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TheAnatomyoftheFinancialInclusionGap
intheCaucasusandCentralAsiaTigranPoghosyanWP/23/109IMFWorkingPapersdescriberesearchinprogressby
theauthor(s)andarepublishedtoelicitcommentsandtoencouragedebate.Theviewsexpressed
inIMFWorkingPapersarethoseoftheauthor(s)anddo
notnecessarilyrepresenttheviewsoftheIMF,itsExecutive
Board,orIMFmanagement.2023MAY©2023InternationalMonetaryFundWP/23/109IMFWorkingPaperMiddleEastandCentralAsia
DepartmentTheAnatomy
oftheFinancialInclusionGapin
theCaucasusandCentralAsiaPreparedbyTigranPoghosyanAuthorizedfordistributionby
NicolasBlancherMay2023IMFWorkingPapersdescriberesearchinprogressby
theauthor(s)andarepublishedto
elicitcommentsandtoencouragedebate.TheviewsexpressedinIMFWorkingPapersarethoseoftheauthor(s)anddonotnecessarilyrepresenttheviewsoftheIMF,itsExecutiveBoard,
or
IMFmanagement.ABSTRACT:Thispaperanalyseshowfinancialinclusion
intheCaucasusandCentralAsia
(CCA)comparestopeersinCentralandEasternEurope(CEE).Usingindividual-levelsurveydata,
it
showsthattheprobability
ofbeingfinanciallyincluded,asproxiedbyaccountownershipinfinancialinstitutions,
issubstantiallyloweracrossgender,incomegroups,and
educationlevelsinallCCAcountriesrelativetoCEEcomparators.Keydeterminantsofthisfinancialinclusion
gaparelowerfinancialandhumandevelopmentindices,weakruleoflaw,andphysicalaccessto
bankbranchesor
ATMs.Thissuggeststhattargetedpoliciesaimedat
boostingfinancialandhumandevelopment,strengtheningtheruleoflaw,andsupportingfintechsolutionscanbroadenfinancialinclusionintheCCA.RECOMMENDEDCITATION:Poghosyan,Tigran.2023.“TheAnatomyoftheFinancial
InclusionGapintheCaucasusandCentralAsia.”IMFWorkingPaper23/109.JELClassificationNumbers:Keywords:D14,G21,G28CaucasusandCentralAsia;
financial
inclusion;financialaccessTPoghosyan@Author’sE-MailAddress:*I
wouldliketo
thankOmer
Bayar,
NicolasBlancher,NikolozGigineishvili,MaiHakamada,JiriJonas
and
participantsin
aseminarat
theMiddleEast
andCentralAsiaDepartment
forhelpfulcomments
andsuggestions.SvetlanaZolotarevaprovidedexcellent
productionassistance.The
usualdisclaimerapplies.IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapintheCaucasusandCentralAsiaWORKINGPAPERSThe
Anatomyofthe
FinancialInclusionGap
in
theCaucasusandCentralAsiaPreparedbyTigranPoghosyanINTERNATIONALMONETARYFUND3IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapinthe
CaucasusandCentralAsiaContentsI.Introduction
........................................................................................................................................................5II.FinancialInclusionintheCCA:StylizedFacts
............................................................................................5A.
TheWorldBank’sGlobalFindex
database..............................................................................................5B.
Financialinclusion
intheCCAandcomparators
.....................................................................................6C.
Financialinclusionandcountry-specificcharacteristics
..........................................................................7III.FinancialInclusionandIndividualCharacteristics:
EmpiricalAnalysis
..................................................8A.
EmpiricalSpecification.............................................................................................................................8B.
EstimationResults
...................................................................................................................................9IV.Determinantsofthe
FinancialInclusionGapinthe
CCA
..........................................................................9A.
EmpiricalSpecification.............................................................................................................................9B.
