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ThesupplieracknowledgesthatthisSupplierHandbookconstitutesproprietaryandconfidentialbusinessinformationofTeslaMotors,
Inc.ByreceivingandreviewingthisSupplierHandbook,thesupplieragreestomaintainconfidentialityofthisSupplierHandbookandits
contentsinstrictaccordancewithTesla’scurrentformofone-waynon-disclosureagreementor,ifapplicable,thesignednon-disclosure
agreementthenineffectbetweenTeslaandthesupplier.
SupplierHandbook
BMS-0000051|Revision06
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Revision06
Foreword
Revision06ofthisdocumentbringssignificantchangestobothBMS-0000051(thisdocument)andBMS-0000258(“SupplierQualityAssuranceManual”).
Asofthisrevision,thelastrevisionsofBMS-0000051andBMS-0000258havebeencombinedunderthelabelBMS-0000051.Asaresult,BMS-0000258isnowobsolete.
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Contents
Section1Introduction 4
Section2DocumentPurpose&Structure 4
Section3GeneralExpectations&Procedures 5
3.1SupplierResponsibilities 5
3.1.1SeniorManagementResponsibilities 5
3.1.2Confidentiality 6
3.2QualityManagementSystem(QMS)Requirements 6
3.2.1QualityActivities 6
3.3IndustryStandards 10
Section4SupplierAssessmentandQualification 11
4.1AssessmentandQualificationProcess 11
4.1.1SupplierAssessment 11
4.1.2SupplierQualificationandNomination 12
4.1.3AssessmentCorrectiveAction 12
4.2Audits 12
4.2.1ProcessAudits 12
4.2.2SafetyCriticalAudits 13
4.3SupplierRisk 13
4.4SupplierPerformanceFeedback 13
Section5GeneralRequirements 14
5.1Safety&CriticalCharacteristics 14
5.1.1SafetyCriticalComponentsandCharacteristics 14
5.2ChangeControl 15
5.2.1ECO-EngineeringChangeOrder 15
5.2.2PCR-ProcessChangeRequest 15
5.3ControlPlans 16
5.4MSA-MeasurementSystemsAnalysis 17
5.5MPR-MatingPartsRequest 18
5.6TransportationRequirements 18
5.6.1Packaging 18
5.6.2Labeling 19
5.6.3Preservation 19
5.6.4Shipping 19
5.6.5Invoicing 20
5.6.6CertificateofCompliance 21
5.7RegulatoryCompliance 21
5.7.1MaterialRegulatoryCompliance 21
5.8NonconformingParts 21
5.8.1DeviationApproval 22
5.8.2SCAR-SupplierCorrectiveActionRequest 22
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5.8.3ProductContainment/ControlledShipping 23
5.8.4Warranty 24
5.9HVPT-HighVolumeProductionTrial 25
Section6TQP-TeslaQualificationProcess 26
6.1Overview 26
6.2Specification 27
6.2.1ProgramSchedule 27
6.2.2InspectionStandard 27
6.2.3MeasurementsSystemsAnalysis(MSA)forEquipmentProposal 28
6.2.4ControlPlan(Prototype) 28
6.2.52DDrawingGD&T 29
6.2.6DesignforManufacturing(DFM)Complete 29
6.3ProcessSetup 30
6.3.1ProcessFlowChart 30
6.3.2PFMEA-ProcessFailureModeandEffectsAnalysis 30
6.3.3ControlPlan(Production) 31
6.3.4MeasurementSystemsAnalysis(MSA)forEquipmentAcceptance 31
6.4ProcessValidation 32
6.4.1MeasurementSystemsAnalysis(MSA)forEquipmentValidation 32
6.4.2ValidationTesting 32
6.4.3CapacityStudy 32
6.4.4CapabilityStudy 33
6.4.5SDS-SampleDataSheet 34
6.4.6AAR-AppearanceApprovalReport 35
6.4.7PackagingPlan 36
6.4.8ControlPlan(SafeLaunch) 36
6.5Implementation 38
6.5.1MaterialRegulatoryComplianceSubmissions 38
6.5.2SafetyRegulatoryComplianceSubmissions 38
6.5.3Traceability 38
6.5.4PFS-ProblemFollowSheet 38
6.5.5TQPApproval 39
Section7Appendix 40
7.1Abbreviations&Definitions 40
7.2ExternalContactInformation 41
7.3CriticalCharacteristicSymbolsandDefinitions 42
Section8References 44
Section9RevisionHistory 45
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Section1Introduction
TheSupplierHandbookisintendedforsupplierswhodirectlysupplypartsand/ormaterialstoTesla.ItservestoworkinconjunctionwithrelevantindustrystandardsandtoprovideclarificationofTesla’srequirementsandexpectations.
