2022年山西省忻州市忏州田家炳中学高二英语模拟试题含解析

2022年山西省忻州市忏州田家炳中学高二英语模拟试题含解析一、选择题1.Ateamofnurses________thedoctor________performingtheoperation.A．left;out B．assisted;in

C．helped;with D．conducted;in参考答案：B2.Up

to

now,

I______

as

far

asthe

fifth

chapterof“The

War

and

Peace”.A.amreading

B.have

read

C.hadread

D.read参考答案：B时态题的关键是抓住句中的一些关键的时间状语。本题考察时态的关键是句中的时间状语uptonow直到现在，该时间状语所引导的从句通常都是和现在完成时连用，故本题选择B项。句意：直到现在，我已经读了《战争与和平》这本书的第五章了。【考点】考察时态【举一反三】〖10山东〗Uptonow,theprogram_______thousandsofchildrenwhowouldotherwisehavedied.A.wouldsave

B.saves

C.hadsaved

D.hassaved〖答案〗D〖考点〗本题考查动词时态的用法。〖解析〗句意应为“截止到现在,这个项目已经挽救了成千上万的本来会死去的孩子的生命。”uptonow是现在完成时态的标志,所以空格处使用现在完成时态。3.Ifyouhaveajob，

yourselftoitandfinallyyou’llsucceed．

A．dodevote

B．don'tdevote

C．devoting

D．notdevoting参考答案：A4.Theywokeup_______everythingaround______Afound;changed

Bfinding;changedCtofind;changing

Dtofind;changed参考答案：D5.Newscamefromthegovernment______thenewgraduateshadsomedifficultiesinopeningtheirownbusiness,theywouldbefinanced.A.thatif

B.whatif

C.whichif

D.whenif参考答案：A6.Whatyousaidjustnowdidhurthisfeeling，Ithink，________youshouldapologize.A．forwhich

B．towhom C．which

D．whom参考答案：A7.Accordingtostatistics,amanismorethantwiceaslikelytodieofskincancer_____awoman.A.than

B.such

C.so

D.as参考答案：D8.Itishightimewe___off.

A.

are

B.

were

C.

be

D.

willbe参考答案：B9.Everyyear,agreatmanyvisitorscometovisittheancienttree______the12thcentury,______hasbroughtalargeincome.A.datingfrom;which B.datedfrom;whichC.whichdatesfrom;that D.whichdatesfrom;it参考答案：A10.Ifeelitisyourhusbandwho_______forthespoiledchild.A.istoblame B.isgoingtoblameC.istobeblamed D.shouldblame参考答案：A这题考察固定词组：betoblame“应受责备”这是主动表被动的用法，句意是:我觉得你丈夫应该为宠坏孩子受责备。选A。11.Thehotelwasn’tparticularlygood,butI_____inmanyworsehotels.A.wasstaying

B.stayed

C.wouldstay

D.hadstayed参考答案：D12.Theircarelessness______thefailure.Thatistosay,thefailure_____theircarelessness.A.resultedin;wasresultedfrom

B.resultedin;resultedfrom

C.resultedfrom;resultedin

D.wasresultedfrom;resultedin参考答案：B13.

Hecan’tfindaroom__________.

A.tolive

B.tolivein

C.tobeliving

D.forliving参考答案：B14.AfterstudyinginafamousmedicalcollegeinBeijingforfiveyears,Mary______herjobasadoctorinthecountryside.A.setout

B.tookover

C.tookup

D.setup参考答案：C15.—SorryI’mlate.Igotstuckintraffic.—_________.You’reherenow.Comeinandsitdown.A.Youarewelcome

B.Nevermind

C.Ihavenoidea

D.That’sright参考答案：B16._________totrainhisdaughterincomputer,heputanadlikethisinthepaper,“_________,acomputerteacherforaten-year-oldgirl.”A.Determined;Wanted

B.Determined;WantingC.Determines;Wanted

D.Determining;Wanting参考答案：A二、完型填空17.Yearsago,inasmallfishingvillageinHolland,ayoungboytaughttheworldabouttherewardsofunselfishservice.Becausetheentirevillagelivedonfishing,avolunteerrescueteamwasneededincaseofemergency.Onenight,thewinds

36

,thecloudsburstandastrongstormoverturnedafishingboatatsea.Thecrewintrouble

37

theSOS.Thecaptainoftherescuerowboatteam

38

thealarmandthevillagers

39

inthetownsquareoverlookingthesea.Whentheteamstartedtheirrowboatfoughttheirwaythroughthewildwaves,thevillagerswaited

40

onthebeach,holdinglampsto

41

thewayback.Anhourlater,therescueboatreappearedthroughthefogandthe

42

villagersrantogreetthem.Falling

43

onthesand,thevolunteersreportedthattherescueboatcouldnotholdanymore

44

andtheyhadtoleaveonemanbehind.Evenonemorepassengerwouldhavesurely

45

therescueboatandallwouldhavebeenlost.

46

,thecaptaincalledforanothervolunteerteamto

47

thesurvivor.Sixteen-year-oldHanssteppedforward.Hismothergrabbedhisarm,crying,"pleasedon'tgo.Yourfather

48

inashipwreck

(船只失事)10yearsagoandyourelderbrother,Paul,hasbeenlost49

forthreeweeks.Hans,youareallIhaveleft."Hansreplied,"Mother,Ihavetogo.

50

everyonesaidIcan'tgo,letsomeoneelsedoit?Mother,thistimeIhavetodomyduty.Whenthecallforservice

51

,weallneedtotakeourturnanddoourpart.Hanskissedhismother,joinedtheteamand

52

intothenight."Anotherhourpassed,whichseemedtoHans'motherlikeacentury.