EstimationResults
.................................................................................................................................10V.CanDigitalTechnology
HelpEnhanceFinancialInclusionintheCCA?................................................10VI.Conclusions
.................................................................................................................................................11References.........................................................................................................................................................33FIGURESFigure1.CCA:Financialinclusionovertime
......................................................................................................13Figure2.Financialinclusion
aroundtheworld....................................................................................................14Figure3.Financialinclusion
acrosscountryincomegroups...............................................................................15Figure4.Financialinclusion
andfinancialdevelopmentindex
...........................................................................16Figure5.Financialinclusion
andhumandevelopmentindex.............................................................................17Figure6.Financialinclusion
andincomeinequality............................................................................................18Figure7.Financialinclusion
andtheruleoflaw
.................................................................................................19Figure8.Financialinclusion
andinflationvolatility
.............................................................................................20Figure9.Financialinclusion
andbankinefficiency.............................................................................................21Figure10.Financialinclusionandbankconcentration
.......................................................................................22Figure11.Financialinclusionandbankbranches..............................................................................................23Figure12.FinancialinclusionandATMs
............................................................................................................24Figure13.Predictedprobabilityofbeingfinanciallyincluded(women)..............................................................25Figure14.Predictedprobabilityofbeingfinanciallyincluded(incomegroup)
....................................................26Figure15.Predictedprobabilityofbeingfinanciallyincluded(education)..........................................................27Figure16.Predictedprobabilityofbeingfinanciallyincluded(overtime)
...........................................................28Figure17.Decompositionof
thefinancialinclusiongapbetweentheCCAandCEEcomparators
...................29Figure18.CCA:Mobileaccountownershipandusefordigitaltransactions......................................................30TABLESTable1.Estimationresults:Financialinclusionandindividualcharacteristics...................................................31Table2.Estimationresults:
Financialinclusiongapanditsdeterminants..........................................................32INTERNATIONALMONETARYFUND4IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapinthe
CaucasusandCentralAsiaI.
IntroductionTheCaucasusandCentralAsia(CCA)countries
havestrivedtobroadenaccess
tofinanceoverthelastthreedecadesfollowingtheirindependenceintheearly1990s.
Financialinclusion,broadlydefinedas
theabilityofeconomicagentstouse
financialservices,is
increasinglyrecognizedascrucialfor
economicdevelopmentandpovertyreduction(Sahayandothers,2015a;SahayandCihak,2020).1
Inparticular,accesstofinancialservicesallowseconomicagentsto
moveawayfromshort-termdecisionmakingtointer-temporalallocationofresources.Thisencouragessavings,reducesrelianceonself-financing,improvesincentivesforproductiveinvestments,andexpandsmarketsforgoodsandservices
(Rojas-Suarez,2014).Whiletheimportanceoffinancialinclusion
iswidelyrecognized,
it
isperceivedasinsufficient
andconstraininginvestmentactivity
andconsumptionintheCCA.2
AccordingtotheWorldBank’s
Global
Findexdatabase,theshareofadultshavinganaccountwitha
financialintermediary
in2021rangesbetween39.5percentinTajikistanand81.1percentinKazakhstan,whichisrelativelylowcomparedto
over95percentinhigh-incomecountriesand88.4percentaverageinthecomparatorCentralandEasternEuropean(CEE)countries.3Thispaperprovides
empiricalevidence
onfinancialinclusionintheCCAandcomparesitwithCEE
peers.Usingindividual-levelsurveydata,itshowsthattheprobabilityofbeingfinanciallyincluded,asproxiedbyaccountownershipinfinancialinstitutions,
issubstantiallyloweracrossgender,incomegroups,andeducationlevelsinallCCAcountriescomparedtoCEE
peers.Country-leveldataarethenusedtoexplorethedeterminantsofthisfinancialinclusion
gapintheCCA.Theanalysisshowsthatlowerfinancialandhumandevelopmentindices,weakruleoflaw,andlowergeographicaloutreach
(proxiedbythe
numberofATMsperadult)inCCAcountriescomparedtoCEEpeersarethe
mainfactorsassociatedwiththefinancialinclusiongap.Thissuggeststhattargetedpoliciesaimedatboostingfinancialandhumandevelopment,strengtheningtheruleoflaw,andsupportingfintechsolutionscanbroadenfinancialinclusion
intheCCA.Theremainderofthepaperis
structuredasfollows.SectionIIpresentsstylizedfactson
financial
inclusionintheCCAandbenchmarksit
against
comparatorCEEcountriesandothergroupsofcountries.SectionIIIprovidesempiricalevidence
onthe
probabilityofbeingfinanciallyincludeddepending
onindividualcharacteristics.SectionIVprovidesempiricalevidenceon
determinantsoffinancialinclusiongapintheCCArelativetoCEEcomparators.