Teslaiscommittedtooperatingasaworld-classinnovativeleader,andtosupportthatcommitment,suppliersarechosenbasedontheiroperatingexcellenceandmethodologies.WefrequentlyevaluateoursuppliersandthoroughlylookforwardtodoingcontinuedbusinesswiththosewhohaveTesla’sbestinterestsinmind.
Asabusinesspartner,yourfeedbackisextremelyvaluedandweencourageyoutoshareyourinputonallareascoveredinthisandanyotherdocuments,orinanyotheraspectsofourbusiness.SitevisitstoTeslaarealsoencouragedandyoushouldatalltimesfeelfreetoprovidefeedback,whetherminorormajor.
Section2DocumentPurpose&Structure
ThisdocumentcoversTesla’soperatingstandardsandaimstoguidesuppliers,step-by-step,towardsasuccessfulmassproductionprogramusingthedefaulttasksandstages.Teslarepresentativesarepermittedtohavesuppliersdeviatefromsomeofthesetasks,orpartthereof,andmaychoosetodosoifdeemedappropriate.
Thisandallpertainingdocumentsshouldbereadassoonasphysicallypossible,toensureaclearunderstandingforallwhoareinvolvedoftheirresponsibilities.Severaldocumentsarereferencedthroughoutthisdocumentandmaybefoundonthe
SupplierPortal
,orasotherwisenoted,ifcontrolledbyTesla.DocumentsthatarenotcontrolledbyTesla,suchasindustrystandards,mustbeobtainedseparatelyfromanappropriateorganization.
Thisdocumentisbestvieweddigitallytomakeuseofinternallinks;individualsusingahardcopyareresponsibleforensuringthattheyareusingthelatestrevision.Anyfuturerevisionsbecomeeffectiveuponissuancetothesupplier.
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Section3GeneralExpectations&Procedures
3.1SupplierResponsibilities
1.Suppliersareexpectedtoprovide100%conformingproducts,ontimeandinthespecifiedquantities,alongwithallrequiredsupportingdata.
2.SuppliersshallimmediatelyandopenlycommunicatewithTeslaanyqualityordeliveryrelatedproblemsandareexpectedtorespondtoissuesimmediately.
3.SuppliersshallleveragetheirexpertiseandprovidefeedbackonpartorprocessdevisedbyTeslatohighlightconcernsorimprovementsthatcouldbemadetomeetqualityrequirements,reducecost,time,yield,etc.Lackoffeedbackshallbedeemedasacceptanceofthedesignandprocess.
4.Suppliersarestronglyencouragedtoapplycontinuousimprovementtechniquesthatimpactquality,serviceandcost.
5.SuppliersshallmaintainacontingencyplantosatisfyTesla’srequirementsintheeventofanemergency.Theseplans,andthoseofallsub-suppliers,aretobemadeavailableuponrequesttoTesla.Emergenciesmayinclude,butarenotlimitedto,utilityinterruptions,laborshortages,keyequipmentfailuresandwarrantyreturns.
3.1.1SeniorManagementResponsibilities
SupplierSeniorManagementshall:
1.Overseethequalityplanningandqualitysystemactivitiesaswellasallregulatorycomplianceactivities.
2.EnsureallTesladocumentationisunderstoodandfollowedwithinthesupplier’sorganization.
3.EnsureadequateresourcesareprovidedtomeetallTeslarequirementsandallrelateddepartmentsaretrainedinregardstotherequirementsandguidelinesofthisdocument.
