neverlettheotherpartycontrolthenegotiatioThepurposeofnegotiationsistoarriveatawillincludeallthepointsofagreementandbecomerealtotheprospectivecustomer.Negotiatingfirshavingtocreateadocumentaddsunnecessarytimetoatransaction.Butifyoubuildyourwyounegotiate,youarepreparedtoaskforasignaturethe3.ALWAYSSTAYCOOL.Thenegotiationtablecool,providingleadershipandsolutions,whiletheresagendasanduselessemobehaviorwillnotbenefityouwhilenegotiating.Whentherestoftheroom4.Greatnegotiatorsknowhowtostayvidingleaders5.Whentherestoftheroomgetsoutofcontrol,staycoolanduselogictonegotiateandcloEmotionsplayanimportantpartinthenegotiationprtheireffectisbeingstudied.Emotionshavethepotentialtoplayenegotiation.Duringnegnegotiationstobreakdown,butmaybeinstrumentalinattainingconcessions.Ontheotheremotionsoftenfacilitatereachinganagreementandhelptomaximandrelationaloutcomesandmayplayoutdifferentlyacrosscul1.EmotionsplayanimportantroleduringtheA.atthebeginningofnegotiationpractice3.Duringnegotiations,thedecisionastowhetherornoC.bybothnegativeandpositiveemotio单元自测4试题及答案—Betty,we'llhaveabuffetpartynextSaturday.Willyoujoinus?A.Idon'tthinkyouarew—IhadareallygoodweekeA.Oh,that'sveryniceofyou—Thanksforinvitingme,John,butI'vealreadymadeotherplans. AmongthecritiqueswereallegationssomefranchiseusesItshouldthatfranchisingisoneofthemeansavailableforgettingcontrolofthechainoperationandbuildingadSomeinthemarketnowwantgovernmentSomeofthesolutionswillsupporttheserequirementsbetteratthemoment.Theexecutiveteamhavetoholdan从下列带★题库中抽其中1道试题!!!4.Don'truleoutabusinesswithoutlearningorseeingwhattheday-to5.Tobehonest,aftermanyyearsofhardwork,tearsanddisagreements,Ihavemadeitthrough.A.itdoesn'tsoundtB.ThenwhataboutthequalificationsofafranchiseeC.Sure,whatdoyouwD.ThankyouverymuchforalltheinfE.couldyoutellmehowlongafranchiseAdawantstodofranchisebusinessandturnstoBiADA:Hi,Bill.IamreallyinterestediADA:OK,first,whatarethequalifBILL:Generallyspeaking,aBILL:Afranchiseeshouldhavetconditions,andseewhetherthecontactneedstoberewritten.Ifyouwanttobecomeafranchisee,thetipsbelowcanhelpyoutofiBEFOCUSDONYOURPREFEROnthestageofdecision-making,thebottomlineis:Don'truleoutabusineinteractwithchildrenonadailybasis.Amongthehundredsobetweenthetwoiseasyifsheconsiderswhichday-to-daypositionshewouldpreferandhowBEPROACTIVEWITHYOURAfteryou'vedeterminedwhatroleyouwantinafranchise,it'options.Physicallyvisitmanydifferentfranchiselocationsandbrowsethewebandabouttheexecutiveteamanditspastindustryexperience.Findoexperienceatanotherfranchiseandarenowappladvisorwhocanlookatthatitemwithyleavethebusiness,youknowthetermswelland3.Beforesigningontoafranchise,theessentialjobistoaskthefrsysteminChinahasanaverageof43outlets,compar2,600brandsinsowidespread.Manyfranchisesareinfactjoint-ventures,asattheirformingthefranchiselawexample,McDonald'sisajointventure.Pizzfranchisingisonly3%ofretailupdatedfranchiselaw,MeasuresfortheAdministrationofCommadenospecificinclusionofforeiglaw,arevisionofthe2005law.ThelawsareapplicableiftherearetransactionsinvolvingatrademarkcwithpaymentswithmanyobligatA.thescaleoffranchisinginChinaC.anoutlineoffranchisingin单元自测5试题及答案第一大题：选择填空(每题10分，共5题)A.Yes,there'sreallyA.Yes,there'sA.Yes,there'sreally—Henry,whatdoyouthinkofthenewteam?