53

therescueboatdashedthroughthefogwithHansstandingupinthebow.

54

hishands,thecaptaincalled,"didyoufindthelostman?"

55

abletocontrolhimself,Hansexcitedlycriedback,"Yes,wefoundhim.Tellmymotherit'smyelderbrother,Paul!"36.A.stilled

B.screamed

C.stopped

D.calmed37.A.setabout

B.sentout

C.cameupwith

D.tookover38.A.sounded

B.set

C.took

D.made39.A.gathered

B.followed

C.fought

D.struggled40.A.nervously

B.angrily

C.fearfully

D.happily41.A.hope

B.light

C.expect

D.try42.A.promising

B.hoping

C.cheering

D.standing43.A.uncomfortable

B.exhausted

C.disturbed

D.painful44.A.villagers

B.sailors

C.captains

D.passengers45.A.pushed

B.pulled

C.overturned

D.settled46.A.Anxiously

B.Strangely

C.Unexpectedly

D.Doubtfully47.A.lookafter

B.lookfor

C.lookout

D.lookon48.A.died

B.pulled

C.went

D.interrupted49.A.inthefire

B.atsea

C.onstrike

D.inthewar50.A.Howabout

B.Whatfor

C.Whatif

D.Whatwith51.A.comes

B.goes

C.flies

D.climbs52.A.appeared

B.disappeared

C.came

D.went53.A.Therefore

B.Firstly

C.when

D.Finally54.A.Making

B.Keeping

C.Showing

D.Cupping55.A.Hardly

B.Only

C.Seldom

D.Always参考答案：略三、阅读理解18.阅读理解Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople;thosetreatedbadlywilltelltheirtalesofwoetoupto20people.Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.NewchallengesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.“Manypeopledonotliketalkingtomachines,”saysDr.Storey,SeniorLecturerinMarketingatCityUniversityBusinessSchool.“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththem.Theaimistomakethecustomerfeeltheyknowyouandthatyoucantrustthem—thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.”Recommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering(sayingthatarepairwillbecarriedoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately;throwinginagiftvoucher(购物礼券)asanunexpected“thankyou”toregularcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganapologyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,“Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateverfairnesssuggestsbestmeetsthecase).Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp”attitude.Thecompanyhasinvestedheavilyininformationtechnologytomakesurethatinfomationisavailableinstantlyonscreen.BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas“wedoasweplease”.Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.1.WecanlearnfromParagraph2that.

A.complainingcustomersarehardtosatisfyB.unsatisfiedcustomersreceivebetterserviceC.satisfiedcustomerscatchmoreattentionD.well-treatedcustomerspromotebusiness2.Thewritermentions“phonerage”(Paragraph3)toshowthat.

A.customersoftenusephonestoexpresstheirangerB.peoplestillprefertobuygoodsonlineC.customercarebecomesmoredemandingD.customersrelyontheirphonestoobtainservices3.Whatdoesthewriterrecommendtocreatecustomerdelight?A.Callingcustomersregularly.B.Givinga“thankyou”note.C.Deliveringaquickerservice.D.Promisingmoregifts.4.Ifamanagershouldshowhisempathy(inParagraph6),whatwouldheprobablysay?A.“Iknowhowupsetyoumustbe.”B.“Iappreciateyourunderstanding.”C.“I’msorryforthedelay.”D.“Iknowit’sourfault.”5.Customerdelightisimportantforairlinesbecause.

A.theirtelephonestyleremainsunchangedB.theyaremorelikelytomeetwithcomplaintsC.theservicescostthemalotofmoneyD.thepoliciescanbeappliedtotheirstaff

参考答案：DCCAB解析：1.推理判断题。本段提出调查了三类人:接受到好的服务的人,遭到不公平待遇的人和有抱怨却仍然忠诚的人。第一种人能够促进生意,第二种人会影响生意,第三种人的报怨得到公正处理后还是忠诚的。因此选D项。2.细节理解题。该段的第一句即是主题句,指出当人们通过电话和网络接受商品和服务时,对顾客的关心也就成了新的挑战。C项与本句意思相同。3.细节理解题。综合第五段的内容可知C项正确。4.推理判断题。第六段指出如果服务达不到顾客的需要,顾客就会产生失落感,而弥补的做法就是道歉或解释服务没有达到标准的原因以及说明解决办法,当然要用和顾客同感的心理来解释。后面举的例子“Iknowhowyoumustfeel”也是重要提示。故选A项。5.推理判断题。从第七段开始提出了在航空公司内取悦顾客的必要性和做法。因此,航空公司乘客生气的可能性更大,他们更容易遇到乘客的抱怨。

19.Whattimeisit?Mostpeopleareprettyaccurateintheiranswer.Andifyoudon’tknowforsure,it’sverylikelythatyoucanfindout.Theremaybeawatchonyourwrist;theremaybeaclockonthewall,desk,orcomputerscreen;ormaybeyou’reridinginacarthathasaclockinthedashboard(仪表板).Evenifyoudon’thaveatimepieceofsomesortnearby,yourbodykeepsitsownbeat.Humanshaveaninternalclockthatregulates(调节)thebeatingofourheart,thepaceofourbreathing,thedischarge(排出)ofchemicalswithinourbloodstream,andmanyotherbodilyfunctions.Timeissomethingfromwhichwecan’tescape.Evenifweignoreit,it’sstillgoingby,tickingaway,secondbysecond,minutebyminute,hourbyhour.Sothemainissueinusingyourtimewellis,“Who’sincharge?”Wecanallowtimetoslipbyandletitbeourenemy.Orwecantakecontrolofitandmakeitourally.Bytakingcontrolofhowyouspendyourtime,you’llincreaseyourch