4.EnsurethecontrolandretentionofdocumentcopiesandanysubsequentrevisionsprovidedbyTesla.
5.OverseequalityofcommunicationanddocumentationreleasedtoTeslaandensureclearandconciseinformationandinformationintegrity.
6.Ensurecontrolandretentionofdocumentationregardingregulatorycomplianceforthetimeperiodsrequiredbyspecificregulations(upto30yearsafterendofproductioninsomecases).
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3.1.2Confidentiality
InadditiontotheNon-DisclosureAgreement,thefollowingisrequired:
1.TheSuppliershallestablishasystemtomanageconfidentialitythatbeginsatsourcingdecisionandcontinuesthroughthelifeofthepart.
2.Anydata,information,orknowledge(generalandspecific)obtainedthroughactivitieswithTeslashallbesecurelycontrolled,treatedwithstrictconfidence,andproperlydestroyedwhennolongernecessary.
3.Anybreachofconfidentiality,orconcerns,mustbereportedtoTeslamanagementimmediately.
3.2QualityManagementSystem(QMS)Requirements
1.Thequalitysystemshallbedefinedanddocumentedtodescribetherequirementsforallqualityrelatedactivities.
2.Thesuppliershallestablish,document,andmaintainaqualitymanagementsystemasameansofensuringthattheproductconformstothespecifiedrequirements.
3.Qualityrecordsshallbemaintainedtodemonstrateconformancetospecifiedrequirementsandtheeffectiveoperationofthequalitysystem.
4.Thequalitysystemshallensureallqualityactivitieshavebeenproperlyimplementedduringtrialbuildsandmonitoredthereafter.
5.Thesystemshall,ataminimum,meetTesla’sSupplierHandbookrequirements.ItisalsodesiredthatthequalitysystemiscertifiedtotheISO9001and/orISO/TS
16949standards.
6.QualityReporting:
Thesuppliershallusethe
SupplierPortal
tosubmitallrequireddocumentation
andevidence.
Thesupplierwillalsoreceiveapprovalforindividualtasksandpartstatus
throughtheSupplierPortal.
ExtradatadesignatedbyTeslamayberequiredtobereported.
3.2.1QualityActivities
ThesupplierisresponsibleforthefollowingactivitiesneededtoensureproductsareconsistentlymanufacturedtoTeslarequirements.
1.ProgramSchedule
Thesuppliershallestablishadvancedqualityplanningaspartoftheoverall
programbasedontimingprovidedbyTesla.
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2.ProcessMonitoringandOperatorInstructions
Thesuppliershallpreparedocumentedprocessmonitoringandoperator
instructionsforallemployeeshavingresponsibilitiesforoperationofaprocessorprocesses.
Theseinstructionsshallbeaccessibleattheworkstationandinclude
propervisualaids.
3.VerificationofEquipmentSet-ups
Equipmentset-upsshallbeverifiedwheneveraset-upisperformed(e.g.,
initialrunofalot,materialchangeover,toolchange,etc.).
Change-overinstructionsshallbeavailableforset-uppersonnel.First-off,last-offpartcomparisonsarerecommended.
4.ReceivingInspection
Thesuppliershallensureincomingproductisinspected,orotherwise
verified,asconformingtospecifiedrequirements.
5.In-ProcessInspectionandTest
Thesuppliershallinspectandtestthein-processproductasrequiredby
therelevantcontrolplanordocumentedprocedures.
6.FinalInspectionandTest
Thesuppliershallcarryoutallfinalinspectionsandtestinginaccordance
withtherelevantcontrolplanordocumentedprocedures.
7.InspectionandTestRecords
Thesuppliershallestablishandmaintainrecordswhichprovideevidence
thattheproducthasbeeninspectedand/ortested.
8.InspectionMeasuringandTestEquipment
Thesuppliershallestablishandmaintaindocumentedproceduresto
control,calibrate,andmaintaininspection,measurementandtestingequipment.
9.InternalQualityAudits
Thesuppliershallplanandimplementinternalqualityauditstoverify
whetherqualityactivitiesandrelatedresultscomplywithplannedarrangements.
