Gartner-重新设计企业架构以支持分布式决策和数字化产品战略（英）-2023

Redesign

EnterpriseArchitecture

to

SupportDistributed

Decision

Makingand

Digital

Product

StrategyA

roadmap

for

enterprise

architecture

leaders©2023

Gartner,Inc.

and/orits

affiliates.

Allrightsreserved.

CM_GTS_2462951Is

your

enterprise

architecture

teambuilt

to

support

a

distributed,EA

Practices

Are

Responding

to

Changeproduct-led,

digital

enterprise?Inthecurrent

landscape,wheredistributedanddecentralizeddecisionmakinghasbecomethenorm,organizationsare

activelypursuinggreater

agility,resilienceandgrowth.Giventheeconomicchallenges,rapidtransformationsandtalentscarcity,

enterprisearchitecture

(EA)receivesaclearmessage:CauseEffectEffectEffectVolatilityTo

thrive

in

a

project-

and

product-oriented

digital

enterprise,

EA

leadersmust

reassess

their

value

proposition

and

redesign

their

activities,management

approaches

and

staffing

strategies.UncertaintyComplexityAmbiguityContinuousbusinessandoperatingmodelchangeEApracticeschangetomeetvariabledemandEAteamstructurechangestoprovideflexibilityHowever,

the

challenge

is

twofold.EA

leaders

must

understand

andsupport

thearchitecture

needsof

diverseandrapidlymovingproductteams.Theyrequiremore

flexibleEA

servicesandoperatingmodelsto

supportthevariableandvarieddemandsof

thedigitalenterprise.EA,

asadiscipline,isundergoingsignificantchanges.Therefore,

leadersmustprioritize

thedevelopmentof

high-priorityarchitecture

skillsandcompetenciesto

keepupwith

thepaceof

change.Source:GartnerGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders2How

do

you

revitalize

EA’s

valueproposition

and

guide

digitaltransformation?5

Steps

to

Create

a

Flexible

EA

Team

StructureIt

is

essential

to

reevaluate

and

redefine

the

value

proposition

and

purposeof

the

EA

function.

This

involves

enabling

distributed

product

and

fusion

teams

tomake

well-informed

decisionsthat

align

with

architectural

principles.

Additionally,EA

must

orchestrate

shared

resources

to

facilitate

agile

and

resilient

business

andtechnology

transformations.BusinessCaseMakethe

businesscasefor

a

flexible

EAteam

structureBuild

a

portfolioof

servicesBenchManagementServiceOfferingTo

adapt

to

these

evolving

needs,

it

is

necessary

to

recalibrate

the

servicesand

operating

model

provided

by

EA

and

develop

creative

resourcemanagement

strategies,

including

the

provision

of

flexible

services

andoperating

models.

Thiscaninvolve

offeringspecializedbusinessservicesthrough

mechanismslike

resourcebenchesto

meetdemandandexploringways

to

leveragedistributedarchitecture

talentpoolsmore

effectively.Flexible

EAConstruct

aresourcebench

staffing

planTeam

StructureAcquire

resourcebenchforecastingcompetenciesDemandManagementStaffingPlanManage

and

monitortheresource

benchFurthermore,

EA

leaders

must

reassess

and

prioritize

the

skills

andcompetencies

required

for

effective

architecturalsupport

and

establish

initiativesto

upskill

and

cross-skill

their

existing

teams

to

meetthe

evolving

demandsof

theorganization.Source:GartnerGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders3Some

of

the

top

questions

of

the

recalibration

of

the

EAfunction

initiative

are:123How

do

you

defineanew

vision,charter

and

operating

model

for

EA?How

do

you

build

a

flexibleand

skilled

EAteam

to

supportdistributed

decision

making?How

do

you

engage

stakeholdersto

align

strategy

and

execution?The

4

stages

to

redesign

and

recalibrate

EATo

foster

sustainable

business

growth

and

enhance

resilience

in

today’s

volatile,

uncertain,

complexand

ambiguous

(VUCA)

world,

it

is

necessary

to

strategically

redefine

the

EAfunction.