SectionVdiscusseshowdigitaltechnologycanhelpenhancefinancialinclusionintheCCA.Thelastsection
concludes.II.
FinancialInclusionintheCCA:StylizedFactsA.
TheWorldBank’s
GlobalFindexdatabaseSince2011,theWorldBank
incooperationwithGalluphasconductedindividual-levelsurveysonthewaysinwhichadultsaroundtheworldusefinancialservices,from
paymentsto
savingsandborrowing,andmanage1
Financialinclusionandfinancialaccess
arecloselyrelatedconceptsthatare
oftenusedinterchangeably.In
practice,financialaccessis
thesetofconditionsthatmakesfinancialinclusionpossible.
In
thispaper,
wewill
usetheterm
financialinclusionsinceourfocus
is
on
theownershipof
a
financialaccountbyindividuals.2
Ouranalysisfocuses
onfinancialinclusionofindividuals,whileinvestment
activity
is
alsoinfluencedby
thelackoffinancial
accessbysmall-
andmedium-sizedenterprises.Blancherandothers(2019)
provideacomprehensive
analysisoffinancialinclusion
ofsmall-
andmedium-sizedenterprises
intheMiddleEastandCentralAsia.3
ComparatorCEEcountries
include:
Albania,BosniaandHerzegovina,
Bulgaria,
Croatia,
Czechia,Estonia,
Hungary,Latvia,Lithuania,Montenegro,
NorthMacedonia,
Poland,
Romania,Serbia,theSlovak
Republic,andSlovenia.INTERNATIONALMONETARYFUND5IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapintheCaucasusandCentralAsiafinancialeventssuchasamajorexpenseoralossofincome
(Demirguc-Kuntandothers,2021).Thefirstsurveywasconductedin2011,followed
bysurveysin2014,2017,and2021.Eachsurveycoversaround
1000
nationallyrepresentativerespondents
percountry,withsomeexceptions,andreflectsasnapshotintimebasedonquestionsthatrespondentsanswerabouttheirhabitsand
experiencesofthepreviousyear(Demirguc-KuntandKlapper,2013).Thefirstsetofindicatorsfocusesontheownershipanduseofanaccountataformalfinancialinstitution,suchasmechanicsoftheiruse(frequency,modeofaccess),theirpurpose(receiptofpaymentsfromworkgovernment,orfamily),barrierstotheiruse,andalternativestoformalaccounts(mobilemoney).Themainindicatorreflectingfinancialinclusionisthepercentageofadultswhohaveindividualorjointownershipofaformalaccount,definedasanaccountataformalfinancialinstitutionsuchas
abank,creditunion,cooperative,post
office,ormicrofinanceinstitution.Thesecondsetofindicators
focuseson
savingbehavior.Theconceptofsaving
ismoresubjectivethanthoseofaccountownershipanduse.
Thesurveyfocuseson
thepurposefulactionofsaving,
surveyedbyaskingindividualswhethertheyhave“savedorputasideanymoney”in
thepastyear.Thethirdsetofindicatorsfocusesonborrowing.Thesurveygathersdataonthesourcesofborrowing(formalandinformal),thepurposesofborrowing(mortgage,emergencyorhealthpurposes,andthelike),andtheuseofcreditcards.Finally,the
surveycontainsinformation
onindividualcharacteristics,suchas
theageof
respondents,theirgender,incomelevel
(fivequintiles)andeducation(primary,secondary,andtertiary).Eachrespondentcarriesaweightthatreflects
individual’s
representationatthenationallevel.B.
FinancialinclusionintheCCAandcomparatorsFollowingthepreviousliterature,weuse
thepercentage
ofadultshavingafinancialaccountasaproxyforfinancialinclusion.Figure1presentstheevolutionof
financialinclusion
ineightCCAcountriesovertime
(2011,2014,2017,and2021).Thereisaclearupwarddynamics,withfinancialinclusionexpandingovertimeinallCCAcountries.Wecanalso
observesizeablevariationacrossCCAcountries,withfinancialinclusion
inthelastyearofthesamplerangingbetween
39.5percentinTajikistanand81.1percentinKazakhstan.4Howdoesfinancialinclusion
inthe
CCAcompareatthegloballevel?