ResultsshallbemadeavailabletoTeslauponrequest.
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10.QualityRecords
Qualityrecordsshallbemaintainedtodemonstrateconformanceto
specifiedrequirementsandtheeffectiveoperationofthequalitysystem.
11.EngineeringChangeOrder(ECO)Implementation
Thesuppliershallhaveasysteminplaceforthecontroland
implementationofEngineeringChanges.Processflowandstandardtimingmustbemadeavailableonrequest.
12.ProcessChangeImplementation
Thesuppliershallhaveasysteminplaceforthecontroland
implementationofprocesschanges.
13.NonconformingParts
Thesuppliershallestablishandmaintaindocumentedproceduresto
ensurethatpartswhichdonotconformtospecifiedrequirementsarepreventedfromunintendeduse,installationorshipment.
14.Packaging,Labeling,PreservationandShipping
Thesuppliershallestablishandmaintaindocumentedproceduresfor
handling,storage,packaging,preservationanddeliveryofproduct.
15.TrainingandQualificationofTeamMembers
Thesuppliershalleffectivelymanageacomprehensivetrainingprogram
forallemployees.Individualneedsshallbeidentifiedthroughanevaluationprocessthatincludesreferencestoretainedemployeetrainingrecords.
EmployeesworkingonTeslaprojectsareexpectedtohavecompleteda
comprehensivetrainingprogramwhichfocusesondevelopingtheemployees’capabilitiesandmotivation.
AlltrainingnecessarytomeetTeslaobjectivesshallbecompletedbythe
firstoffprocesstrial.
Thesuppliershoulddevelopamethodfordocumentingteammembers'
progressandcapability.
16.IdentificationandTraceability
ThesupplierisresponsibleforpreparingtheInspectionStandard.
IdentificationandTraceabilityinformationshouldbeincludedintheoriginaldraft.
IdentificationandTraceabilityactionsmustcomplywiththerequirements
setontheEngineeringDrawingand/orInspectionStandard.
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Identification
ThesuppliermustadheretotheidentificationrequirementsspecifiedonthepartdrawingorInspectionStandard.Incaseswherethereisnospecification,thesuppliermustworkcloselywithTeslatodeterminetheappropriatelevelofidentificationthatmustbeagreedupon.
Traceability
Eachsuppliermustcontrolthetraceabilityoftheirownandsub-suppliersproducts,fromreceivedrawmaterialsthroughshipping.Whereappropriate,suppliersareencouragedtoaddserialnumbers,orotherformsoftraceabilitytoeachpart.
17.Sub-SupplierControl
TheroleoftheTier1supplierincoordinatingandguidingallsub-supplier
qualityassuranceactivitiesmustbesimilartotheTier1suppliers’requirementsinthisdocument.
TheTier1supplierisresponsibleforthepartqualityandproduction
readinessofallsub-supplier’s(directedbyTeslaorotherwise),aswellasevaluatingallsub-supplier'sparts/materialsandconductingqualityapprovals.
TeslaMUSTNOTbedelayedbyasub-supplierbeingunpreparedforMass
Productionstart-up.
18.SupplierContactSheet
ASuppliercontactsheetshallbesubmittedtoTeslatoidentifykey
personneltobecontactedintheeventofaqualityproblemorconcern.
Thecontactsheetshallbere-submittedtoTeslaaschangesoccur.
19.AnnualValidation
Suppliersmayberequiredtoperformannualassessmentsperthe
directionofTesla.
Assessmentsmayinclude,butarenotlimitedto:On-GoingReliability
Testing(ORT),layout,testingaspossibility,etc.
20.RegulatoryComplianceManagementProcess(RCMP)
SuppliersshallimplementanRCMPtoensurethatpertinentproduct
substancedataisgatheredfromtheirsupplychains,reviewedforaccuracyandadherencetodatastructurerequirements,consolidatedintoasinglecomplianceprofileforeachproductandsubmittedtoTeslainatimelymanner.
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3.3IndustryStandards
Whereapplicabletotheirbusiness,suppliersshallmaintainthelatestrevisionsofthestandardsshownbelow.ApplicableassessmentsmustbeconductedannuallyataminimumandtheresultsmadeavailabletoTesla.
