2023学年完整公开课版Beautysalon

职业教育国际邮轮乘务管理专业教学资源库《国际邮轮服务实用英语》Beautysalon美容沙龙授课老师：郑斯楣BeautysalonCruiseshipprovidessomenecessaryamenitiesandfacilities,beautysalonsisoneofthem.Beautysalonoffersprofessional

treatmentsbyhighlytrainedandexperiencedtherapists.授课老师：郑斯楣Therapists授课老师：郑斯楣CONSULTATIONCARD美容咨询卡Atthebeginningoftreatments,therapistsareusedtohavingguestsfillaconsultationcard.Theycanunderstandguest’sexpectationsandphysicalconditions.ConsultationCard授课老师：郑斯楣consultationcardCONSULTATIONCARDTohelpyougainmaximumbenefitfromyourtreatment,itisimportantthatweareawareofyourtreatmentpreferencesandanymedicalconcerns.Kindlycompletethisconsultationcard.We’llreviewitwithyoutoensurethatweunderstandyourexpectationsmakesuitablerecommendationsforyou.Thankyou.FirstName

StateroomNumber

DateofBirth(DD/MM/YY)

FamilyName

HowmayIcontactyou?What’sthemainpurposeofyourvisittoday?Street

RelaxationPamperingSkinCareCityPostalcodeCountryEnergizingMuscleTensionReleaseMobilePhoneOtherE-mailMedicalinformation-Pleaseletusknowifyouhaveanyhealthconditionsthatmayaffectyourtreatment,includinganylistedbelowRecentOperationorSurgeryRecentInjuryorAccidentCancerHeartConditionsMuscularPainJointProblemsHigh/lowbloodpressurepregnancyAsthmaAllergies(Fragrance,Nuts,etc.)Pleasespecify

Other,pleasespecify

DisclaimerI,herebyfullyunderstandthatanytreatmentIreceiveisatmyownriskandareonlyforthecomfortpurposeofrelaxationandstressreduction,notforthepurposeofmedicaltreatments.IunderstandthattheinformationprovidedbymeisusedonlyasaguidelineformytreatmentandIwillinformthetherapisttoadjustmycomfortlevelifanythingisnotsuitable.GuestSignature

Date

授课老师：郑斯楣ConsultationInformationPurposePhysicalConditionBasicinformationSuitableTreatment授课老师：郑斯楣BasicInformationnameagecabinnumbercocabinaddresscabinnumbercontactinformationaddress授课老师：郑斯楣Purpose授课老师：郑斯楣cabinnumberPhysicalConditionArethereanyfactorsaffectingbeautytreatment?I,herebyfullyunderstandthatanytreatmentIreceiveisatmyownriskandareonlyforthecomfortpurposeofrelaxationandstressreduction,notforthepurposeofmedicaltreatments.IunderstandthattheinformationprovidedbymeisusedonlyasaguidelineformytreatmentandIwillinformthetherapisttoadjustmycomfortlevelifanythingisnotsuitable.授课老师：郑斯楣DisclaimerGuestsarefullyawareofthetreatmentreceivedandtakepersonalrisks.Ifthereisanydiscomfort,thetherapistwillbeinformedsothatthecomfortlevelcanbeadjusted.授课老师：郑斯楣Question:Whydotheguestsinformtheirhealthconditionstothetherapists?

Answer:

Becausetheseinformationcanhelptherapiststoprovidesuitabletreatment.授课老师：郑斯楣UsefulExpressions1.Wouldyoumindtoprovideyourcontactnumberforreference?2.MayIconfirmyourreservationdetails?3.Thankyouforyoureservation,ourbeautysalonislocatedon11F.We’relookingforwardtowelcomeyouatthattime.4.Welcometoourspa.Mynameisxx,howcanIhelpyou?5.MayIescortyoutoourlounge.Thiswayplease.6.Pleaseenjoythewelcomedrink,andthisisaconsultationform,beforethetreatment,pleasefillit.UsefulExpressions授课老师：郑斯楣RolePlayAreceptionistisgreetingtheguestcomingintothebeautysalon.Shereceivetheguestandasktheguesttofillaconsultationcard.Receptionist:

Welcometoourbeautysalon.Mynameisxx,howmayIhelpyou?Guest:Ihaveverybusinessrecently.I’dliketomakeamusculartreatment.Receptionist:well,musculartreatmentcanreducethestress.Doyouhaveareservation?Guest:Yes,Imadeareservationyesterday.MynameisJohnsonBrown.Receptionist:MayIknowyourstateroomnumber?Guest:My

stateroomnumber9087.Receptionist:letmecheck.Wo,Mr.Brown,wehavealreadyarrangedthetherapist.Beforetreatment,youshouldfillaconsultationform.Itcanhelpourtherapistunderstandyourphysicalconductions.Receptionist:Hereistheconsultationcard.