—LarrythebiggestairheadI'veevermet.Healwaysmakescarelessmistakesk— yOuhaveajob,youmaybeinthemarketforanotherone.BetterunderstandingofteamworkcanmakeyouamoreeffectiveemployeEventhoughhe'sIreallytheeffortyouThepeopleinyourdepartmentseTheteammembersarean2.Inreallife,teamworksuccessrarelyhappensbyitselfiftherearenoactiyities.oftheteam.talkingtodifferentpeoplewithinyourcompanywhodon'tspeakyourlanguage;tco-workers,superiorsorsubordinates-whomaywororganization:clients,suppliers,visitorsandmembersofthepublic.Moreover,thesepeoplefriends,acquaintancesorstrangers-peopleofyourrelationshipyouhavewithapersondeterminesthekindofpleasuretomeetyouwhRememberthatpeopleformanimpressionofyoufromthersincere-andofwhatsoundsrudeorunfriendly!Rememberalsothatyourbodylanguage,gesturesandexpressionmaytellpeoplem★阅读理解：根据文章内容，判断正误(每题10分)。managementorleadershiproleyet,betteruthanagroupofthesameindividualsworkingontheirThefirstfactorinteamgoals,theteamgoals.ThisreliesheavilyongoodInreallife,teamworksuccessrarelyhappensbyitselfiftherearenofocusedteambuildingeffortsoractivities.Thereissimplytoomuchroomforproblems.Forexample,differentpersonalitiesmaconflicts.Orevenworse,somepeoplewithsimilarpersonalitincertainareasofexpertiscommitmenttothegroupgoals,ornoconsensusonthemeansofachievingthosegoals.Theremaybealacktrustandopennesswhichmayblockthecriticalcommunicationandleadindividualefforts.ThisiswhyeverfCooperatingissimplyworkingtogetherasteammatesforthegoodmemberscansharpenduringpractice.Forexample,basketballplayersmustpracticepassingtheballplaysandsituations.Teamefisagoodwaytoshowteamspiritbecauscompetition,aswellasoumotivatedtopracticehisswingoutsideofpractice.Respectforyourfellowteammembersisamust.YoucanshowrespecteamspiritthroughrespectbyencouragingotherteammemberswhomightbeB.arebetterabletoworktogetherB.arebetterabletoworktogetherandachieveteC.arelesssatisfiedwithtC.cooperation,motivationC.cooperation,motivationa A.canbesharpenedduringpr A.youshouldcompetB.youshouldpracticeswingoutsideofpracticeC.youshouldgiveyourbesA.cantreateveryonefai单元自测6试题及答案—Didyougetyourfinancialrecordsintoshapeforyourauditnext .KeepingastrictaccoA.Itseemsourrecord—Howmuchofaproblemmeetingthebudget?—IthoughtthatifIcouldgetyoursupportfirst,itmightmakegettingapprA.Wewillneedanotherfourtho—Lookingatthis,ifmycalculationsarecorrect,weareaboutfivethousanddollarsoverA.ItwillcostabouteightpercentmorethaninitiallyC.It'sgoingtocostaboutfivethous—Theywanttomakesureyou'repayingtaxesonthemoneyyoumake.Therearemoreandmoreofsoftwareforaccounting,thishasmadethedifferenttymoreaccessibleintermsofcostsandvariety.第二大题：阅读理解/翻译/完形填空(题型随机)(共50分)InvestorsintheUnitedStatesareprepAlibaba.ThecompanysellsgBloombergNewssayAlibabaAftertheIPO,Alibabacouldbecomeoneofthemost.5technoexample,hasamarketvalueofabout$600billion.Googleisvalue单元自测7试题及答案备注：测试中共有6道随机题，其中有5道选择题和1道完形填空题。 A.PayingonlineismuchunsafethanC.Yes.It'sveryconvenientandthepriceisArethereanydisadvantagestosh .ButIthinkthisproblemC.Thestuffyoubuyonlinearrivesquickly.