1.AIAG-AdvancedProductQualityPlanning(APQP)andControlPlan
2.AIAG-FailureMode&EffectsAnalysis(FMEA)ReferenceManual
3.AIAG-MeasurementSystemsAnalysis(MSA)ReferenceManual
4.AIAG-ProductionPartApprovalProcess(PPAP)
5.AIAG-StatisticalProcessControl(SPC)
6.CQI-09-HeatTreatSystemAssessment
7.CQI-11-SpecialProcess:PlatingSystemAssessment
8.CQI-12-CoatingSystemAssessment
9.CQI-15-WeldingSystemAssessment
10.CQI-17-SpecialProcess:SolderingSystemAssessment
11.CQI-23-MoldingSystemAssessment
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TeslaQualificationProcess(TQP)
ImprovementPlan
No
Status:
OnHold
Status:
Phase-Out
Yes
No
Acceptable?
ApprovedSupplierList
ProcessDevelopment
Status:
Approved
Production
Deliveries
Yes
Yes
No
Development?
BMS-0000051
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Section4SupplierAssessmentandQualification
Thefollowingisaguidelineoftherequirementsforsupplierevaluations,includinguseofTeslasourcing,partsandprocessaudits,processsign-offauditsandsupplierfeedback.
4.1AssessmentandQualificationProcess
NeedFormal
Assessment?
SupplierScreening
Supplier
Profile
SupplierAssessment
Notify
Supplier
No
Yes
Yes
No
SupplierAssessment
Proceed?
Acceptable?
4.1.1SupplierAssessment
Anon-siteevaluationmaybeperformedduringTesla’splanningstageforeachpotentialnewsupplier,inordertoestimatethelevelofsuccessoftheprogramassociatedwitheachsupplier.Whentheassessmentiscomplete,thetotalscorewillbecategorizedasfollows:
91%-100%
Exceptional
81%-90%
PreferredSupplier
71%-80%
GoodSupplier
61%-70%
FairSupplier
<60%
Unacceptable
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4.1.2SupplierQualificationandNomination
Thecriteriaforevaluationwillconsiderthefollowing:
Engineering
FinancialStability
Logistics
ManufacturingProcesses
PiecePriceCost
ProgramManagement
Quality
SupplierManagement
ToolCost
ToolManagement
Theresultofthesourcingaudit(ifrequired)willbeconsideredduringthesuppliernominationprocess.Iftheassessmentshowssatisfactoryresultsandallcommercialpointsareinorder,thesupplierwillbequalifiedandaddedtoTesla’sapprovedsupplierslist.
4.1.3AssessmentCorrectiveAction
1.Intheeventtheassessmentrevealsthatcorrectiveactionsmustbecompletedbeforeasuppliercanbequalified,anactionplanwillberequestedfromthesupplierfortheelementsthatwereidentifiedduringtheassessment.
2.ThesuppliershallprovideacorrectiveactionplantoTeslawithin14daysofnotification,statingclearlythecorrectiveactionstobetakenandindicatingtheplannedimplementationdateforeachcorrectiveaction.
3.ThesuppliershallupdateTeslaatplannedintervalsontheprogressforthecorrectiveaction.
4.ThesuppliershallnotifyTeslawhenallcorrectiveactionshavebeenimplemented.
5.Oncethecorrectiveactionimplementationiscomplete,Teslamaydecidetore-auditthesupplier.Alternatively,verificationofthecorrectiveactionsmaytakeplaceduringsubsequentaudits.
4.2Audits
4.2.1ProcessAudits
DuringNewProductIntroduction(NPI)ormodification,Teslamaydecidetocarry
outaprocessaudit.Thisauditcoversbothdocumentationandprocessimplementation,andwillbecarriedoutatasuitablepointintime.
Teslamaydecidetore-auditonceallcorrectiveactionshavebeenimplemented
oratanappropriatepointintime.
Suppliersmustassignaninternalauditchampionresponsibleforconducting,at
minimum,annualauditstoensureallprocessesmeetTesla’srequirements.
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