Figure2presents
themeasureoffinancialinclusionaroundthe
worldfor2021orthelatestyearforwhichasurveyisavailablefortheparticularcountry.Thecoloringdifferentiates
threegroupsofcountries:CCA
(8countries),CEE(16countries),andothercountries(131countries).Asshowninthechart,financialinclusionvarieswidelyaroundtheworld.Insomecountriesfinancialinclusionreaches100percent,while
inothersitis
insingledigit
levels.
FinancialinclusionintheCCAisonaveragelowercomparedtotheCEEpeers,suggestingthatthere
isagapbetweenthetwocountrygroups.Figure3showsdistributionof
financialinclusionacross
fourcountryincomegroups.
Themedianfinancialinclusionisthehighest
inhighincomecountries,followed
by
uppermiddleincome,
lowermiddleincome,andlow-incomecountries.Inaddition,financialinclusionvarieswithinincomegroups,suggestingthatthereareothercountry-specificfactorsaffectingfinancialinclusion.
Wewillturntothese
country-specificcharacteristicsnext.4
Datais
missingfor
2021inAzerbaijan,
andfor2014and2021inTurkmenistan.INTERNATIONALMONETARYFUND6IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapinthe
CaucasusandCentralAsiaC.
Financialinclusionandcountry-specific
characteristicsFollowingRojas-Suarezand
Gonzales(2010),
Rojas-SuarezandAmado(2014)andRojas-Suarez(2016),wepresenttheassociationbetweenfinancialinclusionand
severalcountry-specificconstraintsimpairingfinancialinclusion.5Thefirstfactorisfinancialdevelopment.Theleveloffinancialdevelopment
is
acomplexmeasurethat
canbeproxiedbyamultidimensionalindex,
focusingon
variousaspectsof
financialdevelopment,suchasdebtaccess,andefficiency
offinancialinstitutionsandfinancialmarkets
(Sahayandothers,
2015b;Svirydzenka,2016).Greaterfinancialdevelopmentis
conducivetogreaterfinancialinclusion
andcancontributetohighergrowthintheCCA(Poghosyan,2022).Figure4presents
theassociationbetweenfinancialinclusionandfinancialdevelopment
proxiedbyIMF’smultidimensionalindex.
Asexpected,theassociation
ispositive.
TheleveloffinancialdevelopmentintheCCAlagsthatofCEE
comparators,suggestingthatthisdeterminantmayplayanimportantroleinexplainingthefinancialinclusion
gap.Thesecondfactorissocio-economicdevelopment.Lowlevelsofsocialdevelopment
areoftenassociatedwithlowerdemandforandsupplyoffinancialservices,
sincefinancialexclusionofpeople
is
oftenpartofawidersocialexclusion,which
involves
living
standards,levelofeducation,lifeexpectancy,etc.Figure5presentsthecorrelationbetweenfinancialinclusionandhumandevelopmentindex
developedby
UNDPthatsummarizesthelevelofsocialdevelopmentalongthreedimensions:(i)longandhealthylife(lifeexpectancyatbirth),(ii)knowledge(expectedyears
ofschooling,meanyearsofschooling),and(iii)standardsofliving(GNIpercapitameasuredinPPPUSD).Thefiguredisplaysapositiveassociationbetweenthetwovariables.
ThelevelofhumandevelopmentintheCCA
generallylagsthatthatof
CEEcomparators,suggestingthatthisdeterminantmayhamperfinancialinclusionintheCCA.Anotherproxyforsocio-economicdevelopmentis
incomeinequality.In
countrieswithhighlyskewedincomedistribution,powerfulinterestsarelikelytoblockfinancialsectorreforms
thatcansupportfinancialinclusion.Figure6presentsthecorrelationbetweenfinancialinclusionandincomeinequalityasmeasuredbytheGinicoefficient.As
showninthefigure,thereisanegativeassociationbetweenthetwo
variables.ItisalsointerestingtonotethatthelevelofincomeinequalityintheCCAiscomparable
tothat
ofCEEcomparators,butCEEcomparatorshavelargerlevelofaccountownership.Thethirdfactoristhequalityofinstitutions
conducivetotheusageoffinancialservices.