—HaveyouevertriedshoppingonA.IprefertoactuallyseeandtouchwhatI'mbuyingbeforB.IprefernottoactuallyseeandtouchwhatI'mbuyingbC.IwouldrathersurfonlineandIpayforitimmedia一Thathappens.SoclosequalityconA.it'squitedifferentfromwhattheysawonthewebB.it'squitesametowhattheysawontheC.it'seasytoloseperson friendsandcolleaguesgreetedeachotherwithAnon-linevirtualsupermarkettherealsupermarket,It'ssaidthatsoB.staffTheyexchangedtalesofordisappointingnewsofpoWhat'smore,it'snotalwayssoforustopayonlineashacklosequalitycontrol,wemayfraud,andt第二大题：阅读理解/翻译/完形填空(题型随机)(共50分)从下列带★题库中抽其中1道试题!!!2.Walmart.comexpectstoregisteritsbiggestCyberMondayyet,comingoffarecordBlackrexpectedto5thedarkofnightandtheelbows(手肘)ofothershopperssothattheycouldbringhoshopping,thusseizedonbyonlif19.1billionyuan(US$3.1billion).ThefinalfigureofSingleshundredsofthousandsofconsumersrushedtobuyclothes,furniture,anprices.WhatfriendsandcolleaguesgreetedeachotherwiththaexchangedtalesofbargainsordInunderninehours,turnoveratCyberMonday,asimilWehopeothere-commercesagoodchanceforretailerstodiscovertheunmetneedsofshoppers,JackMa,founderandchairmanoIt'snotadifficultthingtobringourtotaltransdomoretohelpvendorsandmanufacturerstoupgradetheirproductsands2.ThefinalfigureofSinglesDayforthisyearreached19.5.JackMa'sgoaloftransactionsizeistoCyberMondayrockedwhilemobileThedaywidelyregardedastheSuperBowlofonlinehiftinshoppingpreferencesassmartphftraffic-andforsomeretailers,morethanhalf.WexpectstoregisteritsbiggestCyberonline.HeadingintotheaAsof6p.m.ET,salesonAmazonwereup44.3%overlastyear,whilesalesateBaywereup32.ChannelAdvisor,whichtracksthird-partysellersoneBayandAmazo00peopletothesite.Thesalepromotedasmuchas80%offonmorethafColeHaanandPandoraJewelrymerchandise1.Retailersusedmobiledevicesanddrovenearlyathirdoftraffic,orevenmorethanhalftoonlineshopping.Asweknowthatdoesn'tbelongtothemobiledevice.2.PlayStation4andXboxOneconsolesw5.Wecaninferfromthepassageisn'tanonlin单元自测8试题及答案—Butthenwe'llhavetoacceptaBoard一Certainly.ButifyouconsiderthemassivecapitalinA.frombeingabigfirmtobeingoneofthemedium-tierplayersB.frombeingamedium-tierfirmtobeingoneofthebigplayersC.frombeingamedium-tierfirmtobeingoneofthesmallplayers—CanyoutelluswhyyouthinkthismakesgoodbusinesssensetoA.theboardofdirectorsneedn'ttakethepresenteconomicsituationintoconsiderationB.it'snotnecessaryforustodevelopthecompA.andIthinkitdefinitelyhasC.butthecompanyfacestough—We'vedoneverywellsofarbutifwewanttoseeseriousgrowthA.itmightbetimetoC.itmightbetimetoditchouroldbusinessmode—YoumeanlikebecomingapublicA.It'ssomethingweshouldgiveseriouA.It'ssomethingweshouldgiveseriouB.ItwillstillbeaprivatelyhelC.ItwillbecomeaprivatelyutJerry,haveyoureallythoughtthis?YouwouldessentiallybegivinguptrB.ofCanyoutelluswhyyouthinkthismakesgoodbusinesstHisideasarelinkedtothetheorymarketsareeffiavailableinformationtocreatethecorrectIfpeople.we'reveryvaluablTheproprietorownsallofthepropertyofthebusinessandisresponsible.eve第二大题：阅读理解/翻译/完形填空(题型随机)(共50分)从下列带★题库中抽其中1道试题!!!Thetotalvalueofthecompany,basedinHangzhou,hasbeenesAftertheIPO,Alibabacouldbe