This

involvesrepositioning

the

function’s

strategy,

operating

model,services,talent

and

stakeholder

relationshipsto

enable

a

responsive

digital

business

strategy.

The

aim

is

to

bridge

the

gap

between

strategyformulation

and

execution

across

distributed

stakeholders

and

fusion

teams.

Additionally,

the

EAfunction

must

provide

architectural

guardrails

to

mitigate

critical

business

and

operational

risks.Redesign

the

EnterpriseArchitecture

RoleModernize

and

ImproveEnterprise

Architecture

SkillsCultivate

StakeholderRelationshipsArticulate

EnterpriseArchitecture

ValueGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders4Redesign

the

EnterpriseArchitecture

RoleModernize

and

ImproveEnterprise

Architecture

SkillsCultivate

StakeholderRelationshipsArticulate

EnterpriseArchitecture

ValueRedesign

the

enterprise

architecture

roleCraftanEA

modelresponsiveto

businesspriorities.Actionsto

take:Sampleof

associatedGartnerresources•

Research:5Stepsto

Create

aFlexibleTeamStructure

ThatEnablesEnterpriseArchitectureValue

DeliveryDefineEA

valueproposition,operatingmodelandstaffingto

supportdistributed,product-orienteddigitalbusiness.Reprioritize

EA

effortaroundaportfolioof

servicesandaflexibleEA

team

resourcingmodel.Definehowbusinessarchitects,productandsolutionarchitects,andplatformarchitects

fitwithinthismodel.•

Expertinquiry:Engagewith

anexpertto

discusshowto

buildaportfolioof

EA

services•

Phoneconsultation:

Draftanactionplanandagreementonnextsteps•

Tool:

UseGartner’sITScorefor

EnterpriseArchitecture

Tool

to

assesskey

strengthsandweaknessesGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders5Redesign

the

EnterpriseArchitecture

RoleModernize

and

ImproveEnterprise

Architecture

SkillsCultivate

StakeholderRelationshipsArticulate

EnterpriseArchitecture

ValueModernize

and

improve

enterprise

architecture

skillsAttract,retain

anddevelop

aworld-classEA

team.Actionsto

take:Sampleof

associatedGartnerresources•

Research:7Causesof

Strategy

ExecutionFailureandHowto

Prevent

ThemReevaluate

EA

rolesto

allowenterprisearchitects

to

shapestrategy,

guidedistributedteamsandmodernizethedigitalfoundations.Improve

andmodernizeEAskillsto

helporchestrateresourcesandfoster

nimbleandresilientchangebyUnderstandtheright

mixof

skills,competenciesandbehaviorsto

buildaneffectiveEA

function.•

Expertinquiry:Speakwith

anexpertto

understandhowto

buildtheEA

talentstrategy•

Phoneconsultation:Review

business,product,solutionandplatformarchitect

jobdescriptionsdistributedproductteams.•

Tool:

Leverage

CompetencyModelfor

EnterpriseArchitecture

Talent

ManagementGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders6Redesign

the

EnterpriseArchitecture

RoleModernize

and

ImproveEnterprise

Architecture

SkillsCultivate

StakeholderRelationshipsArticulate

EnterpriseArchitecture

ValueCultivate

stakeholder

relationshipsFrom

businessleadersto

distributed

deliverypartnersActionsto

take:Sampleof

associatedGartnerresources•

Research:3Top

Practicesfor

EnterpriseArchitectsto

EngageBusinessExecutivesCommunicate

with

andpersuadediverse

audiencesandenableeffectiveCraft

engagementmethodsforEA

to

useto

guideandenabledistributed

stakeholders.Definestakeholder•

Expert

inquiry:

Discuss

what

stakeholderrelationships

areneeded

for

an

effectiveEA

functionrelationships

andengagementmethodsfor

business,solutionandplatform

architects.architectural

collaboration.•

Tool:

IgnitionGuideto

BuildingArchitectureCommunitiesof

PracticeGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders7Redesign

the

EnterpriseArchitecture

RoleModernize

and

ImproveEnterprise

Architecture

SkillsCultivate

StakeholderRelationshipsArticulate

EnterpriseArchitecture

ValueArticulate

enterprise

architecture

valueBuildandmarket

asetof

EA

services.Actionsto

take:Sampleof

associatedGartnerresources•

Research:Customize

EA

Metricsto

CaptureandCommunicatetheValue

of

EABuildandmarket

a

setof

EA

servicesthat

helpsstakeholders

deliver

againstthoseoutcomes.Develop

outcome-basednarratives,

metrics

andscorecards

focused

ontargetaudienceneeds.Buildan

EA

brand

positioningto

bestcommunicate

EAbusinessvalue.•

Expertinquiry:Identifykey

internal

stakeholderpersonasandinternal

customers•

Tool:

IgnitionGuideto

Creating

aMarketing

Planfor

Enterprise

ArchitectureGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders8Who

needs

to

be

involved?Themostsuccessfulcompaniesestablishcross-functionalteamsfor

theirmodernizationinitiatives.We

have

outlinedtherecommendedfunctionsto

involve

andtheirrolesto

ensurethebestsuccessinhittingthemilestones.CIOThe

CIO

createsa

collaborative

workingstructure

withthe

CEA,

withclear

responsibilities

foreach

role

toachieve

the

goal

ofoperationalizing

the

EA

activitiesacross

the

organization.Application

leadersData

and

analytics

leadersInfrastructure

and

operationsleadersSecurity

and

risk

managementleadersApplicationdevelopmentandintegrationteamsrelyonEA

to

defineandcommunicatecommonstandardsandpoliciesandprovideguidelinesto

drivedistributeddecisionmaking.EA

teamsworkwithdataandanalyticsleadersto

ensurethatdataandinformationarerelevant,accessibleandconsumableby

architects,developersandengineersacrosstheenterprise.EA

leaders

influence

anddrivetechnological

planning,

and

platformarchitects

mustworkwith

infrastructureand

operations

leaders

to

design

thedigital

foundations.Security,

risk

and

compliance

concernsare

pervasive.

EA

and

security

leadersmust

collaborate

to

protect

key

assetswithout

sacrificingusability.GartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders9Client

success

story:How

Gartner

Helped

Establish

Capability-Based

Investment

PlanningMission-critical

priorityHow

Gartner

helpedMission

accomplishedGartnerexpertsandadvisorshave

had450+

distinctinteractions

with

GartnerclientsbetweenJune2022andMay

2023regarding

thevaluepropositionof

EA

inafederated,

distributedordemocratizedenterprise,supportedby

avarietyof

clientcasestudiesconsolidatedthrough

Gartnerresearchers.Gartnerexpertsandadvisorswere

criticalinproviding

strategic

inputto

clientsGartnerexpertsandadvisorswereableto

unearthabestpracticefromamanufacturingclientfor

investmentprioritizationbasedonbusinessarchitecture

deliverables.linkingbusinessandITcapabilitiestobusinessoutcomesandkey

results,whichinformedinvestmentplanninganddecisionprioritization.Gartnerhelpedmake

strategicexecutionquickerandmore

efficient.Thisbestpracticehasbeenableto

helpclientsacrosseveryindustryinmany

ways,including:•

Identify,

evaluate

andprioritizeopportunitiesby

value,complexityandtime.•

Alignitsfive-yeartechnologyroadmapto

itsbusinessstrategy

andbusinesscapabilities.•

Improve

theROIandbusinessvaluefor

ITinvestments.GartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome

aClientRoadmapforEnterpriseArchitectureLeaders

10Actionable,

objective

insightPosition

your

organization

for

succe