Weproxythecountry’squalityofinstitutionsbytheindicatoroftheruleoflawfromtheWorldBankGovernanceIndicators,whichmeasuresagents’confidenceinandcommitmenttoabidingbytherulesofsociety,thequalityofcontractenforcement,thepolice,the
courtsandthelikelihoodofcrimeandviolence.Whenlaw
enforcementisstrong,contractsbetweencreditors
anddebtorsareobserved,givingdepositors
incentivesto
entrusttheirsavingstotheformalfinancialsectorandincreasesbankers’willingnesstolendtosmallerand(relatively)riskierborrowers.Figure7presentsthecorrelationbetweenfinancialinclusionand(inverse)
measureoftheruleoflawtermedasweakruleoflaw(withhighernumbersindicatingweakerinstitutionalquality).As
showninthefigure,thereisanegativeassociationbetweenthetwovariablesandCCAcountriestendtobecharacterizedbyaweakerruleoflawcomparedtotheirCEEpeers.Thefourthfactorismacro-financialstability.Macroeconomicinstabilityleadingtofinancialcrisescanleadtoreductioninfinancialservices
provisionasbanksstriveto
restoretheircapitalizationthroughreductionincreditsupply.Similarly,macroeconomicinstabilitycandiscourageeconomicagentsfrom
entrustingtheirsavingstotheformalfinancialsector.Severemacro-financialproblemscanresult
inlargelossesfordepositors
andmemoriesfromtheselossescanlingerforalongperiodoftime.
Figure8presentsthecorrelationbetweenfinancialinclusionand
outputgrowthvolatility(approximatedbythestandarddeviation
overtheperiod2000-5
Theassociationshouldbeinterpretedwithcautiongiventhesmallnumberof
observations
inthecross-section.INTERNATIONALMONETARYFUND7IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapinthe
CaucasusandCentralAsia2021).Asshowninthefigure,thereisanegativeassociationbetweenthetwovariables.
However,outputgrowthvolatilityintheCCAcountries
is
comparabletothatof
theirCEEpeers,whichsuggeststhatthisfactormaynotplayabigrole
inhamperingfinancialinclusionin
theCCA.Thefifthfactoristheinefficiencyofthefinancialsector.Moreinefficientfinancial
sectorsarecharacterizedbyhighercostsoffinancialaccess.
Indeed,manysurveyrespondentsreportcostsofopeningandmaintainingfinancialaccounts
asprohibitive.Theoperational
inefficiency
ofthefinancialsectorcanbeproxiedbythe
ratioofoverheadcoststototalassets.Figure9presentstheassociationbetweenfinancialinclusionandoverheadcosts.As
showninthefigure,theassociation
betweenthetwovariablesis
negative.However,thelevelofoverheadcostsvarieswidelyacrossCCAcountriesandtends
tobeonaveragecomparabletothatofCEEpeers.Anothervariablethatcanbe
conducivetoinefficiencyinthebankingsectoris
its
levelofconcentration.
Figure10presentstheassociation
betweenfinancialinclusionandbankingsectorconcentration.Theassociationisnotthatstrong;andbankingsectorconcentrationvariesacrossCCAcountries.
Similar
tooverheadcosts,concentrationintheCCAcountriestendstobeonaveragecomparabletothatofCEEpeers,suggestingthatthisfactormaynotplayabig
roleinhamperingfinancialinclusionintheCCA.Arelatedvariableis
thegeographicaloutreachofthefinancialsector.ThisincludesthenumberofbankbranchesandATMsperadultpopulation.Bothvariablesproxyaccesstofinancialservices,which
enablesfinancialinclusion.Figure11showstheassociationbetweenfinancialinclusionandbankbranchesper100,000adults,whileFigure12showstheassociationbetweenfinancialinclusionandATMsper100,000adults.
Inbothcases,theassociationispositive,
confirmingthat
higherfinancialaccessproxiedbyavailabilityofbankbranchesandATMsisassociationwithgreaterfinancialinclusion.
TheleveloffinancialaccessvariesacrossCCAcountriesbuttendstobeonaveragelowercomparedtothatofCEE,suggesting
thatthisfactormayplayaroleinhamperingfinancialinclusion.III.
FinancialInclusionandIndividualCharacteristics:Empirical
AnalysisA.
EmpiricalSpecificationDrawingonstylizedfactsabove,thissectionquantifies
howindividualcharacteristicsareassociatedwiththeprobabilityoffinancialinclusion
(Allenandothers,2012;Rojas-SuarezandAmado,2014).Theanalysis
isperformedusingindividual-levelsurveydatafromtheGlobalFindexdatabase
forperiods2011,2014,2017,and2021.Theempiricalspecificationtakesthefollowingform:∗=
훽
+∑푛
훽
∗푥
+휌
+휀푖푗푡,푘′푦(1)푖푗푡0푘=1푘푖푗푡푡푦푖푡
=
1푦푖푡
=
0푖푓
푦∗
>
0,푖푡푖푓
푦∗
≤
0.푖푡whereindividuals,countries,
andyearsareindexedby
i,
j,
andt,respectively;푦∗
isalatentvariable,xisa푖푗푡vectorofkindividual
level
characteristics
(age,gender,incomequintile,education
level),휌′
aretimedummies푡INTERNATIONALMONETARYFUND8IMFWORKINGPAPERSTheAnatomyoftheFinancialInclusionGapinthe
CaucasusandCentralAsiafor2011,2014,2017,and2021,and휀
isanormallydistributederrortermwith
zeromeanandvarianceofequalto1.Weestimate(1)asaweightedprobitmodelwithmaximumlikelihoodandrobuststandarderrors.Thedependentvariableisa
dummy
takinga
valueof1if
the
individualhas
afinancialaccount.Eachobservationenterstheequationwithaweightthatreflectsindividual’srepresentationat
thenationallevel.B.
EstimationResultsTable1presentsestimationresultsfor
individualCCAcountries
(tocontrolforcountryspecificcharacteristics)andapanelofCEEcomparators.Coefficientson
individualcharacteristicshaveexpectedsignsinmostregressions.▪▪Agehasahump-shapedrelationship,asshownbyapositivelinearcoefficientandnegativequadraticcoefficient.Theprobabilityof
beingfinanciallyincluded
isrisingwithageuntilacertain
point(exceptAzerbaijan,Georgia,andTajikistan).Thereismixedevidence
on
genderbiasinfinancialinclusion(Figure13).BeingafemaleisanobstacletofinancialinclusioninfiveCCAcountries
(Turkmenistan,Tajikistan,Azerbaijan,Armenia,andUzbekistan).Inthese
countries,womenare2-5percentless
likelytohaveafinancialaccountrelativetomen.Overall,theprobabilityofhavingafinancialaccountforbothmenandwomenismuchlowerintheCCAcomparedto
theCEEpeers.▪▪▪Richerindividualsaremorelikelytohaveafinancialaccount(Figure
14).
Theprobabilityofbeingfinanciallyincludedinthepoorestquintile
israngingbetween14percent(Turkmenistan)and53percent(Kazakhstan),whiletheprobabilityofbeingfinanciallyincludedintherichestquintile
israngingbetween19percent(Turkmenistan)and
64percent(Kazakhstan).InallCCAcountries,theprobabilityofbeingfinanciallyincludedinpoorestandrichestincome
groupislowercomparedtoCEEpeers.Moreeducatedindividualsaremorelikelytohaveafinancialaccount(Figure
15).The
probabilityofbeingfinanciallyincludedis
rangingbetween14
–53percentforindividualswithprimaryeducation,
13–56percentforindividualswithsecondaryeducation,and
12–58percentforindividualswithtertiaryeducation.Acrossall
levelsof
education,theprobabilityof
beingfinanciallyincludedis
lowercomparedtoCEEpeers.Finally,mostCCAcountrieshaveexperiencedanincreaseintheprobabilityoffinancialinclusionbetween2011-2021(Figure
16).Thisincreasehasrangedbetween
1–14percentagepoints
forindividualCCAcountries.CEE
peershaverecordedalargeraverageincreaseof20percentagepointsoverthesameperiod.Insum,theaboveanalysis
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